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Compare Close and folk 
Featured Products
At a Glance
Market Segments
Small-Business (79.1% of reviews)
Small-Business (97.7% of reviews)
Entry-Level Pricing
$9.00 1 Seat Per Month
Starting at $30.00 1 Users Per Year
Close
Star Rating
(2,005)4.7 out of 5
Market Segments
Small-Business (79.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 Seat Per Month
Free Trial is available
Browse all 4 pricing plansfolk
Star Rating
(314)4.5 out of 5
Market Segments
Small-Business (97.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $30.00 1 Users Per Year
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Close excels in user experience, with many praising its user-friendly interface that simplifies navigation and reduces the learning curve. Users appreciate how quickly they can adapt to the system, even with no prior experience.
- According to verified reviews, Close stands out for its seamless integration capabilities, particularly with tools like Calendly and Slack. Users find it incredibly helpful to manage leads directly from their communication platforms, enhancing productivity.
- Reviewers mention that Close offers superior tracking features, with smart views and filter adjustments that make it easy to monitor deals throughout the sales cycle. This functionality is highlighted as a significant advantage for users who need to stay organized.
- Users say that while folk provides a straightforward onboarding process and is flexible, it lacks some of the advanced features that Close offers. For instance, folk users appreciate the clarity of databases but may find themselves wanting more robust tracking and management tools.
- G2 reviewers highlight that Close's support quality is notably high, with users rating it highly for responsiveness and helpfulness. This contrasts with folk, where users have expressed a desire for more comprehensive support options.
- According to recent feedback, Close's pricing is more competitive, starting at just $9.00, which is significantly lower than folk's starting price of $20. This affordability, combined with its feature set, makes Close a more attractive option for small businesses looking to maximize their CRM investment.
Pricing
Entry-Level Pricing
Close
Solo
$9.00
1 Seat Per Month
Built for the individual who wants every lead, pipeline, and conversation in one place.
- 1 user included
folk
Standard
Starting at $30.00
1 Users Per Year
- Pipeline management
- Email campaigns
- Enrichment
Free Trial
Close
Free Trial is available
folk
Free Trial is available
Ratings
Meets Requirements
9.1
1,739
8.4
308
Ease of Use
9.2
1,780
8.9
310
Ease of Setup
9.0
1,117
8.9
260
Ease of Admin
9.0
565
8.7
111
Quality of Support
9.3
1,555
9.0
259
Has the product been a good partner in doing business?
9.3
560
8.9
106
Product Direction (% positive)
9.5
1,751
9.5
306
Features by Category
Sales Force Automation
9.0
1353
|
Verified
8.6
258
Feature Not Available
7.8
241
9.0
1358
|
Verified
8.3
249
9.0
1386
|
Verified
7.4
245
8.3
1166
Feature Not Available
9.1
1307
|
Verified
8.3
248
8.4
1123
Feature Not Available
8.3
1131
Feature Not Available
8.4
1162
7.1
230
Marketing Automation
8.7
1261
7.7
236
8.5
1218
7.4
227
9.2
1339
8.4
244
8.2
1133
Feature Not Available
Customer Support
8.7
1216
|
Verified
Feature Not Available
8.7
1226
|
Verified
Feature Not Available
8.7
1260
|
Verified
Feature Not Available
8.7
1250
|
Verified
Feature Not Available
8.6
1198
|
Verified
Feature Not Available
Reporting & Analytics
8.7
1259
|
Verified
6.8
66
8.8
1281
|
Verified
7.1
65
8.2
1141
Feature Not Available
Mobile & Social
8.2
1074
7.2
227
7.9
1096
7.7
235
8.2
1087
6.9
63
Platform
8.7
1196
|
Verified
7.8
243
8.8
1215
|
Verified
7.9
241
8.9
1198
8.0
238
8.5
1124
Feature Not Available
8.0
1070
|
Verified
Feature Not Available
8.4
1098
Feature Not Available
9.1
1212
|
Verified
8.6
243
8.4
1115
Feature Not Available
Integration
8.8
1124
|
Verified
8.5
227
8.7
1126
|
Verified
7.5
223
8.5
1060
|
Verified
Feature Not Available
Generative AI
Feature Not Available
7.0
208
Agentic AI - CRM
8.5
82
5.8
16
8.5
80
6.7
16
8.6
80
6.4
15
8.5
81
6.2
15
8.7
81
6.3
15
8.8
80
6.0
15
8.7
80
6.3
15
Email Marketing
Not enough data
7.8
102
Not enough data
8.3
103
Not enough data
7.9
99
Not enough data
8.4
99
Not enough data
8.2
100
Not enough data
8.1
98
Not enough data
7.6
98
Not enough data
7.8
97
Not enough data
6.7
91
Reporting & Analytics
Not enough data
6.5
96
Not enough data
7.3
93
Generative AI
Not enough data
7.3
57
Not enough data
6.9
54
Agentic AI - Email Marketing
Not enough data
5.0
6
Not enough data
5.0
6
Not enough data
4.7
5
Not enough data
4.7
5
Not enough data
4.7
5
Integration
Not enough data
8.2
102
Not enough data
7.2
99
Not enough data
6.9
97
Not enough data
7.7
98
Not enough data
7.0
98
Not enough data
6.4
94
Lead Facilitation
7.9
133
Not enough data
8.6
133
Not enough data
9.0
140
Not enough data
8.6
134
Not enough data
Organization
9.2
136
Not enough data
8.9
133
Not enough data
8.9
133
Not enough data
Performance Analysis
8.2
127
Not enough data
8.9
134
Not enough data
Sales Analysis
8.3
134
Not enough data
8.6
134
Not enough data
Generative AI
8.4
82
Not enough data
8.7
82
Not enough data
Agentic AI - AI Sales Assistant
9.8
9
Not enough data
9.6
9
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
9.8
8
Not enough data
8.9
9
Not enough data
9.8
8
Not enough data
Integrated Workflows
9.1
220
Not enough data
9.1
223
Not enough data
9.0
215
Not enough data
8.7
212
Not enough data
9.0
217
Not enough data
9.0
221
Not enough data
8.9
220
Not enough data
Repeatability and Reportability
8.6
215
Not enough data
8.9
215
Not enough data
8.9
205
Not enough data
8.3
203
Not enough data
7.8
201
Not enough data
AI and Automation
8.2
194
Not enough data
8.1
197
Not enough data
8.2
190
Not enough data
7.9
198
Not enough data
7.8
196
Not enough data
Generative AI
8.0
197
Not enough data
Agentic AI - Sales Engagement
8.5
32
Not enough data
8.5
32
Not enough data
8.6
32
Not enough data
8.3
31
Not enough data
8.8
31
Not enough data
8.8
32
Not enough data
8.9
32
Not enough data
Dialing Options
9.1
150
Not enough data
9.2
151
Not enough data
9.4
17
Not enough data
Agent Tools
8.6
146
Not enough data
8.8
142
Not enough data
9.4
147
Not enough data
Automation
8.9
141
Not enough data
8.5
142
Not enough data
8.6
142
Not enough data
Agentic AI - Auto Dialer
8.8
21
Not enough data
8.8
21
Not enough data
AI Capabilities - Auto Dialer
9.4
17
Not enough data
9.3
17
Not enough data
9.5
17
Not enough data
Text Messaging
8.8
265
|
Verified
Not enough data
9.3
287
|
Verified
Not enough data
9.3
282
|
Verified
Not enough data
8.7
267
|
Verified
Not enough data
8.4
252
Not enough data
8.7
257
Not enough data
8.9
256
Not enough data
Feature Not Available
Not enough data
SMS Platform
9.0
280
|
Verified
Not enough data
9.1
276
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
263
|
Verified
Not enough data
Agentic AI - SMS Marketing
8.6
15
Not enough data
8.4
15
Not enough data
9.0
15
Not enough data
8.7
15
Not enough data
8.9
15
Not enough data
8.6
15
Not enough data
Channels
8.6
105
Not enough data
8.6
107
Not enough data
8.0
107
Not enough data
Design
8.5
109
Not enough data
7.9
106
Not enough data
8.9
107
Not enough data
8.9
106
Not enough data
9.0
103
Not enough data
Generative AI
8.3
103
Not enough data
8.8
102
Not enough data
Platform
8.6
37
Not enough data
9.1
38
Not enough data
9.2
38
Not enough data
9.3
38
Not enough data
9.1
37
Not enough data
8.6
37
Not enough data
9.0
37
Not enough data
Generative AI
9.1
37
Not enough data
Workforce Management
9.3
38
Not enough data
9.1
37
Not enough data
Call Center Infrastructure (CCI)
9.8
9
Not enough data
9.6
9
Not enough data
9.8
10
Not enough data
9.8
9
Not enough data
Administrative
9.7
40
Not enough data
9.2
39
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Tracking
8.7
22
Not enough data
8.3
22
Not enough data
8.1
20
Not enough data
8.3
21
Not enough data
8.2
21
Not enough data
8.1
20
Not enough data
8.2
21
Not enough data
Analytics
8.6
488
8.1
69
Feature Not Available
8.1
68
Feature Not Available
7.6
67
Customizations
9.0
496
8.4
68
9.2
496
7.3
66
8.8
521
7.9
67
8.6
477
7.4
67
9.2
519
8.1
67
Generative AI
Feature Not Available
7.2
41
Agentic AI - Sales Analytics
9.0
17
Not enough data
8.9
17
Not enough data
8.8
16
Not enough data
9.0
17
Not enough data
8.4
17
Not enough data
Data Sourcing
8.5
163
Not enough data
8.7
163
Not enough data
8.5
163
Not enough data
8.8
166
Not enough data
8.6
160
Not enough data
Predictive Analytics
8.6
160
Not enough data
8.7
160
Not enough data
8.3
155
Not enough data
8.4
158
Not enough data
Sales Management
9.1
161
Not enough data
8.3
157
Not enough data
8.8
156
Not enough data
9.2
161
Not enough data
Agentic AI - Outbound Call Tracking
8.5
24
Not enough data
8.4
24
Not enough data
Calling
9.2
664
Not enough data
Feature Not Available
Not enough data
9.0
645
Not enough data
9.3
659
Not enough data
8.9
30
Not enough data
Contacts
8.8
655
Not enough data
8.7
618
Not enough data
9.0
653
Not enough data
Insights
9.3
676
Not enough data
9.0
630
Not enough data
8.7
592
Not enough data
9.0
652
Not enough data
8.8
631
Not enough data
9.0
28
Not enough data
Categories
Categories
Shared Categories
Close and folk are categorized as Email Tracking and CRM
Unique Categories
Close is categorized as Customer Communications Management, SMS Marketing, Sales Engagement, AI Sales Assistant, Outbound Call Tracking, Sales Analytics, Call Center Infrastructure (CCI), and Auto Dialer
folk is categorized as Google Workspace for Sales and Email Marketing
Reviews
Reviewers' Company Size
Close
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
folk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.0%
Computer Software
8.7%
Real Estate
8.2%
Financial Services
6.6%
Information Technology and Services
5.5%
Other
56.0%
Marketing and Advertising
10.6%
Consulting
10.0%
Computer Software
10.0%
Venture Capital & Private Equity
6.8%
Financial Services
6.5%
Other
56.1%
Alternatives
Discussions
How long does it take to generate a new integration?
2 Comments
PE
Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website...Read more
how do I integrate WhatsApp?
2 Comments
KS
You can use Zapier or use API's to link them manually.Read more
folk has no discussions with answers
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