Compare ClockShark and Connecteam 
At a Glance
Market Segments
Small-Business (87.3% of reviews)
Small-Business (85.5% of reviews)
Entry-Level Pricing
$10.00 Per Month
Free 10 Users
ClockShark
Star Rating
(313)4.6 out of 5
Market Segments
Small-Business (87.3% of reviews)
Pros & Cons
Entry-Level Pricing
$10.00 Per Month
Free Trial is available
Browse all 2 pricing plansConnecteam
Star Rating
(3,500)4.6 out of 5
Market Segments
Small-Business (85.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Connecteam excels in overall user satisfaction, boasting a significantly higher G2 Score compared to ClockShark. Users appreciate its all-in-one platform that simplifies team management, with features like scheduling, time tracking, and task updates all integrated into one app, reducing the chaos of app-hopping.
- Users say that Connecteam's implementation process is notably smooth, with many highlighting its intuitive onboarding wizard. This ease of setup contrasts with ClockShark, where some users have expressed challenges in adapting to the software, despite its strong time-tracking capabilities.
- According to verified reviews, Connecteam shines in its ability to foster team culture, particularly with unique features like celebration and rewards. Users have noted how these features help in recognizing team members, which is especially beneficial for remote teams, creating a sense of community.
- Reviewers mention that while ClockShark offers effective time-tracking and GPS features, it lacks the comprehensive functionality that Connecteam provides. Users appreciate how ClockShark simplifies time management for payroll but often find themselves wishing for additional features that Connecteam offers.
- G2 reviewers highlight the quality of support provided by ClockShark, which scores higher in this area compared to Connecteam. Users have praised ClockShark's responsive customer service, which can be a crucial factor for businesses needing immediate assistance.
- Users report that both platforms are user-friendly, but Connecteam edges out with its overall usability. Many users have commented on how easy it is to manage timesheets and tasks within Connecteam, while ClockShark, although effective, is sometimes seen as less intuitive in comparison.
Pricing
Entry-Level Pricing
ClockShark
Pro Plan Monthly
$10.00
Per Month
$10/user/mo + $60 base fee/mo (base fee includes 1 admin)
- Includes all features in the Standard plan plus:
- Advanced Job Costing Controls
- Multi-Department/Office Controls
Connecteam
Small Business
Free
10 Users
Everything a small business needs.
Up to 10 users.
- Full access to our most popular features
- All Hubs are included - Operations, Communications, HR & Skills
- Everything a small business needs
Free Trial
ClockShark
Free Trial is available
Connecteam
Free Trial is available
Ratings
Meets Requirements
9.1
270
8.9
3,226
Ease of Use
9.3
272
9.0
3,306
Ease of Setup
9.2
235
8.9
3,143
Ease of Admin
9.2
238
9.0
2,859
Quality of Support
9.6
260
9.1
2,648
Has the product been a good partner in doing business?
9.4
233
9.2
2,728
Product Direction (% positive)
9.7
272
9.5
3,252
Features by Category
Ticket and Case Management
Not enough data
9.0
94
Not enough data
9.0
93
Not enough data
9.0
91
Not enough data
8.7
90
Not enough data
Feature Not Available
Not enough data
9.0
89
Not enough data
9.0
89
Not enough data
8.9
91
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Help Desk
Not enough data
7.8
23
Not enough data
8.0
23
Not enough data
8.0
23
Communication Channels
Not enough data
8.8
90
Not enough data
Feature Not Available
Not enough data
9.1
88
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
9.1
234
Not enough data
Feature Not Available
Not enough data
9.1
235
Not enough data
8.4
221
Not enough data
8.6
221
Not enough data
8.7
228
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
8.6
1324
Logistics
Not enough data
8.6
1286
Not enough data
8.5
1274
Not enough data
8.3
1291
Management
Not enough data
8.8
1298
Not enough data
8.9
1296
Not enough data
8.7
1299
Not enough data
9.1
1314
Not enough data
9.1
1301
Not enough data
9.1
1319
Not enough data
8.6
1259
Monitoring
Not enough data
8.4
1262
Not enough data
8.5
1252
Not enough data
8.0
1224
Business Instant Messaging
Not enough data
8.8
495
Not enough data
9.1
511
Not enough data
8.7
490
Business Instant Messaging
Not enough data
7.8
466
Not enough data
Feature Not Available
Business Instant Messaging
Not enough data
9.1
495
Not enough data
9.0
490
Not enough data
8.0
469
Generative AI - Business Instant Messaging
Not enough data
7.5
372
AI - Business Instant Messaging
Not enough data
7.4
373
Not enough data
7.7
372
Not enough data
7.3
369
Not enough data
7.5
370
Agentic AI - Business Instant Messaging
Not enough data
7.4
94
Not enough data
7.6
93
Platform
Not enough data
9.5
43
Not enough data
9.5
43
Not enough data
Feature Not Available
Not enough data
9.4
44
Not enough data
9.4
43
Not enough data
9.5
42
Not enough data
9.4
42
Not enough data
9.3
42
Platform Basics
Not enough data
8.4
38
Not enough data
9.5
42
Not enough data
8.9
40
Platform Data
Not enough data
9.4
41
Not enough data
8.8
42
Platform Additional Functionality
Not enough data
9.1
40
Not enough data
9.1
41
Not enough data
8.8
40
Agentic AI - Restaurant Scheduling
Not enough data
8.1
8
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
8.1
9
Platform Basics
Not enough data
8.7
43
Not enough data
8.3
43
Back Office
Not enough data
7.5
42
Not enough data
9.0
41
Not enough data
8.3
44
Not enough data
Feature Not Available
Front of Office
Not enough data
6.4
38
Not enough data
Feature Not Available
Not enough data
6.3
39
Not enough data
5.8
37
Platform Data
Not enough data
Feature Not Available
Agentic AI - Restaurant Management
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
8.1
7
Not enough data
8.3
7
Generative AI
Not enough data
7.0
37
Not enough data
Feature Not Available
Guide Options
Not enough data
8.0
461
Not enough data
8.2
471
Not enough data
8.4
475
Not enough data
8.7
485
Not enough data
8.9
483
Guide Tools
Not enough data
8.5
459
Not enough data
8.4
463
Not enough data
8.5
463
Not enough data
8.4
459
Access Options
Not enough data
8.2
448
Not enough data
8.9
471
Not enough data
8.7
458
Functionality
Not enough data
7.9
323
Not enough data
8.9
347
Not enough data
8.7
335
Not enough data
8.5
333
Management
Not enough data
8.8
339
Not enough data
8.5
324
Not enough data
8.4
323
Not enough data
8.2
312
Information Distribution
Not enough data
8.6
1250
Not enough data
7.9
1213
Not enough data
8.9
1266
Not enough data
Feature Not Available
Not enough data
8.3
1207
Employee Engagement
Not enough data
8.7
1253
Not enough data
8.9
1237
Not enough data
9.0
1235
Not enough data
7.9
1180
Not enough data
9.1
1260
Not enough data
8.9
1048
Not enough data
8.2
998
Not enough data
9.0
1049
User Experience & Accessibility - Employee Communications
Not enough data
8.8
1002
Not enough data
8.5
998
Not enough data
8.2
967
Not enough data
8.5
987
Content Distribution - Employee Communications
Not enough data
8.6
997
Not enough data
7.8
961
Not enough data
8.0
965
Additional Features - Employee Communications
Not enough data
8.4
979
Not enough data
8.2
976
Not enough data
7.8
959
Agentic AI - Employee Communications
Not enough data
7.4
139
Not enough data
7.6
138
Platform Basics
8.9
26
8.4
1382
9.4
26
9.0
1433
9.1
27
9.1
1428
Platform Content
8.4
24
8.4
1394
7.7
23
8.3
1359
7.8
20
8.3
1376
Platform Additional Functionality
7.8
24
7.9
1275
9.0
25
9.1
1398
7.1
18
Feature Not Available
8.7
25
8.7
1379
8.7
22
Feature Not Available
Platform Basics
Not enough data
8.9
391
Not enough data
9.1
389
Not enough data
9.3
384
Platform Content
Not enough data
8.8
383
Not enough data
8.7
374
Not enough data
8.7
385
Platform Additional Functionality
Not enough data
8.1
366
Not enough data
9.3
381
Not enough data
7.7
363
Not enough data
9.1
371
Not enough data
8.6
375
Generative AI
Not enough data
7.0
57
Not enough data
6.9
56
Before the Job
Not enough data
8.4
225
Not enough data
8.7
220
Not enough data
8.9
227
Not enough data
7.6
214
On the Job
Not enough data
8.8
224
Not enough data
9.2
227
Not enough data
7.8
216
Not enough data
7.2
212
Not enough data
7.1
207
After the Job
Not enough data
8.2
218
Not enough data
8.2
214
Not enough data
6.3
203
Not enough data
6.6
208
Agentic AI - Field Service Management
Not enough data
7.2
30
Not enough data
7.0
30
Not enough data
7.3
30
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
Not enough data
8.8
98
Not enough data
8.6
94
Not enough data
8.6
96
Not enough data
8.5
93
Not enough data
8.5
94
Not enough data
8.9
94
Communication Features - Frontline Worker Communication Platforms
Not enough data
9.2
99
Not enough data
9.3
96
Not enough data
9.1
98
Not enough data
9.0
99
Operations - Frontline Worker Communication Platforms
Not enough data
9.0
98
Not enough data
8.5
93
Not enough data
8.9
96
Not enough data
8.7
93
Agentic AI - Frontline Worker Communication Platforms
Not enough data
8.2
18
Not enough data
8.0
18
Not enough data
8.0
19
Not enough data
8.1
18
Not enough data
8.1
18
Agentic AI - Employee Intranet
Not enough data
7.9
21
Not enough data
7.8
21
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Feature Not Available
Not enough data
8.7
768
Not enough data
8.2
756
Platform Content
Not enough data
8.3
747
Not enough data
8.3
741
Not enough data
8.2
739
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
8.5
743
Not enough data
8.2
739
Not enough data
8.6
775
Not enough data
8.4
743
Platform
Not enough data
8.5
1661
Not enough data
7.6
1564
Not enough data
7.9
1537
Not enough data
8.9
1623
Not enough data
9.1
1642
Not enough data
9.2
1611
Not enough data
8.6
1592
Not enough data
8.8
1606
Time Tracking
9.2
199
9.1
1473
9.3
186
8.8
1440
8.2
31
8.4
1383
Client Invoicing
7.0
28
Feature Not Available
6.8
29
Feature Not Available
8.4
105
Feature Not Available
Mobile Time Tracking
9.4
182
9.2
1446
Administration
8.9
153
Feature Not Available
8.8
146
8.7
1414
8.4
148
8.7
1439
8.8
125
8.5
1414
9.0
182
9.0
1411
Platform
8.8
177
8.6
1405
Feature Not Available
7.8
1278
Feature Not Available
8.1
1310
9.0
189
9.0
1388
9.1
179
9.0
1375
8.3
118
Feature Not Available
Platform
Not enough data
8.5
1661
Not enough data
7.6
1564
Not enough data
7.9
1537
Not enough data
8.9
1623
Not enough data
9.1
1642
Not enough data
9.2
1611
Not enough data
8.6
1592
Not enough data
8.8
1606
Workforce Management Platform Features
Not enough data
8.7
15
Not enough data
9.1
1160
Not enough data
9.1
1172
Not enough data
8.8
1136
Not enough data
8.4
1107
Not enough data
Feature Not Available
Not enough data
8.4
1083
Not enough data
8.9
1110
Not enough data
8.8
1104
Not enough data
9.2
1145
Categories
Categories
Shared Categories
ClockShark and Connecteam are categorized as Employee Scheduling and Time Tracking
Unique Categories
ClockShark has no unique categories
Connecteam is categorized as Frontline Worker Communication Platforms, Employee Communications, Business Instant Messaging, Geofencing, Work Instructions, Restaurant Scheduling, HIPAA Compliant Messaging, Time & Attendance, Employee Recognition, Employee Intranet, Employee Engagement, Restaurant Management, Cleaning Services, Workforce Management, Field Service Management, and Help Desk
Reviews
Reviewers' Company Size
ClockShark
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Connecteam
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
60.0%
Information Technology and Services
2.3%
Real Estate
2.3%
Retail
2.0%
Electrical/Electronic Manufacturing
2.0%
Other
31.3%
Construction
12.2%
Retail
5.5%
Hospital & Health Care
5.3%
Health, Wellness and Fitness
4.6%
Hospitality
4.2%
Other
68.1%
Alternatives
Discussions
Is there an "archive" feature for Jobs that are completed?
5 Comments
BL
Not specifically that I am aware of. When we complete a job, I just inactivate it so that it does not show up on the employees' app on their phone as a...Read more
Can I integrate any employee docs with this app?
1 Comment
BL
To the best of my knowledge, no. With ClockShark you are usually transferring the time data to another program, such as Quickbooks, which is where your...Read more
Is Connecteam secure?
2 Comments
CS
Connecteam is certified with ISO27001 and SOC2, and is HIPAA compliant alongside the GDPR and CCPA. These are all the golden standards when it comes to...Read more
How do you use Connecteam?
2 Comments
CS
The platform has around 20 different products in one place, replacing the need for 6-7 different apps if you use most of its main tools. It's very simple to...Read more
Is Connecteam a good app?
2 Comments
MB
Great app. You can do more on the app as an Employee than you can on the desktop. Read more
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