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Compare Clicky, Google Analytics, and Heap

Pricing

 
Free
$0
FREE
Free
$0
per month
 
Pro
$9.99
per month
Enterprise
Custom
 
Pro Plus
$14.99
per month
 
Pro Platinum
$19.99
per month
 
Custom
Contact Clicky
 
Free Trial Unavailable
Free Trial Unavailable
Free Trial
Clicky
Free
$0FREE
Pro
$9.99per month
Pro Plus
$14.99per month
Pro Platinum
$19.99per month
Custom
Contact Clicky
Free Trial Unavailable
Google Analytics
Free Trial Unavailable
Heap
Free
$0per month
Enterprise
Custom
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.8
9.0
8.3
Ease of Use
Ease of Use
9.1
7.6
8.0
Ease of Setup
Ease of Setup
9.5
7.8
9.0
Ease of Admin
Ease of Admin
9.3
8.1
8.3
Quality of Support
Quality of Support
8.1
7.3
8.3
Ease of Doing Business With
Ease of Doing Business With
8.8
8.2
8.4
Product Direction (% positive)
Product Direction (% positive)
6.8
8.4
8.8
Meets Requirements
Clicky
8.8
Google Analytics
9.0
Heap
8.3
Ease of Use
Clicky
9.1
Google Analytics
7.6
Heap
8.0
Ease of Setup
Clicky
9.5
Google Analytics
7.8
Heap
9.0
Ease of Admin
Clicky
9.3
Google Analytics
8.1
Heap
8.3
Quality of Support
Clicky
8.1
Google Analytics
7.3
Heap
8.3
Ease of Doing Business With
Clicky
8.8
Google Analytics
8.2
Heap
8.4
Product Direction (% positive)
Clicky
6.8
Google Analytics
8.4
Heap
8.8

Features

Metrics
Sessions - Digital Analytics
Clicky
9.4
Google Analytics
9.0
Heap
8.6
Engagement
Clicky
9.4
Google Analytics
8.7
Heap
8.1
Entry and Exit Pages
Clicky
9.4
Google Analytics
8.7
Heap
7.9
Standard Event Tracking
Clicky
8.7
Google Analytics
8.5
Heap
9.1
Custom Event Tracking
Clicky
8.0
Google Analytics
8.3
Heap
8.6
Retention
Clicky
8.3
Google Analytics
8.3
Heap
7.7
Return
Clicky
8.3
Google Analytics
8.4
Heap
7.8
Conversions
Clicky
9.0
Google Analytics
8.5
Heap
8.2
Funnels
Clicky
7.8
Google Analytics
8.1
Heap
8.5
Reporting
Real-Time Reporting
Clicky
9.7
Google Analytics
8.7
Heap
8.5
Trending
Clicky
7.7
Google Analytics
8.5
Heap
7.5
Retroactive Reporting
Clicky
8.5
Google Analytics
8.2
Heap
8.8
Segmentation
Clicky
8.6
Google Analytics
8.3
Heap
7.9
Mobile Reporting
Clicky
8.1
Google Analytics
8.5
Heap
8.0
Unification Across Devices
Clicky
6.7
Google Analytics
8.2
Heap
8.3
Custom Reports and Dashboards
Clicky
7.8
Google Analytics
8.5
Heap
7.8
Other
User Data
Clicky
8.9
Google Analytics
8.4
Heap
8.1
Site Search Reporting
Clicky
8.5
Google Analytics
8.5
Heap
7.3
Load Time Monitoring
Clicky
7.7
Google Analytics
8.3
Heap
7.5
Campaign Tracking
Clicky
8.3
Google Analytics
8.7
Heap
8.0
E-Commerce
Clicky
7.1
Google Analytics
8.4
Heap
7.5
Promotional Messages
Clicky
7.3
Google Analytics
8.0
Heap
Not enough data available
Administration Alerts
Clicky
7.5
Google Analytics
8.2
Heap
Not enough data available
Administration
Performance and Reliability
Clicky
9.0
Google Analytics
8.9
Heap
8.1
User, Role, and Access Management
Clicky
8.8
Google Analytics
8.9
Heap
8.1
API / Integrations
Clicky
8.0
Google Analytics
8.4
Heap
8.0
QA Testing
Clicky
Not enough data available
Google Analytics
8.1
Heap
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
83.3%
60.6%
56.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
8.3%
27.5%
34.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
8.3%
11.9%
8.7%
Clicky
Small-Business
83.3%
Mid-Market
8.3%
Enterprise
8.3%
Google Analytics
Small-Business
60.6%
Mid-Market
27.5%
Enterprise
11.9%
Heap
Small-Business
56.5%
Mid-Market
34.8%
Enterprise
8.7%

Reviewers' Industry

 
Marketing and Advertising
25.0%
Marketing and Advertising
22.1%
Internet
24.5%
 
Internet
16.7%
Information Technology and Services
6.8%
Computer Software
14.4%
 
Design
16.7%
Computer Software
6.8%
Information Technology and Services
13.7%
 
Writing and Editing
8.3%
Internet
6.1%
Marketing and Advertising
12.9%
 
Wholesale
8.3%
Higher Education
3.0%
Insurance
2.2%
 
Other
25.0%
Other
55.2%
Other
32.4%
Clicky
Marketing and Advertising
25.0%
Internet
16.7%
Design
16.7%
Writing and Editing
8.3%
Wholesale
8.3%
Other
25.0%
Google Analytics
Marketing and Advertising
22.1%
Information Technology and Services
6.8%
Computer Software
6.8%
Internet
6.1%
Higher Education
3.0%
Other
55.2%
Heap
Internet
24.5%
Computer Software
14.4%
Information Technology and Services
13.7%
Marketing and Advertising
12.9%
Insurance
2.2%
Other
32.4%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Sharon H.
User in Writing and Editing

I use Clicky on many sites to get in-depth, real-time analytics. I particularly like the easy to read charts and the breadth of information that's available. It's so user-friendly that even if you're new to using it, you can get meaningful data. It's easy...

Kristin H.
Administrator in Higher Education

Google Analytics is the gold standard for free web analytics. As clean as it is comprehensive, this tool allows you to track, organize, and report information relatively easily.

Abdurashid A.
Administrator in Internet

Its simplicity, scope, flexibility and total cost of ownership. Having spent over a month with Mixpanel in an effort to get something out of it and get use to how it works, it has led to many frustrations and lost opportunities due to complexity of the app...

Most Helpful Critical Review
Most Helpful Critical Review
David E.
Administrator in Internet

I do not believe this can compete with the feature rich google analytics platform but then again I gthink it is for a different need. So all in all it is still good.

Jill A.
Administrator in Internet

It doesn't play so well with other systems, and is not the most reliable when it comes to reporting accuracy. The info you can gather from google analytics is relatively simplistic and still requires a lot of manual processes to get the big picture.

G2 User in Hospital & Health Care

This is especially true in the funnels report, which I use every day. If you are looking to filter the data by identity, say for new customers, there is no way to export a report of all users who fall into that bucket. Heap will show the first 70 or so rows...

 
Clicky
Most Helpful Favorable Review
Sharon H.
User in Writing and Editing

I use Clicky on many sites to get in-depth, real-time analytics. I particularly like the easy to read charts and the breadth of information that's available. It's so user-friendly that even if you're new to using it, you can get meaningful data. It's easy...

Most Helpful Critical Review
David E.
Administrator in Internet

I do not believe this can compete with the feature rich google analytics platform but then again I gthink it is for a different need. So all in all it is still good.

Google Analytics
Most Helpful Favorable Review
Kristin H.
Administrator in Higher Education

Google Analytics is the gold standard for free web analytics. As clean as it is comprehensive, this tool allows you to track, organize, and report information relatively easily.

Most Helpful Critical Review
Jill A.
Administrator in Internet

It doesn't play so well with other systems, and is not the most reliable when it comes to reporting accuracy. The info you can gather from google analytics is relatively simplistic and still requires a lot of manual processes to get the big picture.

Heap
Most Helpful Favorable Review
Abdurashid A.
Administrator in Internet

Its simplicity, scope, flexibility and total cost of ownership. Having spent over a month with Mixpanel in an effort to get something out of it and get use to how it works, it has led to many frustrations and lost opportunities due to complexity of the app...

Most Helpful Critical Review
G2 User in Hospital & Health Care

This is especially true in the funnels report, which I use every day. If you are looking to filter the data by identity, say for new customers, there is no way to export a report of all users who fall into that bucket. Heap will show the first 70 or so rows...

Screenshots

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