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At a Glance
Market Segments
Mid-Market (51.4% of reviews)
Small-Business (37.9% of reviews)
Entry-Level Pricing
Free
$1.00 1 Slack User Per Month
Clockwise
Star Rating
(74)4.7 out of 5
Market Segments
Mid-Market (51.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansHelpDesk+ AI-Powered Slack Support
Star Rating
(69)4.5 out of 5
Market Segments
Small-Business (37.9% of reviews)
Pros & Cons
Entry-Level Pricing
$1.00 1 Slack User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that HelpDesk+ AI-Powered Slack Support excels in its integration with Google Meet, scoring 8.6, which reviewers mention enhances their meeting scheduling experience significantly compared to Clockwise, which lacks this integration.
- Reviewers mention that HelpDesk+ offers a strong scheduling feature with a score of 9.6, making it easier for teams to coordinate meetings, while Clockwise's scheduling capabilities, although good, do not match this level of efficiency.
- G2 users highlight that HelpDesk+ provides a more robust set of pre-meeting tools, particularly in templates and agenda features, scoring 6.8 and 6.9 respectively, whereas Clockwise's offerings in these areas are less comprehensive.
- Users on G2 report that HelpDesk+ has a higher score for product direction at 9.4, indicating a positive outlook for future updates and features, while Clockwise's score of 8.4 suggests some concerns about its development trajectory.
- Reviewers mention that HelpDesk+ has a better overall quality of support, both scoring 9.1, but users feel HelpDesk+ is more responsive and helpful based on their experiences, which is crucial for small businesses relying on timely assistance.
- Users say that while both products have customizable features, HelpDesk+ shines with personalized links scoring 9.3, which allows for better branding opportunities, whereas Clockwise's customization options are perceived as less flexible.
Pricing
Entry-Level Pricing
Clockwise
Free
Free
For teams who need smart calendar management for a healthier workday
- Automatically find the best time for your tasks and routines
- Protect personal time for meals, travel, and appointments
- Integrate your calendar with your favorite productivity tools
HelpDesk+ AI-Powered Slack Support
Standard
$1.00
1 Slack User Per Month
Cloud software edition with standard terms and payments.
- 2-way integration between Slack and Atlassian
Free Trial
Clockwise
Free Trial is available
HelpDesk+ AI-Powered Slack Support
Free Trial is available
Ratings
Meets Requirements
9.0
64
9.0
50
Ease of Use
9.2
65
8.9
50
Ease of Setup
9.2
33
8.8
43
Ease of Admin
Not enough data
8.8
27
Quality of Support
9.1
31
9.1
47
Has the product been a good partner in doing business?
Not enough data
9.2
25
Product Direction (% positive)
8.4
64
9.5
48
Features by Category
Calendar View
7.7
27
Not enough data
7.8
28
Not enough data
Shared Calendar
7.7
29
Not enough data
7.5
29
Not enough data
Accessibility
Feature Not Available
Not enough data
5.6
25
Not enough data
Integration
7.5
28
Not enough data
7.9
27
Not enough data
8.7
27
Not enough data
Notifications
7.6
28
Not enough data
5.9
25
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
Integrations
2.9
12
Not enough data
Feature Not Available
Not enough data
4.7
12
Not enough data
8.1
14
Not enough data
Feature Not Available
Not enough data
Branding & Customizatio
8.2
15
Not enough data
9.4
15
Not enough data
Feature Not Available
Not enough data
Automatic Rules & Configurations
9.6
15
Not enough data
8.3
14
Not enough data
8.6
15
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Productivity Bots
Not enough data
9.3
7
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.3
7
Pre-Meeting Tools
Feature Not Available
Not enough data
9.4
29
Not enough data
Feature Not Available
Not enough data
Meeting Tools
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Post-Meeting Tools
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Meeting Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Clockwise and HelpDesk+ AI-Powered Slack Support are categorized as Productivity Bots
Unique Categories
HelpDesk+ AI-Powered Slack Support has no unique categories
Reviews
Reviewers' Company Size
Clockwise
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HelpDesk+ AI-Powered Slack Support
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
21.4%
Information Technology and Services
15.7%
Financial Services
12.9%
Internet
7.1%
Marketing and Advertising
5.7%
Other
37.1%
Information Technology and Services
33.3%
Computer Software
22.7%
Marketing and Advertising
7.6%
Consumer Electronics
4.5%
Computer & Network Security
4.5%
Other
27.3%
Discussions
How to customise focus time with breaks in between?
1 Comment
TA
Hi Kishan, this is Tatiana Armstrong from the Customer Success team here at Clockwise.
There are two ways that you can customize smaller blocks of Focus...Read more
Clockwise has no more discussions with answers
What is the best use case for Nextup.ai
1 Comment
LV
Thank you for this discussion point. We agree, that Atlassian does offer a tool, but if you want to completely eliminate the need to go into Atlassian. This...Read more
HelpDesk+ AI-Powered Slack Support has no more discussions with answers
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