# Close vs Salesflare Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Close excels in user experience, with many users highlighting its **ease of use** and quick implementation. One user mentioned, "Close is very easy to learn and use as a CRM," which is crucial for teams looking to get up and running swiftly.
- **Users say** that Salesflare offers great flexibility with its task management features, allowing for customized tags that help in organizing accounts and opportunities. A reviewer noted, "I love how Salesflare helps me with the coordination and filtering of my tasks," showcasing its adaptability for different workflows.
- **According to verified reviews** , Close has a significantly higher G2 Score compared to Salesflare, indicating greater overall user satisfaction. Reviewers appreciate its **forecasting feature** and how it aids in pipeline management, making it a preferred choice for sales teams.
- **Reviewers mention** that while Salesflare is budget-friendly, with an affordable pricing structure, Close's lower entry-level price combined with its robust features makes it a more attractive option for small businesses looking for comprehensive CRM solutions.
- **Users highlight** that Close's support quality is rated highly, with a score of 9.3, which is essential for teams needing reliable assistance. In contrast, Salesflare's support, while still good, does not match the same level of satisfaction, as noted by users who value prompt and effective help.
- **G2 reviewers indicate** that Close's advanced features, such as its **sales engagement tools** , are particularly beneficial for sales development representatives (SDRs). One user stated, "Super easy to use, quick-acting CRM, great for SDR function!" which emphasizes its effectiveness in driving sales activities.



| | Close | Salesflare | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 2,045 | 299 | 
| **Largest Market Segment** | Small-Business (79.2% of reviews) | Small-Business (79.9% of reviews) | 
| **Entry Level Price** | $9.00 1 Seat Per Month | $29.00 1 Users Per Month | 

---
## Top Pros & Cons

### Close

Pros:
- Ease of Use (818 reviews)
- Helpful (440 reviews)

Cons:
- Missing Features (244 reviews)
- Call Issues (181 reviews)

### Salesflare

Pros:
- Ease of Use (17 reviews)
- Helpful (13 reviews)

Cons:
- Missing Features (9 reviews)
- Limited Features (6 reviews)

---
## Ratings Comparison
| Rating | Close | Salesflare | 
|---|---|---|
  | **Meets Requirements** | 9.1 (1759 reviews) | 9.1 (218 reviews) | 
  | **Ease of Use** | 9.2 (1804 reviews) | 9.3 (230 reviews) | 
  | **Ease of Setup** | 9.0 (1141 reviews) | 9.4 (118 reviews) | 
  | **Ease of Admin** | 9.0 (568 reviews) | 9.3 (94 reviews) | 
  | **Quality of Support** | 9.3 (1574 reviews) | 9.7 (216 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (563 reviews) | 9.8 (94 reviews) | 
  | **Product Direction (% positive)** | 9.5 (1773 reviews) | 9.6 (215 reviews) | 

---
## Pricing

### Close

#### Entry-Level Pricing

Plan: Solo

Price: $9.00 1 Seat Per Month

Description: Built for the individual who wants every lead, pipeline, and conversation in one place.

Key Features:
- 1 user included

[Browse all 4 editions](https://www.g2.com/products/close/pricing)

#### Free Trial

Yes

### Salesflare

#### Entry-Level Pricing

Plan: Growth

Price: $29.00 1 Users Per Month

Description: All CRM features you’d expect, plus:

Key Features:
- Automate your CRM data input
- Track emails, links and website visits
- Use a fully featured email sidebar & mobile app

[Browse all 3 editions](https://www.g2.com/products/salesflare/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Close** | 8.6/10 | 1531 |
| **Salesflare** | 8.5/10 | 170 |

#### Sales Force Automation

| Feature | Close | Salesflare | 
|---|---|---|
| **Contact & Account Management** | 9.0 (1368 reviews) ✓ Verified | 9.3 (151 reviews) ✓ Verified | 
| **Opportunity & Pipeline Mgmt.** | 9.0 (1367 reviews) ✓ Verified | 9.3 (155 reviews) ✓ Verified | 
| **Task / Activity Management** | 9.0 (1396 reviews) ✓ Verified | 8.7 (143 reviews) ✓ Verified | 
| **Territory & Quota Management** | 8.3 (1167 reviews) | 8.3 (83 reviews) ✓ Verified | 
| **Desktop Integration** | 9.1 (1312 reviews) ✓ Verified | 8.8 (123 reviews) ✓ Verified | 
| **Product & Price List Management** | 8.4 (1124 reviews) | 8.0 (75 reviews) | 
| **Quote & Order Management** | 8.3 (1132 reviews) | 8.1 (77 reviews) | 
| **Customer Contract Management** | 8.4 (1163 reviews) | 8.3 (88 reviews) | 

#### Marketing Automation

| Feature | Close | Salesflare | 
|---|---|---|
| **Email Marketing** | 8.7 (1264 reviews) | 8.3 (106 reviews) ✓ Verified | 
| **Campaign Management** | 8.5 (1219 reviews) | Feature Not Available | 
| **Lead Management** | 9.2 (1346 reviews) | 9.0 (135 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 8.2 (1134 reviews) | Feature Not Available | 

#### Customer Support

| Feature | Close | Salesflare | 
|---|---|---|
| **Case Management** | 8.7 (1217 reviews) ✓ Verified | 8.6 (74 reviews) ✓ Verified | 
| **Customer Support Portal** | 8.7 (1227 reviews) ✓ Verified | 8.5 (80 reviews) ✓ Verified | 
| **Knowledge Base** | 8.7 (1261 reviews) ✓ Verified | 8.6 (80 reviews) ✓ Verified | 
| **Call Center Features** | 8.7 (1255 reviews) ✓ Verified | 7.7 (63 reviews) ✓ Verified | 
| **Support Analytics** | 8.6 (1201 reviews) ✓ Verified | 8.4 (67 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Close | Salesflare | 
|---|---|---|
| **Reporting** | 8.7 (1264 reviews) ✓ Verified | 8.6 (108 reviews) ✓ Verified | 
| **Dashboards** | 8.8 (1284 reviews) ✓ Verified | 8.8 (135 reviews) ✓ Verified | 
| **Forecasting** | 8.2 (1143 reviews) | 8.5 (92 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Close | Salesflare | 
|---|---|---|
| **Social Collaboration Features** | 8.2 (1076 reviews) | 8.5 (89 reviews) ✓ Verified | 
| **Social Network Integration** | 7.9 (1099 reviews) | 8.2 (89 reviews) ✓ Verified | 
| **Mobile User Support** | 8.2 (1090 reviews) | 9.1 (108 reviews) ✓ Verified | 

#### Platform

| Feature | Close | Salesflare | 
|---|---|---|
| **Customization** | 8.7 (1198 reviews) ✓ Verified | 8.4 (74 reviews) ✓ Verified | 
| **Workflow Capability** | 8.8 (1218 reviews) ✓ Verified | 8.6 (77 reviews) | 
| **User, Role, and Access Management** | 8.9 (1198 reviews) | 8.9 (77 reviews) ✓ Verified | 
| **Internationalization** | 8.5 (1125 reviews) | 8.2 (55 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | 8.0 (1071 reviews) ✓ Verified | 8.0 (41 reviews) | 
| **Document & Content Mgmt.** | 8.4 (1098 reviews) | 8.4 (52 reviews) ✓ Verified | 
| **Performance and Reliability** | 9.1 (1219 reviews) ✓ Verified | 9.3 (74 reviews) ✓ Verified | 
| **Output Document Generation** | 8.5 (1117 reviews) | 8.0 (44 reviews) | 

#### Integration

| Feature | Close | Salesflare | 
|---|---|---|
| **Data Import & Export Tools** | 8.8 (1124 reviews) ✓ Verified | 8.8 (67 reviews) ✓ Verified | 
| **Integration APIs** | 8.7 (1126 reviews) ✓ Verified | 8.6 (64 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 8.5 (1061 reviews) ✓ Verified | 8.5 (49 reviews) ✓ Verified | 

#### Generative AI

| Feature | Close | Salesflare | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | 7.4 (19 reviews) | 

#### Agentic AI - CRM

| Feature | Close | Salesflare | 
|---|---|---|
| **Autonomous Task Execution** | 8.6 (83 reviews) | Not enough data | 
| **Multi-step Planning** | 8.5 (81 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (82 reviews) | Not enough data | 
| **Adaptive Learning** | 8.6 (82 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.7 (82 reviews) | Not enough data | 
| **Proactive Assistance** | 8.8 (81 reviews) | Not enough data | 
| **Decision Making** | 8.7 (81 reviews) | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Close** | 8.9/10 | 147 |
| **Salesflare** | 8.9/10 | 14 |

#### Lead Facilitation

| Feature | Close | Salesflare | 
|---|---|---|
| **Customer-facing Chatbot** | 7.9 (134 reviews) | 8.1 (9 reviews) | 
| **Lead Qualification** | 8.6 (134 reviews) | 8.8 (11 reviews) | 
| **Lead Follow-up** | 9.0 (141 reviews) | 9.2 (11 reviews) | 
| **Meeting Scheduling ** | 8.6 (135 reviews) | 8.8 (10 reviews) | 

#### Organization

| Feature | Close | Salesflare | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 9.2 (137 reviews) | 9.4 (12 reviews) | 
| **Data Entry** | 8.9 (134 reviews) | 9.3 (12 reviews) | 
| **Integrations / APIs** | 8.9 (134 reviews) | 9.7 (10 reviews) | 

#### Performance Analysis

| Feature | Close | Salesflare | 
|---|---|---|
| **Coaching ** | 8.2 (128 reviews) | 9.2 (11 reviews) | 
| **Peformance Tracking** | 8.9 (135 reviews) | 9.0 (12 reviews) | 

#### Sales Analysis

| Feature | Close | Salesflare | 
|---|---|---|
| **ROI Forecasting ** | 8.3 (135 reviews) | 8.7 (9 reviews) | 
| **Sales Forecasting ** | 8.6 (135 reviews) | 8.6 (11 reviews) | 

#### Generative AI

| Feature | Close | Salesflare | 
|---|---|---|
| **AI Text Generation** | 8.4 (83 reviews) | 8.9 (6 reviews) | 
| **AI Text Summarization** | 8.7 (83 reviews) | 8.6 (6 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Close | Salesflare | 
|---|---|---|
| **Autonomous Task Execution** | 9.8 (10 reviews) | Not enough data | 
| **Multi-step Planning** | 9.7 (10 reviews) | Not enough data | 
| **Cross-system Integration** | 9.5 (10 reviews) | Not enough data | 
| **Adaptive Learning** | 9.5 (10 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.8 (9 reviews) | Not enough data | 
| **Proactive Assistance** | 9.0 (10 reviews) | Not enough data | 
| **Decision Making** | 9.8 (9 reviews) | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Close** | 8.6/10 | 229 |
| **Salesflare** | 8.7/10 | 46 |

#### Integrated Workflows

| Feature | Close | Salesflare | 
|---|---|---|
| **Task Management** | 9.1 (221 reviews) | 8.8 (40 reviews) | 
| **Email Tracking/Automation** | 9.1 (224 reviews) | 9.3 (46 reviews) | 
| **Calls and Voice** | 9.0 (216 reviews) | 7.6 (29 reviews) | 
| **Other Outreach Options ** | 8.7 (213 reviews) | 8.8 (24 reviews) | 
| **CRM Integration** | 9.0 (218 reviews) | 9.2 (37 reviews) | 
| **Calendar** | 9.0 (222 reviews) | 9.2 (26 reviews) | 
| **Shared Records** | 8.9 (221 reviews) | 8.9 (19 reviews) | 

#### Repeatability and Reportability

| Feature | Close | Salesflare | 
|---|---|---|
| **Content Management** | 8.6 (216 reviews) | 8.5 (27 reviews) | 
| **Workflow Management** | 8.9 (216 reviews) | 9.0 (38 reviews) | 
| **Workflow Performance** | 8.9 (207 reviews) | 8.6 (33 reviews) | 
| **Sales Coaching and Insights** | 8.3 (205 reviews) | 8.2 (27 reviews) | 
| **Gamification** | 7.8 (202 reviews) | 8.6 (19 reviews) | 

#### AI and Automation

| Feature | Close | Salesflare | 
|---|---|---|
| **Lead Prioritization** | 8.2 (195 reviews) | 9.1 (25 reviews) | 
| **Lead Scoring** | 8.1 (198 reviews) | 8.7 (25 reviews) | 
| **Best Time of Day Scheduling** | 8.2 (191 reviews) | 9.0 (22 reviews) | 
| **Buyer Intelligence** | 7.9 (199 reviews) | 8.7 (20 reviews) | 
| **Machine Learning** | 7.8 (197 reviews) | 8.1 (18 reviews) | 

#### Generative AI

| Feature | Close | Salesflare | 
|---|---|---|
| **AI Text Generation** | 8.0 (198 reviews) | 8.0 (9 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Close | Salesflare | 
|---|---|---|
| **Autonomous Task Execution** | 8.6 (33 reviews) | Not enough data | 
| **Multi-step Planning** | 8.6 (33 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (33 reviews) | Not enough data | 
| **Adaptive Learning** | 8.4 (32 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.8 (32 reviews) | Not enough data | 
| **Proactive Assistance** | 8.8 (33 reviews) | Not enough data | 
| **Decision Making** | 8.9 (33 reviews) | Not enough data | 

### Auto Dialer

| Product | Score | Reviews |
|---|---|---|
| **Close** | 9.1/10 | 156 |
| **Salesflare** | N/A | N/A |

#### Dialing Options

| Feature | Close | Salesflare | 
|---|---|---|
| **Preview Dialing** | 9.1 (151 reviews) | Not enough data | 
| **Progressive Dialing** | 9.2 (152 reviews) | Not enough data | 
| **Predictive Dialing** | 9.4 (17 reviews) | Not enough data | 

#### Agent Tools

| Feature | Close | Salesflare | 
|---|---|---|
| **Whisper Coaching ** | 8.6 (147 reviews) | Not enough data | 
| **Callback Scheduling ** | 8.8 (143 reviews) | Not enough data | 
| **Call Recording ** | 9.4 (148 reviews) | Not enough data | 

#### Automation

| Feature | Close | Salesflare | 
|---|---|---|
| **Voice Activity Detection** | 8.9 (142 reviews) | Not enough data | 
| **Interactive Voice Response (IVR)** | 8.5 (143 reviews) | Not enough data | 
| **Call Scrubbing** | 8.6 (143 reviews) | Not enough data | 

#### Agentic AI - Auto Dialer

| Feature | Close | Salesflare | 
|---|---|---|
| **Autonomous Task Execution** | 8.9 (22 reviews) | Not enough data | 
| **Cross-system Integration** | 8.9 (22 reviews) | Not enough data | 

#### AI Capabilities - Auto Dialer

| Feature | Close | Salesflare | 
|---|---|---|
| **Call Prioritization and List Optimization** | 9.4 (17 reviews) | Not enough data | 
| **Compliance Monitoring** | 9.3 (17 reviews) | Not enough data | 
| **Speech Analytics and Sentiment Analysis** | 9.5 (17 reviews) | Not enough data | 

### SMS Marketing

| Product | Score | Reviews |
|---|---|---|
| **Close** | 8.9/10 | 313 |
| **Salesflare** | N/A | N/A |

#### Text Messaging

| Feature | Close | Salesflare | 
|---|---|---|
| **Bulk SMS** | 8.8 (266 reviews) ✓ Verified | Not enough data | 
| **Two-Way Text Messaging** | 9.3 (288 reviews) ✓ Verified | Not enough data | 
| **Text Scheduler** | 9.3 (283 reviews) ✓ Verified | Not enough data | 
| **Automatic Replies** | 8.7 (268 reviews) ✓ Verified | Not enough data | 
| **Automatic URL Shortening** | 8.4 (253 reviews) | Not enough data | 
| **MMS Marketing** | 8.7 (258 reviews) | Not enough data | 
| **Personalization** | 8.9 (257 reviews) | Not enough data | 
| **Transactional SMS** | Feature Not Available | Not enough data | 

#### SMS Platform

| Feature | Close | Salesflare | 
|---|---|---|
| **Reporting** | 9.0 (281 reviews) ✓ Verified | Not enough data | 
| **Automation** | 9.1 (277 reviews) ✓ Verified | Not enough data | 
| **White Label** | Feature Not Available | Not enough data | 
| **Text-to-Landline** | Feature Not Available | Not enough data | 
| **Short Codes** | Feature Not Available | Not enough data | 
| **API Integration** | 9.1 (264 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - SMS Marketing

| Feature | Close | Salesflare | 
|---|---|---|
| **Autonomous Task Execution** | 8.6 (16 reviews) | Not enough data | 
| **Multi-step Planning** | 8.5 (16 reviews) | Not enough data | 
| **Cross-system Integration** | 9.1 (16 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.8 (16 reviews) | Not enough data | 
| **Proactive Assistance** | 9.0 (16 reviews) | Not enough data | 
| **Decision Making** | 8.6 (16 reviews) | Not enough data | 

### Customer Communications Management

| Product | Score | Reviews |
|---|---|---|
| **Close** | 8.6/10 | 117 |
| **Salesflare** | N/A | N/A |

#### Channels

| Feature | Close | Salesflare | 
|---|---|---|
| **Multi-Channel Coverage** | 8.6 (107 reviews) | Not enough data | 
| **Open Listening** | 8.6 (108 reviews) | Not enough data | 
| **Physical Media** | 8.0 (108 reviews) | Not enough data | 

#### Design

| Feature | Close | Salesflare | 
|---|---|---|
| **Communications Strategy Development** | 8.5 (110 reviews) | Not enough data | 
| **Create Content** | 7.9 (107 reviews) | Not enough data | 
| **Personalization** | 8.9 (108 reviews) | Not enough data | 
| **Inbound Identification** | 8.9 (107 reviews) | Not enough data | 
| **Regulatory Compliance** | 9.0 (104 reviews) | Not enough data | 

#### Generative AI

| Feature | Close | Salesflare | 
|---|---|---|
| **AI Text Generation** | 8.3 (104 reviews) | Not enough data | 
| **AI Text Summarization** | 8.8 (103 reviews) | Not enough data | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **Close** | 9.3/10 | 42 |
| **Salesflare** | N/A | N/A |

#### Platform

| Feature | Close | Salesflare | 
|---|---|---|
| **Omnichannel** | 8.6 (38 reviews) | Not enough data | 
| **Mobile Access** | 9.1 (39 reviews) | Not enough data | 
| **Queue Management** | 9.2 (39 reviews) | Not enough data | 
| **Call Routing** | 9.3 (39 reviews) | Not enough data | 
| **Call Back** | 9.2 (38 reviews) | Not enough data | 
| **IVR** | 8.6 (38 reviews) | Not enough data | 
| **Automatic Call Distribution** | 9.0 (38 reviews) | Not enough data | 

#### Generative AI

| Feature | Close | Salesflare | 
|---|---|---|
| **AI Text-to-Speech** | 9.1 (38 reviews) | Not enough data | 

#### Workforce Management

| Feature | Close | Salesflare | 
|---|---|---|
| **Call Monitoring** | 9.3 (39 reviews) | Not enough data | 
| **Performance Evaluation** | 9.1 (38 reviews) | Not enough data | 

#### Call Center Infrastructure (CCI)

| Feature | Close | Salesflare | 
|---|---|---|
| **Autonomous Task Execution** | 9.8 (10 reviews) | Not enough data | 
| **Cross-system Integration** | 9.7 (10 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.8 (11 reviews) | Not enough data | 
| **Proactive Assistance** | 9.8 (10 reviews) | Not enough data | 

#### Administrative

| Feature | Close | Salesflare | 
|---|---|---|
| **Call Recording** | 9.7 (41 reviews) | Not enough data | 
| **Reporting & Dashboards** | 9.2 (40 reviews) | Not enough data | 

### AI SDRs

| Product | Score | Reviews |
|---|---|---|
| **Close** | N/A | N/A |
| **Salesflare** | N/A | N/A |

#### Automation

| Feature | Close | Salesflare | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | 

#### Autonomy

| Feature | Close | Salesflare | 
|---|---|---|
| **Problem Solving** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Independent Decision Making** | Not enough data | Not enough data | 

#### Outbound Sales

| Feature | Close | Salesflare | 
|---|---|---|
| **Follow-Up Scheduling** | Not enough data | Not enough data | 
| **Prospect Prioritization** | Not enough data | Not enough data | 
| **Multichannel Campaign Execution** | Not enough data | Not enough data | 
| **Personalized Outreach** | Not enough data | Not enough data | 
| **Outreach Performance Analytics** | Not enough data | Not enough data | 

#### Inbound Sales

| Feature | Close | Salesflare | 
|---|---|---|
| **Data Enrichment** | Not enough data | Not enough data | 
| **Inquiry Routing** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Real-Time Engagement** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Close** | N/A | N/A |
| **Salesflare** | 8.9/10 | 22 |

#### Agentic AI - Sales Performance Management

| Feature | Close | Salesflare | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Incentives

| Feature | Close | Salesflare | 
|---|---|---|
| **Badges** | Not enough data | 8.5 (14 reviews) | 
| **Triggers** | Not enough data | 8.7 (17 reviews) | 
| **Commission Calculator** | Not enough data | 8.4 (15 reviews) | 
| **Leaderboards** | Not enough data | 8.8 (14 reviews) | 

#### Personalization

| Feature | Close | Salesflare | 
|---|---|---|
| **Profiles** | Not enough data | 9.4 (18 reviews) | 
| **Custom Reports** | Not enough data | 9.1 (18 reviews) | 
| **Dashboards** | Not enough data | 9.0 (21 reviews) | 
| **Goal Setting** | Not enough data | 9.5 (18 reviews) | 

#### Administrative

| Feature | Close | Salesflare | 
|---|---|---|
| **Integration** | Not enough data | 9.0 (18 reviews) | 
| **Employee Structure** | Not enough data | 9.1 (18 reviews) | 
| **Behavior Monitoring** | Not enough data | 8.5 (17 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Close** | N/A | N/A |
| **Salesflare** | 8.5/10 | 30 |

#### Agentic AI - Email Tracking

| Feature | Close | Salesflare | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Analytics

| Feature | Close | Salesflare | 
|---|---|---|
| **Open Rates** | Not enough data | 8.9 (22 reviews) | 
| **Link Activity** | Not enough data | 8.4 (21 reviews) | 
| **Attachment Activity** | Not enough data | 8.9 (22 reviews) | 

#### Customizations

| Feature | Close | Salesflare | 
|---|---|---|
| **Email Platform Integration** | Not enough data | 9.3 (27 reviews) | 
| **Email Scheduling** | Not enough data | 8.6 (22 reviews) | 
| **Notifications** | Not enough data | 9.0 (26 reviews) | 
| **Email Categorization** | Not enough data | 7.9 (20 reviews) | 
| **Templates** | Not enough data | 8.8 (21 reviews) | 

#### Generative AI

| Feature | Close | Salesflare | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.3 (10 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Close** | 8.7/10 | 176 |
| **Salesflare** | 8.9/10 | 24 |

#### Agentic AI - Sales Analytics

| Feature | Close | Salesflare | 
|---|---|---|
| **Autonomous Task Execution** | 9.1 (18 reviews) | Not enough data | 
| **Cross-system Integration** | 9.0 (18 reviews) | Not enough data | 
| **Adaptive Learning** | 8.8 (17 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.1 (18 reviews) | Not enough data | 
| **Proactive Assistance** | 8.5 (18 reviews) | Not enough data | 

#### Data Sourcing

| Feature | Close | Salesflare | 
|---|---|---|
| **Data Sourcing** | 8.5 (164 reviews) | 9.0 (17 reviews) | 
| **Exporting & Sharing Data** | 8.7 (164 reviews) | 8.6 (17 reviews) | 
| **Multi-Device Data Visualization** | 8.5 (164 reviews) | 9.4 (18 reviews) | 
| **Interactive Dashboards** | 8.8 (168 reviews) | 9.1 (20 reviews) | 
| **Data Segmentation** | 8.6 (162 reviews) | 8.9 (19 reviews) | 

#### Predictive Analytics

| Feature | Close | Salesflare | 
|---|---|---|
| **Lead Scoring** | 8.6 (161 reviews) | 8.5 (14 reviews) | 
| **Opportunity Scoring** | 8.7 (161 reviews) | 8.4 (19 reviews) | 
| **Risk Analysis** | 8.3 (157 reviews) | 8.9 (16 reviews) | 
| **Live Forecasting** | 8.4 (159 reviews) | 9.0 (17 reviews) | 

#### Sales Management

| Feature | Close | Salesflare | 
|---|---|---|
| **Live Pipeline Management** | 9.1 (162 reviews) | 9.2 (22 reviews) | 
| **Sales Gamification** | 8.3 (158 reviews) | 8.1 (17 reviews) | 
| **Account-Based Analytics** | 8.8 (158 reviews) | 8.9 (19 reviews) | 
| **Activity Tracking** | 9.2 (162 reviews) | 9.4 (21 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Close** | 8.9/10 | 714 |
| **Salesflare** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Close | Salesflare | 
|---|---|---|
| **Autonomous Task Execution** | 8.6 (25 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.5 (25 reviews) | Not enough data | 

#### Calling

| Feature | Close | Salesflare | 
|---|---|---|
| **Record Calls** | 9.2 (666 reviews) | Not enough data | 
| **Generate Location** | Feature Not Available | Not enough data | 
| **Call Types** | 9.0 (646 reviews) | Not enough data | 
| **Click-to-Call** | 9.3 (661 reviews) | Not enough data | 
| **Auto Dialer** | 8.8 (32 reviews) | Not enough data | 

#### Contacts

| Feature | Close | Salesflare | 
|---|---|---|
| **Personalization** | 8.8 (657 reviews) | Not enough data | 
| **Information Locater** | 8.7 (619 reviews) | Not enough data | 
| **Record Prospect Data** | 9.0 (654 reviews) | Not enough data | 

#### Insights

| Feature | Close | Salesflare | 
|---|---|---|
| **Notes** | 9.3 (677 reviews) | Not enough data | 
| **Daily Summary** | 9.0 (631 reviews) | Not enough data | 
| **Automated Voicemails** | 8.7 (593 reviews) | Not enough data | 
| **Automated Emails** | 9.0 (654 reviews) | Not enough data | 
| **Sorts Prospects** | 8.8 (632 reviews) | Not enough data | 
| **Automated Note Taking** | 9.0 (30 reviews) | Not enough data | 

### Conversational Interface Agents

| Product | Score | Reviews |
|---|---|---|
| **Close** | N/A | N/A |
| **Salesflare** | N/A | N/A |

#### Natural Language Interaction - Conversational Interface Agents 

| Feature | Close | Salesflare | 
|---|---|---|
| **Natural Language Query Understanding** | Not enough data | Not enough data | 
| **Multi-Turn Conversation Management** | Not enough data | Not enough data | 
| **Voice & Text Interface Support** | Not enough data | Not enough data | 

#### Intent & Action Handling - Conversational Interface Agents 

| Feature | Close | Salesflare | 
|---|---|---|
| **Data Retrieval from Connected Systems** | Not enough data | Not enough data | 
| **Intent Recognition & Mapping** | Not enough data | Not enough data | 
| **Action & Workflow Triggering** | Not enough data | Not enough data | 

#### Context & Personalization - Conversational Interface Agents 

| Feature | Close | Salesflare | 
|---|---|---|
| **Conversation Context Persistence** | Not enough data | Not enough data | 
| **User Identity & Permission Awareness** | Not enough data | Not enough data | 

#### Enterprise Integration & Deployment - Conversational Interface Agents 

| Feature | Close | Salesflare | 
|---|---|---|
| **Enterprise Application Integrations** | Not enough data | Not enough data | 
| **Security & Access Controls** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Close** | N/A | N/A |
| **Salesflare** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Close | Salesflare | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (4):** [CRM Software](https://www.g2.com/categories/crm), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement)

**Unique to Close (7):** [Auto Dialer Software](https://www.g2.com/categories/auto-dialer), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management), [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [AI SDRs Software](https://www.g2.com/categories/ai-sdrs), [Conversational Interface Agents Software](https://www.g2.com/categories/conversational-interface-agents)

**Unique to Salesflare (2):** [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Email Tracking Software](https://www.g2.com/categories/email-tracking)


---
## Reviewer Demographics

### By Company Size

| Segment | Close | Salesflare | 
|---|---|---|
| **Small-Business** | 79.2% | 79.9% | 
| **Mid-Market** | 20.2% | 13.7% | 
| **Enterprise** | 0.6% | 6.5% | 

### By Industry

#### Close

- **Marketing and Advertising:** 14.9%
- **Computer Software:** 8.7%
- **Real Estate:** 8.0%
- **Financial Services:** 6.7%
- **Information Technology and Services:** 5.6%
- **Consulting:** 5.4%
- **Professional Training & Coaching:** 4.2%
- **Insurance:** 2.9%
- **Health, Wellness and Fitness:** 2.8%
- **Consumer Services:** 2.5%
- **Other:** 38.3%

#### Salesflare

- **Marketing and Advertising:** 16.2%
- **Information Technology and Services:** 8.9%
- **Computer Software:** 8.2%
- **Management Consulting:** 6.2%
- **Internet:** 4.1%
- **Consulting:** 3.8%
- **Financial Services:** 3.8%
- **Staffing and Recruiting:** 2.4%
- **Higher Education:** 2.1%
- **Health, Wellness and Fitness:** 2.1%
- **Other:** 42.3%

---
## Alternatives

### Alternatives to Close

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25834 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13849 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1234 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14703 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2931 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3571 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9673 reviews)
- [HighLevel](https://www.g2.com/products/highlevel/reviews) — 4.6/5 stars (642 reviews)
- [Reply](https://www.g2.com/products/reply/reviews) — 4.6/5 stars (1544 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3075 reviews)

### Alternatives to Salesflare

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25834 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13849 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1234 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2931 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3075 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1156 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1114 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1434 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (479 reviews)
- [Salesmate](https://www.g2.com/products/salesmate/reviews) — 4.7/5 stars (118 reviews)

---
## Top Discussions

### Close

- Title: [What is Close used for?](https://www.g2.com/discussions/close-what-is-close-used-for) — 2 comments
  > **Top comment:** "CRM"
- Title: [How long does it take to generate a new integration?](https://www.g2.com/discussions/how-long-does-it-take-to-generate-a-new-integration) — 2 comments, 1 upvote
  > **Top comment:** "Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website..."
- Title: [how do I integrate WhatsApp?](https://www.g2.com/discussions/how-do-i-integrate-whatsapp) — 2 comments, 1 upvote
  > **Top comment:** "You can use Zapier or use API's to link them manually."
- Title: [What is Close used for?](https://www.g2.com/discussions/what-is-close-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "Close is a conversation-first CRM (customer relationship management) solution built for founders and small, scaling sales teams to manage every conversation..."
- Title: [How fast does close read the feedback provided?](https://www.g2.com/discussions/50910-how-fast-does-close-read-the-feedback-provided) — 1 comment, 1 upvote
  > **Top comment:** "Hi Kamaldeep, thank you for providing feedback for the Close team! We're always working to improve our CRM and take customer feedback seriously. We see all..."

### Salesflare

- Title: [Can Salesflare replace my email sequencing tool as well?](https://www.g2.com/discussions/can-salesflare-replace-my-email-sequencing-tool-as-well) — 2 comments, 2 upvotes
  > **Top comment:** "Yes, Salesflare can definitely replace it!

First of all, you could keep using your email sequencing tool without a problem, as Salesflare automatically..."
- Title: [Where can I find a guide to get the most out of the tool?](https://www.g2.com/discussions/where-can-i-find-a-guide-to-get-the-most-out-of-the-tool) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hey Emiliano!

When you click on the question mark icon in the software, you'll see links to multiple materials, like this video playlist with 10+ tutorial..."
- Title: [Do you guys provide referral incentive for recommendation and conversion resulting from a lead](https://www.g2.com/discussions/26815-do-you-guys-provide-referral-incentive-for-recommendation-and-conversion-resulting-from-a-lead) — 1 comment
  > **Top comment:** "We have an affiliate partner program. You can find it here: https://salesflare.partnerstack.com/"
- Title: [What are your thoughts on Salesflare as your internal team grows to over 50 users? Is there a scale where the model starts to run into issues?](https://www.g2.com/discussions/what-are-your-thoughts-on-salesflare-as-your-internal-team-grows-to-over-50-users-is-there-a-scale-where-the-model-starts-to-run-into-issues) — 1 comment, 1 upvote
  > **Top comment:** "Hey Greg! I'm supposing we'll keep growing as you grow. Right now (June 2020) we're working on quite some functionality for bigger teams, as we have more and..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/close-vs-salesflare)