Compare Close and HighLevel 
At a Glance
Market Segments
Small-Business (79.8% of reviews)
Small-Business (94.0% of reviews)
Entry-Level Pricing
$9.00 1 Seat Per Month
$97.00 Per Month
Close
Star Rating
(2,018)4.7 out of 5
Market Segments
Small-Business (79.8% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 Seat Per Month
Free Trial is available
Browse all 4 pricing plansHighLevel
Star Rating
(607)4.6 out of 5
Market Segments
Small-Business (94.0% of reviews)
Pros & Cons
Entry-Level Pricing
$97.00 Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Close excels in user experience, with many users highlighting its intuitive interface and ease of use. One user mentioned, "Close is very easy to learn and use as a CRM," which contributes to its higher satisfaction ratings compared to HighLevel.
- Users say that Close offers a smoother implementation process, with feedback indicating that the initial setup was very easy. This contrasts with HighLevel, where some users noted that while it is comprehensive, the setup can be more complex.
- Reviewers mention that Close provides superior support quality, with a score reflecting its responsiveness and helpfulness. Users appreciate the forecasting feature and the overall support experience, stating it enhances their ability to manage customer relationships effectively.
- According to verified reviews, HighLevel shines in its integration capabilities, particularly with social media and client tools. Users love how "everything interconnects with social media," making it a versatile choice for marketing-focused teams.
- G2 reviewers highlight that while HighLevel has a strong offering in SMS marketing, Close still holds an edge in overall CRM functionalities, particularly in pipeline management and customer response, which are crucial for sales-driven organizations.
- Users report that Close's pricing model is significantly more accessible, with an entry-level price of just $9.00, making it a more attractive option for small businesses compared to HighLevel's higher starting price of $97.00, which can be a barrier for some users.
Pricing
Entry-Level Pricing
Close
Solo
$9.00
1 Seat Per Month
Built for the individual who wants every lead, pipeline, and conversation in one place.
- 1 user included
HighLevel
Starter
$97.00
Per Month
All the tools you need to grow your businesses online with unlimited Users, unlimited Contacts, and a suite of AI tools!
- CRM
- Email & SMS Marketing
- Funnel & Website Builders
Free Trial
Close
Free Trial is available
HighLevel
Free Trial is available
Ratings
Meets Requirements
9.1
1,611
8.7
181
Ease of Use
9.2
1,645
7.8
484
Ease of Setup
9.0
1,036
7.4
297
Ease of Admin
9.0
540
8.1
135
Quality of Support
9.3
1,446
8.2
176
Has the product been a good partner in doing business?
9.3
534
8.7
130
Product Direction (% positive)
9.5
1,614
9.2
179
Features by Category
Sales Force Automation
9.0
1354
|
Verified
8.8
112
Feature Not Available
Feature Not Available
9.0
1358
|
Verified
9.0
115
9.0
1385
|
Verified
8.4
111
8.3
1164
7.5
83
9.1
1305
|
Verified
8.8
98
8.4
1121
8.3
84
8.3
1129
7.9
81
8.4
1160
8.1
88
Marketing Automation
8.7
1260
9.0
113
8.5
1216
9.1
105
9.2
1339
9.1
110
8.2
1132
8.3
98
Customer Support
8.7
1214
|
Verified
8.0
92
8.7
1224
|
Verified
Feature Not Available
8.7
1258
|
Verified
Feature Not Available
8.7
1248
|
Verified
8.1
97
8.6
1197
|
Verified
8.2
92
Reporting & Analytics
8.7
1258
|
Verified
8.4
97
8.8
1280
|
Verified
8.3
104
8.2
1140
Feature Not Available
Mobile & Social
8.2
1072
8.0
88
7.9
1096
8.3
102
8.2
1085
7.7
89
Platform
8.7
1194
|
Verified
8.5
106
8.8
1213
|
Verified
8.9
104
8.9
1195
8.6
96
8.5
1122
8.0
84
8.0
1068
|
Verified
Feature Not Available
8.4
1095
8.3
81
9.1
1211
|
Verified
8.5
99
8.4
1112
7.8
81
Integration
8.8
1122
|
Verified
8.5
85
8.7
1123
|
Verified
8.2
90
8.5
1057
|
Verified
8.1
76
Generative AI
Feature Not Available
8.5
64
Agentic AI - CRM
8.5
82
7.7
23
8.5
80
8.5
21
8.6
80
8.9
23
8.5
81
8.3
20
8.7
81
8.6
22
8.8
80
8.4
20
8.7
80
8.3
20
Categories
Categories
Shared Categories
Close and HighLevel are categorized as Customer Communications Management, SMS Marketing, and CRM
Unique Categories
Close is categorized as Sales Engagement, AI Sales Assistant, Outbound Call Tracking, Sales Analytics, Email Tracking, Call Center Infrastructure (CCI), and Auto Dialer
HighLevel is categorized as Marketing Automation, AI Agents For Business Operations, Conversational Marketing, Shared Inbox, Online Reputation Management, VoIP Providers, Chatbots, Website Builder, Live Chat, and Conversational Support
Reviews
Reviewers' Company Size
Close
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HighLevel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
14.9%
Computer Software
9.0%
Real Estate
8.2%
Financial Services
6.9%
Consulting
5.5%
Other
55.5%
Marketing and Advertising
43.9%
Consulting
9.8%
Real Estate
4.9%
Health, Wellness and Fitness
4.5%
Professional Training & Coaching
3.9%
Other
33.0%
Alternatives
You’ve filtered by category. The top alternatives displayed here have not been changed to reflect this filter because their ranking is relative to all of the categories that each of these products are in.
Discussions
How long does it take to generate a new integration?
2 Comments
PE
Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website...Read more
how do I integrate WhatsApp?
2 Comments
KS
You can use Zapier or use API's to link them manually.Read more
What is high level app?
2 Comments
MB
HighLevel as several mobile app options. You can contract with HighLevel to have them build your own branded app or you can use their Grey Labeled app called...Read more
Unstable workflows and random glitches slow down client work and force me to recheck everything
1 Comment
AB
<p><span style="color: rgb(0, 0, 0);">For scaling efficiently, consider using Madgicx's automated budget allocation features. The system can automatically...Read more
How are you handling HighLevel’s steep learning curve without losing days of billable time?
1 Comment
AB
<p><span style="color: rgb(0, 0, 0);">Have you tried using HighLevel's workflow automation for lead follow-up? You can set up automated sequences that send...Read more
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