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Compare ClickLearn and Userlane 
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Product Fruits
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At a Glance
Market Segments
Enterprise (45.0% of reviews)
Enterprise (40.0% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
ClickLearn
Star Rating
(40)4.5 out of 5
Market Segments
Enterprise (45.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ClickLearnUserlane
Star Rating
(81)4.7 out of 5
Market Segments
Enterprise (40.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us Per Year
Learn more about UserlaneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Userlane excels in Quality of Support with a score of 9.8, while ClickLearn, although strong, has a slightly lower score of 9.4. Reviewers mention that Userlane's support team is highly responsive and knowledgeable, making it easier for users to resolve issues quickly.
- Reviewers mention that Userlane's Ease of Use is rated at 8.9, which is higher than ClickLearn's 8.2. Users on G2 highlight that Userlane's intuitive interface allows for a smoother onboarding experience, while ClickLearn's interface can be more complex for new users.
- G2 users report that Userlane offers superior Content Libraries with a score of 8.9, compared to ClickLearn's lack of a specific score in this area. Users say that the extensive libraries in Userlane provide a wealth of resources that enhance training and eLearning efforts.
- Users say that Userlane's Generative AI features, particularly in AI Text Summarization and AI Text Generation, are rated at 9.3, showcasing its advanced capabilities. In contrast, ClickLearn does not have comparable features, which some reviewers find limiting for content creation.
- Reviewers mention that Userlane's Behavior-responsive Messaging is rated at 8.6, while ClickLearn's is slightly lower at 8.3. Users report that Userlane's messaging adapts effectively to user actions, enhancing engagement and learning outcomes.
- Users on G2 highlight that Userlane's Mobile Optimization is rated at 8.9, which is crucial for users who need access on-the-go. ClickLearn's mobile capabilities are not as robust, leading some users to express a desire for improved mobile functionality.
Pricing
Entry-Level Pricing
ClickLearn
No pricing availableUserlane
What’s included
Contact Us
Per Year
Our goal is to make Userlane easy to buy with straightforward pricing plans, custom-built for each business.
- Unlimited in-app guides, tooltips, and announcements
- Full design customization
- Multi-language support
Free Trial
ClickLearn
No trial information availableUserlane
Free Trial is available
Ratings
Meets Requirements
8.8
31
8.8
64
Ease of Use
8.2
31
8.9
67
Ease of Setup
8.6
27
8.6
61
Ease of Admin
8.7
26
8.6
62
Quality of Support
9.4
30
9.8
63
Has the product been a good partner in doing business?
9.1
25
9.6
63
Product Direction (% positive)
10.0
29
9.8
60
Features by Category
User Analysis
8.7
5
8.5
12
7.9
8
8.2
24
User Support
9.0
7
9.2
28
8.7
10
8.9
19
8.3
7
8.6
18
Walkthrough Type
9.5
13
Feature Not Available
9.3
10
9.2
26
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Guide Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Guide Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
8.6
22
Not enough data
8.9
15
Not enough data
Agentic AI - Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Onboarding Setup
Not enough data
8.8
23
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Project Tracking
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
22
Not enough data
Feature Not Available
Not enough data
8.8
23
Customer Engagement
Not enough data
Feature Not Available
Not enough data
9.6
20
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
9.0
21
Not enough data
8.5
18
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Self-Service Platform
Not enough data
8.7
21
Not enough data
8.7
20
Not enough data
Feature Not Available
Not enough data
8.1
16
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ClickLearn and Userlane are categorized as Digital Adoption Platform
Unique Categories
ClickLearn is categorized as Course Authoring and Work Instructions
Userlane is categorized as Customer Self-Service and Client Onboarding
Reviews
Reviewers' Company Size
ClickLearn
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Userlane
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.0%
Construction
10.0%
Computer Software
10.0%
Manufacturing
5.0%
Health, Wellness and Fitness
5.0%
Other
60.0%
Computer Software
23.8%
Automotive
12.5%
Information Technology and Services
5.0%
Accounting
5.0%
Insurance
3.8%
Other
50.0%
Discussions
ClickLearn has no discussions with answers
Userlane has no discussions with answers
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