Introducing G2.ai, the future of software buying.Try now
Compare ClickSend and Sinch 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Text-Em-All
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
GetResponse
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Ada
Visit Website
At a Glance
Market Segments
Small-Business (70.8% of reviews)
Small-Business (38.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ClickSend
Star Rating
(49)4.1 out of 5
Market Segments
Small-Business (70.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ClickSendSinch
Star Rating
(33)3.9 out of 5
Market Segments
Small-Business (38.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SinchSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Sinch excels in Bulk SMS functionality, receiving a high score of 9.4, while ClickSend also performs well but slightly lower in this area, indicating that Sinch may be the better choice for businesses focused on high-volume messaging.
- Reviewers mention that ClickSend outshines Sinch in Quality of Support, with a score of 8.6 compared to Sinch's 6.8, suggesting that users may find ClickSend more reliable for customer service and assistance.
- G2 users highlight that ClickSend offers superior Ease of Use with a score of 9.1, while Sinch's score of 7.9 indicates that ClickSend may provide a more user-friendly experience for those new to SMS marketing.
- Users on G2 report that Sinch has a lower score in Ease of Setup (6.7) compared to ClickSend (8.2), suggesting that ClickSend may be more straightforward to implement for businesses looking to get started quickly.
- Reviewers say that ClickSend's Automated Email Responses feature scores 7.4, while Sinch does not have a comparable feature, indicating that ClickSend may be a better option for businesses that require automated email functionalities.
- Users report that Sinch's Transactional SMS feature scores 8.5, which is a strong point for businesses needing reliable transactional messaging, while ClickSend does not have a specific score listed for this feature, suggesting Sinch may have an edge in this area.
Pricing
Entry-Level Pricing
ClickSend
No pricing availableSinch
No pricing availableFree Trial
ClickSend
No trial information availableSinch
Free Trial is available
Ratings
Meets Requirements
8.5
37
7.6
23
Ease of Use
9.1
37
7.7
25
Ease of Setup
8.3
16
6.7
20
Ease of Admin
8.2
16
6.7
16
Quality of Support
8.7
35
6.9
25
Has the product been a good partner in doing business?
8.4
15
6.8
17
Product Direction (% positive)
8.8
30
7.2
21
Features by Category
Email Marketing
8.3
7
Not enough data
8.6
7
Not enough data
7.4
7
Not enough data
8.3
7
Not enough data
7.6
7
Not enough data
7.6
7
Not enough data
7.4
7
Not enough data
7.5
6
Not enough data
7.3
5
Not enough data
Reporting & Analytics
8.1
8
Not enough data
8.1
7
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
7.8
6
Not enough data
8.1
7
Not enough data
7.5
6
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
7.3
5
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Documents
8.9
6
Not enough data
8.3
7
Not enough data
9.0
7
Not enough data
Agentic AI - Online Fax
Not enough data
Not enough data
Not enough data
Not enough data
Sending
8.8
7
Not enough data
8.8
7
Not enough data
8.8
7
Not enough data
9.0
7
Not enough data
9.3
7
Not enough data
9.0
7
Not enough data
Text Messaging
9.5
13
Not enough data
8.2
11
Not enough data
8.5
14
Not enough data
8.3
14
Not enough data
7.1
11
Not enough data
9.6
9
Not enough data
7.7
11
Not enough data
8.3
9
Not enough data
SMS Platform
7.8
12
Not enough data
8.2
13
Not enough data
7.4
7
Not enough data
6.7
7
Not enough data
6.7
7
Not enough data
8.8
7
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
7.1
11
Not enough data
7.6
11
Not enough data
6.7
10
Support
Not enough data
6.7
11
Not enough data
5.0
10
Not enough data
6.2
11
Platform Basics - Phone Verification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Phone Verification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Phone Verification
Not enough data
Not enough data
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ClickSend and Sinch are categorized as Communication Platform as a Service (CPaaS)
Unique Categories
ClickSend is categorized as SMS Marketing, Email Marketing, Online Fax, Transactional Email, and Mobile Marketing
Sinch is categorized as Phone Verification, SAP Store, RCS Business Messaging, and Conversational Commerce Platforms
Reviews
Reviewers' Company Size
ClickSend
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sinch
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
22.9%
Information Technology and Services
12.5%
Non-Profit Organization Management
6.3%
Staffing and Recruiting
4.2%
Management Consulting
4.2%
Other
50.0%
Computer Software
19.4%
Telecommunications
16.1%
Information Technology and Services
16.1%
Retail
6.5%
Non-Profit Organization Management
6.5%
Other
35.5%
Discussions
What does an SMS gateway allow you to do?
1 Comment
JL
I use ClickSend to send text (SMS) messages from my websites, to users. ClickSend sends the text messages almost immediately, which is a huge advantage over...Read more
ClickSend has no more discussions with answers
Sinch has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
