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Compare Close and GoldMine 
Featured Products
At a Glance
Market Segments
Small-Business (79.1% of reviews)
Small-Business (71.5% of reviews)
Entry-Level Pricing
Starting at $9.00 1 User Per Month
$26 per month
Close
Star Rating
(1,970)4.7 out of 5
Market Segments
Small-Business (79.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansGoldMine
Star Rating
(195)3.7 out of 5
Market Segments
Small-Business (71.5% of reviews)
Pros & Cons
Entry-Level Pricing
$26 per month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Close excels in user experience, with many users praising its intuitive interface and seamless integration of features like email and task management. One user highlighted how easy it is to navigate the platform, making it simple to handle tasks efficiently.
- Users say that GoldMine offers strong administrative control due to its on-premise solution, which some find beneficial for managing sensitive data. However, this can also lead to configuration challenges, as noted by users who mentioned difficulties in matching their specific workflow needs.
- According to verified reviews, Close stands out for its quick setup and ease of use, with features like Smartviews allowing users to create channels for effective customer follow-up. This has been particularly appreciated by users who value streamlined communication processes.
- Reviewers mention that GoldMine's reporting capabilities are a strong point, with users noting that it keeps all contacts organized and provides stellar reporting options. However, some users feel that the overall user experience could be improved compared to more modern solutions like Close.
- G2 reviewers highlight the quality of support provided by Close, with many users rating it highly for responsiveness and helpfulness. In contrast, GoldMine's support has received mixed feedback, with some users expressing a desire for more robust assistance options.
- Users appreciate the affordability of Close, which starts at a lower entry-level price compared to GoldMine. This makes it an attractive option for small businesses looking for a cost-effective CRM solution without sacrificing essential features.
Pricing
Entry-Level Pricing
Close
Solo
Starting at $9.00
1 User Per Month
Perfect for individuals organizing leads, managing pipelines, and keeping all sales communication in one place.
- Only 1 user allowed
- Up to 10,000 Leads
- Built-in email, calling, & SMS
GoldMine
Goldmine Premium - OWN IT
$26
per month
*when amortized over 3 years
- Bundles include one year of technical support and software updates.
Free Trial
Close
Free Trial is available
GoldMine
No trial information availableRatings
Meets Requirements
9.1
1,730
7.7
171
Ease of Use
9.2
1,770
7.4
172
Ease of Setup
9.0
1,107
6.6
94
Ease of Admin
9.0
565
7.3
93
Quality of Support
9.3
1,548
7.3
155
Has the product been a good partner in doing business?
9.3
559
7.4
89
Product Direction (% positive)
9.5
1,742
4.2
174
Features by Category
Sales Force Automation
9.0
1349
|
Verified
8.1
131
|
Verified
Feature Not Available
Feature Not Available
9.0
1356
|
Verified
7.0
98
|
Verified
9.0
1381
|
Verified
7.8
126
|
Verified
8.3
1165
6.6
72
|
Verified
9.1
1305
|
Verified
6.9
112
|
Verified
8.4
1122
6.6
66
8.3
1130
6.7
67
8.4
1161
7.7
31
Marketing Automation
8.7
1258
6.8
95
|
Verified
8.5
1217
Feature Not Available
9.2
1333
7.2
93
|
Verified
8.2
1132
Feature Not Available
Customer Support
8.7
1215
|
Verified
6.9
84
|
Verified
8.7
1226
|
Verified
7.0
69
|
Verified
8.7
1260
|
Verified
7.0
98
|
Verified
8.7
1249
|
Verified
6.0
62
|
Verified
8.6
1198
|
Verified
6.5
63
|
Verified
Reporting & Analytics
8.7
1258
|
Verified
7.0
106
|
Verified
8.8
1280
|
Verified
7.2
96
|
Verified
8.2
1141
6.6
82
|
Verified
Mobile & Social
8.2
1074
Feature Not Available
7.9
1096
Feature Not Available
8.2
1087
5.5
53
|
Verified
Platform
8.7
1195
|
Verified
7.3
60
|
Verified
8.8
1210
|
Verified
7.2
52
|
Verified
8.9
1197
7.6
62
|
Verified
8.5
1123
8.0
10
8.0
1070
|
Verified
6.4
28
8.4
1097
6.8
54
9.1
1210
|
Verified
7.5
64
|
Verified
8.4
1115
7.3
52
|
Verified
Integration
8.8
1124
|
Verified
7.0
66
|
Verified
8.7
1126
|
Verified
6.6
35
|
Verified
8.5
1059
|
Verified
6.4
38
|
Verified
Generative AI
Feature Not Available
7.2
6
Agentic AI - CRM
8.5
82
Not enough data
8.5
80
Not enough data
8.6
80
Not enough data
8.5
81
Not enough data
8.7
81
Not enough data
8.8
80
Not enough data
8.7
80
Not enough data
Lead Facilitation
7.9
133
Not enough data
8.6
133
Not enough data
9.0
140
Not enough data
8.6
134
Not enough data
Organization
9.2
136
Not enough data
8.9
133
Not enough data
8.9
133
Not enough data
Performance Analysis
8.2
127
Not enough data
8.9
134
Not enough data
Sales Analysis
8.3
134
Not enough data
8.6
134
Not enough data
Generative AI
8.4
82
Not enough data
8.7
82
Not enough data
Agentic AI - AI Sales Assistant
9.8
9
Not enough data
9.6
9
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
9.8
8
Not enough data
8.9
9
Not enough data
9.8
8
Not enough data
Integrated Workflows
9.1
220
Not enough data
9.1
223
Not enough data
9.0
215
Not enough data
8.7
212
Not enough data
9.0
217
Not enough data
9.0
221
Not enough data
8.9
220
Not enough data
Repeatability and Reportability
8.6
215
Not enough data
8.9
215
Not enough data
8.9
205
Not enough data
8.3
203
Not enough data
7.8
201
Not enough data
AI and Automation
8.2
194
Not enough data
8.1
197
Not enough data
8.2
190
Not enough data
7.9
198
Not enough data
7.8
196
Not enough data
Generative AI
8.0
197
Not enough data
Agentic AI - Sales Engagement
8.5
32
Not enough data
8.5
32
Not enough data
8.6
32
Not enough data
8.3
31
Not enough data
8.8
31
Not enough data
8.8
32
Not enough data
8.9
32
Not enough data
Dialing Options
9.1
150
Not enough data
9.2
151
Not enough data
9.4
17
Not enough data
Agent Tools
8.6
146
Not enough data
8.8
142
Not enough data
9.4
147
Not enough data
Automation
8.9
141
Not enough data
8.5
142
Not enough data
8.6
142
Not enough data
Agentic AI - Auto Dialer
8.8
21
Not enough data
8.8
21
Not enough data
AI Capabilities - Auto Dialer
9.4
17
Not enough data
9.3
17
Not enough data
9.5
17
Not enough data
Text Messaging
8.8
265
|
Verified
Not enough data
9.3
287
|
Verified
Not enough data
9.3
282
|
Verified
Not enough data
8.7
267
|
Verified
Not enough data
8.4
252
Not enough data
8.7
257
Not enough data
8.9
256
Not enough data
Feature Not Available
Not enough data
SMS Platform
9.0
280
|
Verified
Not enough data
9.1
276
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
263
|
Verified
Not enough data
Agentic AI - SMS Marketing
8.6
15
Not enough data
8.4
15
Not enough data
9.0
15
Not enough data
8.7
15
Not enough data
8.9
15
Not enough data
8.6
15
Not enough data
Channels
8.6
105
Not enough data
8.6
107
Not enough data
8.0
107
Not enough data
Design
8.5
109
Not enough data
7.9
106
Not enough data
8.9
107
Not enough data
8.9
106
Not enough data
9.0
103
Not enough data
Generative AI
8.3
103
Not enough data
8.8
102
Not enough data
Platform
8.6
37
Not enough data
9.1
38
Not enough data
9.2
38
Not enough data
9.3
38
Not enough data
9.1
37
Not enough data
8.6
37
Not enough data
9.0
37
Not enough data
Generative AI
9.1
37
Not enough data
Workforce Management
9.3
38
Not enough data
9.1
37
Not enough data
Call Center Infrastructure (CCI)
9.8
9
Not enough data
9.6
9
Not enough data
9.8
10
Not enough data
9.8
9
Not enough data
Administrative
9.7
40
Not enough data
9.2
39
Not enough data
Agentic AI - Email Tracking
8.7
22
Not enough data
8.3
22
Not enough data
8.1
20
Not enough data
8.3
21
Not enough data
8.2
21
Not enough data
8.1
20
Not enough data
8.2
21
Not enough data
Analytics
8.6
488
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customizations
9.0
496
Not enough data
9.2
496
Not enough data
8.8
521
Not enough data
8.6
477
Not enough data
9.2
519
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Analytics
9.0
17
Not enough data
8.9
17
Not enough data
8.8
16
Not enough data
9.0
17
Not enough data
8.4
17
Not enough data
Data Sourcing
8.5
163
Not enough data
8.7
163
Not enough data
8.5
163
Not enough data
8.8
166
Not enough data
8.6
160
Not enough data
Predictive Analytics
8.6
160
Not enough data
8.7
160
Not enough data
8.3
155
Not enough data
8.4
158
Not enough data
Sales Management
9.1
161
Not enough data
8.3
157
Not enough data
8.8
156
Not enough data
9.2
161
Not enough data
Agentic AI - Outbound Call Tracking
8.5
24
Not enough data
8.4
24
Not enough data
Calling
9.2
664
Not enough data
Feature Not Available
Not enough data
9.0
645
Not enough data
9.3
659
Not enough data
8.9
30
Not enough data
Contacts
8.8
655
Not enough data
8.7
618
Not enough data
9.0
653
Not enough data
Insights
9.3
676
Not enough data
9.0
630
Not enough data
8.7
592
Not enough data
9.0
652
Not enough data
8.8
631
Not enough data
9.0
28
Not enough data
Categories
Categories
Shared Categories
Close and GoldMine are categorized as CRM
Unique Categories
GoldMine has no unique categories
Reviews
Reviewers' Company Size
Close
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
GoldMine
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.1%
Computer Software
8.6%
Real Estate
8.2%
Financial Services
6.6%
Information Technology and Services
5.5%
Other
56.1%
Information Technology and Services
9.3%
Financial Services
8.7%
Computer Software
4.4%
Wholesale
3.8%
Mechanical or Industrial Engineering
3.8%
Other
69.9%
Alternatives
Discussions
How fast does close read the feedback provided?
1 Comment
SW
Hi Kamaldeep, thank you for providing feedback for the Close team! We're always working to improve our CRM and take customer feedback seriously. We see all...Read more
how do I integrate WhatsApp?
1 Comment
KS
You can use Zapier or use API's to link them manually.Read more
How long does it take to generate a new integration?
1 Comment
PE
Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website...Read more
Is there a true cloud version of this yet?
1 Comment
DR
The version of Goldmine is still not a true cloud-based version of the software. There result is very slow response times with data queries. The mobile...Read more
How do I access "the community" in future?
1 Comment
JB
To access the Goldmine Community, try going to https://www.goldmine.com/community/Read more
When will the winmail.dat issue be fixed?
1 Comment
JB
The winmail.dat issue has been solved and is addressed in Ivanti Forums,...Read more
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