# ClockShark vs Connecteam Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Connecteam excels in overall user satisfaction, boasting a significantly higher G2 Score compared to ClockShark. Users appreciate its all-in-one platform that simplifies team management, with features like scheduling, time tracking, and task updates all integrated into one app, reducing the chaos of app-hopping.
- **Users say** that Connecteam's implementation process is notably smooth, with many highlighting its intuitive onboarding wizard. This ease of setup contrasts with ClockShark, where some users have expressed challenges in adapting to the software, despite its strong time-tracking capabilities.
- **According to verified reviews** , Connecteam shines in its ability to foster team culture, particularly with unique features like celebration and rewards. Users have noted how these features help in recognizing team members, which is especially beneficial for remote teams, creating a sense of community.
- **Reviewers mention** that while ClockShark offers effective time-tracking and GPS features, it lacks the comprehensive functionality that Connecteam provides. Users appreciate how ClockShark simplifies time management for payroll but often find themselves wishing for additional features that Connecteam offers.
- **G2 reviewers highlight** the quality of support provided by ClockShark, which scores higher in this area compared to Connecteam. Users have praised ClockShark's responsive customer service, which can be a crucial factor for businesses needing immediate assistance.
- **Users report** that both platforms are user-friendly, but Connecteam edges out with its overall usability. Many users have commented on how easy it is to manage timesheets and tasks within Connecteam, while ClockShark, although effective, is sometimes seen as less intuitive in comparison.



| | ClockShark | Connecteam | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 314 | 3,505 | 
| **Largest Market Segment** | Small-Business (87.4% of reviews) | Small-Business (85.5% of reviews) | 
| **Entry Level Price** | $10.00 Per Month | Free 10 Users | 

---
## Top Pros & Cons

### ClockShark

Pros:
- Ease of Use (1 reviews)
- Intuitive (1 reviews)

Cons:
- Attendance Issues (1 reviews)
- Clocking Issues (1 reviews)

### Connecteam

Pros:
- Ease of Use (1623 reviews)
- Features (950 reviews)

Cons:
- Missing Features (442 reviews)
- Limited Features (424 reviews)

---
## Ratings Comparison
| Rating | ClockShark | Connecteam | 
|---|---|---|
  | **Meets Requirements** | 9.1 (271 reviews) | 8.9 (3232 reviews) | 
  | **Ease of Use** | 9.3 (273 reviews) | 9.0 (3312 reviews) | 
  | **Ease of Setup** | 9.2 (236 reviews) | 8.9 (3149 reviews) | 
  | **Ease of Admin** | 9.2 (238 reviews) | 9.0 (2859 reviews) | 
  | **Quality of Support** | 9.6 (261 reviews) | 9.1 (2654 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (233 reviews) | 9.2 (2728 reviews) | 
  | **Product Direction (% positive)** | 9.7 (273 reviews) | 9.5 (3258 reviews) | 

---
## Pricing

### ClockShark

#### Entry-Level Pricing

Plan: Pro Plan Monthly

Price: $10.00 Per Month

Description: $10/user/mo + $60 base fee/mo (base fee includes 1 admin)

Key Features:
- Includes all features in the Standard plan plus:
- Advanced Job Costing Controls
- Multi-Department/Office Controls

[Browse all 2 editions](https://www.g2.com/products/clockshark/pricing)

#### Free Trial

Yes

### Connecteam

#### Entry-Level Pricing

Plan: Small Business

Price: Free 10 Users

Description: Everything a small business needs. 
Up to 10 users.

Key Features:
- Full access to our most popular features
-  All Hubs are included - Operations, Communications, HR & Skills
-  Everything a small business needs 

[Browse all 5 editions](https://www.g2.com/products/connecteam/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **ClockShark** | N/A | N/A |
| **Connecteam** | 8.8/10 | 248 |

#### Ticket and Case Management

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Ticket creation user experience** | Not enough data | 9.0 (93 reviews) | 
| **Ticket response user experience** | Not enough data | 9.0 (92 reviews) | 
| **Workflow** | Not enough data | 9.0 (90 reviews) | 
| **Response Automation** | Not enough data | 8.7 (89 reviews) | 
| **SLA Management** | Not enough data | Feature Not Available | 
| **Attachments/Screencasts** | Not enough data | 9.0 (88 reviews) | 
| **Ticket Collaboration** | Not enough data | 9.0 (88 reviews) | 
| **Customer and Contacts Database** | Not enough data | 8.9 (90 reviews) | 

#### Generative AI

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 

#### Agentic AI - Help Desk

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (23 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.0 (23 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (23 reviews) | 

#### Communication Channels

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Customer Portal** | Not enough data | 8.8 (89 reviews) | 
| **Email to Case** | Not enough data | Feature Not Available | 
| **Chat/Live Support** | Not enough data | 9.1 (87 reviews) | 
| **Social Integration** | Not enough data | Feature Not Available | 
| **Voice** | Not enough data | Feature Not Available | 

#### Platform

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Mobile User Support** | Not enough data | 9.1 (233 reviews) | 
| **Customization ** | Not enough data | Feature Not Available | 
| **User, Role, and Access Management** | Not enough data | 9.1 (234 reviews) | 
| **Integration** | Not enough data | 8.4 (220 reviews) | 
| **Reporting** | Not enough data | 8.6 (220 reviews) | 
| **Dashboards** | Not enough data | 8.6 (227 reviews) | 

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **ClockShark** | N/A | N/A |
| **Connecteam** | N/A | N/A |

#### Communication

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Time & Attendance

| Product | Score | Reviews |
|---|---|---|
| **ClockShark** | N/A | N/A |
| **Connecteam** | 8.7/10 | 1381 |

#### Automation

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Process Automation** | Not enough data | 8.6 (1324 reviews) | 

#### Logistics

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Dashboards & Reporting** | Not enough data | 8.6 (1286 reviews) | 
| **Data Collection** | Not enough data | 8.5 (1274 reviews) | 
| **Lanuguage Options** | Not enough data | 8.3 (1291 reviews) | 

#### Management

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Schedule Creation Tools** | Not enough data | 8.8 (1298 reviews) | 
| **Schedule Management** | Not enough data | 8.9 (1296 reviews) | 
| **Employee Leave Management** | Not enough data | 8.7 (1299 reviews) | 
| **User Access** | Not enough data | 9.1 (1314 reviews) | 
| **User Role Access** | Not enough data | 9.1 (1301 reviews) | 
| **Employee Information** | Not enough data | 9.1 (1319 reviews) | 
| **Employee Information Automation** | Not enough data | 8.6 (1259 reviews) | 

#### Monitoring

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Regulations Enforcement** | Not enough data | 8.4 (1262 reviews) | 
| **Compliance Monitoring** | Not enough data | 8.5 (1252 reviews) | 
| **Integration** | Not enough data | 8.0 (1224 reviews) | 

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **ClockShark** | N/A | N/A |
| **Connecteam** | 8.1/10 | 523 |

#### Business Instant Messaging

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **File Sharing** | Not enough data | 8.8 (494 reviews) | 
| **Notifications** | Not enough data | 9.1 (511 reviews) | 
| **Search** | Not enough data | 8.7 (489 reviews) | 

#### Business Instant Messaging 

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Audio Conferencing** | Not enough data | 7.8 (465 reviews) | 
| **Video Conferencing** | Not enough data | Feature Not Available | 

#### Business Instant Messaging

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Mobile Application** | Not enough data | 9.1 (495 reviews) | 
| **Web Application** | Not enough data | 9.0 (490 reviews) | 
| **Integrations** | Not enough data | 8.0 (469 reviews) | 

#### Generative AI - Business Instant Messaging

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Text Summarization** | Not enough data | 7.5 (372 reviews) | 

#### AI - Business Instant Messaging

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **AI Powered Search** | Not enough data | 7.4 (373 reviews) | 
| **Smart Notifications** | Not enough data | 7.7 (372 reviews) | 
| **AI Powered Language Translation** | Not enough data | 7.3 (369 reviews) | 
| **Content Generation** | Not enough data | 7.5 (370 reviews) | 

#### Agentic AI - Business Instant Messaging

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 7.4 (94 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.6 (93 reviews) | 

### HIPAA Compliant Messaging

| Product | Score | Reviews |
|---|---|---|
| **ClockShark** | N/A | N/A |
| **Connecteam** | 9.4/10 | 45 |

#### Platform

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **User Authorization - HIPAA Compliant Messaging** | Not enough data | 9.5 (43 reviews) | 
| **Compliant Texting - HIPAA Compliant Messaging** | Not enough data | 9.5 (43 reviews) | 
| **Compliant Emailing - HIPAA Compliant Messaging** | Not enough data | Feature Not Available | 
| **Clinical Communication - HIPAA Compliance** | Not enough data | 9.4 (44 reviews) | 
| **HIPAA Compliance - HIPAA Compliant Messaging** | Not enough data | 9.4 (43 reviews) | 
| **Operating Systems - HIPAA Compliant Messaging** | Not enough data | 9.5 (42 reviews) | 
| **Message Lifespan - HIPAA Compliant Messaging** | Not enough data | 9.4 (42 reviews) | 
| **Workflow Enhancement - HIPAA Compliant Messaging** | Not enough data | 9.3 (42 reviews) | 

### Restaurant Scheduling

| Product | Score | Reviews |
|---|---|---|
| **ClockShark** | N/A | N/A |
| **Connecteam** | 8.5/10 | 43 |

#### Platform Basics

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Interoperability** | Not enough data | 8.4 (38 reviews) | 
| **Performance** | Not enough data | 9.5 (42 reviews) | 
| **Reporting** | Not enough data | 8.9 (40 reviews) | 

#### Platform Data

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Dashboard** | Not enough data | 9.4 (41 reviews) | 
| **Alerts and Notifications** | Not enough data | 8.8 (42 reviews) | 

#### Platform Additional Functionality

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Cloud** | Not enough data | 9.1 (40 reviews) | 
| **Mobility** | Not enough data | 9.1 (41 reviews) | 
| **Messaging** | Not enough data | 8.8 (40 reviews) | 

#### Agentic AI - Restaurant Scheduling

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (8 reviews) | 
| **Multi-step Planning** | Not enough data | 7.9 (8 reviews) | 
| **Cross-system Integration** | Not enough data | 7.7 (8 reviews) | 
| **Adaptive Learning** | Not enough data | 7.7 (8 reviews) | 
| **Proactive Assistance** | Not enough data | 7.9 (8 reviews) | 
| **Decision Making** | Not enough data | 8.1 (9 reviews) | 

### Restaurant Management

| Product | Score | Reviews |
|---|---|---|
| **ClockShark** | N/A | N/A |
| **Connecteam** | 7.7/10 | 46 |

#### Platform Basics

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Reporting** | Not enough data | 8.7 (43 reviews) | 
| **Interoperability** | Not enough data | 8.3 (43 reviews) | 

#### Back Office

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Accounting** | Not enough data | 7.5 (42 reviews) | 
| **Employee Management** | Not enough data | 9.0 (41 reviews) | 
| **Analytics** | Not enough data | 8.3 (44 reviews) | 
| **Inventory Management** | Not enough data | Feature Not Available | 

#### Front of Office

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **POS** | Not enough data | 6.4 (38 reviews) | 
| **Table Management** | Not enough data | Feature Not Available | 
| **Kitchen Ticketing** | Not enough data | 6.3 (39 reviews) | 
| **Reservations** | Not enough data | 5.8 (37 reviews) | 

#### Platform Data

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Dashboard** | Not enough data | Feature Not Available | 

#### Agentic AI - Restaurant Management

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (7 reviews) | 
| **Multi-step Planning** | Not enough data | 8.1 (7 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (7 reviews) | 
| **Adaptive Learning** | Not enough data | 8.1 (7 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.3 (7 reviews) | 
| **Proactive Assistance** | Not enough data | 8.1 (7 reviews) | 
| **Decision Making** | Not enough data | 8.3 (7 reviews) | 

#### Generative AI

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.0 (37 reviews) | 
| **AI Text-to-Speech** | Not enough data | Feature Not Available | 

### Work Instructions

| Product | Score | Reviews |
|---|---|---|
| **ClockShark** | N/A | N/A |
| **Connecteam** | 8.5/10 | 518 |

#### Guide Options

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Rich Text Editor** | Not enough data | 8.0 (461 reviews) | 
| **Drag and Drop Editor** | Not enough data | 8.2 (471 reviews) | 
| **Page Templates** | Not enough data | 8.4 (475 reviews) | 
| **Video Tutorials** | Not enough data | 8.7 (485 reviews) | 
| **Document Upload** | Not enough data | 8.9 (483 reviews) | 

#### Guide Tools

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Prerequisites** | Not enough data | 8.5 (459 reviews) | 
| **Workflows** | Not enough data | 8.4 (463 reviews) | 
| **Training Modules** | Not enough data | 8.5 (463 reviews) | 
| **Analytics** | Not enough data | 8.4 (459 reviews) | 

#### Access Options

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Multi-Language Support** | Not enough data | 8.2 (448 reviews) | 
| **Mobile Device Support** | Not enough data | 8.9 (471 reviews) | 
| **Single Sign-On (SSO)** | Not enough data | 8.7 (458 reviews) | 

### Geofencing

| Product | Score | Reviews |
|---|---|---|
| **ClockShark** | N/A | N/A |
| **Connecteam** | 8.5/10 | 361 |

#### Functionality 

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Integration** | Not enough data | 7.9 (323 reviews) | 
| **Location Tracking** | Not enough data | 8.9 (347 reviews) | 
| **Location Triggers** | Not enough data | 8.7 (335 reviews) | 
| **Location Determination** | Not enough data | 8.5 (333 reviews) | 

#### Management

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Fence Drawing** | Not enough data | 8.8 (339 reviews) | 
| **Compliance** | Not enough data | 8.5 (324 reviews) | 
| **Analytics** | Not enough data | 8.4 (323 reviews) | 
| **International Usability** | Not enough data | 8.2 (312 reviews) | 

### Employee Communications

| Product | Score | Reviews |
|---|---|---|
| **ClockShark** | N/A | N/A |
| **Connecteam** | 8.4/10 | 1338 |

#### Information Distribution

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **News Feed** | Not enough data | 8.6 (1250 reviews) | 
| **Newsletter** | Not enough data | 7.9 (1213 reviews) | 
| **Notifications** | Not enough data | 8.9 (1266 reviews) | 
| **Email** | Not enough data | Feature Not Available | 
| **Multi-Channel Sharing** | Not enough data | 8.3 (1207 reviews) | 

#### Employee Engagement

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Employee Generated Content** | Not enough data | 8.7 (1253 reviews) | 
| **Confirmation** | Not enough data | 8.9 (1237 reviews) | 
| **Comments** | Not enough data | 9.0 (1235 reviews) | 
| **Inline Translation** | Not enough data | 7.9 (1180 reviews) | 
| **Administrative Access** | Not enough data | 9.1 (1260 reviews) | 
| **Content Interaction** | Not enough data | 8.9 (1049 reviews) | 
| **Surveys (global & local)** | Not enough data | 8.2 (998 reviews) | 
| **Chat** | Not enough data | 9.0 (1049 reviews) | 

#### User Experience & Accessibility - Employee Communications

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Native Mobile Application** | Not enough data | 8.8 (1002 reviews) | 
| **Branded Experience** | Not enough data | 8.5 (998 reviews) | 
| **Personalized Ux Experience** | Not enough data | 8.2 (967 reviews) | 
| **Audience Management & Creation** | Not enough data | 8.5 (987 reviews) | 

#### Content Distribution - Employee Communications

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Newsfeed** | Not enough data | 8.6 (997 reviews) | 
| **Newsletter Engine** | Not enough data | 7.8 (961 reviews) | 
| **Multi-Channel Sharing** | Not enough data | 8.0 (965 reviews) | 

#### Additional Features - Employee Communications

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Emergency Notifications** | Not enough data | 8.4 (979 reviews) | 
| **Analytics** | Not enough data | 8.2 (976 reviews) | 
| **Integrations** | Not enough data | 7.8 (959 reviews) | 

#### Agentic AI - Employee Communications

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 7.4 (139 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.6 (138 reviews) | 

### Employee Scheduling

| Product | Score | Reviews |
|---|---|---|
| **ClockShark** | 8.4/10 | 28 |
| **Connecteam** | 8.6/10 | 1474 |

#### Platform Basics

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Reporting** | 8.9 (26 reviews) | 8.4 (1383 reviews) | 
| **Dashboard** | 9.4 (26 reviews) | 9.0 (1434 reviews) | 
| **Performance** | 9.1 (27 reviews) | 9.1 (1429 reviews) | 

#### Platform Content

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Automation** | 8.4 (24 reviews) | 8.4 (1396 reviews) | 
| **File Sharing** | 7.7 (23 reviews) | 8.3 (1360 reviews) | 
| **Content Library** | 7.8 (20 reviews) | 8.3 (1377 reviews) | 

#### Platform Additional Functionality

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Integrations** | 7.8 (24 reviews) | 7.9 (1276 reviews) | 
| **Mobility** | 9.0 (25 reviews) | 9.1 (1400 reviews) | 
| **Forecasting** | 7.1 (18 reviews) | Feature Not Available | 
| **Task Management** | 8.7 (25 reviews) | 8.7 (1381 reviews) | 
| **Portal** | 8.7 (22 reviews) | Feature Not Available | 

### Employee Recognition

| Product | Score | Reviews |
|---|---|---|
| **ClockShark** | N/A | N/A |
| **Connecteam** | 8.8/10 | 412 |

#### Platform Basics

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Reporting** | Not enough data | 8.9 (391 reviews) | 
| **Dashboard** | Not enough data | 9.1 (389 reviews) | 
| **Performance** | Not enough data | 9.3 (384 reviews) | 

#### Platform Content

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Automation** | Not enough data | 8.8 (383 reviews) | 
| **File Sharing** | Not enough data | 8.7 (374 reviews) | 
| **Content Library** | Not enough data | 8.7 (385 reviews) | 

#### Platform Additional Functionality

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Integrations** | Not enough data | 8.1 (366 reviews) | 
| **Mobility** | Not enough data | 9.3 (381 reviews) | 
| **Corporate Discounts** | Not enough data | 7.7 (363 reviews) | 
| **Employee Engagement** | Not enough data | 9.1 (371 reviews) | 
| **Rewards** | Not enough data | 8.6 (375 reviews) | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **ClockShark** | N/A | N/A |
| **Connecteam** | 7.7/10 | 239 |

#### Generative AI

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.0 (57 reviews) | 
| **AI Image-to-Text** | Not enough data | 6.9 (56 reviews) | 

#### Before the Job

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Calendar** | Not enough data | 8.4 (225 reviews) | 
| **Dispatch** | Not enough data | 8.7 (220 reviews) | 
| **Roles** | Not enough data | 8.9 (227 reviews) | 
| **Booking** | Not enough data | 7.6 (214 reviews) | 

#### On the Job

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Location** | Not enough data | 8.8 (225 reviews) | 
| **Employee Communication** | Not enough data | 9.2 (227 reviews) | 
| **Behavior Monitoring** | Not enough data | 7.8 (216 reviews) | 
| **Client Notifications** | Not enough data | 7.2 (212 reviews) | 
| **Field Sales** | Not enough data | 7.1 (207 reviews) | 

#### After the Job

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Reports** | Not enough data | 8.2 (218 reviews) | 
| **Analytics** | Not enough data | 8.2 (214 reviews) | 
| **Invoicing** | Not enough data | 6.3 (203 reviews) | 
| **CRM Integrations** | Not enough data | 6.6 (208 reviews) | 

#### Agentic AI - Field Service Management

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.2 (30 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.0 (30 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (30 reviews) | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **ClockShark** | N/A | N/A |
| **Connecteam** | N/A | N/A |

#### Generative AI

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Frontline Worker Communication Platforms

| Product | Score | Reviews |
|---|---|---|
| **ClockShark** | N/A | N/A |
| **Connecteam** | 8.6/10 | 108 |

#### Administrative Tasks - Frontline Worker Communication Platforms

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Training & Learning Modules** | Not enough data | 8.8 (98 reviews) | 
| **Health & Safety Policies** | Not enough data | 8.6 (95 reviews) | 
| **Onboarding & Offboarding** | Not enough data | 8.6 (96 reviews) | 
| **Surveys & Feedback** | Not enough data | 8.5 (93 reviews) | 
| **Employee Services** | Not enough data | 8.5 (94 reviews) | 
| **Knowledge Management** | Not enough data | 8.9 (94 reviews) | 

#### Communication Features - Frontline Worker Communication Platforms

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Group Messaging** | Not enough data | 9.2 (99 reviews) | 
| **Private Messaging** | Not enough data | 9.3 (96 reviews) | 
| **Announcements** | Not enough data | 9.1 (98 reviews) | 
| **Emergency Notifications** | Not enough data | 9.0 (99 reviews) | 

#### Operations - Frontline Worker Communication Platforms

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Shift Scheduling** | Not enough data | 9.0 (98 reviews) | 
| **Insights & Analytics** | Not enough data | 8.5 (93 reviews) | 
| **Task Management** | Not enough data | 8.9 (96 reviews) | 
| **SOPs & Documentation** | Not enough data | 8.7 (93 reviews) | 

#### Agentic AI - Frontline Worker Communication Platforms

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (19 reviews) | 
| **Multi-step Planning** | Not enough data | 8.0 (18 reviews) | 
| **Cross-system Integration** | Not enough data | 8.0 (19 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.1 (18 reviews) | 
| **Proactive Assistance** | Not enough data | 8.1 (18 reviews) | 

### Employee Intranet

| Product | Score | Reviews |
|---|---|---|
| **ClockShark** | N/A | N/A |
| **Connecteam** | 7.9/10 | 21 |

#### Agentic AI - Employee Intranet

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (21 reviews) | 
| **Adaptive Learning** | Not enough data | 7.8 (21 reviews) | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **ClockShark** | N/A | N/A |
| **Connecteam** | N/A | N/A |

#### Knowledge Base

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

### Employee Engagement

| Product | Score | Reviews |
|---|---|---|
| **ClockShark** | N/A | N/A |
| **Connecteam** | 8.5/10 | 1728 |

#### Platform Basics

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Performance Benchmarking** | Not enough data | Feature Not Available | 
| **Reporting & Dashboards** | Not enough data | 8.7 (769 reviews) | 
| **Interoperability** | Not enough data | 8.2 (757 reviews) | 

#### Platform Content

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Employee Pulse Surveys** | Not enough data | 8.3 (748 reviews) | 
| **Survey Customization** | Not enough data | 8.3 (742 reviews) | 
| **Goal and Challenge Creation** | Not enough data | 8.2 (740 reviews) | 
| **Science-based templates** | Not enough data | Feature Not Available | 

#### Platform Additional Functionality

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Employee Segmenting** | Not enough data | 8.5 (744 reviews) | 
| **Goal and Challenge Creation** | Not enough data | 8.2 (740 reviews) | 
| **Peer Recognition** | Not enough data | 8.6 (776 reviews) | 
| **Social Feedback Portal** | Not enough data | 8.4 (744 reviews) | 

#### Platform

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Customization ** | Not enough data | 8.5 (1662 reviews) | 
| **Integration APIs** | Not enough data | 7.6 (1565 reviews) | 
| **Internationalization** | Not enough data | 7.9 (1538 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.9 (1623 reviews) | 
| **Performance** | Not enough data | 9.1 (1643 reviews) | 
| **Mobility** | Not enough data | 9.2 (1614 reviews) | 
| **Reporting** | Not enough data | 8.6 (1593 reviews) | 
| **Dashboards** | Not enough data | 8.8 (1606 reviews) | 

### Time Tracking

| Product | Score | Reviews |
|---|---|---|
| **ClockShark** | 8.6/10 | 221 |
| **Connecteam** | 8.7/10 | 1530 |

#### Time Tracking

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Ease of Completing Timesheets** | 9.2 (200 reviews) | 9.1 (1475 reviews) | 
| **Tracking Time to Project/Task** | 9.3 (186 reviews) | 8.8 (1441 reviews) | 
| **Billable Time Rate Management** | 8.2 (31 reviews) | 8.4 (1383 reviews) | 

#### Client Invoicing

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Invoice Creation and Delivery** | 7.0 (28 reviews) | Feature Not Available | 
| **Electronic Payments** | 6.8 (29 reviews) | Feature Not Available | 
| **Project Accounting / Revenue Recognition** | 8.4 (105 reviews) | Feature Not Available | 

#### Mobile Time Tracking

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Time Tracking** | 9.4 (183 reviews) | 9.2 (1447 reviews) | 

#### Administration

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Business Tool Integration** | 8.9 (153 reviews) | Feature Not Available | 
| **Workflow** | 8.8 (146 reviews) | 8.7 (1414 reviews) | 
| **Automated Reminders** | 8.4 (148 reviews) | 8.7 (1439 reviews) | 
| **Policy Compliance Management** | 8.8 (125 reviews) | 8.5 (1414 reviews) | 
| **User, Role, and Access Management** | 9.0 (182 reviews) | 9.0 (1411 reviews) | 

#### Platform

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Reporting** | 8.8 (178 reviews) | 8.6 (1405 reviews) | 
| **APIs / Integration** | Feature Not Available | 7.8 (1278 reviews) | 
| **Internationalization** | Feature Not Available | 8.1 (1310 reviews) | 
| **Performance and Reliability** | 9.0 (189 reviews) | 9.0 (1388 reviews) | 
| **Mobile User Support** | 9.1 (179 reviews) | 9.0 (1375 reviews) | 
| **Offline** | 8.3 (118 reviews) | Feature Not Available | 

### Workforce Management

| Product | Score | Reviews |
|---|---|---|
| **ClockShark** | N/A | N/A |
| **Connecteam** | 8.7/10 | 1802 |

#### Platform

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Customization ** | Not enough data | 8.5 (1662 reviews) | 
| **Integration APIs** | Not enough data | 7.6 (1565 reviews) | 
| **Internationalization** | Not enough data | 7.9 (1538 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.9 (1623 reviews) | 
| **Performance** | Not enough data | 9.1 (1643 reviews) | 
| **Mobility** | Not enough data | 9.2 (1614 reviews) | 
| **Reporting** | Not enough data | 8.6 (1593 reviews) | 
| **Dashboards** | Not enough data | 8.8 (1606 reviews) | 

#### Workforce Management Platform Features

| Feature | ClockShark | Connecteam | 
|---|---|---|
| **Labor Forecasting** | Not enough data | 8.6 (14 reviews) | 
| **Shift Scheduling** | Not enough data | 9.1 (1164 reviews) | 
| **Time & Attendance Tracking** | Not enough data | 9.1 (1176 reviews) | 
| **Absence & Leave Management** | Not enough data | 8.8 (1136 reviews) | 
| **Skills Management** | Not enough data | 8.4 (1108 reviews) | 
| **Succession Planning** | Not enough data | Feature Not Available | 
| **Workforce Analytics** | Not enough data | 8.4 (1083 reviews) | 
| **Self-Service Capabilities** | Not enough data | 8.9 (1111 reviews) | 
| **Mobile Shift Scheduling** | Not enough data | 8.8 (1106 reviews) | 
| **Team Communication** | Not enough data | 9.2 (1148 reviews) | 

---
## Categories
**Shared Categories (2):** [Employee Scheduling Software](https://www.g2.com/categories/employee-scheduling-software), [Time Tracking Software](https://www.g2.com/categories/time-tracking-software)


**Unique to Connecteam (16):** [Frontline Worker Communication Platforms Software](https://www.g2.com/categories/frontline-worker-communication-platforms), [Employee Communications Software](https://www.g2.com/categories/employee-communications), [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [Geofencing Software](https://www.g2.com/categories/geofencing), [Work Instructions Software](https://www.g2.com/categories/work-instructions), [Restaurant Scheduling Software](https://www.g2.com/categories/restaurant-scheduling), [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging), [Time & Attendance Software](https://www.g2.com/categories/time-attendance), [Employee Recognition Software](https://www.g2.com/categories/employee-recognition), [Employee Intranet Software](https://www.g2.com/categories/employee-intranet), [Employee Engagement Software](https://www.g2.com/categories/employee-engagement), [Restaurant Management Software](https://www.g2.com/categories/restaurant-management), [Cleaning Services Software](https://www.g2.com/categories/cleaning-services), [Workforce Management Software](https://www.g2.com/categories/workforce-management), [Field Service Management Software](https://www.g2.com/categories/field-service-management), [Help Desk Software](https://www.g2.com/categories/help-desk)


---
## Reviewer Demographics

### By Company Size

| Segment | ClockShark | Connecteam | 
|---|---|---|
| **Small-Business** | 87.4% | 85.5% | 
| **Mid-Market** | 11.3% | 14.1% | 
| **Enterprise** | 1.3% | 0.5% | 

### By Industry

#### ClockShark

- **Construction:** 60.1%
- **Information Technology and Services:** 2.3%
- **Real Estate:** 2.3%
- **Retail:** 2.0%
- **Electrical/Electronic Manufacturing:** 2.0%
- **Architecture & Planning:** 1.7%
- **Facilities Services:** 1.7%
- **Security and Investigations:** 1.3%
- **Insurance:** 1.0%
- **Machinery:** 1.0%
- **Other:** 24.6%

#### Connecteam

- **Construction:** 12.3%
- **Retail:** 5.5%
- **Hospital & Health Care:** 5.3%
- **Health, Wellness and Fitness:** 4.6%
- **Hospitality:** 4.3%
- **Consumer Services:** 4.0%
- **Non-Profit Organization Management:** 3.7%
- **Food & Beverages:** 2.4%
- **Education Management:** 2.4%
- **Facilities Services:** 2.2%
- **Other:** 53.4%

---
## Alternatives

### Alternatives to ClockShark

- [QuickBooks Time](https://www.g2.com/products/quickbooks-time/reviews) — 4.5/5 stars (1448 reviews)
- [When I Work](https://www.g2.com/products/when-i-work/reviews) — 4.4/5 stars (381 reviews)
- [Humanity Schedule by TCP](https://www.g2.com/products/humanity-schedule-by-tcp/reviews) — 4.3/5 stars (1073 reviews)
- [Deputy](https://www.g2.com/products/deputy/reviews) — 4.6/5 stars (665 reviews)
- [Dayforce](https://www.g2.com/products/dayforce/reviews) — 4.2/5 stars (957 reviews)
- [Buddy Punch](https://www.g2.com/products/buddy-punch/reviews) — 4.8/5 stars (370 reviews)
- [Toggl Track](https://www.g2.com/products/toggl-track/reviews) — 4.6/5 stars (1588 reviews)
- [Hubstaff](https://www.g2.com/products/hubstaff/reviews) — 4.4/5 stars (2261 reviews)
- [Harvest](https://www.g2.com/products/harvest/reviews) — 4.3/5 stars (836 reviews)
- [BigTime](https://www.g2.com/products/bigtime/reviews) — 4.5/5 stars (1692 reviews)

### Alternatives to Connecteam

- [Deputy](https://www.g2.com/products/deputy/reviews) — 4.6/5 stars (665 reviews)
- [Homebase](https://www.g2.com/products/homebase/reviews) — 4.5/5 stars (497 reviews)
- [When I Work](https://www.g2.com/products/when-i-work/reviews) — 4.4/5 stars (381 reviews)
- [Humanity Schedule by TCP](https://www.g2.com/products/humanity-schedule-by-tcp/reviews) — 4.3/5 stars (1073 reviews)
- [Workvivo](https://www.g2.com/products/workvivo/reviews) — 4.8/5 stars (2659 reviews)
- [QuickBooks Time](https://www.g2.com/products/quickbooks-time/reviews) — 4.5/5 stars (1448 reviews)
- [Clockify](https://www.g2.com/products/clockify/reviews) — 4.5/5 stars (201 reviews)
- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12794 reviews)
- [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (509 reviews)
- [Hubstaff](https://www.g2.com/products/hubstaff/reviews) — 4.4/5 stars (2261 reviews)

---
## Top Discussions

### ClockShark

- Title: [Is there an "archive" feature for Jobs that are completed?](https://www.g2.com/discussions/is-there-an-archive-feature-for-jobs-that-are-completed) — 5 comments, 2 upvotes
  > **Top comment:** "Not specifically that I am aware of.  When we complete a job, I just inactivate it so that it does not show up on the employees' app on their phone as a..."
- Title: [Can I add and remove employees easily?](https://www.g2.com/discussions/adding-employees) — 2 comments, 2 upvotes
  > **Top comment:** "yes"
- Title: [Can I integrate any employee docs with this app?](https://www.g2.com/discussions/16153-can-i-integrate-any-employee-docs-with-this-app) — 1 comment, 3 upvotes
  > **Top comment:** "To the best of my knowledge, no.  With ClockShark you are usually transferring the time data to another program, such as Quickbooks, which is where your..."
- Title: [Is scheduling included?](https://www.g2.com/discussions/scheduling) — 1 comment, 1 upvote
  > **Top comment:** "yes it is"
- Title: [Can I add all my employees to my trial account?](https://www.g2.com/discussions/free-trial-297ad05f-52ec-4928-baf2-52db936c1086) — 1 comment, 1 upvote
  > **Top comment:** "yes"

### Connecteam

- Title: [Is Connecteam secure?](https://www.g2.com/discussions/is-connecteam-secure) — 2 comments
  > **Top comment:** "Connecteam is certified with ISO27001 and SOC2, and is HIPAA compliant alongside the GDPR and CCPA. These are all the golden standards when it comes to..."
- Title: [How do you use Connecteam?](https://www.g2.com/discussions/how-do-you-use-connecteam) — 2 comments
  > **Top comment:** "The platform has around 20 different products in one place, replacing the need for 6-7 different apps if you use most of its main tools. It's very simple to..."
- Title: [Is Connecteam a good app?](https://www.g2.com/discussions/is-connecteam-a-good-app) — 2 comments
  > **Top comment:** "Great app. You can do more on the app as an Employee than you can on the desktop. "
- Title: [Are annual plans paid in advance?](https://www.g2.com/discussions/are-annual-plans-paid-in-advance) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Basic and Advanced annual plans are paid in advance. The advantage is that you save almost 2 months with the annual plan!  Plus, we have a 30-day full refund..."
- Title: [Is a phone number mandatory for each employee?](https://www.g2.com/discussions/is-a-phone-number-mandatory-for-each-employee) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, it is. With the phone number, we can identify every single user and protect your content. The identification process works like this:

The employee..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/clockshark-vs-connecteam)