Compare Close and Orum 
At a Glance
Market Segments
Small-Business (79.3% of reviews)
Mid-Market (55.9% of reviews)
Entry-Level Pricing
$9.00 1 Seat Per Month
No pricing available
Close
Star Rating
(2,016)4.7 out of 5
Market Segments
Small-Business (79.3% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 Seat Per Month
Free Trial is available
Browse all 4 pricing plansOrum
Star Rating
(780)4.6 out of 5
Market Segments
Mid-Market (55.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about OrumSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Close excels in user-friendliness, with many users highlighting its intuitive interface and ease of use for managing pipelines and customer responses. One user mentioned, "Close is very easy to learn and use as a CRM," which reflects its strong performance in this area.
- Users say that Orum stands out for its efficiency in dialing, making it a powerful tool for cold calling. Reviewers appreciate its ability to help them "knock out a ton of dials in a short amount of time," showcasing its effectiveness in boosting productivity during outreach efforts.
- According to verified reviews, Close has a notable advantage in implementation speed, with users praising the "very easy" initial setup process. This smooth onboarding experience is a significant factor for teams looking to get started quickly without extensive training.
- Reviewers mention that while Orum offers robust dialing features, some users feel it could improve in areas like whisper coaching and callback scheduling, where Close has received higher ratings. This indicates that Close may provide a more comprehensive support experience for sales teams needing these specific functionalities.
- G2 reviewers highlight that both products offer strong support quality, but Close has a slight edge with users noting its "great" support team. This consistent feedback suggests that Close may be a better partner for businesses seeking reliable assistance as they navigate their sales processes.
- Users report that while both platforms meet their requirements effectively, Close's focus on small businesses resonates more with its user base, as evidenced by the higher percentage of reviews from this segment. This could make Close a more tailored solution for smaller teams compared to Orum's mid-market focus.
Pricing
Entry-Level Pricing
Close
Solo
$9.00
1 Seat Per Month
Built for the individual who wants every lead, pipeline, and conversation in one place.
- 1 user included
Orum
No pricing availableFree Trial
Close
Free Trial is available
Orum
No trial information availableRatings
Meets Requirements
9.1
1,742
9.1
557
Ease of Use
9.2
1,783
9.2
591
Ease of Setup
9.0
1,120
9.2
333
Ease of Admin
9.0
566
8.9
101
Quality of Support
9.3
1,557
9.3
527
Has the product been a good partner in doing business?
9.3
561
9.3
103
Product Direction (% positive)
9.5
1,754
9.7
556
Features by Category
Sales Force Automation
9.0
1354
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
1359
|
Verified
Not enough data
9.0
1387
|
Verified
Not enough data
8.3
1166
Not enough data
9.1
1307
|
Verified
Not enough data
8.4
1123
Not enough data
8.3
1131
Not enough data
8.4
1162
Not enough data
Marketing Automation
8.7
1262
Not enough data
8.5
1218
Not enough data
9.2
1340
Not enough data
8.2
1133
Not enough data
Customer Support
8.7
1216
|
Verified
Not enough data
8.7
1226
|
Verified
Not enough data
8.7
1260
|
Verified
Not enough data
8.7
1250
|
Verified
Not enough data
8.6
1198
|
Verified
Not enough data
Reporting & Analytics
8.7
1259
|
Verified
Not enough data
8.8
1281
|
Verified
Not enough data
8.2
1141
Not enough data
Mobile & Social
8.2
1074
Not enough data
7.9
1097
Not enough data
8.2
1087
Not enough data
Platform
8.7
1196
|
Verified
Not enough data
8.8
1215
|
Verified
Not enough data
8.9
1198
Not enough data
8.5
1124
Not enough data
8.0
1070
|
Verified
Not enough data
8.4
1098
Not enough data
9.1
1213
|
Verified
Not enough data
8.4
1115
Not enough data
Integration
8.8
1124
|
Verified
Not enough data
8.7
1126
|
Verified
Not enough data
8.5
1060
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - CRM
8.5
82
Not enough data
8.5
80
Not enough data
8.6
80
Not enough data
8.5
81
Not enough data
8.7
81
Not enough data
8.8
80
Not enough data
8.7
80
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
7.9
133
Not enough data
8.6
133
Not enough data
9.0
140
Not enough data
8.6
134
Not enough data
Organization
9.2
136
Not enough data
8.9
133
Not enough data
8.9
133
Not enough data
Performance Analysis
8.2
127
Not enough data
8.9
134
Not enough data
Sales Analysis
8.3
134
Not enough data
8.6
134
Not enough data
Generative AI
8.4
82
Not enough data
8.7
82
Not enough data
Agentic AI - AI Sales Assistant
9.8
9
Not enough data
9.6
9
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
9.8
8
Not enough data
8.9
9
Not enough data
9.8
8
Not enough data
Integrated Workflows
9.1
220
Not enough data
9.1
223
Not enough data
9.0
215
Not enough data
8.7
212
Not enough data
9.0
217
Not enough data
9.0
221
Not enough data
8.9
220
Not enough data
Repeatability and Reportability
8.6
215
Not enough data
8.9
215
Not enough data
8.9
205
Not enough data
8.3
203
Not enough data
7.8
201
Not enough data
AI and Automation
8.2
194
Not enough data
8.1
197
Not enough data
8.2
190
Not enough data
7.9
198
Not enough data
7.8
196
Not enough data
Generative AI
8.0
197
Not enough data
Agentic AI - Sales Engagement
8.5
32
Not enough data
8.5
32
Not enough data
8.6
32
Not enough data
8.3
31
Not enough data
8.8
31
Not enough data
8.8
32
Not enough data
8.9
32
Not enough data
Dialing Options
9.1
150
9.0
455
9.2
151
8.9
439
9.4
17
Feature Not Available
Agent Tools
8.6
146
8.2
342
8.8
142
8.1
342
9.4
147
9.2
453
|
Verified
Automation
8.9
141
8.5
433
|
Verified
8.5
142
8.3
350
|
Verified
8.6
142
8.5
364
Agentic AI - Auto Dialer
8.8
21
8.5
202
8.8
21
8.6
212
AI Capabilities - Auto Dialer
9.4
17
8.6
204
9.3
17
8.5
195
9.5
17
8.8
199
Visual Tools
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Office Customization
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
39
Guest Tools
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
38
Collaboration Tools
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
40
Not enough data
Feature Not Available
Agentic AI - Virtual Workspaces
Not enough data
8.4
24
Not enough data
Feature Not Available
Text Messaging
8.8
265
|
Verified
Not enough data
9.3
287
|
Verified
Not enough data
9.3
282
|
Verified
Not enough data
8.7
267
|
Verified
Not enough data
8.4
252
Not enough data
8.7
257
Not enough data
8.9
256
Not enough data
Feature Not Available
Not enough data
SMS Platform
9.0
280
|
Verified
Not enough data
9.1
276
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
263
|
Verified
Not enough data
Agentic AI - SMS Marketing
8.6
15
Not enough data
8.4
15
Not enough data
9.0
15
Not enough data
8.7
15
Not enough data
8.9
15
Not enough data
8.6
15
Not enough data
Channels
8.6
105
Not enough data
8.6
107
Not enough data
8.0
107
Not enough data
Design
8.5
109
Not enough data
7.9
106
Not enough data
8.9
107
Not enough data
8.9
106
Not enough data
9.0
103
Not enough data
Generative AI
8.3
103
Not enough data
8.8
102
Not enough data
Platform
8.6
37
Not enough data
9.1
38
Not enough data
9.2
38
Not enough data
9.3
38
Not enough data
9.1
37
Not enough data
8.6
37
Not enough data
9.0
37
Not enough data
Generative AI
9.1
37
Not enough data
Workforce Management
9.3
38
Not enough data
9.1
37
Not enough data
Call Center Infrastructure (CCI)
9.8
9
Not enough data
9.6
9
Not enough data
9.8
10
Not enough data
9.8
9
Not enough data
Administrative
9.7
40
Not enough data
9.2
39
Not enough data
Agentic AI - Email Tracking
8.7
22
Not enough data
8.3
22
Not enough data
8.1
20
Not enough data
8.3
21
Not enough data
8.2
21
Not enough data
8.1
20
Not enough data
8.2
21
Not enough data
Analytics
8.6
488
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customizations
9.0
496
Not enough data
9.2
496
Not enough data
8.8
521
Not enough data
8.6
477
Not enough data
9.2
519
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Analytics
9.0
17
Not enough data
8.9
17
Not enough data
8.8
16
Not enough data
9.0
17
Not enough data
8.4
17
Not enough data
Data Sourcing
8.5
163
Not enough data
8.7
163
Not enough data
8.5
163
Not enough data
8.8
166
Not enough data
8.6
160
Not enough data
Predictive Analytics
8.6
160
Not enough data
8.7
160
Not enough data
8.3
155
Not enough data
8.4
158
Not enough data
Sales Management
9.1
161
Not enough data
8.3
157
Not enough data
8.8
156
Not enough data
9.2
161
Not enough data
Agentic AI - Outbound Call Tracking
8.5
24
8.4
81
8.4
24
8.5
81
Calling
9.2
664
9.2
242
Feature Not Available
8.6
216
9.0
645
9.0
227
9.3
659
9.2
232
8.9
30
9.5
101
Contacts
8.8
655
8.7
222
8.7
618
8.7
209
9.0
653
9.0
221
Insights
9.3
676
9.0
231
9.0
630
9.2
220
8.7
592
9.0
215
9.0
652
Feature Not Available
8.8
631
8.7
212
9.0
28
8.7
92
Categories
Categories
Shared Categories
Close and Orum are categorized as Outbound Call Tracking and Auto Dialer
Unique Categories
Close is categorized as Customer Communications Management, SMS Marketing, Sales Engagement, AI Sales Assistant, Sales Analytics, Email Tracking, CRM, and Call Center Infrastructure (CCI)
Orum is categorized as Virtual Workspaces
Reviews
Reviewers' Company Size
Close
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Orum
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.0%
Computer Software
8.8%
Real Estate
8.1%
Financial Services
6.6%
Information Technology and Services
5.5%
Other
56.0%
Computer Software
36.7%
Information Technology and Services
21.0%
Computer & Network Security
5.6%
Financial Services
5.2%
Marketing and Advertising
4.2%
Other
27.3%
Alternatives
Discussions
How long does it take to generate a new integration?
2 Comments
PE
Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website...Read more
how do I integrate WhatsApp?
2 Comments
KS
You can use Zapier or use API's to link them manually.Read more
What is your experience with enrichment accuracy and missing mobile numbers, and how does it affect your outreach plans?
1 Comment
AB
<p><span style="color: rgb(0, 0, 0);">For better training, you could leverage Orum's AI Coaching suite which includes Objection Detection, post-call...Read more
Connect delay and call quality issues slow live conversations and make me sound unprepared
1 Comment
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<p><span style="color: rgb(0, 0, 0);">Have you explored HighLevel's pre-built workflow recipes? They offer ready-made templates for common automation needs...Read more
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