# ClickPost vs Happy Returns Comparison
---
## AI Generated Summary
- **G2 reviewers report** that ClickPost excels in providing a comprehensive admin interface, which users find beneficial for managing operations. One user highlighted the "great options and multiple feasibilities" that assist in making real-time decisions, showcasing ClickPost's strength in operational efficiency.
- **Users say** that Happy Returns offers a seamless return experience, particularly noting the convenience of dropping off returns at local stores like Ulta. The simple code scan process is praised for minimizing hassle, making it a strong choice for businesses focused on customer convenience.
- **Reviewers mention** that ClickPost has a significantly higher overall satisfaction score compared to Happy Returns, reflecting a more favorable user experience. The platform's ability to provide descriptive reports aids organizations in adjusting operations effectively, which is a key advantage for users seeking data-driven insights.
- **According to verified reviews** , Happy Returns shines in user-friendliness, with many users appreciating its intuitive interface that makes navigation and report pulling easy. This aspect is particularly appealing for small businesses that may not have extensive technical resources.
- **G2 reviewers highlight** that ClickPost's quality of support is notably higher than that of Happy Returns, with users expressing satisfaction with the assistance they receive. This support can be crucial for businesses that require reliable help during implementation and ongoing use.
- **Users report** that while both platforms have user-friendly features, ClickPost's robust logistics capabilities and real-time visibility for B2B operations provide a competitive edge, especially for mid-market companies looking to enhance their logistics management.



| | ClickPost | Happy Returns | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 148 | 11 | 
| **Largest Market Segment** | Mid-Market (60.4% of reviews) | Small-Business (63.6% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### ClickPost

Pros:
- Tracking (44 reviews)
- Ease of Use (42 reviews)

Cons:
- Limited Customization (7 reviews)
- Missing Features (7 reviews)

### Happy Returns

Pros:
- Returns Management (2 reviews)
- Automation (1 reviews)

Cons:
- Return Issues (2 reviews)
- Poor Customer Support (1 reviews)

---
## Ratings Comparison
| Rating | ClickPost | Happy Returns | 
|---|---|---|
  | **Meets Requirements** | 9.3 (105 reviews) | 9.5 (11 reviews) | 
  | **Ease of Use** | 9.4 (125 reviews) | 9.8 (11 reviews) | 
  | **Ease of Setup** | 9.3 (115 reviews) | 9.5 (7 reviews) | 
  | **Ease of Admin** | 9.6 (52 reviews) | Not enough data | 
  | **Quality of Support** | 9.6 (106 reviews) | 8.7 (9 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.7 (53 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 10.0 (113 reviews) | 8.8 (10 reviews) | 

---
## Pricing

### ClickPost

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Happy Returns

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Multicarrier Parcel Management Solutions

| Product | Score | Reviews |
|---|---|---|
| **ClickPost** | N/A | N/A |
| **Happy Returns** | N/A | N/A |

#### Management - Multicarrier Parcel Management Solutions

| Feature | ClickPost | Happy Returns | 
|---|---|---|
| **Third-Party Integration - Multicarrier Parcel Management Solutions** | Not enough data | Not enough data | 
| **Label Printing - Multicarrier Parcel Management Solutions** | Not enough data | Not enough data | 
| **Multiple Carriers - Multicarrier Parcel Management Solutions** | Not enough data | Not enough data | 
| **Customer Information Database - Multicarrier Parcel Management Solutions** | Not enough data | Not enough data | 
| **Flexible Billing - Multicarrier Parcel Management Solutions** | Not enough data | Not enough data | 
| **Shipping Management - Multicarrier Parcel Management Solutions** | Not enough data | Not enough data | 

### Shipping

| Product | Score | Reviews |
|---|---|---|
| **ClickPost** | 8.7/10 | 63 |
| **Happy Returns** | N/A | N/A |

#### Labels

| Feature | ClickPost | Happy Returns | 
|---|---|---|
| **Label Printing** | 8.9 (44 reviews) | Not enough data | 
| **Return labels** | 8.9 (36 reviews) | Not enough data | 
| **Bar codes** | Feature Not Available | Not enough data | 

#### Order management

| Feature | ClickPost | Happy Returns | 
|---|---|---|
| **Order tracking** | 9.4 (49 reviews) | Not enough data | 
| **E-commerce integrations** | 9.1 (45 reviews) | Not enough data | 
| **Manage orders** | 9.1 (45 reviews) | Not enough data | 
| **Order Status** | 9.3 (46 reviews) | Not enough data | 

#### Carrier and rate management

| Feature | ClickPost | Happy Returns | 
|---|---|---|
| **Quick rate comparison** | 8.5 (39 reviews) | Not enough data | 
| **Vendor availability** | 8.9 (41 reviews) | Not enough data | 
| **Flat rate services** | 8.8 (19 reviews) | Not enough data | 

#### Inventory management

| Feature | ClickPost | Happy Returns | 
|---|---|---|
| **Low stock alerts** | 8.0 (30 reviews) | Not enough data | 
| **Automated inventory orders** | 8.1 (30 reviews) | Not enough data | 
| **Assign suppliers** | 8.3 (31 reviews) | Not enough data | 

#### Reports

| Feature | ClickPost | Happy Returns | 
|---|---|---|
| **Shipment reports** | 9.0 (43 reviews) | Not enough data | 
| **Inventory reports** | 8.1 (30 reviews) | Not enough data | 
| **Unshipped products** | 8.6 (35 reviews) | Not enough data | 

### Supply Chain Visibility

| Product | Score | Reviews |
|---|---|---|
| **ClickPost** | 9.3/10 | 26 |
| **Happy Returns** | N/A | N/A |

#### Visibility

| Feature | ClickPost | Happy Returns | 
|---|---|---|
| **Compliance** | 9.4 (12 reviews) | Not enough data | 
| **Search** | 9.5 (10 reviews) | Not enough data | 
| **Temperature Alerts** | 9.2 (10 reviews) | Not enough data | 
| **Shipment Tracking** | 9.6 (23 reviews) | Not enough data | 
| **Order-Level Visibility** | 9.6 (12 reviews) | Not enough data | 
| **ETA** | 9.2 (11 reviews) | Not enough data | 
| **Geofencing** | 9.3 (10 reviews) | Not enough data | 

#### Delivery

| Feature | ClickPost | Happy Returns | 
|---|---|---|
| **Flows** | 9.7 (22 reviews) | Not enough data | 
| **Alerts** | 9.6 (14 reviews) | Not enough data | 
| **Inventory** | 9.2 (11 reviews) | Not enough data | 
| **Modes** | 9.2 (11 reviews) | Not enough data | 

#### Workflow Automation

| Feature | ClickPost | Happy Returns | 
|---|---|---|
| **Rating** | 9.3 (10 reviews) | Not enough data | 
| **Dispatch and Tender** | 9.3 (12 reviews) | Not enough data | 
| **Invoice Management** | 9.0 (10 reviews) | Not enough data | 
| **Digital Document Reconciliation** | 9.3 (10 reviews) | Not enough data | 

#### Network Management

| Feature | ClickPost | Happy Returns | 
|---|---|---|
| **Geographic Optionality** | 9.2 (10 reviews) | Not enough data | 
| **Automated Onboarding** | 9.3 (12 reviews) | Not enough data | 

#### Performance

| Feature | ClickPost | Happy Returns | 
|---|---|---|
| **Financial Analytics** | 9.3 (12 reviews) | Not enough data | 
| **KPIs** | 9.4 (15 reviews) | Not enough data | 
| **Benchmarking** | 9.3 (12 reviews) | Not enough data | 

#### Platform

| Feature | ClickPost | Happy Returns | 
|---|---|---|
| **Data quality** | 9.4 (11 reviews) | Not enough data | 
| **Languages** | 9.3 (10 reviews) | Not enough data | 
| **Configurable Notifications** | 9.4 (13 reviews) | Not enough data | 

### Proactive Notification

| Product | Score | Reviews |
|---|---|---|
| **ClickPost** | 10.0/10 | 10 |
| **Happy Returns** | N/A | N/A |

#### Messaging Channels

| Feature | ClickPost | Happy Returns | 
|---|---|---|
| **SMS Messaging** | 10.0 (6 reviews) | Not enough data | 
| **Email** | 10.0 (7 reviews) | Not enough data | 
| **Voice Messaging** | Not enough data | Not enough data | 
| **Two way messaging** | 10.0 (5 reviews) | Not enough data | 

#### Administration

| Feature | ClickPost | Happy Returns | 
|---|---|---|
| **Scheduling** | Not enough data | Not enough data | 
| **Triggered Notifications** | 10.0 (6 reviews) | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Integrations** | 10.0 (5 reviews) | Not enough data | 

### Returns Management

| Product | Score | Reviews |
|---|---|---|
| **ClickPost** | 10.0/10 | 37 |
| **Happy Returns** | 9.3/10 | 7 |

#### Integrations

| Feature | ClickPost | Happy Returns | 
|---|---|---|
| **E-Commerce** | 10.0 (9 reviews) | 9.3 (7 reviews) | 
| **WMS** | 10.0 (7 reviews) | 8.6 (6 reviews) | 
| **Accounting** | 10.0 (5 reviews) | 8.3 (6 reviews) | 
| **OMS** | 9.8 (10 reviews) | 8.9 (6 reviews) | 

#### Tracking

| Feature | ClickPost | Happy Returns | 
|---|---|---|
| **Shipping** | 10.0 (30 reviews) | 9.3 (7 reviews) | 
| **Inventory** | 10.0 (5 reviews) | 9.5 (7 reviews) | 

#### Transactions

| Feature | ClickPost | Happy Returns | 
|---|---|---|
| **Exchange** | 10.0 (7 reviews) | 9.8 (7 reviews) | 
| **Approvals** | 10.0 (5 reviews) | 9.3 (7 reviews) | 
| **Refund** | 10.0 (8 reviews) | 10.0 (7 reviews) | 
| **Credit** | 10.0 (5 reviews) | 9.8 (7 reviews) | 

### Logistics Intelligence

| Product | Score | Reviews |
|---|---|---|
| **ClickPost** | 9.6/10 | 32 |
| **Happy Returns** | N/A | N/A |

#### Logistics Intelligence Software

| Feature | ClickPost | Happy Returns | 
|---|---|---|
| **Predictive Analytics** | 9.7 (10 reviews) | Not enough data | 
| **Freight Audit** | 9.5 (10 reviews) | Not enough data | 
| **Order & Container Tracking** | 9.6 (19 reviews) | Not enough data | 
| **Dashboards** | 9.3 (20 reviews) | Not enough data | 
| **Contract Optimization** | 9.4 (9 reviews) | Not enough data | 
| **Data Entry** | 9.7 (10 reviews) | Not enough data | 
| **Carrier Performance** | 9.8 (17 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Returns Management Software](https://www.g2.com/categories/returns-management)

**Unique to ClickPost (5):** [Logistics Intelligence Software](https://www.g2.com/categories/logistics-intelligence), [Supply Chain Visibility Software](https://www.g2.com/categories/supply-chain-visibility), [Shipping Software](https://www.g2.com/categories/shipping), [Proactive Notification Software](https://www.g2.com/categories/proactive-notification), [Multicarrier Parcel Management Solutions Software](https://www.g2.com/categories/multicarrier-parcel-management-solutions)



---
## Reviewer Demographics

### By Company Size

| Segment | ClickPost | Happy Returns | 
|---|---|---|
| **Small-Business** | 21.6% | 63.6% | 
| **Mid-Market** | 60.4% | 36.4% | 
| **Enterprise** | 18.0% | 0% | 

### By Industry

#### ClickPost

- **Apparel & Fashion:** 23.7%
- **Consumer Goods:** 20.0%
- **Retail:** 17.0%
- **Logistics and Supply Chain:** 8.1%
- **Cosmetics:** 6.7%
- **Health, Wellness and Fitness:** 5.9%
- **Luxury Goods & Jewelry:** 5.2%
- **Consumer Services:** 2.2%
- **Food & Beverages:** 1.5%
- **Automotive:** 0.7%
- **Other:** 8.9%

#### Happy Returns

- **Retail:** 45.5%
- **Textiles:** 9.1%
- **Leisure, Travel & Tourism:** 9.1%
- **Legal Services:** 9.1%
- **Consumer Services:** 9.1%
- **Computer Software:** 9.1%
- **Apparel & Fashion:** 9.1%

---
## Alternatives

### Alternatives to ClickPost

- [ShipStation](https://www.g2.com/products/shipstation/reviews) — 4.3/5 stars (581 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6979 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2506 reviews)
- [NiCE CXone](https://www.g2.com/products/nice-cxone/reviews) — 4.3/5 stars (1731 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1552 reviews)
- [Textedly](https://www.g2.com/products/textedly/reviews) — 4.6/5 stars (1362 reviews)
- [OneSignal](https://www.g2.com/products/onesignal/reviews) — 4.7/5 stars (1198 reviews)
- [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews) — 4.7/5 stars (982 reviews)
- [Descartes MacroPoint](https://www.g2.com/products/descartes-macropoint/reviews) — 4.7/5 stars (863 reviews)
- [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) — 4.8/5 stars (823 reviews)

### Alternatives to Happy Returns

- [AfterShip](https://www.g2.com/products/aftership/reviews) — 4.7/5 stars (311 reviews)
- [FarEye](https://www.g2.com/products/fareye/reviews) — 4.7/5 stars (264 reviews)
- [parcelLab](https://www.g2.com/products/parcellab/reviews) — 4.6/5 stars (269 reviews)
- [Narvar](https://www.g2.com/products/narvar/reviews) — 4.2/5 stars (171 reviews)
- [ShipHero](https://www.g2.com/products/shiphero/reviews) — 4.5/5 stars (210 reviews)
- [Loop Returns](https://www.g2.com/products/loop-returns/reviews) — 4.7/5 stars (63 reviews)
- [ParcelWILL](https://www.g2.com/products/parcelwill/reviews) — 4.8/5 stars (131 reviews)
- [ReturnGO](https://www.g2.com/products/returngo/reviews) — 4.8/5 stars (92 reviews)
- [Increff WMS](https://www.g2.com/products/increff-wms/reviews) — 4.7/5 stars (105 reviews)
- [ShippyPro](https://www.g2.com/products/shippypro-shippypro/reviews) — 4.6/5 stars (104 reviews)

---
## Top Discussions

### ClickPost

No discussions available for this product.

### Happy Returns

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/clickpost-vs-happy-returns)