# Close vs Postscript Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Close excels in user-friendliness, with many users highlighting its intuitive design and ease of use. One user mentioned, "Close is very easy to learn and use as a CRM," which is crucial for managing customer relationships effectively.
- **Users say** that Postscript stands out for its exceptional customer support, with one reviewer praising a support representative for being "the most helpful and patient person." This level of support can be a game-changer for users who need assistance while navigating the platform.
- **Reviewers mention** that Close has a quick implementation process, making it a smooth start for new users. One user noted, "The initial setup was very easy," which can significantly reduce downtime and enhance productivity right from the beginning.
- **According to verified reviews** , Postscript shines in its integration capabilities, particularly with tools like Zipify OCU and Klaviyo. Users appreciate being able to manage everything within the app, which streamlines their workflow and enhances efficiency.
- **G2 reviewers highlight** that while Close has a strong overall satisfaction score, it faces challenges in specific features like bulk SMS, where Postscript outperforms it. Users have noted that Postscript's bulk SMS capabilities are particularly robust, making it a preferred choice for businesses focused on SMS marketing.
- **Users report** that Close is particularly effective for small businesses, with 79.2% of reviews coming from this segment. This focus allows it to cater specifically to the needs of smaller teams, as one user stated, "great for SDR function!" which emphasizes its suitability for sales development roles.



| | Close | Postscript | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 2,044 | 161 | 
| **Largest Market Segment** | Small-Business (79.2% of reviews) | Small-Business (92.8% of reviews) | 
| **Entry Level Price** | $9.00 1 Seat Per Month | $0.00 Per Month | 

---
## Top Pros & Cons

### Close

Pros:
- Ease of Use (753 reviews)
- Helpful (441 reviews)

Cons:
- Missing Features (244 reviews)
- Call Issues (181 reviews)

### Postscript

**Not enough data**

---
## Ratings Comparison
| Rating | Close | Postscript | 
|---|---|---|
  | **Meets Requirements** | 9.1 (1758 reviews) | 9.3 (96 reviews) | 
  | **Ease of Use** | 9.2 (1803 reviews) | 9.3 (103 reviews) | 
  | **Ease of Setup** | 9.0 (1140 reviews) | 9.3 (41 reviews) | 
  | **Ease of Admin** | 9.0 (568 reviews) | 9.6 (40 reviews) | 
  | **Quality of Support** | 9.3 (1573 reviews) | 9.7 (102 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (563 reviews) | 9.8 (40 reviews) | 
  | **Product Direction (% positive)** | 9.5 (1772 reviews) | 9.6 (93 reviews) | 

---
## Pricing

### Close

#### Entry-Level Pricing

Plan: Solo

Price: $9.00 1 Seat Per Month

Description: Built for the individual who wants every lead, pipeline, and conversation in one place.

Key Features:
- 1 user included

[Browse all 4 editions](https://www.g2.com/products/close/pricing)

#### Free Trial

Yes

### Postscript

#### Entry-Level Pricing

Plan: Starter

Price: $0.00 Per Month

Description: For brands just getting started with SMS. $100 usage credit during your first 30 days.* Usage and carrier fees may apply. See pricing page for further details.

Key Features:
- Campaigns and automations
- Unlimited segments
- Dedicated toll-free number

[Browse all 4 editions](https://www.g2.com/products/postscript/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Close** | 8.6/10 | 1528 |
| **Postscript** | N/A | N/A |

#### Sales Force Automation

| Feature | Close | Postscript | 
|---|---|---|
| **Contact & Account Management** | 9.0 (1367 reviews) ✓ Verified | Not enough data | 
| **Partner Relationship Mgmt. (PRM)** | Feature Not Available | Not enough data | 
| **Opportunity & Pipeline Mgmt.** | 9.0 (1366 reviews) ✓ Verified | Not enough data | 
| **Task / Activity Management** | 9.0 (1395 reviews) ✓ Verified | Not enough data | 
| **Territory & Quota Management** | 8.3 (1167 reviews) | Not enough data | 
| **Desktop Integration** | 9.1 (1312 reviews) ✓ Verified | Not enough data | 
| **Product & Price List Management** | 8.4 (1125 reviews) | Not enough data | 
| **Quote & Order Management** | 8.3 (1132 reviews) | Not enough data | 
| **Customer Contract Management** | 8.4 (1163 reviews) | Not enough data | 

#### Marketing Automation

| Feature | Close | Postscript | 
|---|---|---|
| **Email Marketing** | 8.7 (1264 reviews) | Not enough data | 
| **Campaign Management** | 8.5 (1219 reviews) | Not enough data | 
| **Lead Management** | 9.2 (1345 reviews) | Not enough data | 
| **Marketing ROI Analytics** | 8.2 (1134 reviews) | Not enough data | 

#### Customer Support

| Feature | Close | Postscript | 
|---|---|---|
| **Case Management** | 8.7 (1217 reviews) ✓ Verified | Not enough data | 
| **Customer Support Portal** | 8.7 (1227 reviews) ✓ Verified | Not enough data | 
| **Knowledge Base** | 8.7 (1261 reviews) ✓ Verified | Not enough data | 
| **Call Center Features** | 8.7 (1255 reviews) ✓ Verified | Not enough data | 
| **Support Analytics** | 8.6 (1201 reviews) ✓ Verified | Not enough data | 

#### Reporting & Analytics

| Feature | Close | Postscript | 
|---|---|---|
| **Reporting** | 8.7 (1264 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.8 (1284 reviews) ✓ Verified | Not enough data | 
| **Forecasting** | 8.2 (1143 reviews) | Not enough data | 

#### Mobile & Social

| Feature | Close | Postscript | 
|---|---|---|
| **Social Collaboration Features** | 8.2 (1076 reviews) | Not enough data | 
| **Social Network Integration** | 7.9 (1099 reviews) | Not enough data | 
| **Mobile User Support** | 8.2 (1090 reviews) | Not enough data | 

#### Platform

| Feature | Close | Postscript | 
|---|---|---|
| **Customization** | 8.7 (1198 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 8.8 (1218 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.9 (1198 reviews) | Not enough data | 
| **Internationalization** | 8.5 (1125 reviews) | Not enough data | 
| **Sandbox / Test Environments** | 8.0 (1071 reviews) ✓ Verified | Not enough data | 
| **Document & Content Mgmt.** | 8.4 (1098 reviews) | Not enough data | 
| **Performance and Reliability** | 9.1 (1218 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 8.5 (1117 reviews) | Not enough data | 

#### Integration

| Feature | Close | Postscript | 
|---|---|---|
| **Data Import & Export Tools** | 8.8 (1124 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 8.7 (1126 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 8.5 (1061 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Close | Postscript | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 

#### Agentic AI - CRM

| Feature | Close | Postscript | 
|---|---|---|
| **Autonomous Task Execution** | 8.6 (83 reviews) | Not enough data | 
| **Multi-step Planning** | 8.5 (81 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (82 reviews) | Not enough data | 
| **Adaptive Learning** | 8.6 (82 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.7 (82 reviews) | Not enough data | 
| **Proactive Assistance** | 8.8 (81 reviews) | Not enough data | 
| **Decision Making** | 8.7 (81 reviews) | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Close** | 8.9/10 | 147 |
| **Postscript** | N/A | N/A |

#### Lead Facilitation

| Feature | Close | Postscript | 
|---|---|---|
| **Customer-facing Chatbot** | 7.9 (134 reviews) | Not enough data | 
| **Lead Qualification** | 8.6 (134 reviews) | Not enough data | 
| **Lead Follow-up** | 9.0 (141 reviews) | Not enough data | 
| **Meeting Scheduling ** | 8.6 (135 reviews) | Not enough data | 

#### Organization

| Feature | Close | Postscript | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 9.2 (137 reviews) | Not enough data | 
| **Data Entry** | 8.9 (134 reviews) | Not enough data | 
| **Integrations / APIs** | 8.9 (134 reviews) | Not enough data | 

#### Performance Analysis

| Feature | Close | Postscript | 
|---|---|---|
| **Coaching ** | 8.2 (128 reviews) | Not enough data | 
| **Peformance Tracking** | 8.9 (135 reviews) | Not enough data | 

#### Sales Analysis

| Feature | Close | Postscript | 
|---|---|---|
| **ROI Forecasting ** | 8.3 (135 reviews) | Not enough data | 
| **Sales Forecasting ** | 8.6 (135 reviews) | Not enough data | 

#### Generative AI

| Feature | Close | Postscript | 
|---|---|---|
| **AI Text Generation** | 8.4 (83 reviews) | Not enough data | 
| **AI Text Summarization** | 8.7 (83 reviews) | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Close | Postscript | 
|---|---|---|
| **Autonomous Task Execution** | 9.8 (10 reviews) | Not enough data | 
| **Multi-step Planning** | 9.7 (10 reviews) | Not enough data | 
| **Cross-system Integration** | 9.5 (10 reviews) | Not enough data | 
| **Adaptive Learning** | 9.5 (10 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.8 (9 reviews) | Not enough data | 
| **Proactive Assistance** | 9.0 (10 reviews) | Not enough data | 
| **Decision Making** | 9.8 (9 reviews) | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Close** | 8.6/10 | 229 |
| **Postscript** | N/A | N/A |

#### Integrated Workflows

| Feature | Close | Postscript | 
|---|---|---|
| **Task Management** | 9.1 (221 reviews) | Not enough data | 
| **Email Tracking/Automation** | 9.1 (224 reviews) | Not enough data | 
| **Calls and Voice** | 9.0 (216 reviews) | Not enough data | 
| **Other Outreach Options ** | 8.7 (213 reviews) | Not enough data | 
| **CRM Integration** | 9.0 (218 reviews) | Not enough data | 
| **Calendar** | 9.0 (222 reviews) | Not enough data | 
| **Shared Records** | 8.9 (221 reviews) | Not enough data | 

#### Repeatability and Reportability

| Feature | Close | Postscript | 
|---|---|---|
| **Content Management** | 8.6 (216 reviews) | Not enough data | 
| **Workflow Management** | 8.9 (216 reviews) | Not enough data | 
| **Workflow Performance** | 8.9 (207 reviews) | Not enough data | 
| **Sales Coaching and Insights** | 8.3 (205 reviews) | Not enough data | 
| **Gamification** | 7.8 (202 reviews) | Not enough data | 

#### AI and Automation

| Feature | Close | Postscript | 
|---|---|---|
| **Lead Prioritization** | 8.2 (195 reviews) | Not enough data | 
| **Lead Scoring** | 8.1 (198 reviews) | Not enough data | 
| **Best Time of Day Scheduling** | 8.2 (191 reviews) | Not enough data | 
| **Buyer Intelligence** | 7.9 (199 reviews) | Not enough data | 
| **Machine Learning** | 7.8 (197 reviews) | Not enough data | 

#### Generative AI

| Feature | Close | Postscript | 
|---|---|---|
| **AI Text Generation** | 8.0 (198 reviews) | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | Close | Postscript | 
|---|---|---|
| **Autonomous Task Execution** | 8.6 (33 reviews) | Not enough data | 
| **Multi-step Planning** | 8.6 (33 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (33 reviews) | Not enough data | 
| **Adaptive Learning** | 8.4 (32 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.8 (32 reviews) | Not enough data | 
| **Proactive Assistance** | 8.8 (33 reviews) | Not enough data | 
| **Decision Making** | 8.9 (33 reviews) | Not enough data | 

### Auto Dialer

| Product | Score | Reviews |
|---|---|---|
| **Close** | 9.1/10 | 156 |
| **Postscript** | N/A | N/A |

#### Dialing Options

| Feature | Close | Postscript | 
|---|---|---|
| **Preview Dialing** | 9.1 (151 reviews) | Not enough data | 
| **Progressive Dialing** | 9.2 (152 reviews) | Not enough data | 
| **Predictive Dialing** | 9.4 (17 reviews) | Not enough data | 

#### Agent Tools

| Feature | Close | Postscript | 
|---|---|---|
| **Whisper Coaching ** | 8.6 (147 reviews) | Not enough data | 
| **Callback Scheduling ** | 8.8 (143 reviews) | Not enough data | 
| **Call Recording ** | 9.4 (148 reviews) | Not enough data | 

#### Automation

| Feature | Close | Postscript | 
|---|---|---|
| **Voice Activity Detection** | 8.9 (142 reviews) | Not enough data | 
| **Interactive Voice Response (IVR)** | 8.5 (143 reviews) | Not enough data | 
| **Call Scrubbing** | 8.6 (143 reviews) | Not enough data | 

#### Agentic AI - Auto Dialer

| Feature | Close | Postscript | 
|---|---|---|
| **Autonomous Task Execution** | 8.9 (22 reviews) | Not enough data | 
| **Cross-system Integration** | 8.9 (22 reviews) | Not enough data | 

#### AI Capabilities - Auto Dialer

| Feature | Close | Postscript | 
|---|---|---|
| **Call Prioritization and List Optimization** | 9.4 (17 reviews) | Not enough data | 
| **Compliance Monitoring** | 9.3 (17 reviews) | Not enough data | 
| **Speech Analytics and Sentiment Analysis** | 9.5 (17 reviews) | Not enough data | 

### SMS Marketing

| Product | Score | Reviews |
|---|---|---|
| **Close** | 8.9/10 | 313 |
| **Postscript** | 8.9/10 | 84 |

#### Text Messaging

| Feature | Close | Postscript | 
|---|---|---|
| **Bulk SMS** | 8.8 (266 reviews) ✓ Verified | 9.3 (78 reviews) | 
| **Two-Way Text Messaging** | 9.3 (288 reviews) ✓ Verified | 8.2 (74 reviews) | 
| **Text Scheduler** | 9.3 (283 reviews) ✓ Verified | 9.0 (75 reviews) | 
| **Automatic Replies** | 8.7 (268 reviews) ✓ Verified | 8.8 (68 reviews) | 
| **Automatic URL Shortening** | 8.4 (253 reviews) | 9.3 (80 reviews) | 
| **MMS Marketing** | 8.7 (258 reviews) | 9.2 (80 reviews) | 
| **Personalization** | 8.9 (257 reviews) | 9.0 (79 reviews) | 
| **Transactional SMS** | Feature Not Available | 8.9 (67 reviews) | 

#### SMS Platform

| Feature | Close | Postscript | 
|---|---|---|
| **Reporting** | 9.0 (281 reviews) ✓ Verified | 8.2 (76 reviews) | 
| **Automation** | 9.1 (277 reviews) ✓ Verified | 9.2 (78 reviews) | 
| **Short Codes** | Feature Not Available | 8.7 (60 reviews) | 
| **API Integration** | 9.1 (264 reviews) ✓ Verified | 8.7 (60 reviews) | 

#### Agentic AI - SMS Marketing

| Feature | Close | Postscript | 
|---|---|---|
| **Autonomous Task Execution** | 8.6 (16 reviews) | Not enough data | 
| **Multi-step Planning** | 8.5 (16 reviews) | Not enough data | 
| **Cross-system Integration** | 9.1 (16 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.8 (16 reviews) | Not enough data | 
| **Proactive Assistance** | 9.0 (16 reviews) | Not enough data | 
| **Decision Making** | 8.6 (16 reviews) | Not enough data | 

### Customer Communications Management

| Product | Score | Reviews |
|---|---|---|
| **Close** | 8.6/10 | 117 |
| **Postscript** | N/A | N/A |

#### Channels

| Feature | Close | Postscript | 
|---|---|---|
| **Multi-Channel Coverage** | 8.6 (107 reviews) | Not enough data | 
| **Open Listening** | 8.6 (108 reviews) | Not enough data | 
| **Physical Media** | 8.0 (108 reviews) | Not enough data | 

#### Design

| Feature | Close | Postscript | 
|---|---|---|
| **Communications Strategy Development** | 8.5 (110 reviews) | Not enough data | 
| **Create Content** | 7.9 (107 reviews) | Not enough data | 
| **Personalization** | 8.9 (108 reviews) | Not enough data | 
| **Inbound Identification** | 8.9 (107 reviews) | Not enough data | 
| **Regulatory Compliance** | 9.0 (104 reviews) | Not enough data | 

#### Generative AI

| Feature | Close | Postscript | 
|---|---|---|
| **AI Text Generation** | 8.3 (104 reviews) | Not enough data | 
| **AI Text Summarization** | 8.8 (103 reviews) | Not enough data | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **Close** | 9.3/10 | 42 |
| **Postscript** | N/A | N/A |

#### Platform

| Feature | Close | Postscript | 
|---|---|---|
| **Omnichannel** | 8.6 (38 reviews) | Not enough data | 
| **Mobile Access** | 9.1 (39 reviews) | Not enough data | 
| **Queue Management** | 9.2 (39 reviews) | Not enough data | 
| **Call Routing** | 9.3 (39 reviews) | Not enough data | 
| **Call Back** | 9.2 (38 reviews) | Not enough data | 
| **IVR** | 8.6 (38 reviews) | Not enough data | 
| **Automatic Call Distribution** | 9.0 (38 reviews) | Not enough data | 

#### Generative AI

| Feature | Close | Postscript | 
|---|---|---|
| **AI Text-to-Speech** | 9.1 (38 reviews) | Not enough data | 

#### Workforce Management

| Feature | Close | Postscript | 
|---|---|---|
| **Call Monitoring** | 9.3 (39 reviews) | Not enough data | 
| **Performance Evaluation** | 9.1 (38 reviews) | Not enough data | 

#### Call Center Infrastructure (CCI)

| Feature | Close | Postscript | 
|---|---|---|
| **Autonomous Task Execution** | 9.8 (10 reviews) | Not enough data | 
| **Cross-system Integration** | 9.7 (10 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.8 (11 reviews) | Not enough data | 
| **Proactive Assistance** | 9.8 (10 reviews) | Not enough data | 

#### Administrative

| Feature | Close | Postscript | 
|---|---|---|
| **Call Recording** | 9.7 (41 reviews) | Not enough data | 
| **Reporting & Dashboards** | 9.2 (40 reviews) | Not enough data | 

### AI SDRs

| Product | Score | Reviews |
|---|---|---|
| **Close** | N/A | N/A |
| **Postscript** | N/A | N/A |

#### Automation

| Feature | Close | Postscript | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | 

#### Autonomy

| Feature | Close | Postscript | 
|---|---|---|
| **Problem Solving** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Independent Decision Making** | Not enough data | Not enough data | 

#### Outbound Sales

| Feature | Close | Postscript | 
|---|---|---|
| **Follow-Up Scheduling** | Not enough data | Not enough data | 
| **Prospect Prioritization** | Not enough data | Not enough data | 
| **Multichannel Campaign Execution** | Not enough data | Not enough data | 
| **Personalized Outreach** | Not enough data | Not enough data | 
| **Outreach Performance Analytics** | Not enough data | Not enough data | 

#### Inbound Sales

| Feature | Close | Postscript | 
|---|---|---|
| **Data Enrichment** | Not enough data | Not enough data | 
| **Inquiry Routing** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Real-Time Engagement** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Close** | 8.7/10 | 176 |
| **Postscript** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | Close | Postscript | 
|---|---|---|
| **Autonomous Task Execution** | 9.1 (18 reviews) | Not enough data | 
| **Cross-system Integration** | 9.0 (18 reviews) | Not enough data | 
| **Adaptive Learning** | 8.8 (17 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.1 (18 reviews) | Not enough data | 
| **Proactive Assistance** | 8.5 (18 reviews) | Not enough data | 

#### Data Sourcing

| Feature | Close | Postscript | 
|---|---|---|
| **Data Sourcing** | 8.5 (164 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.7 (164 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.5 (164 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.8 (168 reviews) | Not enough data | 
| **Data Segmentation** | 8.6 (162 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | Close | Postscript | 
|---|---|---|
| **Lead Scoring** | 8.6 (161 reviews) | Not enough data | 
| **Opportunity Scoring** | 8.7 (161 reviews) | Not enough data | 
| **Risk Analysis** | 8.3 (157 reviews) | Not enough data | 
| **Live Forecasting** | 8.4 (159 reviews) | Not enough data | 

#### Sales Management

| Feature | Close | Postscript | 
|---|---|---|
| **Live Pipeline Management** | 9.1 (162 reviews) | Not enough data | 
| **Sales Gamification** | 8.3 (158 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.8 (158 reviews) | Not enough data | 
| **Activity Tracking** | 9.2 (162 reviews) | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Close** | 8.9/10 | 714 |
| **Postscript** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Close | Postscript | 
|---|---|---|
| **Autonomous Task Execution** | 8.6 (25 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.5 (25 reviews) | Not enough data | 

#### Calling

| Feature | Close | Postscript | 
|---|---|---|
| **Record Calls** | 9.2 (666 reviews) | Not enough data | 
| **Generate Location** | Feature Not Available | Not enough data | 
| **Call Types** | 9.0 (646 reviews) | Not enough data | 
| **Click-to-Call** | 9.3 (661 reviews) | Not enough data | 
| **Auto Dialer** | 8.8 (32 reviews) | Not enough data | 

#### Contacts

| Feature | Close | Postscript | 
|---|---|---|
| **Personalization** | 8.8 (657 reviews) | Not enough data | 
| **Information Locater** | 8.7 (619 reviews) | Not enough data | 
| **Record Prospect Data** | 9.0 (654 reviews) | Not enough data | 

#### Insights

| Feature | Close | Postscript | 
|---|---|---|
| **Notes** | 9.3 (677 reviews) | Not enough data | 
| **Daily Summary** | 9.0 (631 reviews) | Not enough data | 
| **Automated Voicemails** | 8.7 (593 reviews) | Not enough data | 
| **Automated Emails** | 9.0 (654 reviews) | Not enough data | 
| **Sorts Prospects** | 8.8 (632 reviews) | Not enough data | 
| **Automated Note Taking** | 9.0 (30 reviews) | Not enough data | 

### Conversational Interface Agents

| Product | Score | Reviews |
|---|---|---|
| **Close** | N/A | N/A |
| **Postscript** | N/A | N/A |

#### Natural Language Interaction - Conversational Interface Agents 

| Feature | Close | Postscript | 
|---|---|---|
| **Natural Language Query Understanding** | Not enough data | Not enough data | 
| **Multi-Turn Conversation Management** | Not enough data | Not enough data | 
| **Voice & Text Interface Support** | Not enough data | Not enough data | 

#### Intent & Action Handling - Conversational Interface Agents 

| Feature | Close | Postscript | 
|---|---|---|
| **Data Retrieval from Connected Systems** | Not enough data | Not enough data | 
| **Intent Recognition & Mapping** | Not enough data | Not enough data | 
| **Action & Workflow Triggering** | Not enough data | Not enough data | 

#### Context & Personalization - Conversational Interface Agents 

| Feature | Close | Postscript | 
|---|---|---|
| **Conversation Context Persistence** | Not enough data | Not enough data | 
| **User Identity & Permission Awareness** | Not enough data | Not enough data | 

#### Enterprise Integration & Deployment - Conversational Interface Agents 

| Feature | Close | Postscript | 
|---|---|---|
| **Enterprise Application Integrations** | Not enough data | Not enough data | 
| **Security & Access Controls** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Close** | N/A | N/A |
| **Postscript** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Close | Postscript | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing)

**Unique to Close (10):** [CRM Software](https://www.g2.com/categories/crm), [Auto Dialer Software](https://www.g2.com/categories/auto-dialer), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [AI SDRs Software](https://www.g2.com/categories/ai-sdrs), [Conversational Interface Agents Software](https://www.g2.com/categories/conversational-interface-agents)



---
## Reviewer Demographics

### By Company Size

| Segment | Close | Postscript | 
|---|---|---|
| **Small-Business** | 79.2% | 92.8% | 
| **Mid-Market** | 20.2% | 7.2% | 
| **Enterprise** | 0.7% | 0% | 

### By Industry

#### Close

- **Marketing and Advertising:** 14.9%
- **Computer Software:** 8.7%
- **Real Estate:** 8.1%
- **Financial Services:** 6.7%
- **Information Technology and Services:** 5.6%
- **Consulting:** 5.4%
- **Professional Training & Coaching:** 4.2%
- **Insurance:** 2.9%
- **Health, Wellness and Fitness:** 2.8%
- **Consumer Services:** 2.5%
- **Other:** 38.3%

#### Postscript

- **Retail:** 23.7%
- **Apparel & Fashion:** 21.1%
- **Consumer Goods:** 13.2%
- **Food & Beverages:** 8.6%
- **Health, Wellness and Fitness:** 8.6%
- **Marketing and Advertising:** 7.9%
- **Cosmetics:** 5.9%
- **Consumer Electronics:** 2.0%
- **Luxury Goods & Jewelry:** 2.0%
- **Sporting Goods:** 1.3%
- **Other:** 5.9%

---
## Alternatives

### Alternatives to Close

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25824 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13840 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1234 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2931 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9665 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14701 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3571 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3064 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1156 reviews)
- [HighLevel](https://www.g2.com/products/highlevel/reviews) — 4.6/5 stars (640 reviews)

### Alternatives to Postscript

- [Attentive](https://www.g2.com/products/attentive/reviews) — 4.5/5 stars (1382 reviews)
- [Klaviyo](https://www.g2.com/products/klaviyo/reviews) — 4.6/5 stars (1354 reviews)
- [Emotive](https://www.g2.com/products/emotive/reviews) — 4.5/5 stars (208 reviews)
- [Omnisend](https://www.g2.com/products/omnisend/reviews) — 4.6/5 stars (1188 reviews)
- [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2108 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14701 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4083 reviews)
- [SlickText](https://www.g2.com/products/slicktext/reviews) — 4.8/5 stars (1859 reviews)
- [Textedly](https://www.g2.com/products/textedly/reviews) — 4.6/5 stars (1356 reviews)
- [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) — 4.7/5 stars (642 reviews)

---
## Top Discussions

### Close

- Title: [What is Close used for?](https://www.g2.com/discussions/close-what-is-close-used-for) — 2 comments
  > **Top comment:** "CRM"
- Title: [How long does it take to generate a new integration?](https://www.g2.com/discussions/how-long-does-it-take-to-generate-a-new-integration) — 2 comments, 1 upvote
  > **Top comment:** "Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website..."
- Title: [how do I integrate WhatsApp?](https://www.g2.com/discussions/how-do-i-integrate-whatsapp) — 2 comments, 1 upvote
  > **Top comment:** "You can use Zapier or use API's to link them manually."
- Title: [What is Close used for?](https://www.g2.com/discussions/what-is-close-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "Close is a conversation-first CRM (customer relationship management) solution built for founders and small, scaling sales teams to manage every conversation..."
- Title: [How fast does close read the feedback provided?](https://www.g2.com/discussions/50910-how-fast-does-close-read-the-feedback-provided) — 1 comment, 1 upvote
  > **Top comment:** "Hi Kamaldeep, thank you for providing feedback for the Close team! We're always working to improve our CRM and take customer feedback seriously. We see all..."

### Postscript

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/close-vs-postscript)