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Compare Close and HighLevel 
Featured Products
At a Glance
Market Segments
Small-Business (79.1% of reviews)
Small-Business (95.5% of reviews)
Entry-Level Pricing
Starting at $9.00 1 User Per Month
$97.00 Per Month
Close
Star Rating
(2,004)4.7 out of 5
Market Segments
Small-Business (79.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansHighLevel
Star Rating
(598)4.6 out of 5
Market Segments
Small-Business (95.5% of reviews)
Pros & Cons
Entry-Level Pricing
$97.00 Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Close excels in user experience, with many praising its intuitive interface that simplifies navigation. Users appreciate how easy it is to get started, even for those with no prior experience, making it a great choice for teams looking to minimize onboarding time.
- Users say that HighLevel offers a comprehensive all-in-one solution, which is particularly beneficial for small business owners. Reviewers highlight its ability to consolidate various marketing tools into one platform, helping them stay organized and reduce costs associated with multiple subscriptions.
- According to verified reviews, Close stands out for its integration capabilities, allowing seamless connections with tools like Calendly and Slack. This feature is frequently mentioned as a time-saver, enabling users to generate leads and manage communications without switching between different applications.
- Reviewers mention that HighLevel is flexible and easy to set up, which is a significant advantage for users who need to quickly implement a solution. Many users appreciate how it streamlines the collection of data on new leads, making it easier to manage customer relationships from a single platform.
- G2 reviewers highlight that Close has a higher overall satisfaction score, particularly in areas like quality of support and ease of use. Users frequently commend the responsive support team and the platform's ability to help them track sales effectively, thanks to features like smart views and call recording.
- Users report that while HighLevel provides robust marketing features, it sometimes lacks the same level of performance and reliability as Close. Some users have noted challenges with system performance during peak usage times, which can impact their overall experience.
Pricing
Entry-Level Pricing
Close
Solo
Starting at $9.00
1 User Per Month
Perfect for individuals organizing leads, managing pipelines, and keeping all sales communication in one place.
- 1 user included
- Up to 10,000 Leads
- Built-in email, calling, & SMS
HighLevel
Starter
$97.00
Per Month
All the tools you need to grow your businesses online with unlimited Users, unlimited Contacts, and a suite of AI tools!
- CRM
- Email & SMS Marketing
- Funnel & Website Builders
Free Trial
Close
Free Trial is available
HighLevel
Free Trial is available
Ratings
Meets Requirements
9.1
1,738
8.7
199
Ease of Use
9.2
1,779
7.8
536
Ease of Setup
9.0
1,116
7.4
327
Ease of Admin
9.0
565
8.1
146
Quality of Support
9.3
1,554
8.1
193
Has the product been a good partner in doing business?
9.3
560
8.7
140
Product Direction (% positive)
9.5
1,750
8.9
196
Features by Category
Sales Force Automation
9.0
1353
|
Verified
8.8
111
Feature Not Available
Feature Not Available
9.0
1358
|
Verified
9.0
114
9.0
1385
|
Verified
8.4
109
8.3
1166
7.5
84
9.1
1307
|
Verified
8.8
98
8.4
1123
8.3
83
8.3
1131
7.9
81
8.4
1162
8.1
88
Marketing Automation
8.7
1261
9.0
112
8.5
1218
9.1
105
9.2
1339
9.1
110
8.2
1133
8.4
99
Customer Support
8.7
1216
|
Verified
8.0
92
8.7
1226
|
Verified
Feature Not Available
8.7
1260
|
Verified
Feature Not Available
8.7
1250
|
Verified
8.2
96
8.6
1198
|
Verified
8.3
91
Reporting & Analytics
8.7
1259
|
Verified
8.4
96
8.8
1281
|
Verified
8.3
103
8.2
1141
Feature Not Available
Mobile & Social
8.2
1074
8.1
88
7.9
1096
8.3
102
8.2
1087
7.8
89
Platform
8.7
1195
|
Verified
8.5
110
8.8
1214
|
Verified
9.0
108
8.9
1197
8.6
99
8.5
1123
8.1
86
8.0
1070
|
Verified
Feature Not Available
8.4
1097
8.3
83
9.1
1211
|
Verified
8.5
102
8.4
1115
7.9
83
Integration
8.8
1124
|
Verified
8.5
87
8.7
1126
|
Verified
8.3
92
8.5
1060
|
Verified
8.1
78
Generative AI
Feature Not Available
8.4
63
Agentic AI - CRM
8.5
82
7.8
22
8.5
80
8.5
22
8.6
80
8.9
22
8.5
81
8.3
21
8.7
81
8.6
22
8.8
80
8.4
21
8.7
80
8.3
21
Email Marketing
Not enough data
8.9
91
Not enough data
8.7
87
Not enough data
8.4
84
Not enough data
8.7
89
Online Marketing
Not enough data
8.8
94
Not enough data
8.7
79
Not enough data
8.6
80
Not enough data
8.2
87
Not enough data
Feature Not Available
Lead Management
Not enough data
8.8
78
Not enough data
8.5
69
Not enough data
8.7
75
Not enough data
8.3
74
Not enough data
8.8
84
Not enough data
8.1
75
Not enough data
8.8
77
Not enough data
9.1
81
Campaign Management
Not enough data
Feature Not Available
Not enough data
8.4
76
Not enough data
8.8
89
Not enough data
Feature Not Available
Social
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
77
Not enough data
Feature Not Available
Not enough data
8.5
79
Reporting & Analytics
Not enough data
8.8
87
Not enough data
8.5
79
Not enough data
8.4
78
Not enough data
8.4
76
Not enough data
Feature Not Available
Platform
Not enough data
8.6
83
Not enough data
8.9
85
Not enough data
8.7
83
Not enough data
8.0
63
Not enough data
Feature Not Available
Not enough data
8.5
76
Not enough data
Feature Not Available
Agentic AI - Marketing Automation
Not enough data
7.9
13
Not enough data
8.2
13
Not enough data
8.2
13
Not enough data
7.6
12
Not enough data
7.9
12
Not enough data
8.1
12
Integration
Not enough data
8.5
77
Not enough data
8.2
77
Not enough data
8.4
72
Messenger
Not enough data
9.2
6
Not enough data
8.5
8
Not enough data
8.8
7
Not enough data
8.6
6
Channels
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
7.7
8
Not enough data
7.2
6
Customers
Not enough data
9.0
7
Not enough data
9.0
7
Not enough data
9.0
7
Not enough data
9.3
7
Not enough data
9.0
7
Agentic AI - Conversational Marketing
Not enough data
6.3
5
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
6.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
7.9
133
Not enough data
8.6
133
Not enough data
9.0
140
Not enough data
8.6
134
Not enough data
Organization
9.2
136
Not enough data
8.9
133
Not enough data
8.9
133
Not enough data
Performance Analysis
8.2
127
Not enough data
8.9
134
Not enough data
Sales Analysis
8.3
134
Not enough data
8.6
134
Not enough data
Generative AI
8.4
82
Not enough data
8.7
82
Not enough data
Agentic AI - AI Sales Assistant
9.8
9
Not enough data
9.6
9
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
9.8
8
Not enough data
8.9
9
Not enough data
9.8
8
Not enough data
Integrated Workflows
9.1
220
Not enough data
9.1
223
Not enough data
9.0
215
Not enough data
8.7
212
Not enough data
9.0
217
Not enough data
9.0
221
Not enough data
8.9
220
Not enough data
Repeatability and Reportability
8.6
215
Not enough data
8.9
215
Not enough data
8.9
205
Not enough data
8.3
203
Not enough data
7.8
201
Not enough data
AI and Automation
8.2
194
Not enough data
8.1
197
Not enough data
8.2
190
Not enough data
7.9
198
Not enough data
7.8
196
Not enough data
Generative AI
8.0
197
Not enough data
Agentic AI - Sales Engagement
8.5
32
Not enough data
8.5
32
Not enough data
8.6
32
Not enough data
8.3
31
Not enough data
8.8
31
Not enough data
8.8
32
Not enough data
8.9
32
Not enough data
Dialing Options
9.1
150
Not enough data
9.2
151
Not enough data
9.4
17
Not enough data
Agent Tools
8.6
146
Not enough data
8.8
142
Not enough data
9.4
147
Not enough data
Automation
8.9
141
Not enough data
8.5
142
Not enough data
8.6
142
Not enough data
Agentic AI - Auto Dialer
8.8
21
Not enough data
8.8
21
Not enough data
AI Capabilities - Auto Dialer
9.4
17
Not enough data
9.3
17
Not enough data
9.5
17
Not enough data
Text Messaging
8.8
265
|
Verified
9.1
62
9.3
287
|
Verified
9.4
62
9.3
282
|
Verified
9.2
58
8.7
267
|
Verified
9.2
61
8.4
252
Feature Not Available
8.7
257
8.7
54
8.9
256
8.8
58
Feature Not Available
8.7
59
SMS Platform
9.0
280
|
Verified
8.8
57
9.1
276
|
Verified
9.2
62
Feature Not Available
9.1
62
Feature Not Available
7.1
47
Feature Not Available
8.1
46
9.0
263
|
Verified
8.6
55
Agentic AI - SMS Marketing
8.6
15
7.4
9
8.4
15
8.3
9
9.0
15
8.7
9
8.7
15
8.0
9
8.9
15
7.7
8
8.6
15
8.1
8
Channels
8.6
105
8.3
11
8.6
107
7.7
10
8.0
107
7.4
9
Design
8.5
109
8.3
9
7.9
106
7.7
11
8.9
107
9.0
10
8.9
106
8.0
9
9.0
103
9.3
9
Generative AI
8.3
103
8.2
10
8.8
102
8.1
9
Responses
Not enough data
9.2
8
Not enough data
9.4
9
Not enough data
7.5
8
Automation - AI Agents
Not enough data
8.9
9
Not enough data
9.2
8
Not enough data
9.2
8
Not enough data
8.5
8
Not enough data
9.2
8
Platform
Not enough data
8.8
8
Not enough data
9.2
8
Not enough data
9.2
8
Autonomy - AI Agents
Not enough data
8.1
8
Not enough data
8.8
8
Not enough data
8.3
8
Not enough data
8.3
8
Generative AI
Not enough data
8.5
8
Not enough data
8.5
8
Responses
Not enough data
9.5
7
Not enough data
7.3
5
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.5
7
Platform
Not enough data
8.6
7
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
9.5
7
Not enough data
9.5
7
Generative AI
Not enough data
8.8
8
Not enough data
8.6
7
Conversational Platform
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Support Automation
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Generative AI
Not enough data
9.7
6
Not enough data
9.8
7
Platform
8.6
37
Not enough data
9.1
38
Not enough data
9.2
38
Not enough data
9.3
38
Not enough data
9.1
37
Not enough data
8.6
37
Not enough data
9.0
37
Not enough data
Generative AI
9.1
37
Not enough data
Workforce Management
9.3
38
Not enough data
9.1
37
Not enough data
Call Center Infrastructure (CCI)
9.8
9
Not enough data
9.6
9
Not enough data
9.8
10
Not enough data
9.8
9
Not enough data
Administrative
9.7
40
Not enough data
9.2
39
Not enough data
Generative AI
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.8
7
Communication
Not enough data
9.3
7
Not enough data
8.1
6
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
7.2
6
Internal Use
Not enough data
8.3
10
Not enough data
7.2
6
Not enough data
7.8
6
Not enough data
9.2
6
Not enough data
7.3
5
Not enough data
9.3
7
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Tracking
8.7
22
Not enough data
8.3
22
Not enough data
8.1
20
Not enough data
8.3
21
Not enough data
8.2
21
Not enough data
8.1
20
Not enough data
8.2
21
Not enough data
Analytics
8.6
488
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customizations
9.0
496
Not enough data
9.2
496
Not enough data
8.8
521
Not enough data
8.6
477
Not enough data
9.2
519
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Analytics
9.0
17
Not enough data
8.9
17
Not enough data
8.8
16
Not enough data
9.0
17
Not enough data
8.4
17
Not enough data
Data Sourcing
8.5
163
Not enough data
8.7
163
Not enough data
8.5
163
Not enough data
8.8
166
Not enough data
8.6
160
Not enough data
Predictive Analytics
8.6
160
Not enough data
8.7
160
Not enough data
8.3
155
Not enough data
8.4
158
Not enough data
Sales Management
9.1
161
Not enough data
8.3
157
Not enough data
8.8
156
Not enough data
9.2
161
Not enough data
Agentic AI - Outbound Call Tracking
8.5
24
Not enough data
8.4
24
Not enough data
Calling
9.2
664
Not enough data
Feature Not Available
Not enough data
9.0
645
Not enough data
9.3
659
Not enough data
8.9
30
Not enough data
Contacts
8.8
655
Not enough data
8.7
618
Not enough data
9.0
653
Not enough data
Insights
9.3
676
Not enough data
9.0
630
Not enough data
8.7
592
Not enough data
9.0
652
Not enough data
8.8
631
Not enough data
9.0
28
Not enough data
Consumer Intelligence
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reporting
Not enough data
8.6
37
Not enough data
7.7
36
Not enough data
8.6
42
Media Monitoring
Not enough data
Feature Not Available
Not enough data
8.5
45
Not enough data
Feature Not Available
In-House Management
Not enough data
8.2
38
Not enough data
8.5
39
Generative AI
Not enough data
9.1
30
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Not enough data
8.8
50
Not enough data
9.3
52
Not enough data
8.8
43
Not enough data
9.2
46
Growth
Not enough data
Feature Not Available
Not enough data
8.5
48
Not enough data
9.5
46
Not enough data
7.9
48
Not enough data
8.3
45
Content
Not enough data
9.1
50
Not enough data
8.8
47
Not enough data
8.9
45
Not enough data
8.5
39
Support
Not enough data
8.3
48
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Close and HighLevel are categorized as Customer Communications Management, SMS Marketing, and CRM
Unique Categories
Close is categorized as Sales Engagement, AI Sales Assistant, Outbound Call Tracking, Sales Analytics, Email Tracking, Call Center Infrastructure (CCI), and Auto Dialer
HighLevel is categorized as Marketing Automation, AI Agents For Business Operations, Conversational Marketing, Shared Inbox, Online Reputation Management, VoIP Providers, Chatbots, Website Builder, Live Chat, and Conversational Support
Reviews
Reviewers' Company Size
Close
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HighLevel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.1%
Computer Software
8.7%
Real Estate
8.2%
Financial Services
6.6%
Information Technology and Services
5.5%
Other
56.0%
Marketing and Advertising
43.4%
Consulting
9.7%
Real Estate
5.0%
Health, Wellness and Fitness
4.6%
Professional Training & Coaching
4.4%
Other
32.9%
Alternatives
Discussions
How fast does close read the feedback provided?
1 Comment
SW
Hi Kamaldeep, thank you for providing feedback for the Close team! We're always working to improve our CRM and take customer feedback seriously. We see all...Read more
how do I integrate WhatsApp?
1 Comment
KS
You can use Zapier or use API's to link them manually.Read more
How long does it take to generate a new integration?
1 Comment
PE
Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website...Read more
What is high level app?
2 Comments
MB
HighLevel as several mobile app options. You can contract with HighLevel to have them build your own branded app or you can use their Grey Labeled app called...Read more
Why less options for funnel and website section?
1 Comment
ST
Hey there!
Thank you for the question.
I am Head of Product Management at highLevel.
We would love to hear about more options that you want on...Read more
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