Compare Clicky vs IBM Watson Customer Experience Analytics

See this
comparison of Clicky vs. IBM Watson Customer Experience Analytics
based on data from user reviews. Clicky rates 4.3/5 stars with 13 reviews. IBM Watson Customer Experience Analytics rates 4.2/5 stars with 20 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free
$0
FREE
 
Pro
$9.99
per month
 
Pro Plus
$14.99
per month
 
Pro Platinum
$19.99
per month
 
Custom
Contact Clicky
 
Free Trial Unavailable
Free Trial
Clicky
Free
$0FREE
Pro
$9.99per month
Pro Plus
$14.99per month
Pro Platinum
$19.99per month
Custom
Contact Clicky
Free Trial Unavailable
IBM Watson Customer Experience Analytics
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.9
7.8
Ease of Use
Ease of Use
9.2
7.2
Ease of Setup
Ease of Setup
9.6
7.9
Ease of Admin
Ease of Admin
9.4
7.8
Quality of Support
Quality of Support
8.3
7.9
Ease of Doing Business With
Ease of Doing Business With
9.0
8.1
Product Direction (% positive)
Product Direction (% positive)
7.1
8.3
Meets Requirements
Clicky
8.9
IBM Watson Customer Experience Analytics
7.8
Ease of Use
Clicky
9.2
IBM Watson Customer Experience Analytics
7.2
Ease of Setup
Clicky
9.6
IBM Watson Customer Experience Analytics
7.9
Ease of Admin
Clicky
9.4
IBM Watson Customer Experience Analytics
7.8
Quality of Support
Clicky
8.3
IBM Watson Customer Experience Analytics
7.9
Ease of Doing Business With
Clicky
9.0
IBM Watson Customer Experience Analytics
8.1
Product Direction (% positive)
Clicky
7.1
IBM Watson Customer Experience Analytics
8.3

Features

Metrics
Sessions - Digital Analytics
Clicky
9.4
IBM Watson Customer Experience Analytics
8.5
Engagement
Clicky
9.3
IBM Watson Customer Experience Analytics
7.9
Entry and Exit Pages
Clicky
9.4
IBM Watson Customer Experience Analytics
7.6
Standard Event Tracking
Clicky
8.8
IBM Watson Customer Experience Analytics
8.1
Custom Event Tracking
Clicky
8.2
IBM Watson Customer Experience Analytics
7.1
Retention
Clicky
8.3
IBM Watson Customer Experience Analytics
7.4
Return
Clicky
8.3
IBM Watson Customer Experience Analytics
7.2
Conversions
Clicky
9.1
IBM Watson Customer Experience Analytics
7.1
Funnels
Clicky
8.1
IBM Watson Customer Experience Analytics
7.9
Reporting
Real-Time Reporting
Clicky
9.7
IBM Watson Customer Experience Analytics
Not enough data available
Trending
Clicky
7.6
IBM Watson Customer Experience Analytics
8.6
Retroactive Reporting
Clicky
8.5
IBM Watson Customer Experience Analytics
8.6
Segmentation
Clicky
8.6
IBM Watson Customer Experience Analytics
7.9
Mobile Reporting
Clicky
8.1
IBM Watson Customer Experience Analytics
8.7
Unification Across Devices
Clicky
6.7
IBM Watson Customer Experience Analytics
8.1
Custom Reports and Dashboards
Clicky
8.0
IBM Watson Customer Experience Analytics
6.7
Other
User Data
Clicky
8.8
IBM Watson Customer Experience Analytics
7.1
Site Search Reporting
Clicky
8.5
IBM Watson Customer Experience Analytics
6.7
Load Time Monitoring
Clicky
8.0
IBM Watson Customer Experience Analytics
6.3
Campaign Tracking
Clicky
8.3
IBM Watson Customer Experience Analytics
8.3
E-Commerce
Clicky
7.1
IBM Watson Customer Experience Analytics
Not enough data available
Promotional Messages
Clicky
7.5
IBM Watson Customer Experience Analytics
Not enough data available
Administration Alerts
Clicky
7.8
IBM Watson Customer Experience Analytics
7.1
Administration
API / Integrations
Clicky
8.3
IBM Watson Customer Experience Analytics
5.8
QA Testing
Clicky
Not enough data available
IBM Watson Customer Experience Analytics
7.0
Performance and Reliability
Clicky
8.9
IBM Watson Customer Experience Analytics
7.1
User, Role, and Access Management
Clicky
9.0
IBM Watson Customer Experience Analytics
7.3

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
84.6%
10.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
7.7%
20.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
7.7%
70.0%
Clicky
Small-Business
84.6%
Mid-Market
7.7%
Enterprise
7.7%
IBM Watson Customer Experience Analytics
Small-Business
10.0%
Mid-Market
20.0%
Enterprise
70.0%

Reviewers' Industry

 
Marketing and Advertising
23.1%
Banking
15.0%
 
Internet
23.1%
Telecommunications
10.0%
 
Design
15.4%
Retail
10.0%
 
Writing and Editing
7.7%
Oil & Energy
10.0%
 
Wholesale
7.7%
Food & Beverages
10.0%
 
Other
23.1%
Other
45.0%
Clicky
Marketing and Advertising
23.1%
Internet
23.1%
Design
15.4%
Writing and Editing
7.7%
Wholesale
7.7%
Other
23.1%
IBM Watson Customer Experience Analytics
Banking
15.0%
Telecommunications
10.0%
Retail
10.0%
Oil & Energy
10.0%
Food & Beverages
10.0%
Other
45.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Sharon H.
User in Writing and Editing

I use Clicky on many sites to get in-depth, real-time analytics. I particularly like the easy to read charts and the breadth of information that's available. It's so user-friendly that even if you're new to using it, you can get meaningful data. It's easy...

erich u.
Executive Sponsor

leveraging this technology through our design thinking engagement with IBM iX to build prototypes for POC's and demonstrate future state capabilities

Most Helpful Critical Review
Most Helpful Critical Review
David E.
Administrator in Internet

I do not believe this can compete with the feature rich google analytics platform but then again I gthink it is for a different need. So all in all it is still good.

G2 User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

 
Clicky
Most Helpful Favorable Review
Sharon H.
User in Writing and Editing

I use Clicky on many sites to get in-depth, real-time analytics. I particularly like the easy to read charts and the breadth of information that's available. It's so user-friendly that even if you're new to using it, you can get meaningful data. It's easy...

Most Helpful Critical Review
David E.
Administrator in Internet

I do not believe this can compete with the feature rich google analytics platform but then again I gthink it is for a different need. So all in all it is still good.

IBM Watson Customer Experience Analytics
Most Helpful Favorable Review
erich u.
Executive Sponsor

leveraging this technology through our design thinking engagement with IBM iX to build prototypes for POC's and demonstrate future state capabilities

Most Helpful Critical Review
G2 User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

Screenshots

 No screenshots provided
1 of 4
2 of 4
3 of 4
4 of 4
Clicky
No screenshots provided
IBM Watson Customer Experience Analytics

Videos

 No videos provided

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

Clicky
No videos provided
IBM Watson Customer Experience Analytics

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

Downloads

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