# Close vs Revenue Grid Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Close excels in user experience, with many users highlighting its **intuitive interface** and ease of use. One user mentioned, &quot;Close is very easy to learn and use as a CRM,&quot; which contributes to its high satisfaction ratings.
- **Users say** that Revenue Grid offers valuable integration features, particularly with Salesforce, which enhances email logging and interaction tracking. A reviewer noted, &quot;The integration with Salesforce for logging emails and interactions is extremely helpful,&quot; showcasing its strength in connectivity.
- **According to verified reviews** , Close has a significantly smoother implementation process, with users praising its **quick setup**. One user remarked on the &quot;very easy&quot; initial setup, making it a preferred choice for teams looking to get started quickly.
- **Reviewers mention** that while Revenue Grid provides useful automation features that reduce manual data entry, some users feel it lacks the same level of **user-friendliness** as Close. A user highlighted that Revenue Grid &quot;significantly reduced our manual data entry,&quot; but the overall experience may not be as seamless.
- **G2 reviewers highlight** that Close&#39;s strong support quality is a major advantage, with a score of 9.3 in support quality. Users appreciate the responsive assistance, which enhances their overall experience, while Revenue Grid&#39;s support, though helpful, received slightly lower praise.
- **Users report** that Close is particularly favored by small businesses, with 79.2% of reviews coming from this segment, indicating its tailored approach for smaller teams. In contrast, Revenue Grid is more popular among mid-market users, which may affect its adaptability for smaller operations.



| | Close | Revenue Grid | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 2,041 | 576 | 
| **Largest Market Segment** | Small-Business (79.2% of reviews) | Mid-Market (47.5% of reviews) | 
| **Entry Level Price** | $9.00 1 Seat Per Month | $30.00 1 Seat Per Month | 

---
## Top Pros & Cons

### Close

Pros:
- Ease of Use (753 reviews)
- Helpful (441 reviews)

Cons:
- Missing Features (244 reviews)
- Call Issues (181 reviews)

### Revenue Grid

Pros:
- Ease of Use (41 reviews)
- Salesforce Integration (37 reviews)

Cons:
- Missing Features (8 reviews)
- Technical Issues (7 reviews)

---
## Ratings Comparison
| Rating | Close | Revenue Grid | 
|---|---|---|
  | **Meets Requirements** | 9.1 (1756 reviews) | 9.0 (488 reviews) | 
  | **Ease of Use** | 9.2 (1801 reviews) | 9.0 (494 reviews) | 
  | **Ease of Setup** | 9.0 (1138 reviews) | 8.7 (215 reviews) | 
  | **Ease of Admin** | 9.0 (568 reviews) | 8.5 (153 reviews) | 
  | **Quality of Support** | 9.3 (1571 reviews) | 9.1 (412 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (563 reviews) | 9.3 (152 reviews) | 
  | **Product Direction (% positive)** | 9.5 (1770 reviews) | 8.9 (483 reviews) | 

---
## Pricing

### Close

#### Entry-Level Pricing

Plan: Solo

Price: $9.00 1 Seat Per Month

Description: Built for the individual who wants every lead, pipeline, and conversation in one place.

Key Features:
- 1 user included

[Browse all 4 editions](https://www.g2.com/products/close/pricing)

#### Free Trial

Yes

### Revenue Grid

#### Entry-Level Pricing

Plan:   Activity Capture 360

Price: $30.00 1 Seat Per Month

Description: Capture every touchpoint automatically

Key Features:
- Inbox and Calendar Salesforce Sidebar 
- Email and Email threads auto-capture 
- Contacts synchronization and capture 

[Browse all 3 editions](https://www.g2.com/products/revenue-grid/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Close** | 8.6/10 | 1527 |
| **Revenue Grid** | N/A | N/A |

#### Sales Force Automation

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Contact &amp; Account Management** | 9.0 (1365 reviews) ✓ Verified | Not enough data | 
| **Partner Relationship Mgmt. (PRM)** | Feature Not Available | Not enough data | 
| **Opportunity &amp; Pipeline Mgmt.** | 9.0 (1364 reviews) ✓ Verified | Not enough data | 
| **Task / Activity Management** | 9.0 (1394 reviews) ✓ Verified | Not enough data | 
| **Territory &amp; Quota Management** | 8.3 (1166 reviews) | Not enough data | 
| **Desktop Integration** | 9.1 (1311 reviews) ✓ Verified | Not enough data | 
| **Product &amp; Price List Management** | 8.4 (1124 reviews) | Not enough data | 
| **Quote &amp; Order Management** | 8.3 (1131 reviews) | Not enough data | 
| **Customer Contract Management** | 8.4 (1162 reviews) | Not enough data | 

#### Marketing Automation

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Email Marketing** | 8.7 (1264 reviews) | Not enough data | 
| **Campaign Management** | 8.5 (1219 reviews) | Not enough data | 
| **Lead Management** | 9.2 (1343 reviews) | Not enough data | 
| **Marketing ROI Analytics** | 8.2 (1133 reviews) | Not enough data | 

#### Customer Support

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Case Management** | 8.7 (1216 reviews) ✓ Verified | Not enough data | 
| **Customer Support Portal** | 8.7 (1226 reviews) ✓ Verified | Not enough data | 
| **Knowledge Base** | 8.7 (1260 reviews) ✓ Verified | Not enough data | 
| **Call Center Features** | 8.7 (1254 reviews) ✓ Verified | Not enough data | 
| **Support Analytics** | 8.6 (1200 reviews) ✓ Verified | Not enough data | 

#### Reporting &amp; Analytics

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Reporting** | 8.7 (1263 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.8 (1283 reviews) ✓ Verified | Not enough data | 
| **Forecasting** | 8.2 (1142 reviews) | Not enough data | 

#### Mobile &amp; Social

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Social Collaboration Features** | 8.2 (1075 reviews) | Not enough data | 
| **Social Network Integration** | 7.9 (1098 reviews) | Not enough data | 
| **Mobile User Support** | 8.2 (1089 reviews) | Not enough data | 

#### Platform

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Customization** | 8.7 (1197 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 8.8 (1216 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.9 (1197 reviews) | Not enough data | 
| **Internationalization** | 8.5 (1124 reviews) | Not enough data | 
| **Sandbox / Test Environments** | 8.0 (1070 reviews) ✓ Verified | Not enough data | 
| **Document &amp; Content Mgmt.** | 8.4 (1097 reviews) | Not enough data | 
| **Performance and Reliability** | 9.1 (1216 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 8.5 (1116 reviews) | Not enough data | 

#### Integration

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Data Import &amp; Export Tools** | 8.8 (1123 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 8.7 (1125 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 8.5 (1060 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Close | Revenue Grid | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 

#### Agentic AI - CRM

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (82 reviews) | Not enough data | 
| **Multi-step Planning** | 8.5 (80 reviews) | Not enough data | 
| **Cross-system Integration** | 8.5 (81 reviews) | Not enough data | 
| **Adaptive Learning** | 8.5 (81 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.7 (81 reviews) | Not enough data | 
| **Proactive Assistance** | 8.8 (80 reviews) | Not enough data | 
| **Decision Making** | 8.7 (80 reviews) | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Close** | 8.9/10 | 147 |
| **Revenue Grid** | 8.7/10 | 93 |

#### Lead Facilitation

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Customer-facing Chatbot** | 7.9 (133 reviews) | Feature Not Available | 
| **Lead Qualification** | 8.6 (133 reviews) | 8.7 (62 reviews) | 
| **Lead Follow-up** | 9.0 (140 reviews) | 8.8 (70 reviews) | 
| **Meeting Scheduling ** | 8.6 (134 reviews) | 9.1 (67 reviews) | 

#### Organization

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 9.2 (136 reviews) | 9.1 (67 reviews) | 
| **Data Entry** | 8.9 (133 reviews) | 9.3 (68 reviews) | 
| **Integrations / APIs** | 8.9 (133 reviews) | 9.0 (62 reviews) | 

#### Performance Analysis

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Coaching ** | 8.2 (127 reviews) | 8.3 (66 reviews) | 
| **Peformance Tracking** | 8.9 (134 reviews) | 8.9 (71 reviews) | 

#### Sales Analysis

| Feature | Close | Revenue Grid | 
|---|---|---|
| **ROI Forecasting ** | 8.3 (134 reviews) | 8.4 (64 reviews) | 
| **Sales Forecasting ** | 8.6 (134 reviews) | 8.7 (69 reviews) | 

#### Generative AI

| Feature | Close | Revenue Grid | 
|---|---|---|
| **AI Text Generation** | 8.4 (82 reviews) | 8.2 (23 reviews) | 
| **AI Text Summarization** | 8.7 (82 reviews) | 8.2 (23 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Autonomous Task Execution** | 9.8 (9 reviews) | Not enough data | 
| **Multi-step Planning** | 9.6 (9 reviews) | Not enough data | 
| **Cross-system Integration** | 9.4 (9 reviews) | Not enough data | 
| **Adaptive Learning** | 9.4 (9 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.8 (8 reviews) | Not enough data | 
| **Proactive Assistance** | 8.9 (9 reviews) | Not enough data | 
| **Decision Making** | 9.8 (8 reviews) | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Close** | 8.6/10 | 229 |
| **Revenue Grid** | 8.7/10 | 198 |

#### Integrated Workflows

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Task Management** | 9.1 (220 reviews) | 8.9 (153 reviews) ✓ Verified | 
| **Email Tracking/Automation** | 9.1 (223 reviews) | 9.4 (175 reviews) ✓ Verified | 
| **Calls and Voice** | 9.0 (215 reviews) | 8.3 (106 reviews) ✓ Verified | 
| **Other Outreach Options ** | 8.7 (212 reviews) | 8.5 (111 reviews) ✓ Verified | 
| **CRM Integration** | 9.0 (217 reviews) | 9.4 (175 reviews) ✓ Verified | 
| **Calendar** | 9.0 (221 reviews) | 9.2 (104 reviews) | 
| **Shared Records** | 8.9 (220 reviews) | 9.2 (93 reviews) | 

#### Repeatability and Reportability

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Content Management** | 8.6 (215 reviews) | 8.9 (133 reviews) | 
| **Workflow Management** | 8.9 (215 reviews) | 9.0 (133 reviews) ✓ Verified | 
| **Workflow Performance** | 8.9 (206 reviews) | 9.0 (125 reviews) ✓ Verified | 
| **Sales Coaching and Insights** | 8.3 (204 reviews) | 8.9 (77 reviews) | 
| **Gamification** | 7.8 (201 reviews) | Feature Not Available | 

#### AI and Automation

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Lead Prioritization** | 8.2 (194 reviews) | Feature Not Available | 
| **Lead Scoring** | 8.1 (197 reviews) | Feature Not Available | 
| **Best Time of Day Scheduling** | 8.2 (190 reviews) | Feature Not Available | 
| **Buyer Intelligence** | 7.9 (198 reviews) | 8.6 (73 reviews) | 
| **Machine Learning** | 7.8 (196 reviews) | 8.5 (76 reviews) | 

#### Generative AI

| Feature | Close | Revenue Grid | 
|---|---|---|
| **AI Text Generation** | 8.0 (197 reviews) | 7.6 (43 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (32 reviews) | 8.6 (14 reviews) | 
| **Multi-step Planning** | 8.5 (32 reviews) | 8.5 (14 reviews) | 
| **Cross-system Integration** | 8.6 (32 reviews) | 8.5 (14 reviews) | 
| **Adaptive Learning** | 8.3 (31 reviews) | 8.3 (13 reviews) | 
| **Natural Language Interaction** | 8.8 (31 reviews) | 8.1 (13 reviews) | 
| **Proactive Assistance** | 8.8 (32 reviews) | 8.3 (13 reviews) | 
| **Decision Making** | 8.9 (32 reviews) | 8.2 (13 reviews) | 

### Auto Dialer

| Product | Score | Reviews |
|---|---|---|
| **Close** | 9.0/10 | 156 |
| **Revenue Grid** | N/A | N/A |

#### Dialing Options

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Preview Dialing** | 9.1 (150 reviews) | Not enough data | 
| **Progressive Dialing** | 9.2 (151 reviews) | Not enough data | 
| **Predictive Dialing** | 9.4 (17 reviews) | Not enough data | 

#### Agent Tools

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Whisper Coaching ** | 8.6 (146 reviews) | Not enough data | 
| **Callback Scheduling ** | 8.8 (142 reviews) | Not enough data | 
| **Call Recording ** | 9.4 (147 reviews) | Not enough data | 

#### Automation

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Voice Activity Detection** | 8.9 (141 reviews) | Not enough data | 
| **Interactive Voice Response (IVR)** | 8.5 (142 reviews) | Not enough data | 
| **Call Scrubbing** | 8.6 (142 reviews) | Not enough data | 

#### Agentic AI - Auto Dialer

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Autonomous Task Execution** | 8.8 (21 reviews) | Not enough data | 
| **Cross-system Integration** | 8.8 (21 reviews) | Not enough data | 

#### AI Capabilities - Auto Dialer

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Call Prioritization and List Optimization** | 9.4 (17 reviews) | Not enough data | 
| **Compliance Monitoring** | 9.3 (17 reviews) | Not enough data | 
| **Speech Analytics and Sentiment Analysis** | 9.5 (17 reviews) | Not enough data | 

### SMS Marketing

| Product | Score | Reviews |
|---|---|---|
| **Close** | 8.8/10 | 313 |
| **Revenue Grid** | N/A | N/A |

#### Text Messaging

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Bulk SMS** | 8.8 (265 reviews) ✓ Verified | Not enough data | 
| **Two-Way Text Messaging** | 9.3 (287 reviews) ✓ Verified | Not enough data | 
| **Text Scheduler** | 9.3 (282 reviews) ✓ Verified | Not enough data | 
| **Automatic Replies** | 8.7 (267 reviews) ✓ Verified | Not enough data | 
| **Automatic URL Shortening** | 8.4 (252 reviews) | Not enough data | 
| **MMS Marketing** | 8.7 (257 reviews) | Not enough data | 
| **Personalization** | 8.9 (256 reviews) | Not enough data | 
| **Transactional SMS** | Feature Not Available | Not enough data | 

#### SMS Platform

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Reporting** | 9.0 (280 reviews) ✓ Verified | Not enough data | 
| **Automation** | 9.1 (276 reviews) ✓ Verified | Not enough data | 
| **White Label** | Feature Not Available | Not enough data | 
| **Text-to-Landline** | Feature Not Available | Not enough data | 
| **Short Codes** | Feature Not Available | Not enough data | 
| **API Integration** | 9.0 (263 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - SMS Marketing

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Autonomous Task Execution** | 8.6 (15 reviews) | Not enough data | 
| **Multi-step Planning** | 8.4 (15 reviews) | Not enough data | 
| **Cross-system Integration** | 9.0 (15 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.7 (15 reviews) | Not enough data | 
| **Proactive Assistance** | 8.9 (15 reviews) | Not enough data | 
| **Decision Making** | 8.6 (15 reviews) | Not enough data | 

### Customer Communications Management

| Product | Score | Reviews |
|---|---|---|
| **Close** | 8.6/10 | 117 |
| **Revenue Grid** | N/A | N/A |

#### Channels

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Multi-Channel Coverage** | 8.6 (106 reviews) | Not enough data | 
| **Open Listening** | 8.6 (107 reviews) | Not enough data | 
| **Physical Media** | 8.0 (107 reviews) | Not enough data | 

#### Design

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Communications Strategy Development** | 8.5 (109 reviews) | Not enough data | 
| **Create Content** | 7.9 (106 reviews) | Not enough data | 
| **Personalization** | 8.9 (107 reviews) | Not enough data | 
| **Inbound Identification** | 8.9 (106 reviews) | Not enough data | 
| **Regulatory Compliance** | 9.0 (103 reviews) | Not enough data | 

#### Generative AI

| Feature | Close | Revenue Grid | 
|---|---|---|
| **AI Text Generation** | 8.3 (103 reviews) | Not enough data | 
| **AI Text Summarization** | 8.8 (102 reviews) | Not enough data | 

### Revenue Operations &amp; Intelligence (RO&amp;I)

| Product | Score | Reviews |
|---|---|---|
| **Close** | N/A | N/A |
| **Revenue Grid** | 8.6/10 | 116 |

#### Revenue Sourcing and Forecasting

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Revenue History** | Not enough data | 8.6 (92 reviews) | 
| **Pipeline Management** | Not enough data | 8.6 (93 reviews) | 
| **Dashboard Analytics** | Not enough data | 8.7 (93 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 8.6 (93 reviews) | 
| **Data Segmentation** | Not enough data | 8.6 (91 reviews) | 
| **Predictive Forecasting** | Not enough data | 8.4 (77 reviews) | 
| **Revenue Operations Cadence** | Not enough data | 8.4 (74 reviews) | 

#### CRM Data Enrichment

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Calendar Sync** | Not enough data | 8.9 (95 reviews) | 
| **Email Activity Capture** | Not enough data | 9.5 (104 reviews) | 
| **Conversation Intelligence** | Not enough data | 8.8 (88 reviews) | 
| **Marketing Leads** | Not enough data | 8.5 (85 reviews) | 
| **Contact Capture** | Not enough data | 9.1 (75 reviews) | 

#### Account Management

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Nonengaged Accounts** | Not enough data | 8.4 (80 reviews) | 
| **Account optimization** | Not enough data | 8.7 (82 reviews) | 
| **Historical Patterns** | Not enough data | 8.5 (79 reviews) | 
| **Rep Performance** | Not enough data | 8.6 (79 reviews) | 
| **Account Engagement** | Not enough data | 8.7 (73 reviews) | 
| **Historical Win/Loss Patterns** | Not enough data | 8.4 (68 reviews) | 

#### Agentic AI - Revenue Operations &amp; Intelligence (RO&amp;I)

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (32 reviews) | 
| **Cross-system Integration** | Not enough data | 8.2 (34 reviews) | 
| **Adaptive Learning** | Not enough data | 8.3 (30 reviews) | 
| **Proactive Assistance** | Not enough data | 8.2 (31 reviews) | 
| **Decision Making** | Not enough data | 8.6 (30 reviews) | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **Close** | 9.3/10 | 42 |
| **Revenue Grid** | N/A | N/A |

#### Platform

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Omnichannel** | 8.6 (37 reviews) | Not enough data | 
| **Mobile Access** | 9.1 (38 reviews) | Not enough data | 
| **Queue Management** | 9.2 (38 reviews) | Not enough data | 
| **Call Routing** | 9.3 (38 reviews) | Not enough data | 
| **Call Back** | 9.1 (37 reviews) | Not enough data | 
| **IVR** | 8.6 (37 reviews) | Not enough data | 
| **Automatic Call Distribution** | 9.0 (37 reviews) | Not enough data | 

#### Generative AI

| Feature | Close | Revenue Grid | 
|---|---|---|
| **AI Text-to-Speech** | 9.1 (37 reviews) | Not enough data | 

#### Workforce Management

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Call Monitoring** | 9.3 (38 reviews) | Not enough data | 
| **Performance Evaluation** | 9.1 (37 reviews) | Not enough data | 

#### Call Center Infrastructure (CCI)

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Autonomous Task Execution** | 9.8 (9 reviews) | Not enough data | 
| **Cross-system Integration** | 9.6 (9 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.8 (10 reviews) | Not enough data | 
| **Proactive Assistance** | 9.8 (9 reviews) | Not enough data | 

#### Administrative

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Call Recording** | 9.7 (40 reviews) | Not enough data | 
| **Reporting &amp; Dashboards** | 9.2 (39 reviews) | Not enough data | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Close** | N/A | N/A |
| **Revenue Grid** | 8.6/10 | 44 |

#### Integrations

| Feature | Close | Revenue Grid | 
|---|---|---|
| **MS Teams Integration** | Not enough data | 8.6 (37 reviews) | 
| **Email Integration** | Not enough data | 9.4 (42 reviews) | 
| **Zoom Integration** | Not enough data | 7.9 (37 reviews) | 
| **Google Meet Integration** | Not enough data | 7.7 (37 reviews) | 
| **Salesforce Integration** | Not enough data | 9.6 (42 reviews) | 

#### Branding &amp; Customizatio

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Custom Booking Page** | Not enough data | 8.6 (38 reviews) | 
| **Personalized Links** | Not enough data | 8.3 (38 reviews) | 
| **Personalized Web Embed** | Not enough data | 8.3 (37 reviews) | 

#### Automatic Rules &amp; Configurations

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Set Working Hours** | Not enough data | 8.8 (37 reviews) | 
| **Automatic Updates** | Not enough data | 8.9 (40 reviews) | 
| **Buffer Times** | Not enough data | 8.4 (41 reviews) | 

#### Agentic AI - Business Scheduling

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Close** | N/A | N/A |
| **Revenue Grid** | 8.2/10 | 98 |

#### Agentic AI - Sales Performance Management

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.2 (6 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.2 (6 reviews) | 
| **Proactive Assistance** | Not enough data | 7.2 (6 reviews) | 

#### Incentives

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Badges** | Not enough data | Feature Not Available | 
| **Triggers** | Not enough data | Feature Not Available | 
| **Commission Calculator** | Not enough data | Feature Not Available | 
| **Leaderboards** | Not enough data | Feature Not Available | 

#### Personalization

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Profiles** | Not enough data | Feature Not Available | 
| **Custom Reports** | Not enough data | 8.7 (66 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.9 (75 reviews) ✓ Verified | 
| **Goal Setting** | Not enough data | 8.8 (62 reviews) ✓ Verified | 

#### Administrative

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Integration** | Not enough data | Feature Not Available | 
| **Employee Structure** | Not enough data | 8.6 (61 reviews) ✓ Verified | 
| **Behavior Monitoring** | Not enough data | 9.0 (66 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Close** | 8.6/10 | 553 |
| **Revenue Grid** | 8.7/10 | 303 |

#### Agentic AI - Email Tracking

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Autonomous Task Execution** | 8.7 (22 reviews) | Feature Not Available | 
| **Multi-step Planning** | 8.3 (22 reviews) | 8.7 (19 reviews) | 
| **Cross-system Integration** | 8.1 (20 reviews) | 8.8 (18 reviews) | 
| **Adaptive Learning** | 8.3 (21 reviews) | 8.6 (19 reviews) | 
| **Natural Language Interaction** | 8.2 (21 reviews) | 8.5 (19 reviews) | 
| **Proactive Assistance** | 8.1 (20 reviews) | 8.7 (19 reviews) | 
| **Decision Making** | 8.2 (21 reviews) | 8.6 (19 reviews) | 

#### Analytics

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Open Rates** | 8.6 (488 reviews) | 8.5 (200 reviews) | 
| **Link Activity** | Feature Not Available | 8.9 (220 reviews) | 
| **Attachment Activity** | Feature Not Available | 8.8 (215 reviews) | 

#### Customizations

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Email Platform Integration** | 9.0 (496 reviews) | 9.2 (256 reviews) | 
| **Email Scheduling** | 9.2 (496 reviews) | 8.8 (197 reviews) | 
| **Notifications** | 8.8 (521 reviews) | 8.8 (198 reviews) | 
| **Email Categorization** | 8.6 (477 reviews) | 8.8 (199 reviews) | 
| **Templates** | 9.2 (519 reviews) | 8.3 (179 reviews) | 

#### Generative AI

| Feature | Close | Revenue Grid | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | 7.7 (60 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Close** | 8.7/10 | 176 |
| **Revenue Grid** | 9.1/10 | 118 |

#### Agentic AI - Sales Analytics

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Autonomous Task Execution** | 9.0 (17 reviews) | 9.4 (6 reviews) | 
| **Cross-system Integration** | 8.9 (17 reviews) | 9.3 (7 reviews) | 
| **Adaptive Learning** | 8.8 (16 reviews) | 9.5 (7 reviews) | 
| **Natural Language Interaction** | 9.0 (17 reviews) | 9.4 (6 reviews) | 
| **Proactive Assistance** | 8.4 (17 reviews) | 9.7 (6 reviews) | 

#### Data Sourcing

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Data Sourcing** | 8.5 (163 reviews) | 8.9 (80 reviews) | 
| **Exporting &amp; Sharing Data** | 8.7 (163 reviews) | 9.0 (82 reviews) | 
| **Multi-Device Data Visualization** | 8.5 (163 reviews) | 8.8 (75 reviews) | 
| **Interactive Dashboards** | 8.8 (167 reviews) | 9.0 (83 reviews) | 
| **Data Segmentation** | 8.6 (161 reviews) | 9.0 (80 reviews) | 

#### Predictive Analytics

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Lead Scoring** | 8.6 (160 reviews) | Feature Not Available | 
| **Opportunity Scoring** | 8.7 (160 reviews) | 9.0 (73 reviews) | 
| **Risk Analysis** | 8.3 (156 reviews) | 8.7 (67 reviews) | 
| **Live Forecasting** | 8.4 (158 reviews) | 8.6 (74 reviews) | 

#### Sales Management

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Live Pipeline Management** | 9.1 (161 reviews) | 9.0 (84 reviews) | 
| **Sales Gamification** | 8.3 (157 reviews) | Feature Not Available | 
| **Account-Based Analytics** | 8.8 (157 reviews) | 8.9 (82 reviews) | 
| **Activity Tracking** | 9.2 (161 reviews) | 9.4 (98 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Close** | 8.9/10 | 714 |
| **Revenue Grid** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (24 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.4 (24 reviews) | Not enough data | 

#### Calling

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Record Calls** | 9.2 (665 reviews) | Not enough data | 
| **Generate Location** | Feature Not Available | Not enough data | 
| **Call Types** | 9.0 (645 reviews) | Not enough data | 
| **Click-to-Call** | 9.3 (660 reviews) | Not enough data | 
| **Auto Dialer** | 8.8 (31 reviews) | Not enough data | 

#### Contacts

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Personalization** | 8.8 (656 reviews) | Not enough data | 
| **Information Locater** | 8.7 (618 reviews) | Not enough data | 
| **Record Prospect Data** | 9.0 (653 reviews) | Not enough data | 

#### Insights

| Feature | Close | Revenue Grid | 
|---|---|---|
| **Notes** | 9.3 (676 reviews) | Not enough data | 
| **Daily Summary** | 9.0 (630 reviews) | Not enough data | 
| **Automated Voicemails** | 8.7 (592 reviews) | Not enough data | 
| **Automated Emails** | 9.0 (653 reviews) | Not enough data | 
| **Sorts Prospects** | 8.8 (631 reviews) | Not enough data | 
| **Automated Note Taking** | 9.0 (29 reviews) | Not enough data | 

---
## Categories
**Shared Categories (4):** [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Email Tracking Software](https://www.g2.com/categories/email-tracking)

**Unique to Close (6):** [CRM Software](https://www.g2.com/categories/crm), [Auto Dialer Software](https://www.g2.com/categories/auto-dialer), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management), [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci)

**Unique to Revenue Grid (3):** [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Revenue Operations &amp; Intelligence (RO&amp;I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Close | Revenue Grid | 
|---|---|---|
| **Small-Business** | 79.2% | 41.1% | 
| **Mid-Market** | 20.1% | 47.5% | 
| **Enterprise** | 0.7% | 11.4% | 

### By Industry

#### Close

- **Marketing and Advertising:** 14.9%
- **Computer Software:** 8.7%
- **Real Estate:** 8.1%
- **Financial Services:** 6.7%
- **Information Technology and Services:** 5.6%
- **Consulting:** 5.3%
- **Professional Training &amp; Coaching:** 4.2%
- **Insurance:** 2.9%
- **Health, Wellness and Fitness:** 2.8%
- **Consumer Services:** 2.5%
- **Other:** 38.2%

#### Revenue Grid

- **Computer Software:** 12.5%
- **Financial Services:** 12.0%
- **Information Technology and Services:** 9.0%
- **Marketing and Advertising:** 4.9%
- **Hospitality:** 4.9%
- **Non-Profit Organization Management:** 3.0%
- **Professional Training &amp; Coaching:** 2.6%
- **Legal Services:** 1.9%
- **Electrical/Electronic Manufacturing:** 1.8%
- **Accounting:** 1.8%
- **Other:** 45.7%

---
## Alternatives

### Alternatives to Close

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25816 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13825 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2930 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9662 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14695 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3570 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3056 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)
- [HighLevel](https://www.g2.com/products/highlevel/reviews) — 4.6/5 stars (640 reviews)

### Alternatives to Revenue Grid

- [Cirrus Insight](https://www.g2.com/products/cirrus-insight/reviews) — 4.2/5 stars (1510 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3570 reviews)
- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5604 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6659 reviews)
- [Vendasta Yesware](https://www.g2.com/products/vendasta-yesware/reviews) — 4.4/5 stars (821 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25816 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13825 reviews)
- [Backstory](https://www.g2.com/products/people-ai-backstory/reviews) — 4.5/5 stars (630 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9662 reviews)

---
## Top Discussions

### Close

- Title: [What is Close used for?](https://www.g2.com/discussions/close-what-is-close-used-for) — 2 comments
  > **Top comment:** "CRM"
- Title: [How long does it take to generate a new integration?](https://www.g2.com/discussions/how-long-does-it-take-to-generate-a-new-integration) — 2 comments, 1 upvote
  > **Top comment:** "Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website..."
- Title: [how do I integrate WhatsApp?](https://www.g2.com/discussions/how-do-i-integrate-whatsapp) — 2 comments, 1 upvote
  > **Top comment:** "You can use Zapier or use API&#39;s to link them manually."
- Title: [What is Close used for?](https://www.g2.com/discussions/what-is-close-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "Close is a conversation-first CRM (customer relationship management) solution built for founders and small, scaling sales teams to manage every conversation..."
- Title: [How fast does close read the feedback provided?](https://www.g2.com/discussions/50910-how-fast-does-close-read-the-feedback-provided) — 1 comment, 1 upvote
  > **Top comment:** "Hi Kamaldeep, thank you for providing feedback for the Close team! We&#39;re always working to improve our CRM and take customer feedback seriously. We see all..."

### Revenue Grid

- Title: [What is a revenue Grid?](https://www.g2.com/discussions/what-is-a-revenue-grid) — 2 comments
  > **Top comment:** "Plug-in to help you effiecently book activity and make changes in sale force "
- Title: [Can SmartCloud Connect integrate with other business systems apart from Salesforce?](https://www.g2.com/discussions/ingegrations) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes. ERP, Accountancy, HR, Cloud Storages, other CRM systems are all available for integration."
- Title: [Can we integrate a meeting scheduled on Teams directly to Salesforce using Revenue Grid](https://www.g2.com/discussions/29829-can-we-integrate-a-meeting-scheduled-on-teams-directly-to-salesforce-using-revenue-grid) — 1 comment
  > **Top comment:** "Hey!

This feature will be live in September, stay tuned!"
- Title: [Can I create rules for synchronization between Outlook and Salesforce?](https://www.g2.com/discussions/data-syncronization) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Totally. You can blacklist email domains that will not get synced to the CRM. You can also enable 1 way sync for emails, calendars, tasks, contacts and..."
- Title: [Does SmartCloud Connect store any of my corporate data?](https://www.g2.com/discussions/data-storage-b68a8afc-6099-482c-b65d-fae996445607) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "No, SmartCloud Connect doesnt store any data. "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/close-vs-revenue-grid)

