# ClickPost vs Narvar Comparison
---
## AI Generated Summary
- **G2 reviewers report** that ClickPost excels in user experience, with many praising its **seamless onboarding** process and intuitive navigation. Users have highlighted how quickly they could set up courier integrations and routing rules, making it a hassle-free experience.
- **Users say** that Narvar provides excellent tracking capabilities, allowing businesses to monitor package deliveries effectively. One reviewer noted the ability to contact shippers directly for any issues, which enhances the overall shipping experience.
- **Reviewers mention** that ClickPost's real-time tracking updates and automated notifications significantly improve the post-purchase experience for customers. This feature has been particularly beneficial for teams using Shopify, as it streamlines shipment visibility.
- **According to verified reviews** , Narvar's support is highly regarded, with users appreciating the **24/7 availability** and quick resolution times. This level of support has been a key factor in maintaining long-standing relationships with clients.
- **G2 reviewers highlight** that ClickPost scores higher in overall satisfaction metrics, particularly in areas like **ease of use** and **quality of support**. Users have noted that the platform is easy to navigate, which contributes to a smoother daily operation.
- **Users report** that while Narvar has strong capabilities in returns management, it faces challenges in shipping performance compared to ClickPost. Reviewers have pointed out that ClickPost's features for managing returns and exchanges are more robust, making it a better choice for businesses focused on these aspects.



| | ClickPost | Narvar | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 148 | 172 | 
| **Largest Market Segment** | Mid-Market (60.4% of reviews) | Mid-Market (45.6% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### ClickPost

Pros:
- Tracking (44 reviews)
- Ease of Use (41 reviews)

Cons:
- Limited Customization (7 reviews)
- Missing Features (7 reviews)

### Narvar

Pros:
- Customer Experience (59 reviews)
- Ease of Use (58 reviews)

Cons:
- Limited Customization (23 reviews)
- Limited Functionality (22 reviews)

---
## Ratings Comparison
| Rating | ClickPost | Narvar | 
|---|---|---|
  | **Meets Requirements** | 9.3 (105 reviews) | 8.5 (134 reviews) | 
  | **Ease of Use** | 9.4 (125 reviews) | 8.2 (134 reviews) | 
  | **Ease of Setup** | 9.3 (115 reviews) | 7.7 (108 reviews) | 
  | **Ease of Admin** | 9.6 (52 reviews) | 7.9 (65 reviews) | 
  | **Quality of Support** | 9.6 (106 reviews) | 8.3 (129 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.7 (53 reviews) | 8.5 (66 reviews) | 
  | **Product Direction (% positive)** | 10.0 (113 reviews) | 8.1 (125 reviews) | 

---
## Pricing

### ClickPost

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Narvar

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Multicarrier Parcel Management Solutions

| Product | Score | Reviews |
|---|---|---|
| **ClickPost** | N/A | N/A |
| **Narvar** | N/A | N/A |

#### Management - Multicarrier Parcel Management Solutions

| Feature | ClickPost | Narvar | 
|---|---|---|
| **Third-Party Integration - Multicarrier Parcel Management Solutions** | Not enough data | Not enough data | 
| **Label Printing - Multicarrier Parcel Management Solutions** | Not enough data | Not enough data | 
| **Multiple Carriers - Multicarrier Parcel Management Solutions** | Not enough data | Not enough data | 
| **Customer Information Database - Multicarrier Parcel Management Solutions** | Not enough data | Not enough data | 
| **Flexible Billing - Multicarrier Parcel Management Solutions** | Not enough data | Not enough data | 
| **Shipping Management - Multicarrier Parcel Management Solutions** | Not enough data | Not enough data | 

### Shipping

| Product | Score | Reviews |
|---|---|---|
| **ClickPost** | 8.7/10 | 63 |
| **Narvar** | 7.7/10 | 58 |

#### Labels

| Feature | ClickPost | Narvar | 
|---|---|---|
| **Label Printing** | 8.9 (44 reviews) | 6.7 (40 reviews) | 
| **Return labels** | 8.9 (36 reviews) | 7.3 (42 reviews) | 
| **Bar codes** | Feature Not Available | 6.8 (39 reviews) | 

#### Order management

| Feature | ClickPost | Narvar | 
|---|---|---|
| **Order tracking** | 9.4 (49 reviews) | 8.6 (57 reviews) | 
| **E-commerce integrations** | 9.1 (45 reviews) | 8.1 (43 reviews) | 
| **Manage orders** | 9.1 (45 reviews) | Feature Not Available | 
| **Order Status** | 9.3 (46 reviews) | 8.5 (48 reviews) | 

#### Carrier and rate management

| Feature | ClickPost | Narvar | 
|---|---|---|
| **Quick rate comparison** | 8.5 (39 reviews) | Feature Not Available | 
| **Vendor availability** | 8.9 (41 reviews) | 8.0 (40 reviews) | 
| **Flat rate services** | 8.8 (19 reviews) | Feature Not Available | 

#### Inventory management

| Feature | ClickPost | Narvar | 
|---|---|---|
| **Low stock alerts** | 8.0 (30 reviews) | Feature Not Available | 
| **Automated inventory orders** | 8.1 (30 reviews) | Feature Not Available | 
| **Assign suppliers** | 8.3 (31 reviews) | Feature Not Available | 

#### Reports

| Feature | ClickPost | Narvar | 
|---|---|---|
| **Shipment reports** | 9.0 (43 reviews) | 7.6 (42 reviews) | 
| **Inventory reports** | 8.1 (30 reviews) | Feature Not Available | 
| **Unshipped products** | 8.6 (35 reviews) | 7.1 (37 reviews) | 

### Supply Chain Visibility

| Product | Score | Reviews |
|---|---|---|
| **ClickPost** | 9.3/10 | 26 |
| **Narvar** | N/A | N/A |

#### Visibility

| Feature | ClickPost | Narvar | 
|---|---|---|
| **Compliance** | 9.4 (12 reviews) | Not enough data | 
| **Search** | 9.5 (10 reviews) | Not enough data | 
| **Temperature Alerts** | 9.2 (10 reviews) | Not enough data | 
| **Shipment Tracking** | 9.6 (23 reviews) | Not enough data | 
| **Order-Level Visibility** | 9.6 (12 reviews) | Not enough data | 
| **ETA** | 9.2 (11 reviews) | Not enough data | 
| **Geofencing** | 9.3 (10 reviews) | Not enough data | 

#### Delivery

| Feature | ClickPost | Narvar | 
|---|---|---|
| **Flows** | 9.7 (22 reviews) | Not enough data | 
| **Alerts** | 9.6 (14 reviews) | Not enough data | 
| **Inventory** | 9.2 (11 reviews) | Not enough data | 
| **Modes** | 9.2 (11 reviews) | Not enough data | 

#### Workflow Automation

| Feature | ClickPost | Narvar | 
|---|---|---|
| **Rating** | 9.3 (10 reviews) | Not enough data | 
| **Dispatch and Tender** | 9.3 (12 reviews) | Not enough data | 
| **Invoice Management** | 9.0 (10 reviews) | Not enough data | 
| **Digital Document Reconciliation** | 9.3 (10 reviews) | Not enough data | 

#### Network Management

| Feature | ClickPost | Narvar | 
|---|---|---|
| **Geographic Optionality** | 9.2 (10 reviews) | Not enough data | 
| **Automated Onboarding** | 9.3 (12 reviews) | Not enough data | 

#### Performance

| Feature | ClickPost | Narvar | 
|---|---|---|
| **Financial Analytics** | 9.3 (12 reviews) | Not enough data | 
| **KPIs** | 9.4 (15 reviews) | Not enough data | 
| **Benchmarking** | 9.3 (12 reviews) | Not enough data | 

#### Platform

| Feature | ClickPost | Narvar | 
|---|---|---|
| **Data quality** | 9.4 (11 reviews) | Not enough data | 
| **Languages** | 9.3 (10 reviews) | Not enough data | 
| **Configurable Notifications** | 9.4 (13 reviews) | Not enough data | 

### Proactive Notification

| Product | Score | Reviews |
|---|---|---|
| **ClickPost** | 10.0/10 | 10 |
| **Narvar** | N/A | N/A |

#### Messaging Channels

| Feature | ClickPost | Narvar | 
|---|---|---|
| **SMS Messaging** | 10.0 (6 reviews) | Not enough data | 
| **Email** | 10.0 (7 reviews) | Not enough data | 
| **Voice Messaging** | Not enough data | Not enough data | 
| **Two way messaging** | 10.0 (5 reviews) | Not enough data | 

#### Administration

| Feature | ClickPost | Narvar | 
|---|---|---|
| **Scheduling** | Not enough data | Not enough data | 
| **Triggered Notifications** | 10.0 (6 reviews) | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Integrations** | 10.0 (5 reviews) | Not enough data | 

### Returns Management

| Product | Score | Reviews |
|---|---|---|
| **ClickPost** | 10.0/10 | 37 |
| **Narvar** | 7.9/10 | 80 |

#### Integrations

| Feature | ClickPost | Narvar | 
|---|---|---|
| **E-Commerce** | 10.0 (9 reviews) | 8.8 (68 reviews) | 
| **WMS** | 10.0 (7 reviews) | 7.6 (48 reviews) | 
| **Accounting** | 10.0 (5 reviews) | 7.5 (50 reviews) | 
| **OMS** | 9.8 (10 reviews) | 7.8 (50 reviews) | 

#### Tracking

| Feature | ClickPost | Narvar | 
|---|---|---|
| **Shipping** | 10.0 (30 reviews) | 9.1 (69 reviews) | 
| **Inventory** | 10.0 (5 reviews) | 7.8 (52 reviews) | 

#### Transactions

| Feature | ClickPost | Narvar | 
|---|---|---|
| **Exchange** | 10.0 (7 reviews) | 7.5 (51 reviews) | 
| **Approvals** | 10.0 (5 reviews) | Feature Not Available | 
| **Refund** | 10.0 (8 reviews) | 7.8 (55 reviews) | 
| **Credit** | 10.0 (5 reviews) | 7.3 (49 reviews) | 

### Shipping Insurance

| Product | Score | Reviews |
|---|---|---|
| **ClickPost** | N/A | N/A |
| **Narvar** | 9.8/10 | 9 |

#### Shipping Insurance

| Feature | ClickPost | Narvar | 
|---|---|---|
| **Claim Tracking** | Not enough data | Not enough data | 
| **Shipment Tracking Integrations** | Not enough data | 9.7 (5 reviews) | 
| **Cargo Tracking** | Not enough data | Feature Not Available | 
| **Reporting & Analytics** | Not enough data | Feature Not Available | 
| **B2C E-Commerce Tracking** | Not enough data | 9.8 (8 reviews) | 
| **Claim Filing** | Not enough data | Not enough data | 

### Logistics Intelligence

| Product | Score | Reviews |
|---|---|---|
| **ClickPost** | 9.6/10 | 32 |
| **Narvar** | N/A | N/A |

#### Logistics Intelligence Software

| Feature | ClickPost | Narvar | 
|---|---|---|
| **Predictive Analytics** | 9.7 (10 reviews) | Not enough data | 
| **Freight Audit** | 9.5 (10 reviews) | Not enough data | 
| **Order & Container Tracking** | 9.6 (19 reviews) | Not enough data | 
| **Dashboards** | 9.3 (20 reviews) | Not enough data | 
| **Contract Optimization** | 9.4 (9 reviews) | Not enough data | 
| **Data Entry** | 9.7 (10 reviews) | Not enough data | 
| **Carrier Performance** | 9.8 (17 reviews) | Not enough data | 

### Package Tracking

| Product | Score | Reviews |
|---|---|---|
| **ClickPost** | N/A | N/A |
| **Narvar** | 6.8/10 | 39 |

#### Agentic AI - Package Tracking

| Feature | ClickPost | Narvar | 
|---|---|---|
| **Multi-step Planning** | Not enough data | 6.3 (30 reviews) | 
| **Cross-system Integration** | Not enough data | 7.4 (36 reviews) | 
| **Proactive Assistance** | Not enough data | 6.7 (34 reviews) | 

---
## Categories
**Shared Categories (2):** [Returns Management Software](https://www.g2.com/categories/returns-management), [Shipping Software](https://www.g2.com/categories/shipping)

**Unique to ClickPost (4):** [Logistics Intelligence Software](https://www.g2.com/categories/logistics-intelligence), [Supply Chain Visibility Software](https://www.g2.com/categories/supply-chain-visibility), [Proactive Notification Software](https://www.g2.com/categories/proactive-notification), [Multicarrier Parcel Management Solutions Software](https://www.g2.com/categories/multicarrier-parcel-management-solutions)

**Unique to Narvar (2):** [Shipping Insurance Software](https://www.g2.com/categories/shipping-insurance), [Package Tracking Software](https://www.g2.com/categories/package-tracking)


---
## Reviewer Demographics

### By Company Size

| Segment | ClickPost | Narvar | 
|---|---|---|
| **Small-Business** | 21.6% | 27.9% | 
| **Mid-Market** | 60.4% | 45.6% | 
| **Enterprise** | 18.0% | 26.5% | 

### By Industry

#### ClickPost

- **Apparel & Fashion:** 23.7%
- **Consumer Goods:** 20.0%
- **Retail:** 17.0%
- **Logistics and Supply Chain:** 8.1%
- **Cosmetics:** 6.7%
- **Health, Wellness and Fitness:** 5.9%
- **Luxury Goods & Jewelry:** 5.2%
- **Consumer Services:** 2.2%
- **Food & Beverages:** 1.5%
- **Automotive:** 0.7%
- **Other:** 8.9%

#### Narvar

- **Retail:** 33.6%
- **Apparel & Fashion:** 28.7%
- **Consumer Goods:** 9.1%
- **Luxury Goods & Jewelry:** 2.8%
- **Pharmaceuticals:** 2.1%
- **Health, Wellness and Fitness:** 2.1%
- **Marketing and Advertising:** 2.1%
- **Accounting:** 1.4%
- **Consumer Electronics:** 1.4%
- **Consumer Services:** 1.4%
- **Other:** 15.4%

---
## Alternatives

### Alternatives to ClickPost

- [ShipStation](https://www.g2.com/products/shipstation/reviews) — 4.3/5 stars (583 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6983 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2504 reviews)
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- [Textedly](https://www.g2.com/products/textedly/reviews) — 4.6/5 stars (1365 reviews)
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- [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews) — 4.7/5 stars (983 reviews)
- [Descartes MacroPoint](https://www.g2.com/products/descartes-macropoint/reviews) — 4.7/5 stars (865 reviews)
- [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) — 4.8/5 stars (823 reviews)

### Alternatives to Narvar

- [AfterShip](https://www.g2.com/products/aftership/reviews) — 4.7/5 stars (311 reviews)
- [parcelLab](https://www.g2.com/products/parcellab/reviews) — 4.6/5 stars (270 reviews)
- [ShipStation](https://www.g2.com/products/shipstation/reviews) — 4.3/5 stars (583 reviews)
- [Loop Returns](https://www.g2.com/products/loop-returns/reviews) — 4.7/5 stars (63 reviews)
- [FarEye](https://www.g2.com/products/fareye/reviews) — 4.7/5 stars (267 reviews)
- [FacilityOS](https://www.g2.com/products/facilityos/reviews) — 4.7/5 stars (263 reviews)
- [ShipHero](https://www.g2.com/products/shiphero/reviews) — 4.5/5 stars (211 reviews)
- [Freightview](https://www.g2.com/products/freightview/reviews) — 4.7/5 stars (195 reviews)
- [Easyship](https://www.g2.com/products/easyship/reviews) — 4.4/5 stars (178 reviews)
- [MyCarrierTMS](https://www.g2.com/products/mycarriertms/reviews) — 4.7/5 stars (186 reviews)

---
## Top Discussions

### ClickPost

No discussions available for this product.

### Narvar

- Title: [Is Narvar a SaaS?](https://www.g2.com/discussions/is-narvar-a-saas) — 2 comments, 1 upvote
  > **Top comment:** "Yes, it is."
- Title: [Who is Narvar tracking?](https://www.g2.com/discussions/who-is-narvar-tracking) — 1 comment *(includes official response)*
  > **Top comment:** "Narvar tracks shipments and customer interactions for over 1,500 brands and retailers, supporting more than 1,000 carriers and touching over 2 billion..."
- Title: [Who does Narvar ship with?](https://www.g2.com/discussions/who-does-narvar-ship-with) — 1 comment *(includes official response)*
  > **Top comment:** "Narvar isn't a shipping provider. However, Narvar does support over 1,000 carriers worldwide, enabling seamless shipment tracking and post-purchase..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/clickpost-vs-narvar)