Compare ClickUp and Confluence
At a Glance
Market Segments
Small-Business (77.8% of reviews)
Mid-Market (48.3% of reviews)
Entry-Level Pricing
Free
Free 10 Users Per Month
ClickUp
Star Rating
(12,266)4.6 out of 5
Market Segments
Small-Business (77.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plans
Confluence
Star Rating
(4,343)4.1 out of 5
Market Segments
Mid-Market (48.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Confluence excels in its deep integrations with tools like JIRA and Slack, making it a strong choice for teams that rely on these platforms for project management and communication. Users appreciate the rich formatting styles and granular permissions, which enhance collaboration and knowledge sharing across the organization.
- Users say ClickUp stands out for its customization options and user-friendly interface. Reviewers highlight the app's modularity, allowing them to tailor lists and tasks to fit various workflows, which can significantly improve productivity and task management.
- According to verified reviews, Confluence is praised for its ability to centralize team knowledge in a structured manner. Users find it particularly useful for documenting project requirements and maintaining meeting notes, ensuring that all team members have access to critical information at any time.
- Reviewers mention that ClickUp's simplicity and ease of use make it an attractive option for small businesses. The integration of AI features and customizable fields allows teams to track diverse types of work efficiently, which is a significant advantage for those looking for flexibility in their project management tools.
- G2 reviewers highlight that while Confluence has a solid reputation for quality support and ease of setup, some users feel it may not fully meet their specific workflow needs, citing occasional configuration challenges. This can be a consideration for teams with unique requirements.
- Users report that ClickUp's overall satisfaction ratings are bolstered by its strong performance in task management and planning features. Reviewers appreciate the ability to prioritize tasks effectively and the intuitive dashboards that provide visibility into project progress, making it a robust choice for teams focused on efficiency.
Pricing
Entry-Level Pricing
ClickUp
Free
Free
Free Forever!
- 100mb storage
- Unlimited Tasks
- Unlimited Users
Confluence
Free
Free
10 Users Per Month
Free forever for 10 users
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates
Free Trial
ClickUp
Free Trial is available
Confluence
Free Trial is available
Ratings
Meets Requirements
8.9
8,641
8.5
3,680
Ease of Use
8.5
8,835
8.0
3,729
Ease of Setup
8.2
5,725
8.3
1,221
Ease of Admin
8.6
5,138
8.0
894
Quality of Support
8.9
7,023
8.1
2,518
Has the product been a good partner in doing business?
9.0
4,767
8.5
809
Product Direction (% positive)
9.4
8,236
7.5
3,611
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Core Conversational Capabilities - AI Chatbots
9.0
5
Not enough data
9.0
5
Not enough data
9.4
6
Not enough data
Data
9.3
5
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
9.2
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
9.2
6
Not enough data
8.7
5
Not enough data
Learning
8.7
5
Not enough data
8.7
5
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
8.9
6
Not enough data
8.7
5
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
9.0
5
Not enough data
9.2
6
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
9.0
5
Not enough data
Portfolio Management
8.3
645
Not enough data
9.0
914
Not enough data
8.6
730
Not enough data
8.2
599
Not enough data
Project Management
8.4
927
Not enough data
8.9
1010
Not enough data
8.4
677
Not enough data
Resource Management
8.4
644
Not enough data
8.5
673
Not enough data
8.5
719
Not enough data
Data & Analytics
8.2
654
Not enough data
8.4
762
Not enough data
8.2
804
Not enough data
7.7
529
Not enough data
Strategy - Project and Portfolio Management
7.6
177
Not enough data
8.2
181
Not enough data
8.4
187
Not enough data
8.4
188
Not enough data
8.4
179
Not enough data
8.3
189
Not enough data
7.9
171
Not enough data
8.2
174
Not enough data
8.1
184
Not enough data
8.6
179
Not enough data
Administration
8.6
162
Not enough data
8.3
145
Not enough data
8.2
173
Not enough data
Service Desk
8.4
175
Not enough data
8.3
176
Not enough data
8.8
200
Not enough data
Management
8.3
174
Not enough data
8.6
168
Not enough data
8.5
168
Not enough data
8.4
137
Not enough data
8.3
123
Not enough data
Functionality
8.5
165
Not enough data
8.3
145
Not enough data
8.4
172
Not enough data
8.5
185
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
7.8
9
Not enough data
8.1
9
Not enough data
8.5
9
Not enough data
8.0
9
Not enough data
8.3
9
Not enough data
8.0
9
Not enough data
8.1
9
Not enough data
Business Instant Messaging
9.0
287
Not enough data
8.9
325
Not enough data
8.9
305
Not enough data
Business Instant Messaging
8.2
150
Not enough data
8.0
156
Not enough data
Business Instant Messaging
8.1
290
Not enough data
9.2
301
Not enough data
8.8
285
Not enough data
Generative AI - Business Instant Messaging
8.8
40
Not enough data
AI - Business Instant Messaging
8.4
40
Not enough data
8.4
40
Not enough data
8.1
42
Not enough data
8.6
38
Not enough data
Agentic AI - Business Instant Messaging
8.2
23
Not enough data
8.6
22
Not enough data
Grammar
9.8
9
Not enough data
9.8
8
Not enough data
9.8
9
Not enough data
Formatting
8.6
6
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
Content
8.6
6
Not enough data
9.3
7
Not enough data
8.5
8
Not enough data
Product Type
9.7
6
Not enough data
9.7
5
Not enough data
Generative AI
10.0
5
Not enough data
Not enough data
Not enough data
Design Tools
7.9
455
Not enough data
8.3
513
Not enough data
8.3
522
Not enough data
8.6
569
Not enough data
8.8
592
Not enough data
Communication Tools
8.4
347
Not enough data
9.1
516
Not enough data
Integrations
8.2
316
Not enough data
8.8
549
Not enough data
Software Offering
9.0
580
Not enough data
8.7
536
Not enough data
Feature Not Available
Not enough data
Agentic AI - Collaborative Whiteboard
8.0
29
Not enough data
8.7
31
Not enough data
8.0
29
Not enough data
Setup
8.7
1207
Not enough data
8.8
1254
Not enough data
8.5
1306
Not enough data
8.5
1473
Not enough data
Management
8.6
1306
Not enough data
8.3
910
Not enough data
8.2
1180
Not enough data
Generative AI
7.7
458
Not enough data
Agentic AI - Workflow Management
8.1
85
Not enough data
8.3
84
Not enough data
8.2
84
Not enough data
7.9
83
Not enough data
8.0
84
Not enough data
8.0
84
Not enough data
8.1
84
Not enough data
Collaboration Tools
8.9
340
Not enough data
9.4
402
Not enough data
9.2
402
Not enough data
Visual Tools
8.5
382
Not enough data
8.8
349
Not enough data
8.4
324
Not enough data
Mind Map Availability
8.6
361
Not enough data
8.6
299
Not enough data
7.6
346
Not enough data
9.1
370
Not enough data
Agentic AI - Mind Mapping
8.2
17
Not enough data
7.9
17
Not enough data
Bug Reporting
8.4
564
Not enough data
8.4
528
Not enough data
8.6
574
Not enough data
Bug Monitoring
8.1
515
Not enough data
8.3
566
Not enough data
8.4
512
Not enough data
Agentic AI - Bug Tracking
7.4
39
Not enough data
7.6
39
Not enough data
7.4
40
Not enough data
Task Tracking
8.9
87
Not enough data
9.1
85
Not enough data
9.4
91
Not enough data
Checklist Options
9.0
88
Not enough data
8.9
83
Not enough data
8.5
74
Not enough data
Software Availability
8.9
82
Not enough data
8.9
85
Not enough data
8.1
83
Not enough data
9.2
81
Not enough data
Knowledge Pages
8.5
637
8.5
791
8.5
477
8.5
739
8.4
461
8.8
797
Feature Not Available
8.4
659
Feature Not Available
7.8
441
8.6
499
8.6
532
Knowledge Dissemination
Feature Not Available
8.3
674
8.5
569
8.6
786
8.9
600
9.2
892
8.7
635
8.6
796
8.5
554
8.1
492
8.4
494
7.8
423
9.0
579
8.7
553
8.4
467
8.4
517
8.6
422
8.5
452
Agentic AI - Knowledge Base
8.7
39
7.7
179
9.0
40
7.6
180
8.2
38
7.6
179
Communication
8.6
339
Not enough data
8.7
338
Not enough data
8.2
303
Not enough data
8.4
350
Not enough data
Goal Creation
8.7
339
Not enough data
8.7
352
Not enough data
8.1
326
Not enough data
8.9
364
Not enough data
Agentic AI - Objectives and Key Results (OKR)
9.2
25
Not enough data
9.1
25
Not enough data
Tasks
9.4
912
Not enough data
9.2
865
Not enough data
9.2
889
Not enough data
Agentic AI - Kanban Project Management
8.0
41
Not enough data
7.9
41
Not enough data
8.0
41
Not enough data
8.0
41
Not enough data
7.8
41
Not enough data
7.5
41
Not enough data
8.0
41
Not enough data
Kanban Boards
9.2
891
Not enough data
9.0
887
Not enough data
9.1
835
Not enough data
Planning
8.9
899
Not enough data
8.8
844
Not enough data
8.7
787
Not enough data
Platform Basics
8.8
588
Not enough data
9.3
683
Not enough data
8.8
657
Not enough data
7.9
416
Not enough data
8.7
589
Not enough data
8.8
639
Not enough data
Content Planning
9.0
661
Not enough data
9.4
707
Not enough data
Feature Not Available
Not enough data
Marketing Campaign Performance
8.1
423
Not enough data
8.9
621
Not enough data
Agentic AI - Marketing Calendar
8.1
25
Not enough data
8.4
25
Not enough data
8.4
26
Not enough data
8.2
26
Not enough data
Other Features
8.4
576
Not enough data
8.3
512
Not enough data
Login Options
8.8
78
9.5
58
8.6
72
8.7
42
Productivity
8.0
74
7.9
39
7.6
69
8.3
43
8.5
72
8.5
41
7.5
87
8.0
43
8.3
82
8.4
44
Customization
8.9
1265
8.4
46
9.1
105
9.1
46
8.1
80
8.6
42
Agentic AI - Unified Workspaces
7.6
44
7.8
37
7.8
44
8.1
40
Collaboration
8.9
184
Not enough data
8.7
184
Not enough data
8.9
219
Not enough data
8.8
155
Not enough data
Hardware
8.4
175
Not enough data
8.8
162
Not enough data
Security
8.8
220
Not enough data
9.0
171
Not enough data
Agentic AI - Visual Collaboration Platforms
8.5
12
Not enough data
8.5
12
Not enough data
Task Creation
9.2
3108
Not enough data
9.2
3273
Not enough data
8.9
3025
Not enough data
8.5
2333
Not enough data
Task Management
9.1
3127
Not enough data
9.2
3185
Not enough data
8.7
2768
Not enough data
8.8
2817
Not enough data
Generative AI
7.5
764
Not enough data
7.5
754
Not enough data
Automation
8.7
2073
8.8
59
8.8
2355
8.8
58
8.4
1786
8.8
62
Administration
8.5
2018
8.8
60
8.6
1713
8.6
57
9.2
2144
9.2
56
Project management
9.2
2418
9.0
57
8.7
2081
8.6
57
9.1
2231
8.9
58
9.0
2342
8.7
58
8.9
2042
8.6
54
8.3
1349
8.0
53
8.4
2169
8.6
60
Workload
8.5
1583
8.2
54
9.0
2221
8.6
56
8.7
1947
8.8
57
8.5
1634
8.4
56
Communication & Collaboration
8.4
1722
8.8
56
8.3
1989
9.3
68
9.0
2195
9.2
69
Cost Management
8.0
1229
8.0
55
8.2
1461
8.1
54
7.9
1164
8.0
53
Integration
8.1
1212
8.4
52
8.1
1224
8.2
55
8.0
1194
8.2
54
Generative AI
7.5
545
8.4
56
7.6
550
8.4
55
Agentic AI - Work Management
7.9
151
8.0
50
7.9
124
8.0
51
7.8
135
8.1
51
8.0
127
8.2
51
Communication
7.6
1068
7.5
66
8.2
1110
8.7
69
7.8
932
8.1
66
8.2
1018
8.3
73
7.9
920
8.5
69
Content & Documents
8.6
1273
9.0
77
8.7
1336
9.0
75
8.4
1346
8.8
76
7.9
924
9.0
75
Controls
8.7
1276
8.4
65
8.1
714
8.6
67
8.6
1257
8.8
69
8.3
1282
8.2
65
8.1
1047
8.5
67
Project Management
9.3
1457
8.5
71
9.1
1373
8.7
68
9.0
1294
9.0
68
8.3
1184
9.2
75
Remote Collaboration
8.7
1070
9.0
68
8.8
1160
8.9
67
8.6
1161
8.8
68
7.5
849
7.5
66
Generative AI
7.5
456
8.2
72
7.6
448
8.2
69
Agentic AI - Project Collaboration
7.9
103
7.6
63
7.8
102
7.9
63
Responses
9.0
25
Not enough data
8.8
24
Not enough data
8.5
24
Not enough data
Automation - AI Agents
9.0
24
Not enough data
9.1
23
Not enough data
8.8
24
Not enough data
9.1
24
Not enough data
9.1
25
Not enough data
Platform
9.4
24
Not enough data
9.0
24
Not enough data
8.5
24
Not enough data
Autonomy - AI Agents
8.9
25
Not enough data
8.9
25
Not enough data
9.3
26
Not enough data
8.9
25
Not enough data
Generative AI
9.4
26
Not enough data
9.4
26
Not enough data
Design
8.6
504
Not enough data
8.6
620
Not enough data
8.3
535
Not enough data
Collaboration
9.0
589
Not enough data
8.6
573
Not enough data
File Types
8.3
540
Not enough data
Feature Not Available
Not enough data
8.0
398
Not enough data
Edit & Revise
8.5
511
Not enough data
Feature Not Available
Not enough data
8.5
606
Not enough data
Integrate & Embed
8.5
606
Not enough data
8.5
436
Not enough data
8.5
536
Not enough data
Operating System
8.9
475
Not enough data
8.9
493
Not enough data
7.7
310
Not enough data
Generative AI
7.8
242
Not enough data
7.8
240
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Document Creation
7.7
34
Not enough data
Customization
8.9
376
Not enough data
8.2
272
Not enough data
7.8
226
Not enough data
8.5
323
Not enough data
Additional Functionality
8.6
303
Not enough data
7.1
220
Not enough data
8.6
363
Not enough data
7.4
175
Not enough data
8.2
222
Not enough data
Meeting Prep - AI Meeting Assistants
8.6
23
Not enough data
8.0
22
Not enough data
8.0
22
Not enough data
Meeting Automation - AI Meeting Assistants
8.8
22
Not enough data
8.4
21
Not enough data
8.9
22
Not enough data
Meeting Insights - AI Meeting Assistants
8.0
21
Not enough data
8.2
22
Not enough data
8.7
20
Not enough data
Accessibility - AI Meeting Assistants
8.0
21
Not enough data
8.6
22
Not enough data
8.7
21
Not enough data
Agentic AI - AI Meeting Assistants
8.4
15
Not enough data
7.6
15
Not enough data
8.6
15
Not enough data
8.8
15
Not enough data
Meeting Capture & Retention - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Annotation Tools - Markup Software
9.3
20
Not enough data
8.4
17
Not enough data
8.7
18
Not enough data
8.7
18
Not enough data
Collaboration - Markup Software
9.3
18
Not enough data
9.2
18
Not enough data
9.2
20
Not enough data
9.4
19
Not enough data
Security - Markup Software
8.6
17
Not enough data
8.5
17
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management and Discovery - IT Documentation
Not enough data
8.4
185
Not enough data
8.5
188
Not enough data
8.5
187
Operations - IT Documentation
Not enough data
8.5
188
Not enough data
8.0
181
Not enough data
8.2
178
Agentic AI - Event Planning
7.8
29
Not enough data
8.5
28
Not enough data
8.1
28
Not enough data
7.8
27
Not enough data
Agentic AI - Note-Taking Software
8.7
17
Not enough data
Agentic AI - Employee Intranet
8.2
10
Not enough data
8.5
10
Not enough data
Action Item Detection - AI Note-taking Software
Not enough data
Not enough data
Not enough data
Not enough data
Automatic Transcription - AI Note-taking Software
Not enough data
Not enough data
Collaboration & Sharing - AI Note-taking Software
Not enough data
Not enough data
Language & Accent Support - AI Note-taking Software
Not enough data
Not enough data
Multi-Platform Integration - AI Note-taking Software
10.0
5
Not enough data
Privacy & Security Controls - AI Note-taking Software
Not enough data
Not enough data
Searchable Note Archives - AI Note-taking Software
Not enough data
Not enough data
Speaker Identification - AI Note-taking Software
Not enough data
Not enough data
Communication
8.1
937
Not enough data
7.8
812
Not enough data
8.1
818
Not enough data
Planning
8.6
1075
Not enough data
8.9
1179
Not enough data
8.9
1122
Not enough data
8.9
1265
8.4
46
8.0
765
Not enough data
Workflow Management
8.5
1122
Not enough data
8.8
1225
Not enough data
7.8
761
Not enough data
8.0
757
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Time Tracking
8.3
1160
Not enough data
8.8
1564
Not enough data
Feature Not Available
Not enough data
Client Invoicing
7.1
785
Not enough data
6.8
706
Not enough data
7.5
831
Not enough data
Mobile Time Tracking
8.6
1377
Not enough data
Administration
8.5
1129
Not enough data
8.9
1333
Not enough data
8.8
1313
Not enough data
8.3
827
Not enough data
8.8
1447
Not enough data
Platform
8.2
1189
Not enough data
8.1
1026
Not enough data
8.0
828
Not enough data
8.3
1341
Not enough data
7.6
997
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ClickUp and Confluence are categorized as Unified Workspaces, Work Management, Project Collaboration, and Knowledge Base
Unique Categories
ClickUp is categorized as Project and Portfolio Management, Workflow Management, Visual Collaboration Platforms, Mind Mapping, Employee Intranet, Marketing Calendar, Markup Software, Standard Operating Procedures, Time Tracking, AI Meeting Assistants, Product Management, Event Planning, Note-Taking Software, AI Chatbots, Business Instant Messaging, Task Management, Online Form Builder, Bug Tracking, IT Service Management (ITSM) Tools, Objectives and Key Results (OKR), AI Note-Taking Software, Document Creation, Kanban Project Management, AI Writing Assistant, AI Agents For Business Operations, Collaborative Whiteboard, and AI Agent Builders
Confluence is categorized as IT Documentation
Reviews
Reviewers' Company Size
ClickUp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Confluence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
17.0%
Computer Software
11.1%
Information Technology and Services
10.2%
Management Consulting
3.5%
Design
2.5%
Other
55.7%
Computer Software
20.9%
Information Technology and Services
19.4%
Internet
6.3%
Financial Services
5.5%
Marketing and Advertising
4.4%
Other
43.5%
Alternatives
Discussions
Who uses ClickUp?
14 Comments
MA
An individual contributor.Read more
What is ClickUp used for?
9 Comments
AW
It is used to organize your to-do list.
It can become as fleshed out as you want. You can add all sorts of details to tasks, and you can collaborate with...Read more
What is confluence tool used for?
6 Comments
TS
In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal...Read more
How is Confluence being utilized to improve knowledge management and collaboration in remote work environments?
3 Comments
RB
In my opinion the possibility of sharing and editing knowledge easily is a main power here. Every who has rights to editing files could easy correct them and...Read more
What is Confluence used for?
3 Comments
PD
Documentation, Internal knowledge base, blog posts.Read more
