# Cliniko vs Practice Better Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Practice Better excels in overall user satisfaction, reflected in its higher G2 Score compared to Cliniko. Users appreciate its all-in-one service capabilities, which streamline scheduling, payments, and program distribution, making it a robust choice for practitioners looking to grow their business.
- **Users say** that Cliniko stands out for its user-friendly interface and smooth navigation. Many find it helpful for organizing appointments and scheduling, which contributes to a positive day-to-day experience, although it has fewer recent reviews compared to Practice Better.
- **Reviewers mention** that Practice Better&#39;s initial setup is notably easy, allowing new practitioners to get started quickly. This ease of implementation is a significant advantage for those who may not be tech-savvy, while Cliniko&#39;s setup process is less frequently discussed, indicating potential challenges in this area.
- **According to verified reviews** , Cliniko&#39;s customer support is highly praised for being accessible and providing prompt solutions, which minimizes operational downtime. In contrast, Practice Better also receives positive feedback for its support, but users highlight the need for more automation features to reduce manual oversight.
- **Users highlight** that Practice Better offers extensive automation capabilities, allowing many features to operate with minimal supervision. This is particularly beneficial for busy practitioners, while Cliniko, despite its strong usability, does not emphasize automation as a key feature.
- **Reviewers note** that while Cliniko has a strong focus on small businesses, Practice Better&#39;s comprehensive functionality supports practitioners at various stages of their careers, making it a versatile option for those looking to scale their practice over time.



| | Cliniko | Practice Better | 
|---|---|---|
| **Star Rating** | 4.9 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 12 | 297 | 
| **Largest Market Segment** | Small-Business (90.9% of reviews) | Small-Business (100.0% of reviews) | 
| **Entry Level Price** | No pricing available | $35.00 Per Month | 

---
## Top Pros & Cons

### Cliniko

Pros:
- Organization (1 reviews)
- Scheduling (1 reviews)

Cons:
- Note Editing (1 reviews)

### Practice Better

Pros:
- Ease of Use (63 reviews)
- Features (51 reviews)

Cons:
- Missing Features (29 reviews)
- Limited Features (21 reviews)

---
## Ratings Comparison
| Rating | Cliniko | Practice Better | 
|---|---|---|
  | **Meets Requirements** | 9.3 (5 reviews) | 8.9 (258 reviews) | 
  | **Ease of Use** | 9.8 (7 reviews) | 8.9 (263 reviews) | 
  | **Ease of Setup** | Not enough data | 8.6 (165 reviews) | 
  | **Ease of Admin** | Not enough data | 8.9 (67 reviews) | 
  | **Quality of Support** | 9.3 (7 reviews) | 9.2 (245 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 9.2 (66 reviews) | 
  | **Product Direction (% positive)** | 10.0 (6 reviews) | 9.6 (265 reviews) | 

---
## Pricing

### Cliniko

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Practice Better

#### Entry-Level Pricing

Plan: Starter

Price: $35.00 Per Month

Key Features:
- 10 clients
- Scheduling
- Telehealth video chat

[Browse all 4 editions](https://www.g2.com/products/practice-better/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### HIPAA Compliant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Cliniko** | N/A | N/A |
| **Practice Better** | 9.6/10 | 139 |

#### Platform

| Feature | Cliniko | Practice Better | 
|---|---|---|
| **User Authorization - HIPAA Compliant Messaging** | Not enough data | 9.6 (137 reviews) | 
| **Compliant Texting - HIPAA Compliant Messaging** | Not enough data | 9.5 (137 reviews) | 
| **Compliant Emailing - HIPAA Compliant Messaging** | Not enough data | 9.3 (135 reviews) | 
| **Clinical Communication - HIPAA Compliance** | Not enough data | 9.6 (134 reviews) | 
| **HIPAA Compliance - HIPAA Compliant Messaging** | Not enough data | 9.7 (135 reviews) | 
| **Operating Systems - HIPAA Compliant Messaging** | Not enough data | 9.6 (134 reviews) | 
| **Message Lifespan - HIPAA Compliant Messaging** | Not enough data | 9.5 (133 reviews) | 
| **Workflow Enhancement - HIPAA Compliant Messaging** | Not enough data | 9.6 (135 reviews) | 

### EHR

| Product | Score | Reviews |
|---|---|---|
| **Cliniko** | N/A | N/A |
| **Practice Better** | 8.1/10 | 121 |

#### Clinical Workflow Management

| Feature | Cliniko | Practice Better | 
|---|---|---|
| **Multiple Medical Provider Access** | Not enough data | 8.3 (107 reviews) | 
| **Ancillary Care Provider Access** | Not enough data | 7.2 (100 reviews) | 
| **Meaningful Use Reporting** | Not enough data | 8.2 (106 reviews) | 
| **Clinical Documentation** | Not enough data | 8.8 (120 reviews) | 

#### Patient Health Information Management

| Feature | Cliniko | Practice Better | 
|---|---|---|
| **ePHI Storage** | Not enough data | 8.9 (114 reviews) | 
| **Interoperability** | Not enough data | 7.9 (111 reviews) | 
| **Patient Workflow Management** | Not enough data | 8.7 (115 reviews) | 

#### Agentic AI - EHR

| Feature | Cliniko | Practice Better | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.7 (6 reviews) | 

### Patient Engagement

| Product | Score | Reviews |
|---|---|---|
| **Cliniko** | N/A | N/A |
| **Practice Better** | 8.3/10 | 136 |

#### Patient-Centered Functions

| Feature | Cliniko | Practice Better | 
|---|---|---|
| **Online Presence Management** | Not enough data | 8.1 (129 reviews) | 
| **Patient Feedback Management** | Not enough data | 8.2 (130 reviews) | 
| **Patient Portal** | Not enough data | 8.9 (131 reviews) | 
| **Patient Communications** | Not enough data | 9.2 (130 reviews) | 
| **Integration with Wearables** | Not enough data | 7.3 (114 reviews) | 

#### Operations

| Feature | Cliniko | Practice Better | 
|---|---|---|
| **Workflow Management** | Not enough data | 8.7 (130 reviews) | 
| **Interoperability** | Not enough data | 8.2 (127 reviews) | 
| **Digital Intake Forms** | Not enough data | 9.2 (129 reviews) | 
| **Engagement Measuring** | Not enough data | 7.9 (126 reviews) | 
| **Patient Satisfaction Management** | Not enough data | 8.2 (123 reviews) | 
| **EHR Integration** | Not enough data | 8.3 (113 reviews) | 
| **IPC Systems Integration** | Not enough data | 7.8 (102 reviews) | 

#### Generative AI

| Feature | Cliniko | Practice Better | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.6 (107 reviews) | 

### Medical Practice Management

| Product | Score | Reviews |
|---|---|---|
| **Cliniko** | N/A | N/A |
| **Practice Better** | 8.8/10 | 114 |

#### Operations Management

| Feature | Cliniko | Practice Better | 
|---|---|---|
| **Administrative Processes** | Not enough data | 9.0 (108 reviews) | 
| **Back Office Processes** | Not enough data | 8.8 (110 reviews) | 
| **Workflow Coordination** | Not enough data | 8.7 (109 reviews) | 
| **Practice Specialty Support** | Not enough data | 8.6 (107 reviews) | 

#### Added Efficiencies

| Feature | Cliniko | Practice Better | 
|---|---|---|
| **Integration with EHRs** | Not enough data | Feature Not Available | 
| **Compliance** | Not enough data | 9.2 (105 reviews) | 
| **Integration with Billing Software** | Not enough data | 8.3 (98 reviews) | 
| **Patient Information Management** | Not enough data | 9.0 (105 reviews) | 

### Telemedicine

| Product | Score | Reviews |
|---|---|---|
| **Cliniko** | N/A | N/A |
| **Practice Better** | 8.6/10 | 112 |

#### Technology

| Feature | Cliniko | Practice Better | 
|---|---|---|
| **Telecommunications** | Not enough data | 8.9 (109 reviews) | 
| **Low Bandwidth Support** | Not enough data | 7.8 (99 reviews) | 
| **EHR Integration** | Not enough data | 8.2 (100 reviews) | 

#### Administration

| Feature | Cliniko | Practice Better | 
|---|---|---|
| **Practice Branding** | Not enough data | 8.2 (107 reviews) | 
| **Practice Specific** | Not enough data | 8.4 (102 reviews) | 
| **Charting And Documentation** | Not enough data | 8.7 (107 reviews) | 

#### Compliance

| Feature | Cliniko | Practice Better | 
|---|---|---|
| **HIPAA Compliance** | Not enough data | 9.5 (106 reviews) | 
| **State Regulation Compliance** | Not enough data | 9.2 (100 reviews) | 

### Nutritionist

| Product | Score | Reviews |
|---|---|---|
| **Cliniko** | N/A | N/A |
| **Practice Better** | 9.0/10 | 162 |

#### Administrative

| Feature | Cliniko | Practice Better | 
|---|---|---|
| **Workflow Management** | Not enough data | 8.9 (153 reviews) | 
| **Billing** | Not enough data | 8.9 (157 reviews) | 
| **Security and Authorization** | Not enough data | 9.4 (157 reviews) | 
| **Practice Management** | Not enough data | 9.4 (159 reviews) | 
| **Compliance** | Not enough data | 9.3 (148 reviews) | 
| **Insurance Management** | Not enough data | 7.1 (93 reviews) | 
| **Appointment Scheduler** | Not enough data | 9.1 (158 reviews) | 
| **Patient Portal** | Not enough data | 8.9 (158 reviews) | 
| **HIPAA Compliance** | Not enough data | 9.6 (153 reviews) | 

---
## Categories
**Shared Categories (1):** [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management)


**Unique to Practice Better (5):** [EHR Software](https://www.g2.com/categories/ehr), [Telemedicine Software](https://www.g2.com/categories/telemedicine), [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging), [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [Nutritionist Software](https://www.g2.com/categories/nutritionist)


---
## Reviewer Demographics

### By Company Size

| Segment | Cliniko | Practice Better | 
|---|---|---|
| **Small-Business** | 90.9% | 100.0% | 
| **Mid-Market** | 9.1% | 0% | 
| **Enterprise** | 0% | 0% | 

### By Industry

#### Cliniko

- **Hospital &amp; Health Care:** 63.6%
- **Health, Wellness and Fitness:** 18.2%
- **Primary/Secondary Education:** 9.1%
- **Individual &amp; Family Services:** 9.1%

#### Practice Better

- **Health, Wellness and Fitness:** 75.9%
- **Alternative Medicine:** 10.6%
- **Medical Practice:** 3.9%
- **Hospital &amp; Health Care:** 3.2%
- **Mental Health Care:** 2.1%
- **Consulting:** 1.8%
- **Professional Training &amp; Coaching:** 1.8%
- **E-Learning:** 0.4%
- **Cosmetics:** 0.4%

---
## Alternatives

### Alternatives to Cliniko

- [Zanda (formerly Power Diary)](https://www.g2.com/products/zanda-formerly-power-diary/reviews) — 4.7/5 stars (282 reviews)
- [Epic](https://www.g2.com/products/epic/reviews) — 4.2/5 stars (937 reviews)
- [splose](https://www.g2.com/products/splose/reviews) — 4.8/5 stars (223 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (337 reviews)
- [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.7/5 stars (304 reviews)
- [WriteUpp](https://www.g2.com/products/writeupp/reviews) — 4.6/5 stars (24 reviews)
- [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews)
- [Cerner](https://www.g2.com/products/cerner/reviews) — 3.5/5 stars (239 reviews)
- [ClinicMind](https://www.g2.com/products/clinicmind-clinicmind/reviews) — 4.6/5 stars (221 reviews)

### Alternatives to Practice Better

- [Healthie](https://www.g2.com/products/healthie/reviews) — 3.9/5 stars (21 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [SimplePractice](https://www.g2.com/products/simplepractice/reviews) — 4.1/5 stars (127 reviews)
- [Epic](https://www.g2.com/products/epic/reviews) — 4.2/5 stars (937 reviews)
- [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.7/5 stars (304 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (338 reviews)
- [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews)
- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (337 reviews)
- [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4064 reviews)

---
## Top Discussions

### Cliniko

No discussions available for this product.

### Practice Better

- Title: [What is the better app?](https://www.g2.com/discussions/what-is-the-better-app) — 1 comment *(includes official response)*
  > **Top comment:** "The Practice Better app is for practitioners, coaches, and wellness professionals, and allows you to support clients anytime from anywhere. 

Clients love..."
- Title: [Is practice Better hipaa compliant?](https://www.g2.com/discussions/is-practice-better-hipaa-compliant) — 1 comment *(includes official response)*
  > **Top comment:** "We are fully compliant with HIPAA, PIPEDA, PHIPA, and GDPR regulations. Data is encrypted during transfer and at rest. We also encrypt all backups and log data."
- Title: [Is Canadian practice better?](https://www.g2.com/discussions/is-canadian-practice-better) — 1 comment *(includes official response)*
  > **Top comment:** "Practice Better was founded in Toronto, Canada, and now serves thousands of customers in over 70+ countries across the globe. "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cliniko-vs-practice-better)

