Compare Close and SAP Sales Cloud 
At a Glance
Market Segments
Small-Business (79.3% of reviews)
Enterprise (44.5% of reviews)
Entry-Level Pricing
$9.00 1 Seat Per Month
No pricing available
Close
Star Rating
(2,016)4.7 out of 5
Market Segments
Small-Business (79.3% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 Seat Per Month
Free Trial is available
Browse all 4 pricing plansSAP Sales Cloud
Star Rating
(978)4.2 out of 5
Market Segments
Enterprise (44.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about SAP Sales CloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Close excels in user-friendliness, with many users highlighting its intuitive interface and ease of use. One user mentioned, "Close is very easy to learn and use as a CRM," which is particularly beneficial for teams focused on pipeline management and customer response.
- According to verified reviews, SAP Sales Cloud stands out for its robust integration capabilities, especially with other SAP solutions. Users appreciate how it allows for seamless connections, enabling them to create quotes and manage orders directly within the CRM, enhancing their overall workflow.
- Users say that Close offers a quick setup process, making it a smooth start for new users. One reviewer noted, "The initial setup was very easy," which can significantly reduce downtime and help teams hit the ground running.
- Reviewers mention that SAP Sales Cloud provides powerful forecasting tools, with one user stating, "The forecasting tools are super accurate," which aids in effective planning and decision-making. This feature is particularly valuable for organizations that rely heavily on data-driven insights.
- G2 reviewers highlight that Close's support quality is impressive, with many users praising the responsiveness and helpfulness of the support team. This level of support can be crucial for small businesses that may not have extensive IT resources.
- According to recent feedback, SAP Sales Cloud is recognized for its ability to centralize customer information and sales activities in one integrated system. Users appreciate this feature as it simplifies tracking interactions and managing the sales pipeline, making it easier to maintain a comprehensive view of customer relationships.
Pricing
Entry-Level Pricing
Close
Solo
$9.00
1 Seat Per Month
Built for the individual who wants every lead, pipeline, and conversation in one place.
- 1 user included
SAP Sales Cloud
No pricing availableFree Trial
Close
Free Trial is available
SAP Sales Cloud
Free Trial is available
Ratings
Meets Requirements
9.1
1,742
8.5
700
Ease of Use
9.2
1,783
7.9
712
Ease of Setup
9.0
1,120
8.1
397
Ease of Admin
9.0
566
8.0
262
Quality of Support
9.3
1,557
8.3
670
Has the product been a good partner in doing business?
9.3
561
8.5
262
Product Direction (% positive)
9.5
1,754
8.5
674
Features by Category
Sales Force Automation
9.0
1354
|
Verified
8.3
473
|
Verified
Feature Not Available
8.2
312
9.0
1359
|
Verified
8.2
438
|
Verified
9.0
1387
|
Verified
8.3
452
|
Verified
8.3
1166
8.1
406
|
Verified
9.1
1307
|
Verified
8.1
426
|
Verified
8.4
1123
8.1
427
|
Verified
8.3
1131
8.2
430
|
Verified
8.4
1162
8.2
445
|
Verified
Marketing Automation
8.7
1262
7.9
378
|
Verified
8.5
1218
8.2
303
9.2
1340
8.4
402
|
Verified
8.2
1133
8.1
348
|
Verified
Customer Support
8.7
1216
|
Verified
8.4
411
|
Verified
8.7
1226
|
Verified
8.2
421
|
Verified
8.7
1260
|
Verified
8.2
418
|
Verified
8.7
1250
|
Verified
8.0
381
|
Verified
8.6
1198
|
Verified
8.2
409
|
Verified
Reporting & Analytics
8.7
1259
|
Verified
8.2
463
|
Verified
8.8
1281
|
Verified
8.2
462
|
Verified
8.2
1141
8.2
419
|
Verified
Mobile & Social
8.2
1074
8.1
270
7.9
1097
8.0
217
8.2
1087
7.8
341
|
Verified
Platform
8.7
1196
|
Verified
8.0
291
|
Verified
8.8
1215
|
Verified
8.3
289
|
Verified
8.9
1198
8.5
293
|
Verified
8.5
1124
8.3
260
|
Verified
8.0
1070
|
Verified
8.2
269
|
Verified
8.4
1098
8.4
276
|
Verified
9.1
1213
|
Verified
8.3
294
|
Verified
8.4
1115
8.3
280
|
Verified
Integration
8.8
1124
|
Verified
8.4
288
|
Verified
8.7
1126
|
Verified
8.2
270
|
Verified
8.5
1060
|
Verified
8.1
251
|
Verified
Generative AI
Feature Not Available
7.6
137
Agentic AI - CRM
8.5
82
7.2
41
8.5
80
7.3
41
8.6
80
7.7
43
8.5
81
7.3
42
8.7
81
7.6
40
8.8
80
7.6
41
8.7
80
7.7
41
Lead Facilitation
7.9
133
Not enough data
8.6
133
Not enough data
9.0
140
Not enough data
8.6
134
Not enough data
Organization
9.2
136
Not enough data
8.9
133
Not enough data
8.9
133
Not enough data
Performance Analysis
8.2
127
Not enough data
8.9
134
Not enough data
Sales Analysis
8.3
134
Not enough data
8.6
134
Not enough data
Generative AI
8.4
82
Not enough data
8.7
82
Not enough data
Agentic AI - AI Sales Assistant
9.8
9
Not enough data
9.6
9
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
9.8
8
Not enough data
8.9
9
Not enough data
9.8
8
Not enough data
Integrated Workflows
9.1
220
Not enough data
9.1
223
Not enough data
9.0
215
Not enough data
8.7
212
Not enough data
9.0
217
Not enough data
9.0
221
Not enough data
8.9
220
Not enough data
Repeatability and Reportability
8.6
215
Not enough data
8.9
215
Not enough data
8.9
205
Not enough data
8.3
203
Not enough data
7.8
201
Not enough data
AI and Automation
8.2
194
Not enough data
8.1
197
Not enough data
8.2
190
Not enough data
7.9
198
Not enough data
7.8
196
Not enough data
Generative AI
8.0
197
Not enough data
Agentic AI - Sales Engagement
8.5
32
Not enough data
8.5
32
Not enough data
8.6
32
Not enough data
8.3
31
Not enough data
8.8
31
Not enough data
8.8
32
Not enough data
8.9
32
Not enough data
Dialing Options
9.1
150
Not enough data
9.2
151
Not enough data
9.4
17
Not enough data
Agent Tools
8.6
146
Not enough data
8.8
142
Not enough data
9.4
147
Not enough data
Automation
8.9
141
Not enough data
8.5
142
Not enough data
8.6
142
Not enough data
Agentic AI - Auto Dialer
8.8
21
Not enough data
8.8
21
Not enough data
AI Capabilities - Auto Dialer
9.4
17
Not enough data
9.3
17
Not enough data
9.5
17
Not enough data
Text Messaging
8.8
265
|
Verified
Not enough data
9.3
287
|
Verified
Not enough data
9.3
282
|
Verified
Not enough data
8.7
267
|
Verified
Not enough data
8.4
252
Not enough data
8.7
257
Not enough data
8.9
256
Not enough data
Feature Not Available
Not enough data
SMS Platform
9.0
280
|
Verified
Not enough data
9.1
276
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
263
|
Verified
Not enough data
Agentic AI - SMS Marketing
8.6
15
Not enough data
8.4
15
Not enough data
9.0
15
Not enough data
8.7
15
Not enough data
8.9
15
Not enough data
8.6
15
Not enough data
Channels
8.6
105
Not enough data
8.6
107
Not enough data
8.0
107
Not enough data
Design
8.5
109
Not enough data
7.9
106
Not enough data
8.9
107
Not enough data
8.9
106
Not enough data
9.0
103
Not enough data
Generative AI
8.3
103
Not enough data
8.8
102
Not enough data
Platform
8.6
37
Not enough data
9.1
38
Not enough data
9.2
38
Not enough data
9.3
38
Not enough data
9.1
37
Not enough data
8.6
37
Not enough data
9.0
37
Not enough data
Generative AI
9.1
37
Not enough data
Workforce Management
9.3
38
Not enough data
9.1
37
Not enough data
Call Center Infrastructure (CCI)
9.8
9
Not enough data
9.6
9
Not enough data
9.8
10
Not enough data
9.8
9
Not enough data
Administrative
9.7
40
Not enough data
9.2
39
Not enough data
Agentic AI - Email Tracking
8.7
22
Not enough data
8.3
22
Not enough data
8.1
20
Not enough data
8.3
21
Not enough data
8.2
21
Not enough data
8.1
20
Not enough data
8.2
21
Not enough data
Analytics
8.6
488
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customizations
9.0
496
Not enough data
9.2
496
Not enough data
8.8
521
Not enough data
8.6
477
Not enough data
9.2
519
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Analytics
9.0
17
7.6
11
8.9
17
7.9
11
8.8
16
7.6
11
9.0
17
7.4
11
8.4
17
7.9
11
Data Sourcing
8.5
163
8.6
132
8.7
163
8.8
131
8.5
163
8.6
128
8.8
166
9.0
130
8.6
160
8.6
130
Predictive Analytics
8.6
160
8.8
128
8.7
160
8.9
129
8.3
155
8.7
132
8.4
158
8.9
136
Sales Management
9.1
161
8.6
133
8.3
157
8.3
131
8.8
156
8.7
133
9.2
161
9.0
134
Agentic AI - Outbound Call Tracking
8.5
24
Not enough data
8.4
24
Not enough data
Calling
9.2
664
Not enough data
Feature Not Available
Not enough data
9.0
645
Not enough data
9.3
659
Not enough data
8.9
30
Not enough data
Contacts
8.8
655
Not enough data
8.7
618
Not enough data
9.0
653
Not enough data
Insights
9.3
676
Not enough data
9.0
630
Not enough data
8.7
592
Not enough data
9.0
652
Not enough data
8.8
631
Not enough data
9.0
28
Not enough data
Categories
Categories
Shared Categories
Close and SAP Sales Cloud are categorized as Sales Analytics and CRM
Unique Categories
Close is categorized as Customer Communications Management, SMS Marketing, Sales Engagement, AI Sales Assistant, Outbound Call Tracking, Email Tracking, Call Center Infrastructure (CCI), and Auto Dialer
SAP Sales Cloud has no unique categories
Reviews
Reviewers' Company Size
Close
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.0%
Computer Software
8.8%
Real Estate
8.1%
Financial Services
6.6%
Information Technology and Services
5.5%
Other
56.0%
Information Technology and Services
13.8%
Computer Software
4.8%
Accounting
4.7%
Financial Services
3.8%
Automotive
3.3%
Other
69.6%
Alternatives
Discussions
How long does it take to generate a new integration?
2 Comments
PE
Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website...Read more
how do I integrate WhatsApp?
2 Comments
KS
You can use Zapier or use API's to link them manually.Read more
What is CRM features?
2 Comments
JM
Automate & streamline sales activities such as managing leads, sales funnel, sales forecasting, sales executives' performance, and so on by leveraging...Read more
Businesses always required customer relationship management services for better growth and maintenance of the business. SAP CRM offers the solution for the small and large companies to get customer relationship management services through the software system by SAP. SAP CRM Company provides the facilities for building better relationships with present and future customers of the company. It includes software that automates the integration and activities of the business to keep interaction with the customers.
1 Comment
SH
I need to implement the appropriate omnichannel solutions based on the needs of my company, I've come across some appealing tactics that this provider,...Read more
What is CRM system in SAP?
1 Comment
Official Response from SAP Sales Cloud
SAP Sales Cloud is a comprehensive sales automation solution, commonly referred to as a 'sales CRM'. SAP also has integrated cloud marketing, commerce,...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
