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Compare Cloud Coach and Jira 
Featured Products
At a Glance
Market Segments
Mid-Market (51.7% of reviews)
Mid-Market (43.9% of reviews)
Entry-Level Pricing
Contact Us
Free 10 Users Per Month
Cloud Coach
Star Rating
(182)4.5 out of 5
Market Segments
Mid-Market (51.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansJira
Star Rating
(7,516)4.3 out of 5
Market Segments
Mid-Market (43.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jira excels in providing visibility into tasks and project statuses, with features like custom workflows and agile boards that help manage development work effectively. Users appreciate how these tools facilitate structured and transparent management of sprints and backlogs.
- Users say that Cloud Coach stands out for its robust project and resource management capabilities, particularly its integration with Salesforce. This connection allows for enhanced financial visibility and efficient tracking of project milestones, which many users find beneficial for their business operations.
- Reviewers mention that while Jira has a slight edge in overall user satisfaction, Cloud Coach receives high marks for its quality of support. Users highlight the platform's responsive customer service, which they find helpful in resolving issues quickly and effectively.
- According to verified reviews, Jira's ease of setup is a significant advantage, with many users noting that the onboarding process is straightforward and intuitive. In contrast, some Cloud Coach users have reported challenges during implementation, indicating a need for more streamlined onboarding.
- G2 reviewers highlight that Cloud Coach offers a unified system that combines project management, CRM, and customer support, which streamlines workflows and enhances overall efficiency. This integration is particularly praised by users who value having all their tools in one place.
- Users report that while both platforms have strong task management features, Jira's capabilities in issue tracking and sprint planning are particularly noteworthy. Reviewers appreciate how these features provide clear visibility into project progress, making it easier to manage development workflows.
Pricing
Entry-Level Pricing
Cloud Coach
Ultimate
Contact Us
Perfect for PMOs
- Portfolio Management
- Demand Capture
- Stage Gates
Jira
Free
Free
10 Users Per Month
Free forever for 10 users
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards
Free Trial
Cloud Coach
Free Trial is available
Jira
Free Trial is available
Ratings
Meets Requirements
8.6
164
8.9
6,130
Ease of Use
8.2
166
8.1
6,211
Ease of Setup
7.3
129
8.0
2,417
Ease of Admin
8.0
107
7.6
1,529
Quality of Support
9.0
152
8.3
4,812
Has the product been a good partner in doing business?
9.3
110
8.5
1,391
Product Direction (% positive)
9.2
156
8.4
5,955
Features by Category
Tasks
8.5
99
|
Verified
9.3
680
8.5
97
|
Verified
9.0
642
8.2
95
|
Verified
9.1
663
8.2
93
|
Verified
8.7
631
8.1
96
8.5
598
7.2
86
8.2
596
8.2
95
|
Verified
8.5
611
7.1
77
8.4
542
Projects
8.1
94
|
Verified
8.9
629
8.2
91
8.7
579
8.7
97
|
Verified
8.2
559
7.6
91
|
Verified
8.4
565
7.8
92
|
Verified
8.6
582
7.0
82
7.8
502
7.8
88
|
Verified
9.2
613
8.5
98
|
Verified
8.3
561
7.6
87
|
Verified
8.1
493
7.8
86
|
Verified
8.1
512
8.1
88
|
Verified
8.6
570
Resource Management
7.9
88
|
Verified
8.3
533
7.7
88
|
Verified
8.4
555
7.8
89
|
Verified
8.5
539
Project Monitoring
7.6
84
|
Verified
8.4
531
8.0
88
|
Verified
8.4
540
8.0
96
|
Verified
8.7
593
Generative AI
Feature Not Available
7.4
466
Feature Not Available
7.6
464
Agentic AI - Project Management
Not enough data
7.5
330
8.7
5
7.7
330
8.3
5
7.9
357
Not enough data
7.7
327
Not enough data
7.6
331
Not enough data
7.5
329
Not enough data
7.9
339
Customer Information
7.3
10
Not enough data
7.2
10
Not enough data
7.6
9
Not enough data
6.3
8
Not enough data
5.6
8
Not enough data
7.0
9
Not enough data
6.0
8
Not enough data
Predictions
5.9
9
Not enough data
5.4
9
Not enough data
6.7
10
Not enough data
5.4
9
Not enough data
Platform
8.0
10
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
7.9
11
Not enough data
7.7
10
Not enough data
8.3
10
Not enough data
8.0
10
Not enough data
8.1
9
Not enough data
7.7
10
Not enough data
8.2
10
Not enough data
Generative AI
5.4
8
Not enough data
5.8
8
Not enough data
Agentic AI - Customer Success
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Portfolio Management
8.1
45
Not enough data
8.6
45
Not enough data
8.1
45
Not enough data
7.9
44
Not enough data
Project Management
8.2
43
Not enough data
8.1
43
Not enough data
7.9
40
Not enough data
Resource Management
8.7
44
Not enough data
8.5
45
Not enough data
8.3
45
Not enough data
Data & Analytics
8.4
43
Not enough data
8.5
42
Not enough data
8.6
43
Not enough data
7.8
41
Not enough data
Strategy - Project and Portfolio Management
7.5
17
Not enough data
7.8
17
Not enough data
7.8
17
Not enough data
7.7
17
Not enough data
7.7
17
Not enough data
7.8
17
Not enough data
7.2
18
Not enough data
7.6
17
Not enough data
7.9
17
Not enough data
8.0
17
Not enough data
Bug Reporting
Not enough data
8.8
1821
Not enough data
8.8
1777
Not enough data
8.9
1857
Bug Monitoring
Not enough data
8.7
1767
Not enough data
8.9
1878
Not enough data
8.8
1744
Agentic AI - Bug Tracking
Not enough data
7.7
279
Not enough data
7.8
281
Not enough data
7.7
279
Customer Management
7.4
40
Not enough data
7.3
35
Not enough data
6.5
34
Not enough data
6.7
36
Not enough data
Project Management
8.4
50
Not enough data
9.1
51
Not enough data
8.4
44
Not enough data
8.5
50
Not enough data
Accounting
6.9
40
Not enough data
6.4
36
Not enough data
6.0
33
Not enough data
6.9
42
Not enough data
7.4
44
Not enough data
Portfolio Management
7.0
36
Not enough data
7.1
36
Not enough data
7.8
37
Not enough data
6.9
30
Not enough data
Analytics
7.6
41
Not enough data
8.5
41
Not enough data
8.1
35
Not enough data
Administration
8.2
35
Not enough data
8.4
38
Not enough data
7.8
30
Not enough data
Platform
7.8
28
Not enough data
7.1
25
Not enough data
8.7
33
Not enough data
6.1
28
Not enough data
5.8
26
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
9.5
38
Not enough data
9.4
38
Not enough data
9.4
38
Automation - AI Agents
Not enough data
8.9
37
Not enough data
9.1
36
Not enough data
9.0
37
Not enough data
9.4
37
Not enough data
9.4
37
Platform
Not enough data
9.3
38
Not enough data
9.4
39
Not enough data
9.3
38
Autonomy - AI Agents
Not enough data
9.0
37
Not enough data
9.1
37
Not enough data
9.2
37
Not enough data
9.1
37
Generative AI
Not enough data
9.3
40
Not enough data
9.2
37
Onboarding Setup
8.1
32
Not enough data
8.7
33
Not enough data
8.4
30
Not enough data
Project Tracking
8.5
34
Not enough data
8.6
32
Not enough data
7.3
31
Not enough data
8.7
33
Not enough data
7.2
32
Not enough data
Customer Engagement
7.1
30
Not enough data
7.0
28
Not enough data
6.4
29
Not enough data
7.9
30
Not enough data
7.8
31
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
8.4
2722
Not enough data
8.2
2577
Not enough data
8.2
2483
Planning
Not enough data
8.7
3203
Not enough data
8.8
3301
Not enough data
8.8
3061
Not enough data
8.7
3215
Not enough data
8.3
2704
Workflow Management
Not enough data
8.6
3073
Not enough data
8.9
3434
Not enough data
7.9
2317
Not enough data
8.4
2555
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Cloud Coach and Jira are categorized as Project Management
Unique Categories
Cloud Coach is categorized as Project and Portfolio Management, Customer Success, Professional Services Automation, Salesforce AppExchange Apps, and Client Onboarding
Reviews
Reviewers' Company Size
Cloud Coach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jira
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
20.2%
Information Technology and Services
18.0%
Hospital & Health Care
9.6%
Consulting
5.6%
Management Consulting
3.4%
Other
43.3%
Information Technology and Services
24.0%
Computer Software
23.6%
Financial Services
4.6%
Internet
4.2%
Marketing and Advertising
4.1%
Other
39.6%
Alternatives
Discussions
Links in the Documents section
3 Comments
JC
Hey Shannon, Thank you for your question. My name is John Clarkson and I am one of the Customer Success Managers at Cloud Coach. Deleting a document or link...Read more
What does Cloud Coach do?
1 Comment
JF
Cloud Coach is a Project Portfolio Management system that allows for all aspects of a project. From project intake to lessons learned, it helps to manage it...Read more
Cloud Coach has no more discussions with answers
Is Jira a good tool?
12 Comments
MP
Yes, It's very useful, Just start on it and give some time on that.Read more
What are the features of JIRA?
11 Comments
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
How is Jira transforming project management practices in agile software development teams?
8 Comments
VC
help teams plan sprints, manage backlogsRead more
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