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Compare Close and Outreach 
Featured Products
At a Glance
Market Segments
Small-Business (79.1% of reviews)
Mid-Market (59.7% of reviews)
Entry-Level Pricing
$9.00 1 Seat Per Month
Contact Us
Close
Star Rating
(2,006)4.7 out of 5
Market Segments
Small-Business (79.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 Seat Per Month
Free Trial is available
Browse all 4 pricing plansOutreach
Star Rating
(3,535)4.3 out of 5
Market Segments
Mid-Market (59.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about OutreachSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Close excels in user experience, with many praising its intuitive interface that simplifies navigation and reduces the learning curve for new users. One user highlighted how easy it is to integrate with tools like Calendly and Slack, making it a seamless part of their workflow.
- Users say that Outreach provides strong automation capabilities, effectively handling repetitive sales tasks. Reviewers appreciate its AI-generated insights and sentiment analysis features, which help streamline engagement and improve productivity.
- According to verified reviews, Close stands out for its ease of setup, with users noting a quick implementation process that allows teams to get started without extensive training. This is contrasted by Outreach, where some users have reported challenges in configuration and setup.
- Reviewers mention that Close's call tracking features, such as call recording and smart views, are particularly useful for managing sales cycles. Users find these tools essential for keeping track of deals and ensuring effective follow-ups.
- G2 reviewers highlight that while Outreach has a user-friendly interface, it sometimes lacks the depth of features that Close offers for task management and lead follow-up. Users have noted that Close's capabilities in these areas are more robust, leading to better overall sales management.
- Users report that Close's customer support is highly rated, with many mentioning the quality of assistance they receive. In contrast, while Outreach does provide support, some users feel it could be more responsive, particularly when dealing with complex issues.
Pricing
Entry-Level Pricing
Close
Solo
$9.00
1 Seat Per Month
Built for the individual who wants every lead, pipeline, and conversation in one place.
- 1 user included
Outreach
Future Outreach Customers
Contact Us
- Sales engagement
- Opportuntity management
- Mutual success plans
Free Trial
Close
Free Trial is available
Outreach
No trial information availableRatings
Meets Requirements
9.1
1,739
8.7
2,679
Ease of Use
9.2
1,780
8.3
2,695
Ease of Setup
9.0
1,117
7.7
857
Ease of Admin
9.0
565
7.8
774
Quality of Support
9.3
1,555
8.3
2,433
Has the product been a good partner in doing business?
9.3
560
8.5
760
Product Direction (% positive)
9.5
1,751
8.5
2,509
Features by Category
Sales Force Automation
9.0
1353
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
1358
|
Verified
Not enough data
9.0
1386
|
Verified
Not enough data
8.3
1166
Not enough data
9.1
1307
|
Verified
Not enough data
8.4
1123
Not enough data
8.3
1131
Not enough data
8.4
1162
Not enough data
Marketing Automation
8.7
1261
Not enough data
8.5
1218
Not enough data
9.2
1339
Not enough data
8.2
1133
Not enough data
Customer Support
8.7
1216
|
Verified
Not enough data
8.7
1226
|
Verified
Not enough data
8.7
1260
|
Verified
Not enough data
8.7
1250
|
Verified
Not enough data
8.6
1198
|
Verified
Not enough data
Reporting & Analytics
8.7
1259
|
Verified
Not enough data
8.8
1281
|
Verified
Not enough data
8.2
1141
Not enough data
Mobile & Social
8.2
1074
Not enough data
7.9
1096
Not enough data
8.2
1087
Not enough data
Platform
8.7
1196
|
Verified
Not enough data
8.8
1215
|
Verified
Not enough data
8.9
1198
Not enough data
8.5
1124
Not enough data
8.0
1070
|
Verified
Not enough data
8.4
1098
Not enough data
9.1
1212
|
Verified
Not enough data
8.4
1115
Not enough data
Integration
8.8
1124
|
Verified
Not enough data
8.7
1126
|
Verified
Not enough data
8.5
1060
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - CRM
8.5
82
Not enough data
8.5
80
Not enough data
8.6
80
Not enough data
8.5
81
Not enough data
8.7
81
Not enough data
8.8
80
Not enough data
8.7
80
Not enough data
Lead Facilitation
7.9
133
Feature Not Available
8.6
133
7.5
34
9.0
140
8.1
36
8.6
134
8.1
38
Organization
9.2
136
7.9
33
8.9
133
8.0
35
8.9
133
8.1
33
Performance Analysis
8.2
127
7.4
38
8.9
134
8.3
41
Sales Analysis
8.3
134
7.3
37
8.6
134
7.8
38
Generative AI
8.4
82
7.9
25
8.7
82
7.6
24
Agentic AI - AI Sales Assistant
9.8
9
Not enough data
9.6
9
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
9.8
8
Not enough data
8.9
9
Not enough data
9.8
8
Not enough data
Integrated Workflows
9.1
220
8.7
1007
|
Verified
9.1
223
9.1
1060
|
Verified
9.0
215
8.4
869
|
Verified
8.7
212
8.2
796
|
Verified
9.0
217
8.5
1009
|
Verified
9.0
221
8.6
400
8.9
220
8.2
347
Repeatability and Reportability
8.6
215
8.4
862
|
Verified
8.9
215
8.6
951
|
Verified
8.9
205
8.5
929
|
Verified
8.3
203
7.8
771
|
Verified
7.8
201
7.0
314
AI and Automation
8.2
194
7.8
342
8.1
197
7.3
308
8.2
190
7.7
346
7.9
198
7.3
298
7.8
196
7.0
292
Generative AI
8.0
197
6.7
138
Agentic AI - Sales Engagement
8.5
32
6.4
26
8.5
32
7.2
26
8.6
32
7.6
26
8.3
31
6.3
26
8.8
31
6.7
26
8.8
32
6.8
26
8.9
32
6.9
25
Dialing Options
9.1
150
Not enough data
9.2
151
Not enough data
9.4
17
Not enough data
Agent Tools
8.6
146
Not enough data
8.8
142
Not enough data
9.4
147
Not enough data
Automation
8.9
141
Not enough data
8.5
142
Not enough data
8.6
142
Not enough data
Agentic AI - Auto Dialer
8.8
21
Not enough data
8.8
21
Not enough data
AI Capabilities - Auto Dialer
9.4
17
Not enough data
9.3
17
Not enough data
9.5
17
Not enough data
Call Analytics
Not enough data
8.3
128
Not enough data
7.8
108
Not enough data
8.0
115
Not enough data
Feature Not Available
Artificial Intelligence - Conversation Intelligence
Not enough data
Feature Not Available
Not enough data
7.7
95
Not enough data
Not enough data
Generative AI
Not enough data
7.5
40
Agentic AI - Conversation Intelligence
Not enough data
6.0
7
Not enough data
6.4
7
Not enough data
6.0
7
Not enough data
5.7
7
Not enough data
5.7
7
Not enough data
5.5
7
Not enough data
6.0
7
Text Messaging
8.8
265
|
Verified
Not enough data
9.3
287
|
Verified
Not enough data
9.3
282
|
Verified
Not enough data
8.7
267
|
Verified
Not enough data
8.4
252
Not enough data
8.7
257
Not enough data
8.9
256
Not enough data
Feature Not Available
Not enough data
SMS Platform
9.0
280
|
Verified
Not enough data
9.1
276
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
263
|
Verified
Not enough data
Agentic AI - SMS Marketing
8.6
15
Not enough data
8.4
15
Not enough data
9.0
15
Not enough data
8.7
15
Not enough data
8.9
15
Not enough data
8.6
15
Not enough data
Channels
8.6
105
Not enough data
8.6
107
Not enough data
8.0
107
Not enough data
Design
8.5
109
Not enough data
7.9
106
Not enough data
8.9
107
Not enough data
8.9
106
Not enough data
9.0
103
Not enough data
Generative AI
8.3
103
Not enough data
8.8
102
Not enough data
Revenue Sourcing and Forecasting
Not enough data
7.4
51
Not enough data
7.9
60
Not enough data
8.3
79
Not enough data
8.1
53
Not enough data
7.9
59
Not enough data
8.0
21
Not enough data
8.0
22
CRM Data Enrichment
Not enough data
8.7
92
Not enough data
8.7
101
Not enough data
8.2
74
Not enough data
Feature Not Available
Not enough data
8.2
22
Account Management
Not enough data
7.8
69
Not enough data
7.8
70
Not enough data
8.0
70
Not enough data
8.5
80
Not enough data
7.8
24
Not enough data
8.1
21
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.6
37
Not enough data
9.1
38
Not enough data
9.2
38
Not enough data
9.3
38
Not enough data
9.1
37
Not enough data
8.6
37
Not enough data
9.0
37
Not enough data
Generative AI
9.1
37
Not enough data
Workforce Management
9.3
38
Not enough data
9.1
37
Not enough data
Call Center Infrastructure (CCI)
9.8
9
Not enough data
9.6
9
Not enough data
9.8
10
Not enough data
9.8
9
Not enough data
Administrative
9.7
40
Not enough data
9.2
39
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
7.5
193
Not enough data
8.2
234
|
Verified
Not enough data
6.9
165
|
Verified
Not enough data
8.3
245
|
Verified
Personalization
Not enough data
8.3
263
|
Verified
Not enough data
7.8
270
|
Verified
Not enough data
8.2
322
|
Verified
Not enough data
8.1
227
|
Verified
Administrative
Not enough data
8.7
306
|
Verified
Not enough data
8.4
258
|
Verified
Not enough data
8.5
264
Agentic AI - Email Tracking
8.7
22
7.3
16
8.3
22
7.1
17
8.1
20
7.9
17
8.3
21
6.4
16
8.2
21
6.4
16
8.1
20
6.3
16
8.2
21
6.5
16
Analytics
8.6
488
8.8
1440
Feature Not Available
8.4
1380
Feature Not Available
Feature Not Available
Customizations
9.0
496
8.8
1406
9.2
496
8.9
1432
8.8
521
8.5
1405
8.6
477
8.3
1056
9.2
519
9.0
1448
Generative AI
Feature Not Available
6.8
162
Agentic AI - Sales Analytics
9.0
17
6.7
8
8.9
17
7.9
8
8.8
16
6.4
7
9.0
17
6.4
7
8.4
17
6.4
7
Data Sourcing
8.5
163
7.7
158
8.7
163
7.9
173
8.5
163
Feature Not Available
8.8
166
8.1
187
8.6
160
7.6
167
Predictive Analytics
8.6
160
7.3
141
8.7
160
7.4
135
8.3
155
7.0
126
8.4
158
7.3
134
Sales Management
9.1
161
8.0
148
8.3
157
Feature Not Available
8.8
156
7.8
163
9.2
161
8.8
188
Agentic AI - Outbound Call Tracking
8.5
24
5.2
10
8.4
24
5.5
10
Calling
9.2
664
8.5
813
Feature Not Available
7.9
906
9.0
645
8.4
1032
9.3
659
8.8
1089
8.9
30
5.5
14
Contacts
8.8
655
8.6
1146
8.7
618
8.0
985
9.0
653
8.4
1066
Insights
9.3
676
8.3
1092
|
Verified
9.0
630
8.4
1051
8.7
592
7.7
594
9.0
652
9.1
1191
8.8
631
8.1
1036
9.0
28
6.7
13
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
8.3
197
|
Verified
Not enough data
8.2
196
|
Verified
Not enough data
8.2
179
|
Verified
Not enough data
8.0
142
|
Verified
Feedback
Not enough data
8.3
165
|
Verified
Not enough data
8.1
162
|
Verified
Not enough data
8.1
141
Not enough data
8.3
174
|
Verified
Not enough data
8.4
192
|
Verified
Not enough data
8.3
191
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
6.7
21
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Close and Outreach are categorized as Sales Engagement, AI Sales Assistant, Outbound Call Tracking, Sales Analytics, and Email Tracking
Unique Categories
Close is categorized as Customer Communications Management, SMS Marketing, CRM, Call Center Infrastructure (CCI), and Auto Dialer
Outreach is categorized as Revenue Operations & Intelligence (RO&I), AI SDRs, Conversation Intelligence, Sales Coaching, Sales Performance Management, and Revenue AI Platforms
Reviews
Reviewers' Company Size
Close
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Outreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.0%
Computer Software
8.7%
Real Estate
8.2%
Financial Services
6.6%
Information Technology and Services
5.5%
Other
56.0%
Computer Software
36.9%
Information Technology and Services
18.2%
Marketing and Advertising
7.2%
Internet
6.3%
Financial Services
3.2%
Other
28.3%
Alternatives
Discussions
How long does it take to generate a new integration?
2 Comments
PE
Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website...Read more
how do I integrate WhatsApp?
2 Comments
KS
You can use Zapier or use API's to link them manually.Read more
Has anyone made the a migration from gmail to Outlook? If so, how did your use of Outreach change?
2 Comments
MS
Yes, I have performed the task, the free methods are here using GSMMO - https://www.transferemails.com/transfer-emails-from-outlook-to-gmail/Read more
What is the best way to log follow ups?
2 Comments
JK
When I engage a customer, either email or call, I put them into a follow up sequence, typically that has 3 steps, call > email > call to make sure we keep...Read more
What are the other best ways Outreach can be used in?
2 Comments
IS
We also used it for hiring workflow.Read more
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