G2 reviewers report that Close excels in overall user satisfaction, boasting a significantly higher G2 Score compared to SimpleTexting. Users appreciate its intuitive design, with one reviewer noting it is "super easy to use" and ideal for managing customer responses and pipeline effectively.
Users say that both platforms are easy to set up, but Close has a slight edge in the initial onboarding experience. Reviewers highlight that the setup process for Close was "very easy," making it a smooth start for new users, while SimpleTexting also receives praise for its user-friendly interface.
According to verified reviews, Close has a larger volume of recent feedback, with 60 reviews in the last 90 days compared to SimpleTexting's zero. This suggests that Close is actively engaging its user base and continuously improving its offerings based on user input.
Reviewers mention that while both platforms offer strong support, SimpleTexting's customer service is frequently highlighted for its responsiveness. Users have noted that contacting the support team is straightforward, which enhances their overall experience with the platform.
G2 reviewers indicate that Close shines in its advanced features, particularly in CRM functionalities. Users appreciate features like forecasting and pipeline management, which are crucial for sales development roles, while SimpleTexting is recognized for its bulk SMS capabilities and user-friendly layout.
Users report that both platforms cater well to small businesses, but Close has a higher percentage of reviews from this segment, indicating a strong alignment with the needs of smaller organizations. Reviewers from Close emphasize its effectiveness for sales teams, while SimpleTexting users enjoy its ease of use for everyday messaging tasks.
Pricing
Entry-Level Pricing
Close
Solo
$9.00
1 Seat Per Month
Built for the individual who wants every lead, pipeline, and conversation in one place.
If you want more information on our API, then we recommend checking out this page: https://simpletexting.com/api/Read more
What is SMS?
1 Comment
Official Response from SimpleTexting
SMS stands for Short Message Service. It is often referred to as “text messaging” and used on mobile phones. If you'd like to learn more about our...Read more
What is a short code?
1 Comment
Official Response from SimpleTexting
Short codes are short phone numbers, typically 5 or 6 digits long, that can only be used for text messages (SMS) or MMS messages. Short codes are “short” by...Read more
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