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Compare Cloud Campaign and Sprinklr Social 
Featured Products
At a Glance
Market Segments
Small-Business (89.2% of reviews)
Enterprise (49.0% of reviews)
Entry-Level Pricing
Starting at $49.00 Per Month
$2,800.00 1 User Per Year
Cloud Campaign
Star Rating
(159)4.9 out of 5
Market Segments
Small-Business (89.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00 Per Month
Browse all 3 pricing plansSprinklr Social
Star Rating
(1,183)4.1 out of 5
Market Segments
Enterprise (49.0% of reviews)
Pros & Cons
Entry-Level Pricing
$2,800.00 1 User Per Year
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Sprinklr Social excels in its reporting and dashboard capabilities, with users appreciating the customizable nature of its analytics tools. One user highlighted the effectiveness of the listening module for tracking brand sentiment, making it a strong choice for those focused on detailed insights.
- Users say that Cloud Campaign stands out for its affordability and ease of use, particularly for small businesses managing multiple social media accounts. One reviewer noted that it effectively manages over 200 social media pages at a low cost, which is a significant advantage for budget-conscious teams.
- Reviewers mention that Sprinklr Social can be challenging for new users due to its complexity, despite its powerful features. A recent user shared their experience of navigating the platform independently, indicating that while it has a learning curve, it can be mastered with time.
- According to verified reviews, Cloud Campaign shines in its content approval process, which users find simple and efficient. This feature helps teams stay organized and streamline their workflow, making it particularly beneficial for agencies managing multiple clients.
- G2 reviewers report that while Sprinklr Social has a robust set of features, its higher entry-level price may deter smaller businesses. Users have expressed that the investment is worthwhile for larger enterprises, but it may not be as accessible for smaller teams looking for cost-effective solutions.
- Users say that Cloud Campaign's user-friendly interface and scheduling tools make it easy to manage posts across various platforms. One user praised the easy access to the content calendar, which simplifies planning and execution, a feature that resonates well with teams needing efficiency in their social media management.
Pricing
Entry-Level Pricing
Cloud Campaign
Freelancer Package
Starting at $49.00
Per Month
For Consultants and Freelancers:
Grow your consultancy by automating tedious tasks and freeing up time to onboard more clients.
- 1+ Brand Workspace
- Unlimited Users
- 7 Social Accounts per Client
Sprinklr Social
Essentials- Growth Package
$2,800.00
1 User Per Year
The Standard Plan offers essential social media management
features tailored for smaller teams, focusing on basic listening,
publishing, engagement, and reporting. Powered by AI-driven
capabilities, it enables teams to monitor online conversations,
schedule and distribute content, manage audience interactions,
and track performance efficiently. Designed for those handling
fundamental social media operations, this plan helps streamline
workflows and enhance strategy with simple yet effective tools.
Ideal for businesses seeking a solid foundation in scalable, AIenhanced social media management
- Cross Module
- Social Publishing and Engagement
- Social Listening
Free Trial
Cloud Campaign
Free Trial is available
Sprinklr Social
Free Trial is available
Ratings
Meets Requirements
9.4
137
8.1
973
Ease of Use
9.5
138
7.5
990
Ease of Setup
9.5
108
7.0
596
Ease of Admin
9.6
97
7.3
434
Quality of Support
9.8
127
7.7
914
Has the product been a good partner in doing business?
9.9
98
8.0
419
Product Direction (% positive)
9.7
135
7.9
953
Features by Category
Social Analytics
Feature Not Available
7.1(won by default)
363
9.0(won by default)
70
Feature Not Available
9.1(won by 0.9)
78
8.2
438
8.0(won by default)
52
Feature Not Available
8.7(won by default)
53
Feature Not Available
8.9(won by 1.8)
72
7.1
223
Feature Not Available
7.1(won by default)
229
Reports & Dashboards
8.8(won by 0.7)
71
8.1
443
9.4(won by 1.4)
74
8.0
442
9.6(won by 1.4)
71
8.2
434
9.6(won by default)
68
Feature Not Available
Agentic AI - Social Media Analytics
7.9(won by 1.5)
11
6.4
39
7.9(won by 1.4)
11
6.5
39
7.9(won by 1.7)
11
6.2
38
7.9(won by 1.9)
11
6.0
38
7.9(won by 1.4)
11
6.5
38
Content & Collaboration
9.7
113
8.5
344
9.5
112
8.0
331
8.7
94
7.6
310
9.4
107
7.9
332
9.3
105
7.9
344
9.4
109
7.3
236
Social Management
9.0
111
8.2
562
9.6
116
8.5
541
9.0
103
Feature Not Available
9.0
105
8.3
567
8.2
78
7.3
417
9.1
102
7.4
243
9.1
49
7.3
201
Agentic AI - Social Media Management
8.1
18
6.5
57
7.9
18
6.6
55
7.9
18
6.6
58
8.0
18
6.3
55
8.0
17
6.5
55
7.9
17
6.4
53
8.2
17
6.4
52
Platform Interoperability
Feature Not Available
Not enough data
Agentic AI - Social Media Advertising
7.6
11
Not enough data
7.9
11
Not enough data
8.2
11
Not enough data
8.2
11
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
Social Functionality
9.1
52
Not enough data
Campaign Management
9.1
51
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Targeting
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
8.6
44
Not enough data
8.8
53
Not enough data
9.2
53
Not enough data
9.4
54
Not enough data
9.4
50
Not enough data
8.7
51
Not enough data
9.3
51
Not enough data
8.9
41
Not enough data
9.0
52
Not enough data
Collection
Not enough data
Feature Not Available
Not enough data
7.4
47
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
56
|
Verified
Not enough data
Feature Not Available
Agentic AI - Review Management
Not enough data
7.2
10
Not enough data
7.3
10
Moderation
Not enough data
7.8
48
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
46
|
Verified
Use Cases
Not enough data
7.5
46
|
Verified
Not enough data
7.6
45
|
Verified
Not enough data
8.1
52
|
Verified
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
54
|
Verified
Not enough data
8.3
54
|
Verified
Not enough data
7.3
45
|
Verified
Display Options
Not enough data
7.1
44
|
Verified
Not enough data
Feature Not Available
Not enough data
7.2
52
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Content Sharing
Not enough data
7.4
30
Not enough data
7.9
30
Not enough data
7.5
29
Not enough data
Feature Not Available
Content Dashboard
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
7.8
29
Not enough data
Feature Not Available
Not enough data
6.9
28
Not enough data
Feature Not Available
Platform
Not enough data
6.6
27
Not enough data
6.3
29
Not enough data
7.3
28
Not enough data
7.2
27
Agentic AI - Employee Advocacy
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Monitoring & Listening
Not enough data
8.2
405
Not enough data
7.0
334
Not enough data
8.3
157
Not enough data
8.2
159
Not enough data
7.5
156
Not enough data
7.5
147
Agentic AI - Social Media Listening Tools
Not enough data
6.9
30
Not enough data
6.7
30
Not enough data
6.7
30
Not enough data
6.6
31
Not enough data
7.2
32
Data Management & Analysis
Not enough data
7.1
365
Not enough data
8.3
406
Not enough data
7.9
158
Not enough data
7.7
149
Content
Not enough data
8.0
57
Not enough data
7.7
55
Not enough data
8.2
56
Not enough data
7.5
54
Engagement
Not enough data
6.9
53
Not enough data
7.2
52
Not enough data
7.9
53
Not enough data
7.1
50
Not enough data
7.8
52
Social Shopping
Not enough data
Feature Not Available
Not enough data
6.9
50
Not enough data
Feature Not Available
Not enough data
7.3
51
Analytics
Not enough data
Feature Not Available
Not enough data
8.3
52
Not enough data
7.9
51
Generative AI
Not enough data
6.9
133
Not enough data
Feature Not Available
Process
Not enough data
8.2
266
Not enough data
7.7
242
Not enough data
8.2
248
Channels
Not enough data
7.5
196
Not enough data
8.7
279
Not enough data
7.5
189
Not enough data
6.8
177
Not enough data
7.3
185
Insight
Not enough data
7.6
199
Not enough data
8.4
276
Not enough data
7.9
223
Not enough data
7.7
233
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Cloud Campaign and Sprinklr Social are categorized as Social Media Management, Social Media Analytics, and Social Media Suites
Unique Categories
Cloud Campaign is categorized as Social Media Advertising
Sprinklr Social is categorized as Conversational Commerce Platforms, Social Commerce Platforms, SAP Store, Employee Advocacy, Social Customer Service, Social Media Listening Tools, Review Management, and AI Customer Support Agents
Reviews
Reviewers' Company Size
Cloud Campaign
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sprinklr Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
57.3%
Real Estate
5.1%
Consulting
3.2%
Financial Services
2.5%
Entertainment
2.5%
Other
29.3%
Marketing and Advertising
14.9%
Information Technology and Services
5.8%
Retail
4.7%
Financial Services
4.5%
Consumer Services
4.2%
Other
65.9%
Discussions
Will you guys ever make a mobile app?
1 Comment
RB
Great question, Tessa!
Yes, we started with a mobile-friendly version of our web-app so you and your clients can access the platform you've come to love,...Read more
How do I post multiple images to instagram from CC?
1 Comment
Official Response from Cloud Campaign
Assuming you are asking about creating a Carousel post - Under "Post Now" or "Calendar" you can upload multiple images by clicking the camera icon. From...Read more
What is Cloud Campaign used for?
1 Comment
BS
<p>A tool for marketing agencies to manage social media for multiple clients.</p>Read more
What is the best way to find hashtags that are getting traffic.
1 Comment
TS
semrush.com is Great!
You pay for what ya get if ya get meRead more
Sprinklr Social has no more discussions with answers
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