Compare Close and Odoo CRM 
At a Glance
Market Segments
Small-Business (79.3% of reviews)
Small-Business (68.8% of reviews)
Entry-Level Pricing
$9.00 1 Seat Per Month
$24 per app/ per user/ per month
Close
Star Rating
(2,016)4.7 out of 5
Market Segments
Small-Business (79.3% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 Seat Per Month
Free Trial is available
Browse all 4 pricing plansOdoo CRM
Star Rating
(176)4.1 out of 5
Market Segments
Small-Business (68.8% of reviews)
Pros & Cons
Entry-Level Pricing
$24 per app/ per user/ per month
Learn more about Odoo CRMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Close excels in user experience, with many users highlighting its ease of use and quick setup process. One user mentioned, "Close is very easy to learn and use as a CRM," which is crucial for teams needing to manage pipelines efficiently.
- Users say that Odoo CRM offers remarkable flexibility, integrating seamlessly with other Odoo applications like sales and inventory. This interconnectedness allows businesses to customize their workflows, as noted by a reviewer who appreciated how "everything in Odoo ties together with the other apps."
- According to verified reviews, Close has a significantly higher G2 Score, indicating greater overall user satisfaction. Reviewers frequently mention its quick-acting CRM capabilities, making it particularly suitable for sales development representatives (SDRs).
- Reviewers mention that Odoo CRM's open-source nature provides a high degree of customization, allowing users to add or remove modules as needed. This adaptability is praised by users who find it beneficial for managing budgeting and operational costs.
- G2 reviewers highlight the quality of support provided by Close, with many users rating it highly for responsiveness and helpfulness. One user noted the "initial setup was very easy," which contributes to a smooth onboarding experience for new users.
- Users report that while Odoo CRM has a robust feature set, it sometimes struggles with user-friendliness compared to Close. Some users have pointed out configuration challenges, indicating that while it is powerful, it may require more effort to navigate effectively.
Pricing
Entry-Level Pricing
Close
Solo
$9.00
1 Seat Per Month
Built for the individual who wants every lead, pipeline, and conversation in one place.
- 1 user included
Odoo CRM
Odoo CRM
$24
per app/ per user/ per month
New customers get a discount on the initial number of users purchased. ($24.00 USD instead of $28.00 USD).
- Cloud/ On Premise Hosting
- Native Integration
- Native Payment/Shipping/VoIP
Free Trial
Close
Free Trial is available
Odoo CRM
Free Trial is available
Ratings
Meets Requirements
9.1
1,742
8.2
122
Ease of Use
9.2
1,783
8.2
124
Ease of Setup
9.0
1,120
7.6
86
Ease of Admin
9.0
566
8.1
60
Quality of Support
9.3
1,557
7.8
123
Has the product been a good partner in doing business?
9.3
561
8.2
64
Product Direction (% positive)
9.5
1,754
8.7
118
Features by Category
Sales Force Automation
9.0
1354
|
Verified
7.9
85
|
Verified
Feature Not Available
7.9
67
9.0
1359
|
Verified
8.4
88
|
Verified
9.0
1387
|
Verified
8.1
86
|
Verified
8.3
1166
7.6
73
|
Verified
9.1
1307
|
Verified
7.8
77
|
Verified
8.4
1123
7.7
79
|
Verified
8.3
1131
8.2
80
|
Verified
8.4
1162
8.0
81
|
Verified
Marketing Automation
8.7
1262
8.0
67
|
Verified
8.5
1218
8.1
66
9.2
1340
8.4
78
|
Verified
8.2
1133
8.0
61
|
Verified
Customer Support
8.7
1216
|
Verified
8.0
68
|
Verified
8.7
1226
|
Verified
8.0
69
|
Verified
8.7
1260
|
Verified
7.6
72
|
Verified
8.7
1250
|
Verified
7.5
66
|
Verified
8.6
1198
|
Verified
7.8
69
|
Verified
Reporting & Analytics
8.7
1259
|
Verified
7.9
81
|
Verified
8.8
1281
|
Verified
8.1
84
|
Verified
8.2
1141
7.6
71
|
Verified
Mobile & Social
8.2
1074
7.9
64
|
Verified
7.9
1097
7.7
60
|
Verified
8.2
1087
7.5
70
|
Verified
Platform
8.7
1196
|
Verified
8.3
61
|
Verified
8.8
1215
|
Verified
7.9
59
|
Verified
8.9
1198
8.4
62
|
Verified
8.5
1124
7.9
54
|
Verified
8.0
1070
|
Verified
8.3
53
|
Verified
8.4
1098
7.7
54
|
Verified
9.1
1213
|
Verified
8.5
61
|
Verified
8.4
1115
7.8
56
|
Verified
Integration
8.8
1124
|
Verified
8.0
57
|
Verified
8.7
1126
|
Verified
7.9
53
|
Verified
8.5
1060
|
Verified
7.7
50
|
Verified
Generative AI
Feature Not Available
7.3
32
Agentic AI - CRM
8.5
82
7.6
14
8.5
80
8.7
13
8.6
80
8.8
15
8.5
81
8.6
13
8.7
81
8.5
13
8.8
80
8.5
13
8.7
80
8.6
13
Lead Facilitation
7.9
133
Not enough data
8.6
133
Not enough data
9.0
140
Not enough data
8.6
134
Not enough data
Organization
9.2
136
Not enough data
8.9
133
Not enough data
8.9
133
Not enough data
Performance Analysis
8.2
127
Not enough data
8.9
134
Not enough data
Sales Analysis
8.3
134
Not enough data
8.6
134
Not enough data
Generative AI
8.4
82
Not enough data
8.7
82
Not enough data
Agentic AI - AI Sales Assistant
9.8
9
Not enough data
9.6
9
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
9.8
8
Not enough data
8.9
9
Not enough data
9.8
8
Not enough data
Integrated Workflows
9.1
220
Not enough data
9.1
223
Not enough data
9.0
215
Not enough data
8.7
212
Not enough data
9.0
217
Not enough data
9.0
221
Not enough data
8.9
220
Not enough data
Repeatability and Reportability
8.6
215
Not enough data
8.9
215
Not enough data
8.9
205
Not enough data
8.3
203
Not enough data
7.8
201
Not enough data
AI and Automation
8.2
194
Not enough data
8.1
197
Not enough data
8.2
190
Not enough data
7.9
198
Not enough data
7.8
196
Not enough data
Generative AI
8.0
197
Not enough data
Agentic AI - Sales Engagement
8.5
32
Not enough data
8.5
32
Not enough data
8.6
32
Not enough data
8.3
31
Not enough data
8.8
31
Not enough data
8.8
32
Not enough data
8.9
32
Not enough data
Dialing Options
9.1
150
Not enough data
9.2
151
Not enough data
9.4
17
Not enough data
Agent Tools
8.6
146
Not enough data
8.8
142
Not enough data
9.4
147
Not enough data
Automation
8.9
141
Not enough data
8.5
142
Not enough data
8.6
142
Not enough data
Agentic AI - Auto Dialer
8.8
21
Not enough data
8.8
21
Not enough data
AI Capabilities - Auto Dialer
9.4
17
Not enough data
9.3
17
Not enough data
9.5
17
Not enough data
Text Messaging
8.8
265
|
Verified
Not enough data
9.3
287
|
Verified
Not enough data
9.3
282
|
Verified
Not enough data
8.7
267
|
Verified
Not enough data
8.4
252
Not enough data
8.7
257
Not enough data
8.9
256
Not enough data
Feature Not Available
Not enough data
SMS Platform
9.0
280
|
Verified
Not enough data
9.1
276
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
263
|
Verified
Not enough data
Agentic AI - SMS Marketing
8.6
15
Not enough data
8.4
15
Not enough data
9.0
15
Not enough data
8.7
15
Not enough data
8.9
15
Not enough data
8.6
15
Not enough data
Channels
8.6
105
Not enough data
8.6
107
Not enough data
8.0
107
Not enough data
Design
8.5
109
Not enough data
7.9
106
Not enough data
8.9
107
Not enough data
8.9
106
Not enough data
9.0
103
Not enough data
Generative AI
8.3
103
Not enough data
8.8
102
Not enough data
Platform
8.6
37
Not enough data
9.1
38
Not enough data
9.2
38
Not enough data
9.3
38
Not enough data
9.1
37
Not enough data
8.6
37
Not enough data
9.0
37
Not enough data
Generative AI
9.1
37
Not enough data
Workforce Management
9.3
38
Not enough data
9.1
37
Not enough data
Call Center Infrastructure (CCI)
9.8
9
Not enough data
9.6
9
Not enough data
9.8
10
Not enough data
9.8
9
Not enough data
Administrative
9.7
40
Not enough data
9.2
39
Not enough data
Agentic AI - Email Tracking
8.7
22
Not enough data
8.3
22
Not enough data
8.1
20
Not enough data
8.3
21
Not enough data
8.2
21
Not enough data
8.1
20
Not enough data
8.2
21
Not enough data
Analytics
8.6
488
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customizations
9.0
496
Not enough data
9.2
496
Not enough data
8.8
521
Not enough data
8.6
477
Not enough data
9.2
519
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Analytics
9.0
17
Not enough data
8.9
17
Not enough data
8.8
16
Not enough data
9.0
17
Not enough data
8.4
17
Not enough data
Data Sourcing
8.5
163
Not enough data
8.7
163
Not enough data
8.5
163
Not enough data
8.8
166
Not enough data
8.6
160
Not enough data
Predictive Analytics
8.6
160
Not enough data
8.7
160
Not enough data
8.3
155
Not enough data
8.4
158
Not enough data
Sales Management
9.1
161
Not enough data
8.3
157
Not enough data
8.8
156
Not enough data
9.2
161
Not enough data
Agentic AI - Outbound Call Tracking
8.5
24
Not enough data
8.4
24
Not enough data
Calling
9.2
664
Not enough data
Feature Not Available
Not enough data
9.0
645
Not enough data
9.3
659
Not enough data
8.9
30
Not enough data
Contacts
8.8
655
Not enough data
8.7
618
Not enough data
9.0
653
Not enough data
Insights
9.3
676
Not enough data
9.0
630
Not enough data
8.7
592
Not enough data
9.0
652
Not enough data
8.8
631
Not enough data
9.0
28
Not enough data
Categories
Categories
Shared Categories
Close and Odoo CRM are categorized as CRM
Unique Categories
Odoo CRM has no unique categories
Reviews
Reviewers' Company Size
Close
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Odoo CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.0%
Computer Software
8.8%
Real Estate
8.1%
Financial Services
6.6%
Information Technology and Services
5.5%
Other
56.0%
Information Technology and Services
14.9%
Computer Software
8.4%
Construction
5.2%
Marketing and Advertising
3.9%
Computer & Network Security
3.2%
Other
64.3%
Alternatives
Discussions
How long does it take to generate a new integration?
2 Comments
PE
Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website...Read more
how do I integrate WhatsApp?
2 Comments
KS
You can use Zapier or use API's to link them manually.Read more
Is Odoo free to use?
3 Comments
AB
ODOO CRM is part of the ODOO software suite, which is an open-source software. This means that the source code is available for anyone to view and modify,...Read more
What is CRM in Odoo?
1 Comment
JK
I work with Odoo CRM as a programmer and as developer. We have a dialogue with the client, looking for their needs and we provide the service, including...Read more
What is Odoo CRM used for?
1 Comment
FF
Control sales activities, inventory, billing, and marketingRead more
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