G2 reviewers report that ClickUp excels in user experience, with many praising its customization options and modularity. Users appreciate how every list can be tailored to their needs, allowing for a highly personalized workflow.
Users say that TOPdesk shines in its ticketing system, with feedback highlighting its user-friendly experience and the availability of customer support. Reviewers find it particularly useful for daily operations, making it a reliable choice for IT service management.
According to verified reviews, ClickUp's implementation process is noted for its ease of use, with users mentioning the app's simplicity and the seamless integration of features like AI fields and custom fields that enhance productivity.
Reviewers mention that while TOPdesk offers a straightforward configuration and layout, some users feel it may not fully meet their specific workflow needs, indicating potential challenges in customization compared to ClickUp's extensive options.
G2 reviewers highlight that both products provide quality support, but ClickUp edges out slightly with a higher satisfaction rating. Users appreciate the quick response times and helpfulness of ClickUp's support team, which enhances their overall experience.
Users report that ClickUp's recent updates and features, such as super agents and advanced task types, keep it relevant and effective for small businesses, while TOPdesk remains a strong contender for mid-market companies looking for robust ticketing solutions.
All the companies that manage the projects are mainly the IT, Strategy, and Consulting related organizations.Read more
Is ClickUp really free?
11 Comments
SZ
well yes it is free with basic features. like you can create multiple workplaces but while using free version you can create maximum 5 space per workplaceRead more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.