Compare Close and Constant Contact 
Featured Products
At a Glance
Market Segments
Small-Business (79.1% of reviews)
Small-Business (70.5% of reviews)
Entry-Level Pricing
$9.00 1 Seat Per Month
Starting at $12.00 Per Month
Close
Star Rating
(2,028)4.7 out of 5
Market Segments
Small-Business (79.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 Seat Per Month
Free Trial is available
Browse all 4 pricing plansConstant Contact
Star Rating
(7,363)4.1 out of 5
Market Segments
Small-Business (70.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $12.00 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Constant Contact excels in providing a user-friendly experience, with many users appreciating its straightforward interface and helpful templates for managing email campaigns. One user noted, "The templates provided are a huge help and make managing email campaigns a lot simpler."
- Users say that Close stands out for its quick implementation and ease of use, particularly for sales development representatives. Reviewers highlighted its intuitive setup process, with one stating, "The initial setup was very easy, making it a smooth start."
- According to verified reviews, Close receives higher marks for its overall quality of support, with users praising the responsiveness and helpfulness of the support team. One user mentioned, "I find Close easy to use, which is important for pipeline management and customer response."
- Reviewers mention that Constant Contact is particularly appealing for small businesses, as it offers an all-in-one marketing tool that simplifies campaign management. A user remarked, "It's really great for small businesses," highlighting its affordability and comprehensive features.
- G2 reviewers indicate that Close's advanced features, such as forecasting and pipeline management, are highly valued, making it a strong choice for businesses focused on sales. Users appreciate its functionality, with one stating, "Super easy to use, quick-acting CRM, great for SDR function!"
- Users report that while Constant Contact has a solid reputation for email marketing, it may not fully meet the needs of those looking for more advanced CRM capabilities, as some users noted challenges in configuration for specific workflows.
Pricing
Entry-Level Pricing
Close
Solo
$9.00
1 Seat Per Month
Built for the individual who wants every lead, pipeline, and conversation in one place.
- 1 user included
Constant Contact
Lite
Starting at $12.00
Per Month
Start marketing today with a simple suite of email, social, and event management tools, all backed by marketing experts and legendary support.
- Basic email marketing with easy-to-use templates.
- Automated Welcome Email for new contacts
- Social Marketing
Free Trial
Close
Free Trial is available
Constant Contact
Free Trial is available
Ratings
Meets Requirements
9.1
1,751
8.4
6,346
Ease of Use
9.2
1,792
8.5
6,385
Ease of Setup
9.0
1,130
8.6
3,545
Ease of Admin
9.0
568
8.6
3,096
Quality of Support
9.3
1,566
8.3
5,198
Has the product been a good partner in doing business?
9.3
563
8.6
2,969
Product Direction (% positive)
9.5
1,763
7.1
6,236
Features by Category
Sales Force Automation
9.0
1358
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
1363
|
Verified
Not enough data
9.0
1390
|
Verified
Not enough data
8.3
1166
Not enough data
9.1
1308
|
Verified
Not enough data
8.4
1124
Not enough data
8.3
1131
Not enough data
8.4
1162
Not enough data
Marketing Automation
8.7
1263
Not enough data
8.5
1218
Not enough data
9.2
1340
Not enough data
8.2
1133
Not enough data
Customer Support
8.7
1216
|
Verified
Not enough data
8.7
1226
|
Verified
Not enough data
8.7
1260
|
Verified
Not enough data
8.7
1252
|
Verified
Not enough data
8.6
1199
|
Verified
Not enough data
Reporting & Analytics
8.6
1262
|
Verified
Not enough data
8.8
1283
|
Verified
Not enough data
8.2
1142
Not enough data
Mobile & Social
8.2
1075
Not enough data
7.9
1098
Not enough data
8.2
1088
Not enough data
Platform
8.7
1196
|
Verified
Not enough data
8.8
1214
|
Verified
Not enough data
8.9
1197
Not enough data
8.5
1124
Not enough data
8.0
1070
|
Verified
Not enough data
8.4
1097
Not enough data
9.1
1215
|
Verified
Not enough data
8.4
1114
Not enough data
Integration
8.8
1123
|
Verified
Not enough data
8.7
1125
|
Verified
Not enough data
8.5
1059
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - CRM
8.5
82
Not enough data
8.5
80
Not enough data
8.6
80
Not enough data
8.5
81
Not enough data
8.7
81
Not enough data
8.8
80
Not enough data
8.7
80
Not enough data
Email Marketing
Not enough data
8.6
4928
|
Verified
Not enough data
8.5
5055
|
Verified
Not enough data
8.9
4744
|
Verified
Not enough data
8.3
5023
|
Verified
Not enough data
8.9
5019
|
Verified
Not enough data
8.5
4859
|
Verified
Not enough data
8.3
3942
|
Verified
Not enough data
8.4
1784
|
Verified
Not enough data
7.9
1611
|
Verified
Reporting & Analytics
Not enough data
7.9
2389
|
Verified
Not enough data
8.4
4593
|
Verified
Generative AI
Not enough data
7.1
522
Not enough data
7.0
519
Agentic AI - Email Marketing
Not enough data
6.5
369
Not enough data
6.6
366
Not enough data
6.8
365
Not enough data
6.7
363
Not enough data
6.7
362
Integration
Not enough data
8.2
2732
|
Verified
Not enough data
7.5
1958
|
Verified
Not enough data
7.5
1937
|
Verified
Not enough data
7.3
1371
|
Verified
Not enough data
7.8
1524
|
Verified
Not enough data
7.2
1290
|
Verified
Lead Facilitation
7.9
133
Not enough data
8.6
133
Not enough data
9.0
140
Not enough data
8.6
134
Not enough data
Organization
9.2
136
Not enough data
8.9
133
Not enough data
8.9
133
Not enough data
Performance Analysis
8.2
127
Not enough data
8.9
134
Not enough data
Sales Analysis
8.3
134
Not enough data
8.6
134
Not enough data
Generative AI
8.4
82
Not enough data
8.7
82
Not enough data
Agentic AI - AI Sales Assistant
9.8
9
Not enough data
9.6
9
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
9.8
8
Not enough data
8.9
9
Not enough data
9.8
8
Not enough data
Diagnosis
Not enough data
7.9
769
Not enough data
8.1
763
Not enough data
8.5
949
Not enough data
8.4
852
Tracking
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
1088
Not enough data
Feature Not Available
Not enough data
8.5
925
Reporting
Not enough data
8.8
1069
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.0
830
Agentic AI - Email Deliverability
Not enough data
6.4
117
Not enough data
6.2
117
Not enough data
6.4
114
Not enough data
6.5
114
Not enough data
6.4
114
Integrated Workflows
9.1
220
Not enough data
9.1
223
Not enough data
9.0
215
Not enough data
8.7
212
Not enough data
9.0
217
Not enough data
9.0
221
Not enough data
8.9
220
Not enough data
Repeatability and Reportability
8.6
215
Not enough data
8.9
215
Not enough data
8.9
206
Not enough data
8.3
204
Not enough data
7.8
201
Not enough data
AI and Automation
8.2
194
Not enough data
8.1
197
Not enough data
8.2
190
Not enough data
7.9
198
Not enough data
7.8
196
Not enough data
Generative AI
8.0
197
Not enough data
Agentic AI - Sales Engagement
8.5
32
Not enough data
8.5
32
Not enough data
8.6
32
Not enough data
8.3
31
Not enough data
8.8
31
Not enough data
8.8
32
Not enough data
8.9
32
Not enough data
Dialing Options
9.1
150
Not enough data
9.2
151
Not enough data
9.4
17
Not enough data
Agent Tools
8.6
146
Not enough data
8.8
142
Not enough data
9.4
147
Not enough data
Automation
8.9
141
Not enough data
8.5
142
Not enough data
8.6
142
Not enough data
Agentic AI - Auto Dialer
8.8
21
Not enough data
8.8
21
Not enough data
AI Capabilities - Auto Dialer
9.4
17
Not enough data
9.3
17
Not enough data
9.5
17
Not enough data
Grammar
Not enough data
8.5
77
Not enough data
8.3
70
Not enough data
8.5
72
Formatting
Not enough data
8.2
66
Not enough data
8.1
70
Not enough data
7.7
66
Content
Not enough data
8.1
68
Not enough data
8.3
71
Not enough data
8.2
67
Product Type
Not enough data
8.7
69
Not enough data
7.9
65
Generative AI
Not enough data
8.5
24
Not enough data
8.7
24
Templates
Not enough data
8.1
1060
|
Verified
Not enough data
7.2
918
|
Verified
Not enough data
7.9
972
|
Verified
Not enough data
8.3
592
Edit
Not enough data
8.2
956
|
Verified
Not enough data
8.4
1046
|
Verified
Not enough data
7.9
843
|
Verified
Logistics
Not enough data
8.6
1031
|
Verified
Not enough data
7.7
878
|
Verified
Not enough data
7.9
812
|
Verified
Not enough data
8.8
603
Generative AI
Not enough data
7.3
158
Not enough data
7.3
154
Agentic AI - Email Template Builder
Not enough data
6.9
94
Not enough data
6.8
93
Marketing and Communications
Not enough data
8.2
598
Not enough data
8.1
625
Not enough data
7.9
559
Not enough data
8.7
760
Not enough data
8.9
773
Attendee Engagement
Not enough data
8.0
619
Not enough data
7.8
551
Not enough data
7.9
560
Registration
Not enough data
8.1
615
Not enough data
8.1
603
Not enough data
7.7
490
Generative AI
Not enough data
7.2
137
Agentic AI - Event Marketing
Not enough data
6.5
104
Not enough data
6.5
105
Not enough data
6.5
106
Not enough data
6.5
106
Not enough data
6.5
106
Not enough data
6.6
109
Text Messaging
8.8
265
|
Verified
8.6
73
9.3
287
|
Verified
7.8
64
9.3
282
|
Verified
8.4
68
8.7
267
|
Verified
8.4
70
8.4
252
8.4
67
8.7
257
8.1
67
8.9
256
8.5
74
Feature Not Available
7.8
64
SMS Platform
9.0
280
|
Verified
8.7
75
9.1
276
|
Verified
8.8
69
Feature Not Available
7.7
66
Feature Not Available
6.7
62
Feature Not Available
7.2
62
9.0
263
|
Verified
7.4
63
Agentic AI - SMS Marketing
8.6
15
6.4
12
8.4
15
7.5
12
9.0
15
6.8
12
8.7
15
7.4
12
8.9
15
7.1
12
8.6
15
7.2
12
Channels
8.6
106
Not enough data
8.6
107
Not enough data
8.0
107
Not enough data
Design
8.5
109
Not enough data
7.9
106
Not enough data
8.9
107
Not enough data
8.9
106
Not enough data
9.0
103
Not enough data
Generative AI
8.3
103
Not enough data
8.8
102
Not enough data
Content & Collaboration
Not enough data
8.8(won by default)
179
Not enough data
8.7(won by default)
185
Not enough data
8.3(won by default)
161
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7(won by default)
182
Social Management
Not enough data
8.6(won by default)
201
Not enough data
8.8(won by default)
204
Not enough data
Feature Not Available
Not enough data
8.7(won by default)
196
Not enough data
8.1(won by default)
183
Not enough data
8.8(won by default)
187
Not enough data
8.4(won by default)
148
Agentic AI - Social Media Management
Not enough data
6.8(won by default)
59
Not enough data
6.9(won by default)
59
Not enough data
6.8(won by default)
58
Not enough data
7.0(won by default)
58
Not enough data
7.0(won by default)
57
Not enough data
6.9(won by default)
56
Not enough data
6.8(won by default)
56
Platform Interoperability
Not enough data
Feature Not Available
Agentic AI - Social Media Advertising
Not enough data
6.6
38
Not enough data
6.8
38
Not enough data
6.6
38
Not enough data
7.3
39
Not enough data
7.3
37
Not enough data
7.3
37
Social Functionality
Not enough data
8.8
301
Campaign Management
Not enough data
9.0
308
Not enough data
8.9
291
Not enough data
8.9
287
Not enough data
8.4
247
Not enough data
8.6
251
Not enough data
8.9
254
Not enough data
9.0
241
Not enough data
8.4
222
Not enough data
8.4
233
Not enough data
8.7
257
Not enough data
8.3
244
Not enough data
8.0
211
Not enough data
8.3
224
Targeting
Not enough data
8.8
271
Not enough data
8.7
253
Not enough data
8.2
222
Not enough data
8.5
224
Platform
Not enough data
8.3
232
Not enough data
8.5
266
Not enough data
8.7
274
Not enough data
9.0
303
Not enough data
8.5
243
Not enough data
8.6
296
Not enough data
8.7
257
Not enough data
8.4
228
Not enough data
8.7
277
Survey Management
Not enough data
8.3
265
Not enough data
8.4
254
Not enough data
Feature Not Available
Not enough data
8.6
252
Survey Customization
Not enough data
Feature Not Available
Not enough data
8.5
250
Not enough data
8.2
234
Not enough data
Feature Not Available
Survey Insights
Not enough data
8.5
262
Not enough data
Feature Not Available
Not enough data
8.6
251
Not enough data
Feature Not Available
Agentic AI - Survey
Not enough data
6.9
50
Not enough data
6.7
50
Not enough data
6.9
50
Platform
8.6
37
Not enough data
9.1
38
Not enough data
9.2
38
Not enough data
9.3
38
Not enough data
9.1
37
Not enough data
8.6
37
Not enough data
9.0
37
Not enough data
Generative AI
9.1
37
Not enough data
Workforce Management
9.3
38
Not enough data
9.1
37
Not enough data
Call Center Infrastructure (CCI)
9.8
9
Not enough data
9.6
9
Not enough data
9.8
10
Not enough data
9.8
9
Not enough data
Administrative
9.7
40
Not enough data
9.2
39
Not enough data
Agentic AI - Email Tracking
8.7
22
Not enough data
8.3
22
Not enough data
8.1
20
Not enough data
8.3
21
Not enough data
8.2
21
Not enough data
8.1
20
Not enough data
8.2
21
Not enough data
Analytics
8.6
488
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customizations
9.0
496
Not enough data
9.2
496
Not enough data
8.8
521
Not enough data
8.6
477
Not enough data
9.2
519
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Analytics
9.0
17
Not enough data
8.9
17
Not enough data
8.8
16
Not enough data
9.0
17
Not enough data
8.4
17
Not enough data
Data Sourcing
8.5
163
Not enough data
8.7
163
Not enough data
8.5
163
Not enough data
8.8
167
Not enough data
8.6
161
Not enough data
Predictive Analytics
8.6
160
Not enough data
8.7
160
Not enough data
8.3
156
Not enough data
8.4
158
Not enough data
Sales Management
9.1
161
Not enough data
8.3
157
Not enough data
8.8
157
Not enough data
9.2
161
Not enough data
Agentic AI - Outbound Call Tracking
8.5
24
Not enough data
8.4
24
Not enough data
Calling
9.2
665
Not enough data
Feature Not Available
Not enough data
9.0
645
Not enough data
9.3
660
Not enough data
8.8
31
Not enough data
Contacts
8.8
656
Not enough data
8.7
618
Not enough data
9.0
653
Not enough data
Insights
9.3
676
Not enough data
9.0
630
Not enough data
8.7
592
Not enough data
9.0
653
Not enough data
8.8
631
Not enough data
9.0
29
Not enough data
Customizations
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Growth
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Content
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Support
Not enough data
9.2
45
Categories
Categories
Shared Categories
Close and Constant Contact are categorized as SMS Marketing
Unique Categories
Close is categorized as CRM, Auto Dialer, Outbound Call Tracking, Sales Analytics, AI Sales Assistant, Sales Engagement, Customer Communications Management, Email Tracking, and Call Center Infrastructure (CCI)
Constant Contact is categorized as Event Marketing, Email Template Builder, AI Writing Assistant, Email Deliverability, Website Builder, Social Media Advertising, Social Media Management, Email Marketing, and Survey
Reviews
Reviewers' Company Size
Close
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Constant Contact
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.0%
Computer Software
8.7%
Real Estate
8.1%
Financial Services
6.6%
Information Technology and Services
5.5%
Other
56.1%
Non-Profit Organization Management
12.5%
Marketing and Advertising
9.6%
Real Estate
4.4%
Education Management
4.0%
Religious Institutions
3.4%
Other
66.0%
Alternatives
Discussions
How long does it take to generate a new integration?
2 Comments
PE
Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website...Read more
how do I integrate WhatsApp?
2 Comments
KS
You can use Zapier or use API's to link them manually.Read more
if i buy a email list of 10,000 can i send to all of those people at one time off your site?
10 Comments
BF
You can't buy and e-mail list and loaded it into Constant Contact. They will only send to people who have signed up to receive your e-blasts. You can have...Read more
What is constant contact software?
6 Comments
HS
An efficient, easy-to-employ method of communicating your marketing and/or fundraising messages online.Read more
Does a busy small business owner have time to market their company on Constant Contact? (Nope)
5 Comments
MR
You say no, but perhaps if you allow Constant Contact to do some of the work for you, you might have a bit more time to spend on all those other important...Read more
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