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At a Glance
Market Segments
Small-Business (79.7% of reviews)
Small-Business (95.3% of reviews)
Entry-Level Pricing
Starting at $9.00 1 User Per Month
$97.00 Per Month
Close
Star Rating
(1,952)4.7 out of 5
Market Segments
Small-Business (79.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansHighLevel
Star Rating
(569)4.6 out of 5
Market Segments
Small-Business (95.3% of reviews)
Pros & Cons
Entry-Level Pricing
$97.00 Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Close excels in Ease of Use with a score of 9.2, making it intuitive for small businesses to navigate, while HighLevel's score of 7.8 indicates a steeper learning curve, particularly for new users.
- Reviewers mention that Close's Quality of Support is highly rated at 9.3, with many users appreciating the responsiveness and helpfulness of the support team, whereas HighLevel's score of 8.2 suggests room for improvement in customer service.
- G2 users highlight Close's superior Performance and Reliability with a score of 9.1, noting that the platform rarely experiences downtime, while HighLevel's score of 8.4 indicates some users have faced occasional performance issues.
- Users on G2 emphasize that Close's Contact & Account Management features, scoring 9.0, are robust and user-friendly, allowing for efficient tracking of customer interactions, compared to HighLevel's score of 8.7, which, while still good, lacks some advanced functionalities.
- Reviewers say that Close shines in Opportunity & Pipeline Management with a score of 9.0, providing clear visibility into sales processes, while HighLevel's score of 8.9 shows it is competitive but may not offer the same level of detail or customization.
- Users report that Close's Automation capabilities, rated at 9.1, are highly effective for streamlining workflows, whereas HighLevel's score of 9.2 indicates strong automation features, but some users feel they could be more intuitive to set up.
Pricing
Entry-Level Pricing
Close
Solo
Starting at $9.00
1 User Per Month
Perfect for individuals organizing leads, managing pipelines, and keeping all sales communication in one place.
- Only 1 user allowed
- Up to 10,000 Leads
- Built-in email, calling, & SMS
HighLevel
Starter
$97.00
Per Month
All the tools you need to grow your businesses online with unlimited Users, unlimited Contacts, and a suite of AI tools!
- CRM
- Email & SMS Marketing
- Funnel & Website Builders
Free Trial
Close
Free Trial is available
HighLevel
Free Trial is available
Ratings
Meets Requirements
9.1
1,589
8.8
157
Ease of Use
9.2
1,622
7.9
459
Ease of Setup
9.0
1,013
7.5
274
Ease of Admin
9.0
535
8.2
118
Quality of Support
9.3
1,427
8.3
153
Has the product been a good partner in doing business?
9.3
529
8.8
113
Product Direction (% positive)
9.5
1,592
9.2
155
Features by Category
Sales Force Automation
9.0
1346
|
Verified
8.7
106
Feature Not Available
Feature Not Available
9.0
1351
|
Verified
9.0
110
9.0
1376
|
Verified
8.3
106
8.3
1163
7.5
83
9.1
1300
|
Verified
8.8
96
8.4
1120
8.3
82
8.3
1128
7.9
80
8.4
1159
8.1
86
Marketing Automation
8.7
1254
8.9
104
8.5
1215
9.1
102
9.2
1329
9.0
105
8.2
1131
8.3
96
Customer Support
8.7
1212
|
Verified
8.0
91
8.7
1224
|
Verified
Feature Not Available
8.7
1258
|
Verified
Feature Not Available
8.7
1247
|
Verified
8.2
94
8.6
1196
|
Verified
8.2
90
Reporting & Analytics
8.7
1254
|
Verified
8.3
94
8.8
1278
|
Verified
8.3
102
8.2
1139
Feature Not Available
Mobile & Social
8.2
1072
8.1
88
7.9
1094
8.3
101
8.2
1084
7.8
89
Platform
8.7
1190
|
Verified
8.5
102
8.8
1205
|
Verified
8.9
100
8.9
1193
8.6
95
8.5
1120
8.0
84
8.0
1067
|
Verified
Feature Not Available
8.4
1094
8.2
80
9.1
1205
|
Verified
8.5
97
8.4
1112
7.8
81
Integration
8.8
1120
|
Verified
8.5
84
8.7
1123
|
Verified
8.2
90
8.5
1056
|
Verified
8.1
77
Generative AI
Feature Not Available
8.3
60
Agentic AI - CRM
8.5
82
7.8
22
8.5
80
8.5
22
8.6
80
8.9
22
8.5
81
8.3
21
8.7
81
8.6
22
8.8
80
8.4
21
8.7
80
8.3
21
Categories
Categories
Shared Categories
Close and HighLevel are categorized as Customer Communications Management, SMS Marketing, and CRM
Unique Categories
Close is categorized as Sales Engagement, AI Sales Assistant, Outbound Call Tracking, Sales Analytics, Email Tracking, Call Center Infrastructure (CCI), and Auto Dialer
HighLevel is categorized as Marketing Automation, AI Agents For Business Operations, Conversational Marketing, Shared Inbox, Online Reputation Management, VoIP Providers, Chatbots, Website Builder, Live Chat, and Conversational Support
Reviews
Reviewers' Company Size
Close
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HighLevel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.0%
Computer Software
8.8%
Real Estate
8.3%
Financial Services
6.9%
Consulting
5.5%
Other
55.4%
Marketing and Advertising
44.8%
Consulting
9.9%
Real Estate
5.1%
Health, Wellness and Fitness
4.3%
Professional Training & Coaching
3.9%
Other
32.0%
Alternatives
You’ve filtered by category. The top alternatives displayed here have not been changed to reflect this filter because their ranking is relative to all of the categories that each of these products are in.
Discussions
How fast does close read the feedback provided?
1 Comment
SW
Hi Kamaldeep, thank you for providing feedback for the Close team! We're always working to improve our CRM and take customer feedback seriously. We see all...Read more
how do I integrate WhatsApp?
1 Comment
KS
You can use Zapier or use API's to link them manually.Read more
How long does it take to generate a new integration?
1 Comment
PE
Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website...Read more
What is high level app?
2 Comments
MB
HighLevel as several mobile app options. You can contract with HighLevel to have them build your own branded app or you can use their Grey Labeled app called...Read more
Why less options for funnel and website section?
1 Comment
ST
Hey there!
Thank you for the question.
I am Head of Product Management at highLevel.
We would love to hear about more options that you want on...Read more
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