Compare ClickUp and Zoho CRM 
At a Glance
Market Segments
Small-Business (78.0% of reviews)
Small-Business (61.6% of reviews)
Entry-Level Pricing
Free
Free
ClickUp
Star Rating
(11,428)4.7 out of 5
Market Segments
Small-Business (78.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansZoho CRM
Star Rating
(2,893)4.1 out of 5
Market Segments
Small-Business (61.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zoho CRM excels in Contact & Account Management with a score of 8.5, which is on par with ClickUp, but reviewers mention that ClickUp's Task / Activity Management shines brighter at 9.4, making it more suitable for teams focused on task execution.
- Reviewers mention that ClickUp's Quality of Support is significantly better, scoring 8.9 compared to Zoho CRM's 7.6, indicating that users find ClickUp's customer service more responsive and helpful.
- Users on G2 highlight that Zoho CRM's Sales Force Automation features, particularly in Opportunity & Pipeline Management, score 8.1, which is lower than ClickUp's 8.5, suggesting that ClickUp may offer a more robust solution for managing sales opportunities.
- Reviewers say that ClickUp's Task Management capabilities are superior, with a score of 9.4, while Zoho CRM's task features are rated lower, indicating that ClickUp is better suited for teams that prioritize task organization and management.
- Users report that both platforms offer Free Entry Level Pricing, but ClickUp's extensive features and higher user ratings (4.7 stars) compared to Zoho CRM's 4.1 stars suggest a better overall value for small businesses.
- G2 users mention that ClickUp's Ease of Use is rated at 8.5, slightly higher than Zoho CRM's 8.2, indicating that ClickUp may provide a more intuitive user experience, which is crucial for teams looking to minimize onboarding time.
Pricing
Entry-Level Pricing
Zoho CRM
Free Edition
Free
With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities
Free Trial
ClickUp
Free Trial is available
Zoho CRM
Free Trial is available
Ratings
Meets Requirements
8.9
8,283
8.4
2,460
Ease of Use
8.5
8,488
8.3
2,479
Ease of Setup
8.2
5,403
8.0
1,250
Ease of Admin
8.6
4,802
8.0
1,019
Quality of Support
8.9
6,706
7.6
2,253
Has the product been a good partner in doing business?
9.0
4,437
8.0
995
Product Direction (% positive)
9.4
7,920
8.0
2,395
Features by Category
Sales Force Automation
Not enough data
8.5
1647
|
Verified
Not enough data
8.3
876
|
Verified
Not enough data
8.2
1566
|
Verified
Not enough data
8.2
1632
|
Verified
Not enough data
7.8
1186
|
Verified
Not enough data
8.4
671
|
Verified
Not enough data
7.9
1217
|
Verified
Not enough data
8.0
1209
|
Verified
Not enough data
8.2
1323
|
Verified
Marketing Automation
Not enough data
8.0
1343
|
Verified
Not enough data
7.9
1304
|
Verified
Not enough data
8.4
1538
|
Verified
Not enough data
7.9
1126
|
Verified
Customer Support
Not enough data
8.0
1201
|
Verified
Not enough data
7.9
1204
|
Verified
Not enough data
7.9
1236
|
Verified
Not enough data
7.8
1068
|
Verified
Not enough data
8.0
1113
|
Verified
Reporting & Analytics
Not enough data
8.2
1510
|
Verified
Not enough data
8.2
1559
|
Verified
Not enough data
8.1
1055
|
Verified
Mobile & Social
Not enough data
8.1
1082
|
Verified
Not enough data
8.0
1091
|
Verified
Not enough data
8.0
1201
|
Verified
Platform
Not enough data
8.1
865
|
Verified
Not enough data
8.1
838
|
Verified
Not enough data
8.4
857
|
Verified
Not enough data
8.1
647
|
Verified
Not enough data
7.8
547
|
Verified
Not enough data
8.1
718
|
Verified
Not enough data
8.4
845
|
Verified
Not enough data
8.1
661
|
Verified
Integration
Not enough data
8.3
651
|
Verified
Not enough data
8.1
640
|
Verified
Not enough data
8.0
600
|
Verified
Generative AI
Not enough data
8.2
180
Agentic AI - CRM
Not enough data
8.0
65
Not enough data
8.3
63
Not enough data
8.1
66
Not enough data
8.0
65
Not enough data
8.3
64
Not enough data
8.3
64
Not enough data
8.3
64
Configuration - cpq
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
60
Not enough data
8.3
56
Not enough data
8.4
61
Pricing
Not enough data
8.1
63
Not enough data
7.5
58
Not enough data
8.1
57
Not enough data
8.4
59
Not enough data
8.6
59
Not enough data
8.5
57
Quoting
Not enough data
8.4
59
Not enough data
8.3
53
Not enough data
8.4
54
Not enough data
8.4
56
Not enough data
8.6
53
Admin
Not enough data
8.2
90
Not enough data
7.7
84
Not enough data
8.3
87
Not enough data
8.3
84
Channels
Not enough data
8.1
58
Not enough data
7.7
53
Not enough data
8.0
50
Platform
Not enough data
8.4
90
Not enough data
8.2
86
Not enough data
8.0
78
Not enough data
8.5
89
Not enough data
8.4
91
Not enough data
8.6
20
Generative AI - cpq
Not enough data
7.4
15
Not enough data
7.5
16
Not enough data
7.7
16
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Competition
Not enough data
8.7
58
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.5
53
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
7.9
18
Agentic AI - Sales Gamification
Not enough data
Not enough data
Integrations
Not enough data
8.9
61
|
Verified
Not enough data
8.8
59
Not enough data
8.7
45
Platform
Not enough data
8.8
65
|
Verified
Not enough data
8.9
64
|
Verified
Not enough data
8.8
58
|
Verified
Not enough data
8.8
63
|
Verified
Not enough data
8.8
63
|
Verified
Employee Features
Not enough data
8.9
66
|
Verified
Not enough data
8.8
68
|
Verified
Not enough data
8.8
68
|
Verified
Tasks
9.3
3659
|
Verified
Not enough data
9.3
3745
|
Verified
Not enough data
9.1
3692
|
Verified
Not enough data
9.2
3633
|
Verified
Not enough data
8.6
3249
|
Verified
Not enough data
8.3
2715
|
Verified
Not enough data
8.7
3430
|
Verified
Not enough data
8.7
3274
|
Verified
Not enough data
Projects
9.0
2882
|
Verified
Not enough data
8.7
2355
|
Verified
Not enough data
8.3
2320
|
Verified
Not enough data
8.6
2843
|
Verified
Not enough data
9.0
3005
|
Verified
Not enough data
7.8
1758
|
Verified
Not enough data
8.3
1948
Not enough data
8.5
2791
|
Verified
Not enough data
7.9
1678
|
Verified
Not enough data
8.1
1972
|
Verified
Not enough data
8.3
1777
|
Verified
Not enough data
Resource Management
8.2
2098
|
Verified
Not enough data
8.3
2274
|
Verified
Not enough data
8.7
2765
|
Verified
Not enough data
Project Monitoring
8.2
1796
|
Verified
Not enough data
8.3
1891
|
Verified
Not enough data
8.3
2748
|
Verified
Not enough data
Generative AI
7.5
656
Not enough data
7.6
640
Not enough data
Agentic AI - Project Management
7.9
113
Not enough data
7.9
113
Not enough data
7.9
113
Not enough data
7.7
113
Not enough data
7.8
112
Not enough data
7.7
110
Not enough data
7.8
110
Not enough data
Core Conversational Capabilities - AI Chatbots
8.6
6
Not enough data
8.9
6
Not enough data
9.3
7
Not enough data
Data
9.2
6
Not enough data
8.7
5
Not enough data
Interaction
Not enough data
Not enough data
8.8
7
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
8.7
5
Not enough data
Task & Flow Management - AI Chatbots
9.0
7
Not enough data
8.3
6
Not enough data
Learning
8.3
6
Not enough data
8.6
6
Not enough data
Deployment & Embedding - AI Chatbots
8.7
5
Not enough data
Not enough data
Not enough data
Content Generation
8.8
7
Not enough data
8.3
6
Not enough data
Admin & Configuration - AI Chatbots
8.3
5
Not enough data
System
8.9
6
Not enough data
8.8
7
Not enough data
8.3
5
Not enough data
8.3
6
Not enough data
Agentic AI - AI Chatbots
8.7
5
Not enough data
8.3
5
Not enough data
8.3
6
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
Monitoring & Improvement - AI Chatbots
8.0
5
Not enough data
Reliability & Safety - AI Chatbots
8.9
6
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.4
72
Not enough data
8.8
73
Not enough data
8.8
73
Not enough data
8.8
73
Organization
Not enough data
8.6
74
Not enough data
8.4
73
Not enough data
8.6
73
Performance Analysis
Not enough data
Feature Not Available
Not enough data
8.6
75
Sales Analysis
Not enough data
8.4
69
Not enough data
8.4
73
Generative AI
Not enough data
8.3
27
Not enough data
8.1
27
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
8.7
161
Not enough data
8.8
157
Not enough data
8.3
146
Not enough data
8.2
142
Not enough data
8.9
155
Not enough data
8.8
153
Not enough data
8.5
148
Repeatability and Reportability
Not enough data
8.4
145
Not enough data
8.6
150
Not enough data
8.6
143
Not enough data
8.2
139
Not enough data
7.9
121
AI and Automation
Not enough data
8.3
147
Not enough data
8.5
146
Not enough data
8.3
140
Not enough data
8.1
134
Not enough data
7.8
126
Generative AI
Not enough data
7.5
69
Agentic AI - Sales Engagement
Not enough data
7.9
28
Not enough data
7.8
26
Not enough data
8.0
27
Not enough data
7.9
26
Not enough data
7.7
27
Not enough data
8.0
27
Not enough data
8.1
26
Portfolio Management
8.3
642
Not enough data
9.0
902
Not enough data
8.6
729
Not enough data
8.2
599
Not enough data
Project Management
8.4
922
Not enough data
8.9
1003
Not enough data
8.4
677
Not enough data
Resource Management
8.4
642
Not enough data
8.5
670
Not enough data
8.5
716
Not enough data
Data & Analytics
8.2
653
Not enough data
8.4
757
Not enough data
8.2
802
Not enough data
7.7
528
Not enough data
Strategy - Project and Portfolio Management
7.6
177
Not enough data
8.2
179
Not enough data
8.4
184
Not enough data
8.4
188
Not enough data
8.4
177
Not enough data
8.3
188
Not enough data
7.9
170
Not enough data
8.2
173
Not enough data
8.2
184
Not enough data
8.6
179
Not enough data
Administration
8.6
163
Not enough data
8.3
146
Not enough data
8.2
172
Not enough data
Service Desk
8.4
175
Not enough data
8.3
177
Not enough data
8.8
200
Not enough data
Management
8.3
174
Not enough data
8.6
169
Not enough data
8.5
169
Not enough data
8.4
138
Not enough data
8.4
124
Not enough data
Functionality
8.5
165
Not enough data
8.4
146
Not enough data
8.4
173
Not enough data
8.5
185
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
8.0
10
Not enough data
8.3
10
Not enough data
8.5
10
Not enough data
8.2
10
Not enough data
8.5
10
Not enough data
8.2
10
Not enough data
8.3
10
Not enough data
Business Instant Messaging
9.0
284
Not enough data
8.9
317
Not enough data
8.9
302
Not enough data
Business Instant Messaging
8.2
148
Not enough data
8.1
152
Not enough data
Business Instant Messaging
8.1
283
Not enough data
9.2
298
Not enough data
8.8
275
Not enough data
Generative AI - Business Instant Messaging
8.8
40
Not enough data
AI - Business Instant Messaging
8.4
40
Not enough data
8.4
40
Not enough data
8.0
41
Not enough data
8.6
38
Not enough data
Agentic AI - Business Instant Messaging
8.1
22
Not enough data
8.6
22
Not enough data
Grammar
9.8
8
Not enough data
9.8
8
Not enough data
9.8
8
Not enough data
Formatting
8.6
6
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
Content
8.6
6
Not enough data
9.3
7
Not enough data
8.1
6
Not enough data
Product Type
9.7
6
Not enough data
9.7
5
Not enough data
Generative AI
10.0
5
Not enough data
Not enough data
Not enough data
Design Tools
7.9
453
Not enough data
8.3
513
Not enough data
8.3
522
Not enough data
8.6
565
Not enough data
8.8
590
Not enough data
Communication Tools
8.4
347
Not enough data
9.1
513
Not enough data
Integrations
8.2
316
Not enough data
8.8
548
Not enough data
Software Offering
9.0
578
Not enough data
8.7
535
Not enough data
Feature Not Available
Not enough data
Agentic AI - Collaborative Whiteboard
8.0
29
Not enough data
8.7
31
Not enough data
8.0
29
Not enough data
Setup
8.7
1204
Not enough data
8.8
1246
Not enough data
8.5
1298
Not enough data
8.5
1460
Not enough data
Management
8.6
1304
Not enough data
8.3
905
Not enough data
8.2
1177
Not enough data
Generative AI
7.7
458
Not enough data
Agentic AI - Workflow Management
8.1
84
Not enough data
8.3
84
Not enough data
8.1
83
Not enough data
7.9
81
Not enough data
8.0
83
Not enough data
7.9
83
Not enough data
8.1
83
Not enough data
Customer Requirements
Not enough data
8.5
52
Not enough data
8.5
51
Not enough data
8.5
53
Contracts
Not enough data
8.5
51
Not enough data
8.2
48
Not enough data
8.4
51
Revenue
Not enough data
8.5
53
Not enough data
8.5
51
Not enough data
8.4
48
Collaboration Tools
8.9
340
Not enough data
9.4
402
Not enough data
9.2
403
Not enough data
Visual Tools
8.5
383
Not enough data
8.8
350
Not enough data
8.5
325
Not enough data
Mind Map Availability
8.7
361
Not enough data
8.6
299
Not enough data
7.7
347
Not enough data
9.1
371
Not enough data
Agentic AI - Mind Mapping
8.6
17
Not enough data
8.1
17
Not enough data
Bug Reporting
8.4
565
Not enough data
8.4
530
Not enough data
8.6
576
Not enough data
Bug Monitoring
8.1
515
Not enough data
8.3
567
Not enough data
8.4
514
Not enough data
Agentic AI - Bug Tracking
7.5
40
Not enough data
7.6
40
Not enough data
7.4
41
Not enough data
Task Tracking
8.8
83
Not enough data
9.1
82
Not enough data
9.4
85
Not enough data
Checklist Options
9.0
82
Not enough data
8.9
80
Not enough data
8.5
73
Not enough data
Software Availability
8.9
80
Not enough data
8.9
80
Not enough data
8.2
80
Not enough data
9.2
78
Not enough data
Knowledge Pages
8.5
634
Not enough data
8.5
478
Not enough data
8.4
459
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
498
Not enough data
Knowledge Dissemination
Feature Not Available
Not enough data
8.5
567
Not enough data
8.9
597
Not enough data
8.7
630
Not enough data
8.5
553
Not enough data
8.4
493
Not enough data
9.0
576
Not enough data
8.4
465
Not enough data
8.6
420
Not enough data
Agentic AI - Knowledge Base
8.7
39
Not enough data
9.0
40
Not enough data
8.2
38
Not enough data
Communication
8.6
339
Not enough data
8.7
338
Not enough data
8.2
303
Not enough data
8.4
350
Not enough data
Goal Creation
8.7
338
Not enough data
8.7
351
Not enough data
8.2
326
Not enough data
8.9
363
Not enough data
Agentic AI - Objectives and Key Results (OKR)
9.3
25
Not enough data
9.3
25
Not enough data
Tasks
9.4
912
Not enough data
9.2
866
Not enough data
9.2
890
Not enough data
Agentic AI - Kanban Project Management
8.0
41
Not enough data
7.9
41
Not enough data
8.0
41
Not enough data
8.0
41
Not enough data
7.8
41
Not enough data
7.5
41
Not enough data
8.0
41
Not enough data
Kanban Boards
9.2
895
Not enough data
9.0
890
Not enough data
9.1
838
Not enough data
Planning
8.9
900
Not enough data
8.8
843
Not enough data
8.7
786
Not enough data
Platform Basics
Not enough data
8.4
98
Not enough data
8.6
93
Not enough data
8.6
97
Not enough data
8.4
89
Not enough data
8.9
57
Agentic AI - Customer Journey Mapping
Not enough data
7.1
12
Content
Not enough data
8.9
79
Not enough data
8.6
76
Not enough data
8.5
76
Not enough data
8.7
77
Not enough data
8.6
74
Collaboration
Not enough data
8.8
76
Not enough data
8.5
78
Not enough data
9.0
80
Not enough data
9.0
83
Not enough data
8.7
78
Not enough data
8.7
75
Platform Basics
8.8
588
Not enough data
9.3
683
Not enough data
8.8
657
Not enough data
7.9
417
Not enough data
8.7
590
Not enough data
8.8
640
Not enough data
Content Planning
9.0
662
Not enough data
9.4
707
Not enough data
Feature Not Available
Not enough data
Marketing Campaign Performance
8.1
423
Not enough data
8.9
621
Not enough data
Agentic AI - Marketing Calendar
8.3
25
Not enough data
8.5
25
Not enough data
8.5
26
Not enough data
8.3
26
Not enough data
Other Features
8.4
575
Not enough data
8.3
512
Not enough data
Login Options
8.8
74
Not enough data
8.6
69
Not enough data
Productivity
7.8
67
Not enough data
7.8
65
Not enough data
8.5
66
Not enough data
7.3
69
Not enough data
8.3
68
Not enough data
Customization
8.8
1220
Not enough data
9.1
79
Not enough data
8.1
67
Not enough data
Agentic AI - Unified Workspaces
7.6
43
Not enough data
7.9
43
Not enough data
Collaboration
8.9
185
Not enough data
8.8
186
Not enough data
8.9
220
Not enough data
8.9
156
Not enough data
Hardware
8.4
176
Not enough data
8.8
163
Not enough data
Security
8.8
221
Not enough data
9.0
172
Not enough data
Agentic AI - Visual Collaboration Platforms
8.5
13
Not enough data
8.7
13
Not enough data
Task Creation
9.2
3102
Not enough data
9.2
3261
Not enough data
8.9
3021
Not enough data
8.5
2335
Not enough data
Task Management
9.1
3119
Not enough data
9.2
3177
Not enough data
8.7
2769
Not enough data
8.8
2810
Not enough data
Generative AI
7.5
761
Not enough data
7.5
753
Not enough data
Compatibility
9.7
5
Not enough data
8.7
5
Not enough data
8.0
5
Not enough data
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
8.3
5
Not enough data
9.3
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.0
5
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
8.7
2034
Not enough data
8.8
2278
Not enough data
8.4
1699
Not enough data
Administration
8.5
2006
Not enough data
8.6
1711
Not enough data
9.2
2112
Not enough data
Project management
9.2
2392
Not enough data
8.7
2074
Not enough data
9.1
2208
Not enough data
9.0
2271
Not enough data
8.9
2037
Not enough data
8.3
1351
Not enough data
8.4
2113
Not enough data
Workload
8.5
1577
Not enough data
9.0
2162
Not enough data
8.7
1939
Not enough data
8.4
1610
Not enough data
Communication & Collaboration
8.4
1688
Not enough data
8.3
1937
Not enough data
9.0
2104
Not enough data
Cost Management
8.0
1229
Not enough data
8.2
1432
Not enough data
7.9
1164
Not enough data
Integration
8.1
1178
Not enough data
8.1
1220
Not enough data
7.9
1181
Not enough data
Generative AI
7.5
523
Not enough data
7.6
531
Not enough data
Agentic AI - Work Management
7.9
137
Not enough data
7.9
124
Not enough data
7.8
128
Not enough data
8.0
125
Not enough data
Communication
7.6
1065
Not enough data
8.2
1109
Not enough data
7.8
931
Not enough data
8.2
1017
Not enough data
7.9
920
Not enough data
Content & Documents
8.6
1272
Not enough data
8.7
1334
Not enough data
8.4
1343
Not enough data
7.9
924
Not enough data
Controls
8.7
1277
Not enough data
8.1
711
Not enough data
8.6
1255
Not enough data
8.3
1280
Not enough data
8.1
1045
Not enough data
Project Management
9.4
1452
Not enough data
9.1
1372
Not enough data
9.0
1294
Not enough data
8.3
1184
Not enough data
Remote Collaboration
8.7
1070
Not enough data
8.8
1160
Not enough data
8.6
1163
Not enough data
7.5
848
Not enough data
Generative AI
7.5
454
Not enough data
7.6
446
Not enough data
Agentic AI - Project Collaboration
7.9
101
Not enough data
7.8
101
Not enough data
Responses
9.1
23
Not enough data
8.7
22
Not enough data
8.5
22
Not enough data
Automation - AI Agents
9.1
22
Not enough data
9.1
21
Not enough data
8.9
22
Not enough data
9.2
22
Not enough data
9.1
23
Not enough data
Platform
9.3
22
Not enough data
9.0
22
Not enough data
8.5
22
Not enough data
Autonomy - AI Agents
8.9
23
Not enough data
8.8
23
Not enough data
9.3
23
Not enough data
9.0
23
Not enough data
Generative AI
9.4
24
Not enough data
9.3
24
Not enough data
Lead Monitoring
Not enough data
9.0
42
Not enough data
8.9
42
Not enough data
8.7
42
Agentic AI - Lead Capture
Not enough data
7.2
27
Not enough data
7.2
27
Data Capture
Not enough data
8.3
42
Not enough data
8.5
42
Not enough data
8.1
42
Not enough data
8.3
42
Analytics
Not enough data
9.1
42
Not enough data
8.8
42
Customization
Not enough data
8.7
41
Not enough data
8.6
41
Not enough data
8.7
42
Not enough data
8.7
42
Calendar View
9.2
24
Not enough data
9.2
23
Not enough data
Shared Calendar
8.8
24
Not enough data
8.5
23
Not enough data
Accessibility
8.8
24
Not enough data
8.7
26
Not enough data
Integration
8.6
28
Not enough data
8.3
25
Not enough data
8.0
25
Not enough data
Notifications
8.4
24
Not enough data
8.8
24
Not enough data
Generative AI
8.1
23
Not enough data
7.7
22
Not enough data
7.4
22
Not enough data
Agentic AI - Calendar
7.9
21
Not enough data
Design
8.6
504
Not enough data
8.6
619
Not enough data
8.3
535
Not enough data
Collaboration
9.0
588
Not enough data
8.6
571
Not enough data
File Types
8.3
539
Not enough data
Feature Not Available
Not enough data
8.0
398
Not enough data
Edit & Revise
8.5
511
Not enough data
Feature Not Available
Not enough data
8.5
605
Not enough data
Integrate & Embed
8.5
605
Not enough data
8.5
436
Not enough data
8.5
536
Not enough data
Operating System
8.9
475
Not enough data
8.9
493
Not enough data
7.7
310
Not enough data
Generative AI
7.8
241
Not enough data
7.7
239
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Document Creation
7.7
34
Not enough data
Customization
9.0
374
Not enough data
8.2
270
Not enough data
7.8
225
Not enough data
8.5
322
Not enough data
Additional Functionality
8.6
303
Not enough data
7.1
219
Not enough data
8.6
359
Not enough data
7.4
175
Not enough data
8.2
221
Not enough data
Meeting Prep - AI Meeting Assistants
8.5
25
Not enough data
8.1
24
Not enough data
8.1
24
Not enough data
Meeting Automation - AI Meeting Assistants
8.8
24
Not enough data
8.3
23
Not enough data
9.0
24
Not enough data
Meeting Insights - AI Meeting Assistants
8.0
23
Not enough data
8.3
24
Not enough data
8.6
22
Not enough data
Accessibility - AI Meeting Assistants
8.0
23
Not enough data
8.7
24
Not enough data
8.7
23
Not enough data
Agentic AI - AI Meeting Assistants
8.4
17
Not enough data
7.7
17
Not enough data
8.6
17
Not enough data
8.8
17
Not enough data
Meeting Capture & Retention - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Annotation Tools - Markup Software
9.3
21
Not enough data
8.5
18
Not enough data
8.7
19
Not enough data
8.8
19
Not enough data
Collaboration - Markup Software
9.2
19
Not enough data
9.2
19
Not enough data
9.2
21
Not enough data
9.3
20
Not enough data
Security - Markup Software
8.7
18
Not enough data
8.6
18
Not enough data
Agentic AI - Lead Scoring
Not enough data
6.4
12
Not enough data
6.7
13
Not enough data
6.7
12
Not enough data
6.8
12
Attribution
Not enough data
8.5
21
Not enough data
8.6
22
Not enough data
8.0
21
Discovery
Not enough data
8.6
22
Not enough data
8.3
21
Not enough data
8.3
22
Management
Not enough data
8.4
22
Not enough data
8.4
22
Platform
Not enough data
8.4
22
Not enough data
8.3
21
Agentic AI - Sales Performance Management
Not enough data
7.9
21
Not enough data
8.1
20
Not enough data
7.9
21
Incentives
Not enough data
8.2
154
|
Verified
Not enough data
8.4
161
|
Verified
Not enough data
8.0
153
|
Verified
Not enough data
8.4
162
|
Verified
Personalization
Not enough data
8.5
178
|
Verified
Not enough data
8.6
179
|
Verified
Not enough data
8.6
185
|
Verified
Not enough data
8.4
172
|
Verified
Administrative
Not enough data
8.5
170
|
Verified
Not enough data
8.5
174
|
Verified
Not enough data
8.4
162
Agentic AI - Email Tracking
Not enough data
7.7
30
Not enough data
7.5
29
Not enough data
7.6
30
Not enough data
7.0
29
Not enough data
7.0
30
Not enough data
7.4
30
Not enough data
7.6
29
Analytics
Not enough data
8.3
139
Not enough data
8.3
144
Not enough data
8.4
145
Customizations
Not enough data
8.7
149
Not enough data
8.8
146
Not enough data
8.8
147
Not enough data
8.7
143
Not enough data
8.6
148
Generative AI
Not enough data
7.6
59
Agentic AI - Sales Analytics
Not enough data
7.5
29
Not enough data
7.5
29
Not enough data
7.1
29
Not enough data
7.4
29
Not enough data
7.5
29
Data Sourcing
Not enough data
8.3
145
Not enough data
8.4
149
Not enough data
8.3
142
Not enough data
8.6
156
Not enough data
8.5
147
Predictive Analytics
Not enough data
8.5
147
Not enough data
8.3
139
Not enough data
8.0
124
Not enough data
8.2
130
Sales Management
Not enough data
8.5
154
Not enough data
8.3
131
Not enough data
8.5
145
Not enough data
8.8
152
Agentic AI - Sales Enablement
Not enough data
6.1
6
Not enough data
6.1
6
Not enough data
6.1
6
Content Management
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
8.8
10
Not enough data
8.2
10
Analytics
Not enough data
9.0
10
Not enough data
8.3
10
Not enough data
8.3
10
Not enough data
8.3
10
Learning Management - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Enablement - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Event Planning
8.0
30
Not enough data
8.6
29
Not enough data
8.0
29
Not enough data
8.0
28
Not enough data
Agentic AI - Note-Taking Software
8.8
18
Not enough data
Agentic AI - Employee Intranet
8.2
10
Not enough data
8.5
10
Not enough data
Action Item Detection - AI Note-taking Software
Not enough data
Not enough data
Not enough data
Not enough data
Automatic Transcription - AI Note-taking Software
Not enough data
Not enough data
Collaboration & Sharing - AI Note-taking Software
Not enough data
Not enough data
Language & Accent Support - AI Note-taking Software
Not enough data
Not enough data
Multi-Platform Integration - AI Note-taking Software
10.0
5
Not enough data
Privacy & Security Controls - AI Note-taking Software
Not enough data
Not enough data
Searchable Note Archives - AI Note-taking Software
Not enough data
Not enough data
Speaker Identification - AI Note-taking Software
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Communication
8.1
937
Not enough data
7.8
813
Not enough data
8.1
819
Not enough data
Planning
8.6
1075
Not enough data
8.9
1178
Not enough data
8.9
1120
Not enough data
8.8
1220
Not enough data
8.0
766
Not enough data
Workflow Management
8.5
1119
Not enough data
8.8
1220
Not enough data
7.8
762
Not enough data
8.0
757
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Time Tracking
8.3
1153
Not enough data
8.8
1546
Not enough data
Feature Not Available
Not enough data
Client Invoicing
7.2
787
Not enough data
6.8
709
Not enough data
7.5
830
Not enough data
Mobile Time Tracking
8.6
1362
Not enough data
Administration
8.5
1130
Not enough data
8.9
1330
Not enough data
8.8
1308
Not enough data
8.3
828
Not enough data
8.8
1445
Not enough data
Platform
8.2
1185
Not enough data
8.1
1028
Not enough data
8.0
828
Not enough data
8.2
1338
Not enough data
7.6
998
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ClickUp and Zoho CRM share no categories
Unique Categories
ClickUp is categorized as Project and Portfolio Management, Mind Mapping, Note-Taking Software, Project Management, AI Chatbots, Standard Operating Procedures, Project Collaboration, Work Management, Document Creation, Knowledge Base, AI Writing Assistant, IT Service Management (ITSM) Tools, Business Instant Messaging, Enterprise Search Software, AI Agents For Business Operations, Visual Collaboration Platforms, Workflow Management, Task Management, AI Meeting Assistants, Online Form Builder, Kanban Project Management, Employee Intranet, Objectives and Key Results (OKR), Collaborative Whiteboard, Time Tracking, Bug Tracking, Marketing Calendar, AI Note-Taking Software, Calendar, Product Management, Unified Workspaces, Event Planning, and Markup Software
Zoho CRM is categorized as Client Portal, Customer Journey Mapping, Quote-to-Cash, Sales Engagement, AI Sales Assistant, Sales Analytics, Email Tracking, Sales Gamification, Sales Performance Management, CRM, CPQ, Lead Capture, Lead Scoring, Sales Enablement, and Insurance CRM
Reviews
Reviewers' Company Size
ClickUp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
17.1%
Computer Software
11.0%
Information Technology and Services
10.4%
Management Consulting
3.6%
Design
2.5%
Other
55.4%
Information Technology and Services
16.0%
Computer Software
9.9%
Marketing and Advertising
8.8%
Financial Services
3.6%
Real Estate
3.5%
Other
58.2%
Alternatives
Discussions
Who uses ClickUp?
13 Comments
PJ
All the companies that manage the projects are mainly the IT, Strategy, and Consulting related organizations.Read more
Is ClickUp really free?
11 Comments
SZ
well yes it is free with basic features. like you can create multiple workplaces but while using free version you can create maximum 5 space per workplaceRead more
What have you found better than ZOHO
5 Comments
PC
Zoho One, with over 45 business applications, all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus...Read more
Is Zoho CRM really free?
4 Comments
AP
Zoho CRM offers a free version, but it also provides various paid plans with additional features and capabilities. The free version typically has...Read more
can we create segmentation in this
3 Comments
Official Response from Zoho CRM
Yes Lavanya,
Zoho CRM supports segmentation. Segment your prospects/customers into buckets based on a pre-defined criteria, to identify cross-sell/up-sell...Read more
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