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# Close vs Outreach Comparison - What are their main differences?

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Pricing

**Close**
Free Trial

**$9.00** Per User Per Month · Solo

**$35.00** Per User Per Month · Essentials

**$99.00** Per User Per Month · Growth

**$139.00** Per User Per Month · Scale

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**Outreach**

**Custom Quote Available** Per User Per Month · Engage 

**Custom Quote Available** Per User Per Month · Call (Voice package)

**Custom Quote Available** Per User Per Month · Meet

**Custom Quote Available** Per User Per Month · Deal

**Custom Quote Available** Per User Per Month · Forecast

**Contact vendor for details** Per User Per Month · Amplify

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**Pricing Insights**
from reviews

Perceived Cost

**Close**
$$$$$

**Outreach**
$$$$$

Average Discount

**Close**
11%

**Outreach**
12%1% more

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
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Time to Implement

**Close** 6 months
Based on 100 responses

**Outreach** 6 months
Based on 100 responses

Return on Investment

**Close** 6 months
Based on 100 responses

**Outreach** 6 months
Based on 100 responses

 ![Close](https://images.g2crowd.com/uploads/product/hd_favicon/6ad2a7af22edebee61fd4bd8f4d58aaf/close.svg "Close")

 ![Outreach](https://images.g2crowd.com/uploads/product/hd_favicon/1521467568/outreach.png "Outreach")

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**Pros & Cons**
from reviews

**Close**

Ease of Use (819)

Helpful (482)

Missing Features (271)

Call Issues (194)

**Outreach**

Ease of Use (87)

Automation (54)

Missing Features (38)

Learning Curve (26)

Integrations

**Close**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_99c4bd25dc044ae603ad32e419e76983/apollo-io.png "Product Avatar Image")

Apollo.io

](https://www.g2.com/products/apollo-io/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d58dae37ba235f74d23eb274396668e0/badger-maps.png "Product Avatar Image")

Badger Maps

](https://www.g2.com/products/badger-maps/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3a9f46b15d804a2abbb8138a7bf78b88/calendly%282%29.png "Product Avatar Image")

Calendly Sales

](https://www.g2.com/products/calendly/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f742b4ff1249f9894b7cf05725e9152e/calltools.jpg "Product Avatar Image")

CallTools

](https://www.g2.com/products/calltools/reviews)[
View all
](https://www.g2.com/products/close/integrations)

**Outreach**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a32e0e26763af4564c2d6b2d497f3b71/6sense-sales.png "Product Avatar Image")

6sense Sales Intelligence

](https://www.g2.com/products/6sense-sales/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_da24ab8969ae1c7989ab7867d0dd2142/aircall.png "Product Avatar Image")

Aircall

](https://www.g2.com/products/aircall/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_99c4bd25dc044ae603ad32e419e76983/apollo-io.png "Product Avatar Image")

Apollo.io

](https://www.g2.com/products/apollo-io/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fc8badc9729846eda58f936bcfe9b05e/asana-for-gmail-for-g-suite.jpg "Product Avatar Image")

Asana for Gmail for G Suite

](https://www.g2.com/products/asana-for-gmail-for-g-suite/reviews)[
View all
](https://www.g2.com/products/outreach/integrations)

Screenshots

**Close**
 ![Close screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1334589/inbox.png)

**Outreach**
 ![Outreach screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/73872/pipeline-management-screenshot.png)

**Ratings**
from reviews

Meets Requirements

**Close**

**9.1** /10

Based on 1,819 responses

**Outreach**

**8.7** /10

Based on 2,789 responses

Ease of Use

**Close**

**9.2** /10

Based on 1,864 responses

**Outreach**

**8.3** /10

Based on 2,806 responses

Ease of Setup

**Close**

**9.0** /10

Based on 1,198 responses

**Outreach**

**7.8** /10

Based on 966 responses

Ease of Admin

**Close**

**9.0** /10

Based on 603 responses

**Outreach**

**7.8** /10

Based on 776 responses

Quality of Support

**Close**

**9.3** /10

Based on 1,630 responses

**Outreach**

**8.3** /10

Based on 2,531 responses

Has the product been a good partner in doing business?

**Close**

**9.3** /10

Based on 598 responses

**Outreach**

**8.5** /10

Based on 762 responses

Product Direction (% positive)

**Close**

**9.5** /10

Based on 1,825 responses

**Outreach**

**8.4** /10

Based on 2,534 responses

**Features**
ratings from reviews

AI Sales Assistant

**9.0** /10

Based on 154 responses

**7.7** /10

Based on 67 responses

Sales Engagement

**8.6** /10

Based on 231 responses

**7.7** /10

Based on 1,168 responses

Sales Analytics

**8.7** /10

Based on 178 responses

**7.4** /10

Based on 227 responses

Uncover more feature rated insights from real users to improve your shopping experience.

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Outbound Call Tracking

**8.9** /10

Based on 717 responses

**7.7** /10

Based on 1,326 responses

CRM

**8.7** /10

Based on 1,583 responses

Not enough data

AI SDRs

Not enough data

**6.4** /10

Based on 7 responses

Auto Dialer

**9.1** /10

Based on 158 responses

Not enough data

Conversation Intelligence

Not enough data

**6.7** /10

Based on 187 responses

SMS Marketing

**8.9** /10

Based on 313 responses

Not enough data

Customer Communications Management

**8.6** /10

Based on 118 responses

Not enough data

Revenue Operations & Intelligence (RO&I)

Not enough data

**7.9** /10

Based on 115 responses

Call Center Infrastructure (CCI)

**9.3** /10

Based on 42 responses

Not enough data

Sales Performance Management

Not enough data

**8.1** /10

Based on 403 responses

Email Tracking

Not enough data

**7.7** /10

Based on 1,581 responses

Sales Coaching

Not enough data

**8.1** /10

Based on 254 responses

Revenue AI Platforms

Not enough data

**5.7** /10

Based on 36 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
79.7%

Mid-Market(51-1000 emp.)
19.7%

Enterprise(\> 1000 emp.)
0.6%

Small-Business(50 or fewer emp.)
79.7%

Mid-Market(51-1000 emp.)
19.7%

Enterprise(\> 1000 emp.)
0.6%

Small-Business(50 or fewer emp.)
19.1%

Mid-Market(51-1000 emp.)
59.2%

Enterprise(\> 1000 emp.)
21.7%

Small-Business(50 or fewer emp.)
19.1%

Mid-Market(51-1000 emp.)
59.2%

Enterprise(\> 1000 emp.)
21.7%

**Reviewers' Industry**

[![Close](https://images.g2crowd.com/uploads/product/hd_favicon/6ad2a7af22edebee61fd4bd8f4d58aaf/close.svg "Close")](https://www.g2.com/products/close/reviews)
Close

Marketing and Advertising
15.0%

Computer Software
8.7%

Real Estate
8.1%

Financial Services
6.6%

Information Technology and Services
5.7%

Other
55.9%

[![Outreach](https://images.g2crowd.com/uploads/product/hd_favicon/1521467568/outreach.png "Outreach")](https://www.g2.com/products/outreach/reviews)
Outreach

Computer Software
36.8%

Information Technology and Services
18.2%

Marketing and Advertising
7.2%

Internet
6.2%

Financial Services
3.1%

Other
28.5%

Alternatives

**Close Alternatives**

 ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")

[
Salesforce Sales Cloud
](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)

 ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")

[
HubSpot Sales Hub
](/products/hubspot-sales-hub/reviews)

 ![Freshsales](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales")

[
Freshsales
](/products/freshsales/reviews)

 ![ActiveCampaign](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign")

[
ActiveCampaign
](/products/activecampaign/reviews)

**Outreach Alternatives**

 ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")

[
Salesforce Sales Cloud
](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)

 ![Salesloft](https://images.g2crowd.com/uploads/product/hd_favicon/133ac8908c1967e2913674b8ad18ab5f/salesloft.svg "Salesloft")

[
Salesloft
](/products/salesloft/reviews)

 ![Apollo.io](https://images.g2crowd.com/uploads/product/hd_favicon/774372bf572eb33280b101482ce703b9/apollo-io.svg "Apollo.io")

[
Apollo.io
](/products/apollo-io/reviews)

 ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")

[
HubSpot Sales Hub
](/products/hubspot-sales-hub/reviews)

## Close vs Outreach FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Close vs Outreach?

Close stands out for higher reviewer satisfaction in ease of use, setup, and support, while Outreach is more widely adopted in mid-market and enterprise segments.

| [Close](https://www.g2.com/products/close/reviews) | [Outreach](https://www.g2.com/products/outreach/reviews) |
| --- | --- |
| 4.7/5 (2,069 reviews) | 4.3/5 (3,574 reviews) |
| Small-Business | Mid-Market |
| 9.1 | 7.7 |
| 9.3 | 8.3 |
| Ease of Use (819 all-time mentions) | Automation (49 all-time mentions) |

### How do the pricing models of Close and Outreach compare?

Close is rated higher for value by reviewers, with a stronger Price/Cost satisfaction score than Outreach.

- **Close:** Reviewers frequently cite Close as budget-friendly and offering more features for the price, especially for small teams and solo users.
- **Outreach:** Reviewers note Outreach is comparatively expensive, particularly for smaller organizations, and mention high cost as a reason for switching to alternatives.
- **Switching Reason:** Several reviewers have switched from Outreach to other CRMs due to cost and perceived lack of innovation.

### What are the best alternatives to Close and Outreach?

The top three alternatives to Close and Outreach are Agentforce Sales, HubSpot Sales Hub, and Clari.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Close](https://www.g2.com/products/close/reviews) | 4.7/5 (2,069 reviews) | Small-Business | Budget-friendly for small teams | Ease of Use (819 all-time mentions) |
| [Outreach](https://www.g2.com/products/outreach/reviews) | 4.3/5 (3,574 reviews) | Mid-Market | Comparatively expensive for small teams | Automation (49 all-time mentions) |
| [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25,876 reviews) | Mid-Market | — | — |
| [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5 (13,909 reviews) | Small-Business | — | — |
| [Clari](https://www.g2.com/products/clari/reviews) | 4.6/5 (5,610 reviews) | Enterprise | — | — |

### Which CRM features should I prioritize when comparing Close and Outreach?

Buyers comparing Close and Outreach should prioritize ease of use, automation, integrations, reporting, and support quality.

- **Ease of Use:** Close: 9.2; Outreach: 8.3; 819 all-time mentions for Close, 80 for Outreach.
- **Automation:** Close: 292 all-time mentions; Outreach: 49 all-time mentions.
- **Integrations:** Close: 274 all-time mentions; Outreach: 39 all-time mentions.
- **Reporting:** Close: Reporting cited as a key feature in recent reviews; Outreach: 18 all-time mentions for Reporting.
- **Support Quality:** Close: 9.3; Outreach: 8.3.

### What are the pros and cons of Close vs Outreach?

Close's headline strength is ease of use, while Outreach is most recognized for automation capabilities.

- **Close strengths:** Ease of Use (819 all-time mentions), Helpful (441), Features (394), Simple (387), Intuitive (358), User Interface (323), User-Friendly (322), Efficiency (320), Time-saving (313), Lead Management (309), Customer Support (308), Automation (292), Integrations (274), CRM Integration (272), Lead Generation (241), Easy Integration (230), Easy Setup (228), Reliability (206).
- **Close trade-offs:** Missing Features (244), Call Issues (181).
- **Outreach strengths:** Automation (49 all-time mentions), Ease of Use (80), Helpful (47), Features (41), Time-saving (41), Integrations (39), Simple (31), Efficiency (28), Easy Integrations (27), Intuitive (27), Prospecting (27), User Interface (27), Tracking Ease (19), Customer Support (18), Email Tracking (18), Reporting (18).
- **Outreach trade-offs:** Missing Features (32), Limited Customization (19), Poor Customer Support (16), Sequence Issues (16).

### Is Close or Outreach better for small businesses?

Close is the better fit for small businesses, with a higher share of small-business reviewers and strong sentiment on affordability and ease of use.

- **Close:** Largest segment is Small-Business; reviewers consistently highlight its budget-friendly pricing, intuitive setup, and suitability for solo users and small teams.
- **Outreach:** Largest segment is Mid-Market; reviewers note higher cost and a steeper learning curve, making it less favored by small-business users.

### Which CRM platform has better integrations?

Close and Outreach are both praised for integrations, but Close has a higher all-time mention count for integrations in reviews.

- **Close:** 274 all-time mentions for integrations; reviewers specifically cite integrations with Calendly and Google Workspace.
- **Outreach:** 39 all-time mentions for integrations; reviewers highlight integrations with Gong, Nooks, and Lusha.

### How do Close and Outreach compare on customer support?

Close is rated higher for Quality of Support by a full point (9.3 vs 8.3), a material difference in reviewer satisfaction.

- **Close:** Reviewers frequently describe support as responsive, fast, and detailed, with many citing positive onboarding and troubleshooting experiences.
- **Outreach:** Reviewers report mixed experiences, with some noting helpful support but others citing slow or unresponsive service and challenges with technical issues.

### Which is easier to implement, Close or Outreach?

Close is rated higher for Ease of Setup (9.1 vs 7.7), indicating reviewers find it easier to implement than Outreach.

- **Close:** Reviewers consistently describe setup as straightforward, quick, and easy, with many noting minimal training required and positive onboarding experiences.
- **Outreach:** Reviewers mention setup is generally easy but sometimes cite a steeper learning curve, especially for new users or teams with complex workflows.

### Which product has better Reporting?

Close and Outreach both offer robust reporting, but Close is more frequently cited for ease of use and automated analytics, while Outreach is noted for reporting flexibility and analytics features.

- **Close:** Reviewers highlight automated analytics, easy reporting tools, and visual pipeline funnels; reporting is cited as a key feature in recent reviews.
- **Outreach:** 18 all-time mentions for Reporting; reviewers note strong analytics and reporting capabilities, with some requesting more customization options.