# Cloudbeds vs StayNTouch Cloud PMS Comparison

---
## Frequently Asked Questions

### What is the difference between Cloudbeds vs StayNTouch Cloud PMS?

StayNTouch Cloud PMS stands out for higher Ease of Setup and Ease of Use scores, while Cloudbeds is praised for its all-in-one operational backbone and robust channel management.

| | [Cloudbeds](https://www.g2.com/products/cloudbeds/reviews) | [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.3/5 (40 reviews) | 4.4/5 (67 reviews) |
| Largest Segment | Small-Business | Small-Business |
| Ease of Setup score | 8.1 | 9.1 |
| Quality of Support score | 8.3 | 8.6 |
| Top Reviewer-Cited Strength | All-in-one platform for multi-property management and channel integration | User-friendly interface and rapid staff onboarding |



### How do the pricing models of Cloudbeds and StayNTouch Cloud PMS compare?

StayNTouch Cloud PMS is rated higher for value, with a superior Price/Cost satisfaction score compared to Cloudbeds.

- **Cloudbeds:** In recent reviews, several buyers mention frustration with limited plan customization and extra charges for add-ons, but appreciate the operational backbone and integrations.
- **StayNTouch Cloud PMS:** Reviewers highlight satisfaction with the value received, noting the intuitive interface and ease of use as key benefits for the price paid.



### What are the best alternatives to Cloudbeds and StayNTouch Cloud PMS?

The top three alternatives to Cloudbeds and StayNTouch Cloud PMS are Oracle Hospitality OPERA Property Management System, Hostaway, and SkyTouch Technology.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Cloudbeds](https://www.g2.com/products/cloudbeds/reviews) | 4.3/5 (40 reviews) | Small-Business | Reviewers note extra charges for add-ons | All-in-one platform for multi-property management |
| [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) | 4.4/5 (67 reviews) | Small-Business | Reviewers highlight strong value for intuitive use | User-friendly interface and rapid onboarding |
| [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) | 4.2/5 (65 reviews) | Mid-Market | — | Comprehensive property management capabilities |
| [Hostaway](https://www.g2.com/products/hostaway/reviews) | 4.8/5 (415 reviews) | Small-Business | — | Highly rated for integrations and automation |
| [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) | 4.5/5 (108 reviews) | Small-Business | — | Ease of use and reliable support |



### Which Hotel Management features should I prioritize when comparing Cloudbeds and StayNTouch Cloud PMS?

Buyers comparing Cloudbeds and StayNTouch Cloud PMS should prioritize Reporting, Ease of Use, Integrations, and Multi-Property Management.

- **Reporting:** Cloudbeds 8.3, StayNTouch Cloud PMS 8.6 (Quality of Support dimension); reviewers for both products frequently cite reporting as a focus area.
- **Ease of Use:** Cloudbeds 8.6, StayNTouch Cloud PMS 9.1; StayNTouch Cloud PMS is especially praised for its intuitive interface and rapid staff onboarding.
- **Integrations:** Both products are cited for integrations, with Cloudbeds noted for channel management and StayNTouch Cloud PMS for API integrations and mobile access.
- **Multi-Property Management:** Cloudbeds is highlighted for managing multiple properties from a single login, a key strength in recent reviews.



### What are the pros and cons of Cloudbeds vs StayNTouch Cloud PMS?

Cloudbeds is recognized for its all-in-one operational backbone and channel management, while StayNTouch Cloud PMS is praised for its user-friendly interface and rapid onboarding.

- **Cloudbeds strengths:** All-in-one platform for multi-property management, robust channel manager, customizable integrations, and strong guest experience features.
- **Cloudbeds trade-offs:** Reviewers note limited plan customization, extra charges for add-ons, and a reporting system that some find basic or lacking in advanced features.
- **StayNTouch Cloud PMS strengths:** Highly intuitive and user-friendly interface, rapid staff onboarding, strong API integrations, and mobile accessibility.
- **StayNTouch Cloud PMS trade-offs:** Reviewers mention that reporting could be more robust, with some limitations in custom and group reporting, and occasional system slowness or extra steps for certain functions.



### Is Cloudbeds or StayNTouch Cloud PMS better for small businesses?

Cloudbeds and StayNTouch Cloud PMS are both primarily used by small businesses, but Cloudbeds receives more recent praise for multi-property management and ease of use for small teams.

- **Cloudbeds:** Small-Business segment; reviewers highlight its suitability for boutique hotels and lean teams managing multiple properties.
- **StayNTouch Cloud PMS:** Small-Business segment; reviewers appreciate its intuitive interface and rapid onboarding for small hotel operations.



### Which Hotel Management platform has better integrations?

Cloudbeds and StayNTouch Cloud PMS are both favorably reviewed for integrations, with Cloudbeds noted for channel management and StayNTouch Cloud PMS for API connectivity.

- **Cloudbeds:** Recent reviews highlight integrations with OTAs such as Booking.com, Expedia, and Airbnb, as well as API connectivity for hybrid vacation rental and hotel operations.
- **StayNTouch Cloud PMS:** Reviewers cite API integrations with POS, CRS, Digital Key, CRM, and guest engagement systems, and mention mobile access as a key integration benefit.



### How do Cloudbeds and StayNTouch Cloud PMS compare on customer support?

StayNTouch Cloud PMS holds a slight advantage in Quality of Support, with a 0.3-point higher score than Cloudbeds.

- **Cloudbeds:** Reviewers describe support as generally responsive, with some noting helpful onboarding and others citing slow response times or limited customization assistance.
- **StayNTouch Cloud PMS:** Reviewers consistently praise the support team for rapid responses, effective training, and ongoing improvements, with multiple mentions of 24/7 helpdesk access and hands-on onboarding.



### Which is easier to implement, Cloudbeds or StayNTouch Cloud PMS?

StayNTouch Cloud PMS is rated higher for Ease of Setup, with a 1.0-point advantage over Cloudbeds.

- **Cloudbeds:** Reviewers describe setup as straightforward for most, but some mention challenges with data migration and initial configuration, especially for integrations and custom features.
- **StayNTouch Cloud PMS:** Reviewers highlight a smooth and easy implementation process, rapid staff training, and efficient onboarding, with several noting that deployment was completed quickly and with strong support.



### Which product has better Reporting?

StayNTouch Cloud PMS is rated higher for Reporting, with reviewers noting more robust reporting features and easier data extraction.

- **Cloudbeds:** Reviewers frequently mention reporting as a focus area, with some describing the system as basic or lacking in advanced customization; reporting is cited as an area for improvement.
- **StayNTouch Cloud PMS:** Reviewers highlight reporting as a strength, noting ease of use, multiple filters, and the ability to extract data for business analytics, though some mention a desire for even more robust custom reporting options.



| | Cloudbeds | StayNTouch Cloud PMS | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 41 | 67 | 
| **Largest Market Segment** | Small-Business (84.6% of reviews) | Small-Business (62.3% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 


---
## Ratings Comparison
| Rating | Cloudbeds | StayNTouch Cloud PMS | 
|---|---|---|
  | **Meets Requirements** | 8.3 (33 reviews) | 8.6 (35 reviews) | 
  | **Ease of Use** | 8.5 (34 reviews) | 9.1 (36 reviews) | 
  | **Ease of Setup** | 8.1 (25 reviews) | 9.1 (15 reviews) | 
  | **Ease of Admin** | 8.2 (22 reviews) | 9.2 (15 reviews) | 
  | **Quality of Support** | 8.1 (33 reviews) | 8.6 (36 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.2 (22 reviews) | 9.2 (14 reviews) | 
  | **Product Direction (% positive)** | 8.9 (31 reviews) | 9.6 (27 reviews) | 

---
## Pricing

### Cloudbeds

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### StayNTouch Cloud PMS

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Channel Management

| Product | Score | Reviews |
|---|---|---|
| **Cloudbeds** | 7.9/10 | 21 |
| **StayNTouch Cloud PMS** | N/A | N/A |

#### Administration

| Feature | Cloudbeds | StayNTouch Cloud PMS | 
|---|---|---|
| **Integrations** | 8.3 (20 reviews) | Not enough data | 
| **Inventory Management** | 8.9 (19 reviews) | Not enough data | 
| **Automation** | 8.4 (18 reviews) | Not enough data | 
| **Calendar** | 9.5 (18 reviews) | Not enough data | 
| **Reporting & Analytics** | 7.5 (19 reviews) | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Availability Management** | Not enough data | Not enough data | 
| **Price/Margin Management** | Not enough data | Not enough data | 
| **Pipeline Management** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Partner Management** | Not enough data | Not enough data | 
| **Incentive Management** | Not enough data | Not enough data | 
| **Opportunity Management** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Commission Management** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Channel Analytics** | Not enough data | Not enough data | 

#### Booking Management

| Feature | Cloudbeds | StayNTouch Cloud PMS | 
|---|---|---|
| **Booking Aggregation** | 8.6 (11 reviews) | Not enough data | 
| **Booking Engine** | 8.6 (12 reviews) | Not enough data | 
| **Rate Setting** | 7.3 (11 reviews) | Not enough data | 

#### Booking Management

| Feature | Cloudbeds | StayNTouch Cloud PMS | 
|---|---|---|
| **Booking Aggregation** | 8.7 (19 reviews) | Not enough data | 
| **Booking Engine** | 7.9 (19 reviews) | Not enough data | 
| **Rate Setting** | 8.1 (19 reviews) | Not enough data | 

#### Administration

| Feature | Cloudbeds | StayNTouch Cloud PMS | 
|---|---|---|
| **Inventory Management** | 8.5 (11 reviews) | Not enough data | 
| **Integrations** | 7.5 (12 reviews) | Not enough data | 
| **Automation** | 7.6 (11 reviews) | Not enough data | 
| **Reporting & Analytics** | 6.5 (11 reviews) | Not enough data | 
| **Calendar** | 9.5 (11 reviews) | Not enough data | 

#### Marketing

| Feature | Cloudbeds | StayNTouch Cloud PMS | 
|---|---|---|
| **Marketing Tools** | 6.5 (18 reviews) | Not enough data | 
| **Online Reputation Management** | 7.2 (16 reviews) | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Order Management** | Not enough data | Not enough data | 
| **Referral Management** | Not enough data | Not enough data | 
| **Multi-Channel Management** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 

#### Marketing

| Feature | Cloudbeds | StayNTouch Cloud PMS | 
|---|---|---|
| **Online Reputation Management** | 6.7 (11 reviews) | Not enough data | 
| **Marketing Tools** | 6.2 (11 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Cloudbeds | StayNTouch Cloud PMS | 
|---|---|---|
| **Email Templates** | Not enough data | Not enough data | 
| **Partner Portal** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Inventory Tracking** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Inventory Control** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **Dynamic Pricing** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Multi-Channel Distribution** | Not enough data | Not enough data | 
| **Multi-Channel Campaigns** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 

### Hotel Revenue Management Systems (RMS)

| Product | Score | Reviews |
|---|---|---|
| **Cloudbeds** | 7.7/10 | 11 |
| **StayNTouch Cloud PMS** | N/A | N/A |

#### Rate Management

| Feature | Cloudbeds | StayNTouch Cloud PMS | 
|---|---|---|
| **Real-Time Pricing** | 7.2 (9 reviews) | Not enough data | 
| **Group Bookings** | Feature Not Available | Not enough data | 
| **Predictive Analytics** | 7.1 (8 reviews) | Not enough data | 
| **Competitor Analysis** | 7.5 (8 reviews) | Not enough data | 
| **Price Control** | 7.7 (8 reviews) | Not enough data | 

#### Data Tools

| Feature | Cloudbeds | StayNTouch Cloud PMS | 
|---|---|---|
| **Reporting** | 7.4 (9 reviews) | Not enough data | 
| **Data Visualization** | 7.6 (9 reviews) | Not enough data | 
| **Stack Integration** | 7.9 (7 reviews) | Not enough data | 

#### User Tools

| Feature | Cloudbeds | StayNTouch Cloud PMS | 
|---|---|---|
| **Task Automation** | 7.8 (6 reviews) | Not enough data | 
| **Email Alerts** | 8.9 (6 reviews) | Not enough data | 
| **Customer Insights** | Feature Not Available | Not enough data | 

#### Agentic AI - Hotel Revenue Management Systems (RMS)

| Feature | Cloudbeds | StayNTouch Cloud PMS | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Hotel Management

| Product | Score | Reviews |
|---|---|---|
| **Cloudbeds** | 7.2/10 | 18 |
| **StayNTouch Cloud PMS** | N/A | N/A |

#### Property Management

| Feature | Cloudbeds | StayNTouch Cloud PMS | 
|---|---|---|
| **Room Inventory** | 8.3 (16 reviews) | Not enough data | 
| **Revenue Management** | 7.6 (15 reviews) | Not enough data | 
| **Facility Maintenance** | 7.2 (13 reviews) | Not enough data | 
| **Distribution Management** | 8.2 (13 reviews) | Not enough data | 
| **Multi-Channel Distribution** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Reservations Management** | Not enough data | Not enough data | 
| **Restriction Management** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Channel Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Billing Rate Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Price/Margin Management** | Not enough data | Not enough data | 
| **Booking Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Multi-Channel Management** | Not enough data | Not enough data | 
| **Availability Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Front Desk Management** | Not enough data | Not enough data | 
| **Housekeeping Management** | Not enough data | Not enough data | 
| **Maintenance Management** | Not enough data | Not enough data | 
| **Website Management** | Not enough data | Not enough data | 
| **Guest Experience Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Communications Management** | Not enough data | Not enough data | 
| **Reviews Management** | Not enough data | Not enough data | 
| **Tax Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Work Order Management** | Not enough data | Not enough data | 
| **Spa/Activity Management** | Not enough data | Not enough data | 
| **Financial Management** | Not enough data | Not enough data | 
| **Rate Management** | Not enough data | Not enough data | 

#### Guest Management

| Feature | Cloudbeds | StayNTouch Cloud PMS | 
|---|---|---|
| **Central Reservation System** | 8.7 (14 reviews) | Not enough data | 
| **Marketing and Loyalty Programs** | 6.7 (12 reviews) | Not enough data | 
| **Guest Messaging** | 6.8 (13 reviews) | Not enough data | 
| **Multi-Channel Marketing** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 

#### Staff Management

| Feature | Cloudbeds | StayNTouch Cloud PMS | 
|---|---|---|
| **Housekeeping** | 7.1 (12 reviews) | Not enough data | 
| **Shift Scheduling** | 5.3 (11 reviews) | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 

#### Platform

| Feature | Cloudbeds | StayNTouch Cloud PMS | 
|---|---|---|
| **Reporting and Analytics** | 6.9 (14 reviews) | Not enough data | 
| **Channel Manager Integration** | 8.4 (15 reviews) | Not enough data | 
| **Website Integration** | Not enough data | Not enough data | 
| **Channel Analytics** | Not enough data | Not enough data | 

#### Agentic AI - Hotel Management

| Feature | Cloudbeds | StayNTouch Cloud PMS | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Marketing Automation** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Cloudbeds | StayNTouch Cloud PMS | 
|---|---|---|
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Event Calendar** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **Online Booking** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Room Booking** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Dynamic Pricing** | Not enough data | Not enough data | 
| **Multi-Channel Sync** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Kill Switch** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Point of Sale (POS)** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Availability Indicator** | Not enough data | Not enough data | 
| **Ratings/Reviews** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Built-in Accounting** | Not enough data | Not enough data | 
| **Guest Check-in/Check-out** | Not enough data | Not enough data | 
| **Single Property** | Not enough data | Not enough data | 

### Hotel Reservations

| Product | Score | Reviews |
|---|---|---|
| **Cloudbeds** | N/A | N/A |
| **StayNTouch Cloud PMS** | N/A | N/A |

#### Agentic AI - Hotel Reservations

| Feature | Cloudbeds | StayNTouch Cloud PMS | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Website Integration** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Cloudbeds | StayNTouch Cloud PMS | 
|---|---|---|
| **Dynamic Pricing** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Group Reservations** | Not enough data | Not enough data | 
| **Online Booking** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Rate Management** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Room Booking** | Not enough data | Not enough data | 
| **Ratings/Reviews** | Not enough data | Not enough data | 
| **Availability Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Price/Margin Management** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Activities Booking** | Not enough data | Not enough data | 
| **Calendar Sync** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Event Scheduling** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Appointment Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Third Party Booking** | Not enough data | Not enough data | 
| **Channel Management** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customer Support** | Not enough data | Not enough data | 
| **Booking Management** | Not enough data | Not enough data | 
| **Booking Notes** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Hotel Management Software](https://www.g2.com/categories/hotel-management)

**Unique to Cloudbeds (3):** [Hotel Revenue Management Systems (RMS)](https://www.g2.com/categories/hotel-revenue-management-systems-rms), [Channel Management Software](https://www.g2.com/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e), [Hotel Reservations Software](https://www.g2.com/categories/hotel-reservations)



---
## Reviewer Demographics

### By Company Size

| Segment | Cloudbeds | StayNTouch Cloud PMS | 
|---|---|---|
| **Small-Business** | 84.6% | 62.3% | 
| **Mid-Market** | 15.4% | 36.1% | 
| **Enterprise** | 0% | 1.6% | 

### By Industry

#### Cloudbeds

- **Hospitality:** 87.2%
- **Leisure, Travel & Tourism:** 10.3%
- **Business Supplies and Equipment:** 2.6%

#### StayNTouch Cloud PMS

- **Hospitality:** 95.1%
- **Restaurants:** 1.6%
- **Leisure, Travel & Tourism:** 1.6%
- **Hospital & Health Care:** 1.6%

---
## Alternatives

### Alternatives to Cloudbeds

- [Hostaway](https://www.g2.com/products/hostaway/reviews) — 4.8/5 stars (427 reviews)
- [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) — 4.2/5 stars (65 reviews)
- [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) — 4.3/5 stars (2415 reviews)
- [eZee FrontDesk Hotel PMS](https://www.g2.com/products/ezee-frontdesk-hotel-pms/reviews) — 4.3/5 stars (13 reviews)
- [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) — 4.5/5 stars (108 reviews)
- [Guesty](https://www.g2.com/products/guesty/reviews) — 4.6/5 stars (132 reviews)
- [RoomRaccoon](https://www.g2.com/products/roomraccoon/reviews) — 4.4/5 stars (14 reviews)
- [Mews](https://www.g2.com/products/mews/reviews) — 4.8/5 stars (32 reviews)
- [Hotello](https://www.g2.com/products/hotello/reviews) — 4.2/5 stars (17 reviews)
- [SynXis Enterprise Platform](https://www.g2.com/products/synxis-enterprise-platform/reviews) — 3.6/5 stars (19 reviews)

### Alternatives to StayNTouch Cloud PMS

- [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) — 4.2/5 stars (65 reviews)
- [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) — 4.5/5 stars (108 reviews)
- [Hotello](https://www.g2.com/products/hotello/reviews) — 4.2/5 stars (17 reviews)
- [360HMS](https://www.g2.com/products/360-mango-solutions-pvt-ltd-360hms/reviews) — 4.2/5 stars (59 reviews)
- [Mews](https://www.g2.com/products/mews/reviews) — 4.8/5 stars (32 reviews)
- [WebRezPro](https://www.g2.com/products/webrezpro/reviews) — 4.3/5 stars (35 reviews)
- [Visual Matrix PMS](https://www.g2.com/products/visual-matrix-pms/reviews) — 4.6/5 stars (10 reviews)
- [Visitor](https://www.g2.com/products/visitor-visitor/reviews) — 4.6/5 stars (44 reviews)
- [uHotelBooking](https://www.g2.com/products/uhotelbooking/reviews) — 4.4/5 stars (34 reviews)
- [Maestro PMS](https://www.g2.com/products/maestro-pms/reviews) — 3.3/5 stars (13 reviews)

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## Top Discussions

### Cloudbeds

- Title: [What are the functions of PMS?](https://www.g2.com/discussions/what-are-the-functions-of-pms) — 1 comment
  > **Top comment:** "View real-time data of the day’s arrivals, departures, and reservations."
- Title: [What is Cloudbeds system?](https://www.g2.com/discussions/what-is-cloudbeds-system) — 1 comment
  > **Top comment:** "One platform designed to help you grow revenue, save time, and increase guest satisfaction."

### StayNTouch Cloud PMS

- Title: [Can I use this for food and beverage?](https://www.g2.com/discussions/37292-can-i-use-this-for-food-and-beverage) — 1 comment, 1 upvote
  > **Top comment:** "The software connects to other F&B solutions but it's intended use is to manage the reservations, check-in and check-out, guests information, and other core..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cloudbeds-vs-stayntouch-cloud-pms)