# Close vs HighLevel Comparison --- ## AI Generated Summary - **G2 reviewers report** that Close excels in user experience, with many praising its intuitive interface and features like the automated dialer, which significantly enhances outreach efficiency. Users appreciate the seamless access to contact records and interaction history, making client management feel effortless. - **Users say** that HighLevel stands out for its all-in-one capabilities, which many find beneficial for consolidating multiple tools into one platform. Reviewers highlight the powerful marketing automation features that save time by allowing for scheduled automated messages, streamlining their communication processes. - **According to verified reviews** , Close has a notable advantage in ease of setup and administration, with users frequently mentioning the straightforward onboarding process. This ease of use is reflected in their high ratings, making it a preferred choice for small businesses looking for quick implementation. - **Reviewers mention** that while HighLevel offers a robust set of features, some users have experienced challenges with its learning curve. Despite its comprehensive functionality, a few users noted that the interface could be overwhelming at first, which may hinder new users from fully leveraging its capabilities right away. - **G2 reviewers highlight** that Close provides exceptional support quality, with many users expressing satisfaction with the responsiveness and helpfulness of the support team. This level of support is crucial for businesses that rely on timely assistance to resolve issues and optimize their use of the software. - **Users report** that HighLevel's customer service is generally positive, with specific praise for knowledgeable representatives. However, some users feel that the support could be more accessible, especially during peak times, which can lead to delays in resolving urgent issues. --- ## Frequently Asked Questions ### What is the difference between Close vs HighLevel? Close stands out for its higher Ease of Use and Quality of Support scores, while HighLevel is noted for its all-in-one automation capabilities and white label features. | [Close](https://www.g2.com/products/close/reviews) | [HighLevel](https://www.g2.com/products/highlevel/reviews) | | --- | --- | | 4.7/5 (2067 reviews) | 4.6/5 (651 reviews) | | Small-Business | Small-Business | | 9.1 | 7.3 | | 9.3 | 8.1 | | Ease of Use (819 all-time mentions) | All-in-one automation and white label features | ### How do the pricing models of Close and HighLevel compare? Close is rated as the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions. - **Close:** In recent reviews, many small-business users highlight Close as budget-friendly and offering more features for a lower monthly cost compared to other CRMs. - **HighLevel:** Reviewers note HighLevel provides a lot for the price, but mention that pricing can be confusing and there are additional costs for some features. - **Switching reasons:** Several reviewers mention switching to Close for its competitive pricing and to HighLevel for its all-in-one platform value. ### What are the best alternatives to Close and HighLevel? The top 3 alternatives to Close and HighLevel are Birdeye, Agentforce Sales, and HubSpot Sales Hub. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Close](https://www.g2.com/products/close/reviews) | 4.7/5 (2067 reviews) | Small-Business | Budget-friendly, more features for lower cost | Ease of Use (819 all-time mentions) | | [HighLevel](https://www.g2.com/products/highlevel/reviews) | 4.6/5 (651 reviews) | Small-Business | All-in-one value, but pricing can be confusing | All-in-one automation and white label features | | [Birdeye](https://www.g2.com/products/birdeye/reviews) | 4.7/5 (4205 reviews) | Small-Business | — | Reputation management and review generation | | [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25876 reviews) | Mid-Market | — | Customizability and scalability | | [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5 (13909 reviews) | Small-Business | — | Ease of use and integration with marketing tools | ### Which CRM features should I prioritize when comparing Close and HighLevel? Buyers should prioritize automation, integrations, email marketing, ease of use, and support quality when comparing Close and HighLevel. - **Automation:** HighLevel is frequently cited for its all-in-one automation and workflow capabilities, while Close is praised for automation with 292 all-time mentions. - **Integrations:** Close has 274 all-time mentions for integrations, while HighLevel has 88 all-time mentions, with reviewers noting Zapier and n8n support. - **Email Marketing:** HighLevel is cited in 52 all-time reviews for email marketing, while Close is praised for email integration and automation in recent reviews. - **Ease of Use:** Close scores 9.2, with 819 all-time mentions for ease of use; HighLevel scores 7.8, with 110 all-time mentions. - **Support Quality:** Close scores 9.3 for Quality of Support; HighLevel scores 8.1. ### What are the pros and cons of Close vs HighLevel? Close's headline strength is ease of use, while HighLevel's is its all-in-one automation and white label capabilities. - **Close strengths:** Ease of Use (819 all-time mentions), Helpful (441), Features (394), Simple (387), Intuitive (358), User Interface (323), User-Friendly (322), Efficiency (320), Time-saving (313), Lead Management (309), Customer Support (308), Automation (292), Integrations (274). - **Close trade-offs:** Missing Features (244), Call Issues (181), some reviewers note reporting and customization limitations. - **HighLevel strengths:** Helpful (138), Ease of Use (110), Integrations (88), Easy Integration (65), Business Enhancement (56), Email Marketing (52), all-in-one automation and white label features. - **HighLevel trade-offs:** Platform Limitations (8), Design Quality (2), reviewers mention a steep learning curve, occasional bugs, and complex UI. ### Is Close or HighLevel better for small businesses? Close is the better fit for small businesses, with stronger small-business sentiment and higher ease-of-use ratings. - **Close:** Small-Business is the largest segment, with reviewers consistently highlighting ease of use, affordability, and fast setup for small teams. - **HighLevel:** Small-Business is also the largest segment, with reviewers noting its all-in-one value but mentioning a steeper learning curve and more complex setup for small teams. ### Which CRM platform has better integrations? Close is favored for integrations, with more reviewer-cited integration mentions and higher satisfaction. - **Close:** 274 all-time reviews mention integrations, with specific mentions of Calendly and Google Workspace. - **HighLevel:** 88 all-time reviews mention integrations, with Zapier and n8n cited in recent reviews. ### How do Close and HighLevel compare on customer support? Close leads on Quality of Support with a 1.2-point advantage over HighLevel (9.3 vs 8.1). - **Close:** Reviewers consistently praise responsive, detailed support and fast onboarding assistance. - **HighLevel:** Reviewers note helpful onboarding specialists and 24/7 Zoom support, but also mention inconsistent support experiences and slower response times during busy periods. ### Which is easier to implement, Close or HighLevel? Close is easier to implement, with a 1.8-point higher Ease of Setup score (9.1 vs 7.3). - **Close:** Reviewers highlight straightforward setup, intuitive onboarding, and minimal training required. - **HighLevel:** Reviewers describe a steeper learning curve, more complex initial configuration, and the need for onboarding support to navigate advanced features. ### Which product has better Email Marketing? HighLevel is more frequently cited for Email Marketing, but Close is also praised for its email automation and integration. - **Close:** Reviewers highlight email integration and automation, with 292 all-time mentions for automation and frequent praise for email sequence features. - **HighLevel:** 52 all-time reviews cite email marketing as a strength, with reviewers noting robust DRIP campaigns, automated reminders, and all-in-one campaign management. | | Close | HighLevel | |---|---|---| | **Star Rating** | 4.7 out of 5 | 4.6 out of 5 | | **Total Reviews** | 2,105 | 650 | --- ## Top Pros & Cons ### Close Pros: - Ease of Use (819 reviews) - Helpful (441 reviews) Cons: - Missing Features (244 reviews) - Call Issues (181 reviews) ### HighLevel Pros: - Features (155 reviews) - Helpful (138 reviews) Cons: - Learning Curve (140 reviews) - Missing Features (91 reviews) --- ## Ratings Comparison | Rating | Close | HighLevel | |---|---|---| | **Meets Requirements** | 9.1 (1664 reviews) | 8.7 (203 reviews) | | **Ease of Use** | 9.2 (1702 reviews) | 7.8 (508 reviews) | | **Ease of Setup** | 9.0 (1089 reviews) | 7.4 (321 reviews) | | **Ease of Admin** | 9.0 (561 reviews) | 8.0 (154 reviews) | | **Quality of Support** | 9.2 (1495 reviews) | 8.2 (198 reviews) | | **Has the product been a good partner in doing business?** | 9.3 (555 reviews) | 8.6 (148 reviews) | | **Product Direction (% positive)** | 9.5 (1663 reviews) | 9.0 (196 reviews) | --- ## Pricing ### Close #### Entry-Level Pricing Plan: Solo Price: $9.00 1 Seat Per Month Description: Built for the individual who wants every lead, pipeline, and conversation in one place. Key Features: - 1 user included [Browse all 4 editions](https://www.g2.com/products/close/pricing) #### Free Trial Yes ### HighLevel #### Entry-Level Pricing Plan: Starter Price: $97.00 Per Month Description: All the tools you need to grow your businesses online with unlimited Users, unlimited Contacts, and a suite of AI tools! Key Features: - CRM - Email & SMS Marketing - Funnel & Website Builders [Browse all 2 editions](https://www.g2.com/products/highlevel/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **Close** | 8.6/10 | 1563 | | **HighLevel** | 8.3/10 | 187 | #### Sales Force Automation | Feature | Close | HighLevel | |---|---|---| | **Contact & Account Management** | 9.0 (1376 reviews) ✓ Verified | 8.8 (121 reviews) | | **Opportunity & Pipeline Mgmt.** | 9.0 (1373 reviews) ✓ Verified | 9.0 (120 reviews) | | **Task / Activity Management** | 9.0 (1401 reviews) ✓ Verified | 8.4 (114 reviews) | | **Territory & Quota Management** | 8.3 (1165 reviews) | 7.5 (83 reviews) | | **Desktop Integration** | 9.1 (1320 reviews) ✓ Verified | 8.8 (98 reviews) | | **Product & Price List Management** | 8.4 (1122 reviews) | 8.3 (84 reviews) | | **Quote & Order Management** | 8.3 (1130 reviews) | 7.9 (81 reviews) | | **Customer Contract Management** | 8.4 (1161 reviews) | 8.1 (89 reviews) | | **Contract/License Management** | Not enough data | Not enough data | #### Marketing Automation | Feature | Close | HighLevel | |---|---|---| | **Email Marketing** | 8.7 (1266 reviews) | 9.0 (123 reviews) | | **Campaign Management** | 8.5 (1217 reviews) | 9.0 (109 reviews) | | **Lead Management** | 9.2 (1354 reviews) | 9.1 (119 reviews) | | **Marketing ROI Analytics** | 8.2 (1133 reviews) | 8.3 (98 reviews) | | **Email Management** | 9.3 (5 reviews) | Not enough data | | **File Management** | Not enough data | Not enough data | | **Deal Management** | Not enough data | Not enough data | #### Customer Support | Feature | Close | HighLevel | |---|---|---| | **Case Management** | 8.7 (1215 reviews) ✓ Verified | 7.9 (94 reviews) | | **Customer Support Portal** | 8.7 (1225 reviews) ✓ Verified | Feature Not Available | | **Knowledge Base** | 8.7 (1258 reviews) ✓ Verified | Feature Not Available | | **Call Center Features** | 8.7 (1255 reviews) ✓ Verified | 8.0 (99 reviews) | | **Support Analytics** | 8.6 (1199 reviews) ✓ Verified | 8.2 (92 reviews) | | **Workflow Management** | Not enough data | Not enough data | | **Opportunity Management** | Not enough data | Not enough data | | **Sales Pipeline Management** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Pipeline Management** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Visual Analytics** | Not enough data | Not enough data | | **Template Management** | Not enough data | Not enough data | | **Predictive Analytics** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Channel Management** | Not enough data | Not enough data | | **Commission Management** | Not enough data | Not enough data | | **Field Sales Management** | Not enough data | Not enough data | #### Reporting & Analytics | Feature | Close | HighLevel | |---|---|---| | **Reporting** | 8.6 (1267 reviews) ✓ Verified | 8.4 (97 reviews) | | **Dashboards** | 8.8 (1281 reviews) ✓ Verified | 8.3 (107 reviews) | | **Forecasting** | 8.2 (1141 reviews) | Feature Not Available | #### Mobile & Social | Feature | Close | HighLevel | |---|---|---| | **Social Collaboration Features** | 8.2 (1074 reviews) | 8.0 (88 reviews) | | **Social Network Integration** | 7.9 (1097 reviews) | 8.3 (104 reviews) | | **Mobile User Support** | 8.2 (1089 reviews) | 7.6 (90 reviews) | | **Third-Party Integrations** | 8.3 (6 reviews) | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Customer Support** | Not enough data | Not enough data | | **Multi-Channel Social Integration** | Not enough data | Not enough data | #### Platform | Feature | Close | HighLevel | |---|---|---| | **Customization** | 8.6 (1201 reviews) ✓ Verified | 8.5 (107 reviews) | | **Workflow Capability** | 8.8 (1222 reviews) ✓ Verified | 9.0 (107 reviews) | | **User, Role, and Access Management** | 8.9 (1194 reviews) | 8.6 (97 reviews) | | **Internationalization** | 8.5 (1121 reviews) | 8.0 (84 reviews) | | **Sandbox / Test Environments** | 8.0 (1067 reviews) ✓ Verified | Feature Not Available | | **Document & Content Mgmt.** | 8.4 (1094 reviews) | 8.3 (81 reviews) | | **Performance and Reliability** | 9.1 (1222 reviews) ✓ Verified | 8.3 (102 reviews) | | **Output Document Generation** | 8.4 (1112 reviews) | 7.8 (81 reviews) | | **Mobile Access** | Not enough data | Not enough data | | **Lead Generation** | Not enough data | Not enough data | #### Integration | Feature | Close | HighLevel | |---|---|---| | **Data Import & Export Tools** | 8.8 (1120 reviews) ✓ Verified | 8.5 (85 reviews) | | **Integration APIs** | 8.7 (1123 reviews) ✓ Verified | 8.2 (90 reviews) | | **Breadth of Partner Applications** | 8.5 (1058 reviews) ✓ Verified | 8.1 (77 reviews) | | **Third-Party Integration** | Not enough data | Not enough data | | **Internal Chat Integration** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Prospecting Tools** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | #### Generative AI | Feature | Close | HighLevel | |---|---|---| | **AI Text Generation** | Feature Not Available | 8.4 (66 reviews) | | **Generative AI** | Not enough data | Not enough data | | **Proposal Generation** | Not enough data | Not enough data | #### Agentic AI - CRM | Feature | Close | HighLevel | |---|---|---| | **Autonomous Task Execution** | 8.5 (82 reviews) | 7.8 (24 reviews) | | **Multi-step Planning** | 8.5 (81 reviews) | 8.5 (21 reviews) | | **Cross-system Integration** | 8.6 (82 reviews) | 8.9 (23 reviews) | | **Adaptive Learning** | 8.6 (82 reviews) | 8.3 (20 reviews) | | **Natural Language Interaction** | 8.7 (82 reviews) | 8.4 (23 reviews) | | **Proactive Assistance** | 8.8 (82 reviews) | 8.4 (20 reviews) | | **Decision Making** | 8.7 (81 reviews) | 8.3 (20 reviews) | | **Calendar/Reminder System** | Not enough data | Not enough data | #### Additional Functionality | Feature | Close | HighLevel | |---|---|---| | **Search/Filter** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Lead Capture** | Not enough data | Not enough data | | **Batch Processing** | Not enough data | Not enough data | | **Email Tracking** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Pipeline Reports** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Segmentation** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Role-Based Permissions** | Not enough data | Not enough data | | **Interaction Tracking** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Contact Database** | Not enough data | Not enough data | | **Referral Tracking** | Not enough data | Not enough data | | **Quotes/Estimates** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **Lead Qualification** | Not enough data | Not enough data | | **Marketing Automation** | Not enough data | Not enough data | | **Email Templates** | Not enough data | Not enough data | | **Sales Reports** | Not enough data | Not enough data | | **Customer Journey Mapping** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Lead Scoring** | Not enough data | Not enough data | | **Data Security** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Calendar Sync** | Not enough data | Not enough data | | **For Startups** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Sales Trend Analysis** | Not enough data | Not enough data | | **For iPad Devices** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **For Mac Devices** | Not enough data | Not enough data | | **Landing Pages/Web Forms** | Not enough data | Not enough data | | **Lead Nurturing** | Not enough data | Not enough data | | **Gamification** | Not enough data | Not enough data | | **Prioritization** | Not enough data | Not enough data | | **Web-based Deployment** | Not enough data | Not enough data | | **Softphone** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Customer Database** | Not enough data | Not enough data | | **Event Triggered Actions** | Not enough data | Not enough data | | **Mobile App** | Not enough data | Not enough data | | **Email Sequences** | Not enough data | Not enough data | | **Customer Segmentation** | Not enough data | Not enough data | | **Lead Assignment** | Not enough data | Not enough data | | **For Small Businesses** | Not enough data | Not enough data | | **Live Chat** | Not enough data | Not enough data | | **Business Card/Badge Scanning** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Customer Social Profiles** | Not enough data | Not enough data | | **Social Promotion** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | | **Social Media Monitoring** | Not enough data | Not enough data | | **Customer Engagement** | Not enough data | Not enough data | | **Sentiment Analysis** | Not enough data | Not enough data | | **Brand Tracking** | Not enough data | Not enough data | | **Audience Targeting** | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | --- ## Categories **Shared Categories (3):** [CRM Software](https://www.g2.com/categories/crm), [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management) **Unique to Close (8):** [AI SDRs Software](https://www.g2.com/categories/ai-sdrs), [Auto Dialer Software](https://www.g2.com/categories/auto-dialer), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Conversational Interface Agents Software](https://www.g2.com/categories/conversational-interface-agents) **Unique to HighLevel (10):** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing), [Shared Inbox Software](https://www.g2.com/categories/shared-inbox), [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Chatbots Software](https://www.g2.com/categories/chatbots), [Website Builder Software](https://www.g2.com/categories/website-builder), [Live Chat Software](https://www.g2.com/categories/live-chat), [Conversational Support Software](https://www.g2.com/categories/conversational-support) --- ## Reviewer Demographics ### By Company Size | Segment | Close | HighLevel | |---|---|---| | **Small-Business** | 79.9% | 94.3% | | **Mid-Market** | 19.4% | 4.7% | | **Enterprise** | 0.6% | 1.0% | ### By Industry #### Close - **Marketing and Advertising:** 14.8% - **Computer Software:** 8.9% - **Real Estate:** 8.1% - **Financial Services:** 7.0% - **Consulting:** 5.7% - **Information Technology and Services:** 5.5% - **Professional Training & Coaching:** 4.2% - **Insurance:** 3.0% - **Health, Wellness and Fitness:** 2.7% - **Staffing and Recruiting:** 2.2% - **Other:** 37.8% #### HighLevel - **Marketing and Advertising:** 43.6% - **Consulting:** 9.9% - **Real Estate:** 5.0% - **Health, Wellness and Fitness:** 4.5% - **Professional Training & Coaching:** 3.7% - **Computer Software:** 2.8% - **Information Technology and Services:** 2.8% - **Construction:** 2.0% - **Financial Services:** 1.9% - **Consumer Services:** 1.5% - **Other:** 22.3% --- ## Alternatives *Note: You’ve filtered by category. The top alternatives displayed here have not been changed to reflect this filter because their ranking is relative to all of the categories that each of these products are in.* ### Alternatives to Close - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (27564 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (14347 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14802 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2951 reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3652 reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9839 reviews) - [Reply](https://www.g2.com/products/reply/reviews) — 4.6/5 stars (1559 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (5048 reviews) - [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1158 reviews) ### Alternatives to HighLevel - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4233 reviews) - [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) — 4.5/5 stars (550 reviews) - [Ontraport](https://www.g2.com/products/ontraport/reviews) — 4.5/5 stars (261 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14802 reviews) - [Thryv](https://www.g2.com/products/thryv/reviews) — 4.3/5 stars (2014 reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) — 4.6/5 stars (1362 reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (15958 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (14347 reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) — 4.5/5 stars (2743 reviews) - [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2151 reviews) --- ## Top Discussions ### Close - Title: [What is Close used for?](https://www.g2.com/discussions/close-what-is-close-used-for) — 2 comments > **Top comment:** "CRM" - Title: [How long does it take to generate a new integration?](https://www.g2.com/discussions/how-long-does-it-take-to-generate-a-new-integration) — 2 comments, 1 upvote > **Top comment:** "Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website..." - Title: [how do I integrate WhatsApp?](https://www.g2.com/discussions/how-do-i-integrate-whatsapp) — 2 comments, 1 upvote > **Top comment:** "You can use Zapier or use API's to link them manually." - Title: [What is Close used for?](https://www.g2.com/discussions/what-is-close-used-for) — 1 comment *(includes official response)* > **Top comment:** "Close is a conversation-first CRM (customer relationship management) solution built for founders and small, scaling sales teams to manage every conversation..." - Title: [How fast does close read the feedback provided?](https://www.g2.com/discussions/50910-how-fast-does-close-read-the-feedback-provided) — 1 comment, 1 upvote > **Top comment:** "Hi Kamaldeep, thank you for providing feedback for the Close team! We're always working to improve our CRM and take customer feedback seriously. We see all..." ### HighLevel - Title: [How are other agencies working around HighLevel’s limits for bigger or more custom clients?](https://www.g2.com/discussions/how-are-other-agencies-working-around-highlevel-s-limits-for-bigger-or-more-custom-clients) — 3 comments, 1 upvote > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">Try automating pipeline stage movement in HighLevel. You can set workflows to move deals automatically (like from..." - Title: [What is high level app?](https://www.g2.com/discussions/what-is-high-level-app) — 2 comments > **Top comment:** "HighLevel as several mobile app options. You can contract with HighLevel to have them build your own branded app or you can use their Grey Labeled app called..." - Title: [HighLevel feels full of glitches and bugs for me, how are you getting it stable?](https://www.g2.com/discussions/highlevel-feels-full-of-glitches-and-bugs-for-me-how-are-you-getting-it-stable) — 1 comment, 1 upvote > **Top comment:** "<p>I can understand why it might feel that way at first, especially if you're using a lot of the platform's features simultaneously. My experience has been..." - Title: [Has pricing and “hidden” add‑ons changed how you package HighLevel to your own clients?](https://www.g2.com/discussions/has-pricing-and-hidden-add-ons-changed-how-you-package-highlevel-to-your-own-clients) — 1 comment > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">For better CRM organization, use automated tags in HighLevel workflows instead of manual tagging. Define clear tag..." - Title: [What tips do you have for keeping email and SMS healthy when the tech side feels fragile?](https://www.g2.com/discussions/what-tips-do-you-have-for-keeping-email-and-sms-healthy-when-the-tech-side-feels-fragile) — 1 comment, 1 upvote > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">You might want to explore HighLevel's conditional logic in workflows. This lets workflows make decisions based on lead..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/close-vs-highlevel)