Compare Close and Outreach 
Featured Products
At a Glance
Market Segments
Small-Business (79.1% of reviews)
Mid-Market (59.7% of reviews)
Entry-Level Pricing
$9.00 1 Seat Per Month
Contact Us
Close
Star Rating
(2,027)4.7 out of 5
Market Segments
Small-Business (79.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 Seat Per Month
Free Trial is available
Browse all 4 pricing plansOutreach
Star Rating
(3,564)4.3 out of 5
Market Segments
Mid-Market (59.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about OutreachSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Close excels in user experience, with many praising its intuitive interface and ease of use. Users highlight how quickly they can manage their pipeline and respond to customers, making it a favorite for sales development representatives.
- According to verified reviews, Outreach is recognized for its comprehensive feature set that organizes the entire sales journey effectively. Users appreciate its ability to automate mundane tasks within a unified interface, which enhances productivity for sales teams.
- Users say that Close offers a smooth implementation process, with many noting that the initial setup was straightforward and quick. This ease of onboarding is a significant advantage for teams looking to get started without extensive training.
- Reviewers mention that while Outreach provides a structured approach to sales engagement, some users have found it less flexible in adapting to specific workflows compared to Close. This can lead to challenges in configuration for teams with unique needs.
- G2 reviewers highlight the quality of support provided by Close, with many users expressing satisfaction with the responsiveness and helpfulness of the support team. This level of support is crucial for teams that rely on timely assistance to resolve issues.
- According to recent feedback, Outreach is praised for its professional support team and the clarity it brings to sales processes. However, some users feel that Close's focus on simplicity and ease of use gives it an edge in day-to-day operations, especially for smaller businesses.
Pricing
Entry-Level Pricing
Close
Solo
$9.00
1 Seat Per Month
Built for the individual who wants every lead, pipeline, and conversation in one place.
- 1 user included
Outreach
Future Outreach Customers
Contact Us
- Sales engagement
- Opportuntity management
- Mutual success plans
Free Trial
Close
Free Trial is available
Outreach
No trial information availableRatings
Meets Requirements
9.1
1,751
8.7
2,696
Ease of Use
9.2
1,792
8.3
2,713
Ease of Setup
9.0
1,130
7.7
874
Ease of Admin
9.0
568
7.8
775
Quality of Support
9.3
1,566
8.3
2,444
Has the product been a good partner in doing business?
9.3
563
8.5
761
Product Direction (% positive)
9.5
1,763
8.5
2,524
Features by Category
Sales Force Automation
9.0
1358
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
1363
|
Verified
Not enough data
9.0
1390
|
Verified
Not enough data
8.3
1166
Not enough data
9.1
1308
|
Verified
Not enough data
8.4
1124
Not enough data
8.3
1131
Not enough data
8.4
1162
Not enough data
Marketing Automation
8.7
1263
Not enough data
8.5
1218
Not enough data
9.2
1340
Not enough data
8.2
1133
Not enough data
Customer Support
8.7
1216
|
Verified
Not enough data
8.7
1226
|
Verified
Not enough data
8.7
1260
|
Verified
Not enough data
8.7
1252
|
Verified
Not enough data
8.6
1199
|
Verified
Not enough data
Reporting & Analytics
8.6
1262
|
Verified
Not enough data
8.8
1283
|
Verified
Not enough data
8.2
1142
Not enough data
Mobile & Social
8.2
1075
Not enough data
7.9
1098
Not enough data
8.2
1088
Not enough data
Platform
8.7
1196
|
Verified
Not enough data
8.8
1214
|
Verified
Not enough data
8.9
1197
Not enough data
8.5
1124
Not enough data
8.0
1070
|
Verified
Not enough data
8.4
1097
Not enough data
9.1
1215
|
Verified
Not enough data
8.4
1114
Not enough data
Integration
8.8
1123
|
Verified
Not enough data
8.7
1125
|
Verified
Not enough data
8.5
1059
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - CRM
8.5
82
Not enough data
8.5
80
Not enough data
8.6
80
Not enough data
8.5
81
Not enough data
8.7
81
Not enough data
8.8
80
Not enough data
8.7
80
Not enough data
Lead Facilitation
7.9
133
Feature Not Available
8.6
133
7.5
34
9.0
140
8.1
36
8.6
134
8.1
38
Organization
9.2
136
7.9
33
8.9
133
8.0
35
8.9
133
8.1
33
Performance Analysis
8.2
127
7.4
38
8.9
134
8.3
41
Sales Analysis
8.3
134
7.3
37
8.6
134
7.8
38
Generative AI
8.4
82
7.8
26
8.7
82
7.6
24
Agentic AI - AI Sales Assistant
9.8
9
Not enough data
9.6
9
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
9.8
8
Not enough data
8.9
9
6.3
5
9.8
8
Not enough data
Integrated Workflows
9.1
220
8.8
1014
|
Verified
9.1
223
9.1
1069
|
Verified
9.0
215
8.4
877
|
Verified
8.7
212
8.2
799
|
Verified
9.0
217
8.5
1015
|
Verified
9.0
221
8.6
401
8.9
220
8.2
348
Repeatability and Reportability
8.6
215
8.4
863
|
Verified
8.9
215
8.6
963
|
Verified
8.9
206
8.5
930
|
Verified
8.3
204
7.8
770
|
Verified
7.8
201
7.0
314
AI and Automation
8.2
194
7.8
343
8.1
197
7.3
308
8.2
190
7.7
346
7.9
198
7.3
298
7.8
196
7.0
292
Generative AI
8.0
197
6.7
138
Agentic AI - Sales Engagement
8.5
32
6.4
26
8.5
32
7.2
26
8.6
32
7.6
26
8.3
31
6.3
26
8.8
31
6.7
26
8.8
32
6.8
26
8.9
32
6.9
25
Dialing Options
9.1
150
Not enough data
9.2
151
Not enough data
9.4
17
Not enough data
Agent Tools
8.6
146
Not enough data
8.8
142
Not enough data
9.4
147
Not enough data
Automation
8.9
141
Not enough data
8.5
142
Not enough data
8.6
142
Not enough data
Agentic AI - Auto Dialer
8.8
21
Not enough data
8.8
21
Not enough data
AI Capabilities - Auto Dialer
9.4
17
Not enough data
9.3
17
Not enough data
9.5
17
Not enough data
Call Analytics
Not enough data
8.3
128
Not enough data
7.8
108
Not enough data
8.0
115
Not enough data
Feature Not Available
Artificial Intelligence - Conversation Intelligence
Not enough data
Feature Not Available
Not enough data
7.7
95
Not enough data
Not enough data
Generative AI
Not enough data
7.5
40
Agentic AI - Conversation Intelligence
Not enough data
6.0
7
Not enough data
6.4
7
Not enough data
6.0
7
Not enough data
5.7
7
Not enough data
5.7
7
Not enough data
5.5
7
Not enough data
6.0
7
Text Messaging
8.8
265
|
Verified
Not enough data
9.3
287
|
Verified
Not enough data
9.3
282
|
Verified
Not enough data
8.7
267
|
Verified
Not enough data
8.4
252
Not enough data
8.7
257
Not enough data
8.9
256
Not enough data
Feature Not Available
Not enough data
SMS Platform
9.0
280
|
Verified
Not enough data
9.1
276
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
263
|
Verified
Not enough data
Agentic AI - SMS Marketing
8.6
15
Not enough data
8.4
15
Not enough data
9.0
15
Not enough data
8.7
15
Not enough data
8.9
15
Not enough data
8.6
15
Not enough data
Channels
8.6
106
Not enough data
8.6
107
Not enough data
8.0
107
Not enough data
Design
8.5
109
Not enough data
7.9
106
Not enough data
8.9
107
Not enough data
8.9
106
Not enough data
9.0
103
Not enough data
Generative AI
8.3
103
Not enough data
8.8
102
Not enough data
Revenue Sourcing and Forecasting
Not enough data
7.4
51
Not enough data
7.9
60
Not enough data
8.3
79
Not enough data
8.1
53
Not enough data
7.9
59
Not enough data
8.0
21
Not enough data
8.0
22
CRM Data Enrichment
Not enough data
8.7
92
Not enough data
8.7
101
Not enough data
8.2
74
Not enough data
Feature Not Available
Not enough data
8.2
22
Account Management
Not enough data
7.8
69
Not enough data
7.8
70
Not enough data
8.0
70
Not enough data
8.5
81
Not enough data
7.8
24
Not enough data
8.1
21
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.6
37
Not enough data
9.1
38
Not enough data
9.2
38
Not enough data
9.3
38
Not enough data
9.1
37
Not enough data
8.6
37
Not enough data
9.0
37
Not enough data
Generative AI
9.1
37
Not enough data
Workforce Management
9.3
38
Not enough data
9.1
37
Not enough data
Call Center Infrastructure (CCI)
9.8
9
Not enough data
9.6
9
Not enough data
9.8
10
Not enough data
9.8
9
Not enough data
Administrative
9.7
40
Not enough data
9.2
39
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
7.5
192
Not enough data
8.2
233
|
Verified
Not enough data
6.9
164
|
Verified
Not enough data
8.3
244
|
Verified
Personalization
Not enough data
8.3
262
|
Verified
Not enough data
7.8
269
|
Verified
Not enough data
8.2
321
|
Verified
Not enough data
8.1
226
|
Verified
Administrative
Not enough data
8.7
305
|
Verified
Not enough data
8.4
257
|
Verified
Not enough data
8.5
263
Agentic AI - Email Tracking
8.7
22
7.3
16
8.3
22
7.2
18
8.1
20
7.9
17
8.3
21
6.4
16
8.2
21
6.4
16
8.1
20
6.3
16
8.2
21
6.5
16
Analytics
8.6
488
8.8
1439
Feature Not Available
8.4
1379
Feature Not Available
Feature Not Available
Customizations
9.0
496
8.8
1405
9.2
496
8.9
1432
8.8
521
8.5
1404
8.6
477
8.3
1055
9.2
519
9.0
1447
Generative AI
Feature Not Available
6.8
162
Agentic AI - Sales Analytics
9.0
17
6.7
8
8.9
17
7.9
8
8.8
16
6.4
7
9.0
17
6.4
7
8.4
17
6.4
7
Data Sourcing
8.5
163
7.7
157
8.7
163
7.9
173
8.5
163
Feature Not Available
8.8
167
8.1
187
8.6
161
7.6
167
Predictive Analytics
8.6
160
7.3
140
8.7
160
7.4
134
8.3
156
7.0
125
8.4
158
7.3
133
Sales Management
9.1
161
7.9
147
8.3
157
Feature Not Available
8.8
157
7.8
162
9.2
161
8.8
188
Agentic AI - Outbound Call Tracking
8.5
24
5.2
10
8.4
24
5.5
10
Calling
9.2
665
8.5
813
Feature Not Available
7.9
906
9.0
645
8.4
1032
9.3
660
8.8
1089
8.8
31
5.8
15
Contacts
8.8
656
8.6
1145
8.7
618
8.0
984
9.0
653
8.4
1066
Insights
9.3
676
8.3
1092
|
Verified
9.0
630
8.4
1051
8.7
592
7.7
593
9.0
653
9.1
1191
8.8
631
8.1
1035
9.0
29
6.9
14
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
8.3
197
|
Verified
Not enough data
8.2
196
|
Verified
Not enough data
8.2
179
|
Verified
Not enough data
8.0
142
|
Verified
Feedback
Not enough data
8.3
165
|
Verified
Not enough data
8.1
162
|
Verified
Not enough data
8.1
141
Not enough data
8.3
174
|
Verified
Not enough data
8.4
192
|
Verified
Not enough data
8.3
191
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
6.7
21
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Close and Outreach are categorized as Outbound Call Tracking, Sales Analytics, AI Sales Assistant, Sales Engagement, and Email Tracking
Unique Categories
Close is categorized as CRM, Auto Dialer, Customer Communications Management, SMS Marketing, and Call Center Infrastructure (CCI)
Outreach is categorized as Revenue Operations & Intelligence (RO&I), AI SDRs, Conversation Intelligence, Sales Coaching, Sales Performance Management, and Revenue AI Platforms
Reviews
Reviewers' Company Size
Close
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Outreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.0%
Computer Software
8.7%
Real Estate
8.1%
Financial Services
6.6%
Information Technology and Services
5.5%
Other
56.1%
Computer Software
36.9%
Information Technology and Services
18.2%
Marketing and Advertising
7.2%
Internet
6.3%
Financial Services
3.1%
Other
28.2%
Discussions
What is Close used for?
2 Comments
TH
CRMRead more
How long does it take to generate a new integration?
2 Comments
PE
Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website...Read more
how do I integrate WhatsApp?
2 Comments
KS
You can use Zapier or use API's to link them manually.Read more
Can someone recommend an auto dialer that works well with outreach?
2 Comments
KG
ring centralRead more
Can I use this for Sales Development?
2 Comments
SK
Definitely...tons of features for SD...email tracking, templates, sequences, etcRead more
What are the other best ways Outreach can be used in?
2 Comments
IS
We also used it for hiring workflow.Read more
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