# Cliengo vs JivoChat Comparison | | Cliengo | JivoChat | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.6 out of 5 | | **Total Reviews** | 12 | 51 | | **Largest Market Segment** | Small-Business (50.0% of reviews) | Mid-Market (66.0% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Ratings Comparison | Rating | Cliengo | JivoChat | |---|---|---| | **Meets Requirements** | 9.2 (12 reviews) | 9.3 (39 reviews) | | **Ease of Use** | 9.6 (12 reviews) | 9.6 (40 reviews) | | **Ease of Setup** | 9.8 (8 reviews) | 9.5 (29 reviews) | | **Ease of Admin** | 9.4 (8 reviews) | 9.5 (29 reviews) | | **Quality of Support** | 8.3 (12 reviews) | 8.9 (41 reviews) | | **Has the product been a good partner in doing business?** | 8.8 (8 reviews) | 9.1 (29 reviews) | | **Product Direction (% positive)** | 9.0 (12 reviews) | 8.8 (40 reviews) | --- ## Pricing ### Cliengo #### Entry-Level Pricing No pricing available #### Free Trial Yes ### JivoChat #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Chatbots | Product | Score | Reviews | |---|---|---| | **Cliengo** | N/A | N/A | | **JivoChat** | N/A | N/A | #### Responses | Feature | Cliengo | JivoChat | |---|---|---| | **Customization** | Not enough data | Not enough data | | **Control** | Not enough data | Not enough data | | **Route To Human** | Not enough data | Not enough data | | **Menu bars** | Not enough data | Not enough data | | **Drip sequences** | Not enough data | Not enough data | #### Platform | Feature | Cliengo | JivoChat | |---|---|---| | **Live chat** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | | **Branding** | Not enough data | Not enough data | | **Analytics** | Not enough data | Not enough data | | **A/B testing** | Feature Not Available | Not enough data | | **Role-based access** | Not enough data | Not enough data | | **Collection of information** | Not enough data | Not enough data | #### Generative AI | Feature | Cliengo | JivoChat | |---|---|---| | **AI Text Generation** | Feature Not Available | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | ### Live Chat | Product | Score | Reviews | |---|---|---| | **Cliengo** | 8.5/10 | 11 | | **JivoChat** | 9.0/10 | 40 | #### Generative AI | Feature | Cliengo | JivoChat | |---|---|---| | **AI Text Generation** | Feature Not Available | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | | **AI Text-to-Speech** | Feature Not Available | Not enough data | #### Communication | Feature | Cliengo | JivoChat | |---|---|---| | **Pop-up Chat** | 9.2 (11 reviews) ✓ Verified | 9.6 (39 reviews) ✓ Verified | | **Notifications** | 8.6 (11 reviews) ✓ Verified | 9.2 (39 reviews) ✓ Verified | | **Targeted Emails** | 8.5 (10 reviews) | 9.4 (36 reviews) | | **In-App Messaging** | 8.0 (9 reviews) | 9.3 (38 reviews) ✓ Verified | | **Co-Browsing** | Feature Not Available | 7.4 (7 reviews) | #### Internal Use | Feature | Cliengo | JivoChat | |---|---|---| | **Customization ** | Feature Not Available | 9.3 (39 reviews) ✓ Verified | | **Conversation Archiving** | 8.7 (10 reviews) ✓ Verified | 9.5 (38 reviews) ✓ Verified | | **Lead Development** | 8.3 (11 reviews) ✓ Verified | 8.8 (36 reviews) ✓ Verified | | **Knowledge Base** | Feature Not Available | 8.2 (38 reviews) | | **Team Inbox ** | 7.9 (11 reviews) ✓ Verified | 9.2 (37 reviews) ✓ Verified | | **Customer Profiles** | 8.5 (11 reviews) ✓ Verified | 9.3 (38 reviews) ✓ Verified | --- ## Categories **Shared Categories (2):** [Chatbots Software](https://www.g2.com/categories/chatbots), [Live Chat Software](https://www.g2.com/categories/live-chat) --- ## Reviewer Demographics ### By Company Size | Segment | Cliengo | JivoChat | |---|---|---| | **Small-Business** | 50.0% | 34.0% | | **Mid-Market** | 41.7% | 66.0% | | **Enterprise** | 8.3% | 0% | ### By Industry #### Cliengo - **Marketing and Advertising:** 16.7% - **Information Technology and Services:** 16.7% - **Consumer Electronics:** 16.7% - **Telecommunications:** 8.3% - **Sporting Goods:** 8.3% - **Financial Services:** 8.3% - **Consumer Goods:** 8.3% - **Computer Games:** 8.3% - **Architecture & Planning:** 8.3% #### JivoChat - **Information Technology and Services:** 42.6% - **Computer & Network Security:** 10.6% - **Oil & Energy:** 6.4% - **Retail:** 4.3% - **Marketing and Advertising:** 4.3% - **Leisure, Travel & Tourism:** 4.3% - **Business Supplies and Equipment:** 4.3% - **Accounting:** 2.1% - **Banking:** 2.1% - **Events Services:** 2.1% - **Other:** 17.0% --- ## Alternatives ### Alternatives to Cliengo - [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1906 reviews) - [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3855 reviews) - [LiveChat](https://www.g2.com/products/livechat/reviews) — 4.5/5 stars (808 reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6944 reviews) - [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1256 reviews) - [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews) - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3748 reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) — 4.4/5 stars (7333 reviews) - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1547 reviews) - [FreshChat](https://www.g2.com/products/freshworks-freshchat/reviews) — 4.4/5 stars (498 reviews) ### Alternatives to JivoChat - [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1906 reviews) - [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3855 reviews) - [tawk.to](https://www.g2.com/products/tawk-to/reviews) — 4.5/5 stars (202 reviews) - [LiveChat](https://www.g2.com/products/livechat/reviews) — 4.5/5 stars (808 reviews) - [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1256 reviews) - [FreshChat](https://www.g2.com/products/freshworks-freshchat/reviews) — 4.4/5 stars (498 reviews) - [LiveAgent](https://www.g2.com/products/liveagent/reviews) — 4.5/5 stars (1538 reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6944 reviews) - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3748 reviews) - [Podium](https://www.g2.com/products/podium/reviews) — 4.6/5 stars (2096 reviews) --- ## Top Discussions ### Cliengo - Title: [How can I integrate Cliengo with more software?](https://www.g2.com/discussions/11904-como-puedo-integrar-cliengo-con-mas-software) — 1 comment, 1 upvote > **Top comment:** "Hey Marina...great question! I'm a Market Research Analyst at G2 focusing on AI & Analytics. You can integrate Cliengo with Google Ads..." ### JivoChat - Title: [Is JivoChat legit?](https://www.g2.com/discussions/is-jivochat-legit) — 2 comments, 1 upvote > **Top comment:** "It is! Definetly brings us more than we expect." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cliengo-vs-jivochat)