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At a Glance
Market Segments
Small-Business (79.1% of reviews)
Small-Business (66.7% of reviews)
Entry-Level Pricing
Starting at $9.00 1 User Per Month
$20.00 1 Per User/Month Billed Annually Per Year
Close
Star Rating
(1,949)4.7 out of 5
Market Segments
Small-Business (79.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansProphet CRM
Star Rating
(194)4.1 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$20.00 1 Per User/Month Billed Annually Per Year
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Prophet CRM's Contact & Account Management feature scores an 8.6, which is commendable, but Close excels with a score of 9.0, indicating a more robust and user-friendly interface for managing customer relationships.
- Reviewers mention that Close's Lead Management capabilities are particularly strong, scoring 9.2, while Prophet CRM's score of 8.4 suggests it may lack some advanced functionalities that users find beneficial for tracking and nurturing leads.
- G2 users highlight that Prophet CRM's Email Marketing features, while decent with a score of 8.2, do not match the comprehensive offerings of Close, which scores 8.7, particularly in areas like Automated Email Responses and Manage Email Deliverability.
- Users on G2 report that Close's Performance and Reliability is rated at 9.0, showcasing its stability and efficiency, whereas Prophet CRM's score of 8.1 indicates potential areas for improvement in performance consistency.
- Reviewers say that Close's Quality of Support is rated at 9.3, reflecting a strong customer service experience, while Prophet CRM's score of 8.8, although good, suggests that users may not receive the same level of support responsiveness.
- Users report that Close's Mobile Access feature scores a high 9.1, making it more accessible for on-the-go users compared to Prophet CRM, which may not offer the same level of mobile functionality, as indicated by its lower ratings.
Pricing
Entry-Level Pricing
Close
Solo
Starting at $9.00
1 User Per Month
Perfect for individuals organizing leads, managing pipelines, and keeping all sales communication in one place.
- Only 1 user allowed
- Up to 10,000 Leads
- Built-in email, calling, & SMS
Prophet CRM
Prophet Standard
$20.00
1 Per User/Month Billed Annually Per Year
Centralized Contact and Company Management
- • MS 365 Outlook Desktop Integrated
- • Signature Parsing (First Name, Last Name, Email)
- • Export views and lists into Excel
Free Trial
Close
Free Trial is available
Prophet CRM
Free Trial is available
Ratings
Meets Requirements
9.1
1,722
8.2
179
Ease of Use
9.2
1,762
8.0
178
Ease of Setup
9.0
1,099
7.3
84
Ease of Admin
9.0
562
8.1
84
Quality of Support
9.3
1,540
8.8
172
Has the product been a good partner in doing business?
9.3
557
8.7
84
Product Direction (% positive)
9.5
1,734
7.7
176
Features by Category
Sales Force Automation
9.0
1348
|
Verified
8.6
145
|
Verified
Feature Not Available
Feature Not Available
9.0
1353
|
Verified
8.5
130
|
Verified
9.0
1378
|
Verified
8.3
131
|
Verified
8.3
1165
8.0
74
|
Verified
9.1
1302
|
Verified
8.4
129
|
Verified
8.4
1122
7.7
62
|
Verified
8.3
1130
8.2
68
|
Verified
8.4
1161
8.4
96
|
Verified
Marketing Automation
8.7
1256
8.2
85
|
Verified
8.5
1217
8.3
63
|
Verified
9.2
1331
8.4
100
|
Verified
8.2
1132
8.1
55
|
Verified
Customer Support
8.7
1214
|
Verified
8.4
92
|
Verified
8.7
1226
|
Verified
8.3
90
8.7
1260
|
Verified
8.4
94
8.7
1249
|
Verified
8.2
78
|
Verified
8.6
1198
|
Verified
8.4
72
|
Verified
Reporting & Analytics
8.7
1256
|
Verified
8.1
118
|
Verified
8.8
1280
|
Verified
8.2
111
|
Verified
8.2
1141
8.5
79
|
Verified
Mobile & Social
8.2
1074
Feature Not Available
7.9
1096
Feature Not Available
8.2
1086
6.7
64
|
Verified
Platform
8.7
1193
|
Verified
8.1
65
|
Verified
8.8
1208
|
Verified
8.0
61
|
Verified
8.9
1196
8.5
70
|
Verified
8.5
1123
8.3
9
8.0
1070
|
Verified
8.3
32
|
Verified
8.4
1097
8.1
53
9.1
1208
|
Verified
8.1
71
|
Verified
8.4
1115
8.3
51
|
Verified
Integration
8.8
1123
|
Verified
8.1
65
|
Verified
8.7
1126
|
Verified
8.6
30
8.5
1059
|
Verified
8.0
28
Generative AI
Feature Not Available
8.3
5
Agentic AI - CRM
8.5
82
Not enough data
8.5
80
Not enough data
8.6
80
Not enough data
8.5
81
Not enough data
8.7
81
Not enough data
8.8
80
Not enough data
8.7
80
Not enough data
Lead Facilitation
7.9
133
Not enough data
8.6
133
Not enough data
9.0
140
Not enough data
8.6
134
Not enough data
Organization
9.2
136
Not enough data
8.9
133
Not enough data
8.9
133
Not enough data
Performance Analysis
8.2
127
Not enough data
8.9
134
Not enough data
Sales Analysis
8.3
134
Not enough data
8.6
134
Not enough data
Generative AI
8.4
82
Not enough data
8.7
82
Not enough data
Agentic AI - AI Sales Assistant
9.8
9
Not enough data
9.6
9
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
9.8
8
Not enough data
8.9
9
Not enough data
9.8
8
Not enough data
Integrated Workflows
9.1
220
Not enough data
9.1
222
Not enough data
9.0
214
Not enough data
8.7
211
Not enough data
9.0
217
Not enough data
9.0
221
Not enough data
8.9
220
Not enough data
Repeatability and Reportability
8.6
215
Not enough data
8.9
215
Not enough data
8.9
205
Not enough data
8.3
203
Not enough data
7.8
201
Not enough data
AI and Automation
8.2
194
Not enough data
8.1
197
Not enough data
8.2
190
Not enough data
7.9
198
Not enough data
7.8
196
Not enough data
Generative AI
8.0
197
Not enough data
Agentic AI - Sales Engagement
8.5
32
Not enough data
8.5
32
Not enough data
8.6
32
Not enough data
8.3
31
Not enough data
8.8
31
Not enough data
8.8
32
Not enough data
8.9
32
Not enough data
Dialing Options
9.1
150
Not enough data
9.2
151
Not enough data
9.4
17
Not enough data
Agent Tools
8.6
146
Not enough data
8.8
142
Not enough data
9.4
147
Not enough data
Automation
8.9
141
Not enough data
8.5
142
Not enough data
8.6
142
Not enough data
Agentic AI - Auto Dialer
8.8
21
Not enough data
8.8
21
Not enough data
AI Capabilities - Auto Dialer
9.4
17
Not enough data
9.3
17
Not enough data
9.5
17
Not enough data
Text Messaging
8.8
265
|
Verified
Not enough data
9.3
287
|
Verified
Not enough data
9.3
282
|
Verified
Not enough data
8.7
267
|
Verified
Not enough data
8.4
252
Not enough data
8.7
257
Not enough data
8.9
256
Not enough data
Feature Not Available
Not enough data
SMS Platform
9.0
280
|
Verified
Not enough data
9.1
276
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
263
|
Verified
Not enough data
Agentic AI - SMS Marketing
8.6
15
Not enough data
8.4
15
Not enough data
9.0
15
Not enough data
8.7
15
Not enough data
8.9
15
Not enough data
8.6
15
Not enough data
Channels
8.6
105
Not enough data
8.6
107
Not enough data
8.0
107
Not enough data
Design
8.5
109
Not enough data
7.9
106
Not enough data
8.9
107
Not enough data
8.9
106
Not enough data
9.0
103
Not enough data
Generative AI
8.3
103
Not enough data
8.8
102
Not enough data
Platform
8.6
37
Not enough data
9.1
38
Not enough data
9.2
38
Not enough data
9.3
38
Not enough data
9.1
37
Not enough data
8.6
37
Not enough data
9.0
37
Not enough data
Generative AI
9.1
37
Not enough data
Workforce Management
9.3
38
Not enough data
9.1
37
Not enough data
Call Center Infrastructure (CCI)
9.8
9
Not enough data
9.6
9
Not enough data
9.8
10
Not enough data
9.8
9
Not enough data
Administrative
9.7
40
Not enough data
9.2
39
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
Feature Not Available
Not enough data
8.1
6
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Personalization
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
13
Not enough data
6.9
9
Administrative
Not enough data
8.8
8
Not enough data
Feature Not Available
Not enough data
7.7
5
Agentic AI - Email Tracking
8.7
22
Not enough data
8.3
22
Not enough data
8.1
20
Not enough data
8.3
21
Not enough data
8.2
21
Not enough data
8.1
20
Not enough data
8.2
21
Not enough data
Analytics
8.6
488
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customizations
9.0
496
Not enough data
9.2
496
Not enough data
8.8
521
Not enough data
8.6
477
Not enough data
9.2
519
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Analytics
9.0
17
Not enough data
8.9
17
Not enough data
8.8
16
Not enough data
9.0
17
Not enough data
8.4
17
Not enough data
Data Sourcing
8.5
163
Not enough data
8.7
163
Not enough data
8.5
163
Not enough data
8.8
166
Not enough data
8.6
160
Not enough data
Predictive Analytics
8.6
160
Not enough data
8.7
160
Not enough data
8.3
155
Not enough data
8.4
158
Not enough data
Sales Management
9.1
161
Not enough data
8.3
157
Not enough data
8.8
156
Not enough data
9.2
161
Not enough data
Agentic AI - Outbound Call Tracking
8.5
24
Not enough data
8.4
24
Not enough data
Calling
9.2
664
Not enough data
Feature Not Available
Not enough data
9.0
645
Not enough data
9.3
659
Not enough data
8.9
29
Not enough data
Contacts
8.8
655
Not enough data
8.7
618
Not enough data
9.0
653
Not enough data
Insights
9.3
676
Not enough data
9.0
630
Not enough data
8.7
592
Not enough data
9.0
652
Not enough data
8.8
631
Not enough data
9.0
28
Not enough data
Categories
Categories
Shared Categories
Close and Prophet CRM are categorized as Email Tracking and CRM
Unique Categories
Close is categorized as Customer Communications Management, SMS Marketing, Sales Engagement, AI Sales Assistant, Outbound Call Tracking, Sales Analytics, Call Center Infrastructure (CCI), and Auto Dialer
Prophet CRM is categorized as Sales Performance Management
Reviews
Reviewers' Company Size
Close
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Prophet CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.1%
Computer Software
8.6%
Real Estate
8.2%
Financial Services
6.6%
Information Technology and Services
5.4%
Other
56.0%
Financial Services
6.7%
Construction
5.7%
Electrical/Electronic Manufacturing
4.1%
Real Estate
3.6%
Machinery
3.6%
Other
76.2%
Alternatives
Discussions
How fast does close read the feedback provided?
1 Comment
SW
Hi Kamaldeep, thank you for providing feedback for the Close team! We're always working to improve our CRM and take customer feedback seriously. We see all...Read more
how do I integrate WhatsApp?
1 Comment
KS
You can use Zapier or use API's to link them manually.Read more
How long does it take to generate a new integration?
1 Comment
PE
Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website...Read more
Prophet CRM has no discussions with answers
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