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Compare ClickLearn and Scribe 
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At a Glance
Market Segments
Enterprise (45.0% of reviews)
Small-Business (51.8% of reviews)
Entry-Level Pricing
No pricing available
Free
ClickLearn
Star Rating
(40)4.5 out of 5
Market Segments
Enterprise (45.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ClickLearnScribe
Star Rating
(688)4.8 out of 5
Market Segments
Small-Business (51.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Scribe excels in user-friendliness, with many users highlighting its straightforward navigation and ease of use. In contrast, while ClickLearn is also noted for its user-friendly interface, it doesn't quite match the level of simplicity that Scribe offers, which makes it a preferred choice for those looking for a seamless experience.
- Users say that Scribe's ability to capture and edit processes on the fly is a standout feature, making it particularly appealing for small businesses that need to document workflows quickly. ClickLearn, while effective in guiding users through processes with its "Show Me" feature, may not provide the same level of convenience for rapid documentation.
- Reviewers mention that Scribe's implementation process is notably quick and efficient, with many users appreciating the intuitive setup. ClickLearn, although it has received positive feedback for its onboarding tools, has fewer recent reviews, which may indicate a less robust implementation experience for new users.
- According to verified reviews, both products receive high marks for support quality, but Scribe's overall support experience is slightly more favorable. Users appreciate the responsiveness and helpfulness of Scribe's support team, while ClickLearn's support is also praised, particularly for its in-app help features.
- G2 reviewers report that Scribe has a significantly larger user base, reflected in its 688 total reviews compared to ClickLearn's 40. This larger volume of feedback suggests that Scribe's performance and user satisfaction are more consistently validated across a wider audience.
- Users say that ClickLearn's unique features, such as the "assist tool" and flexible help creation, are beneficial for enterprise-level users who require detailed guidance. However, Scribe's focus on small business needs and its free entry-level pricing make it a more accessible option for startups and smaller teams looking to streamline their documentation processes.
Pricing
Entry-Level Pricing
ClickLearn
No pricing availableScribe
Basic
Free
Create and share step-by-step documentation for any process from your browser.
- Works with any web app
- Quick customization
- Shareable with link & embed
Free Trial
ClickLearn
No trial information availableScribe
Free Trial is available
Ratings
Meets Requirements
8.8
31
9.2
615
Ease of Use
8.2
31
9.4
623
Ease of Setup
8.6
27
9.5
573
Ease of Admin
8.7
26
9.4
284
Quality of Support
9.4
30
9.3
309
Has the product been a good partner in doing business?
9.1
25
9.4
263
Product Direction (% positive)
10.0
29
9.5
602
Features by Category
User Analysis
8.7
5
Not enough data
7.9
8
Not enough data
User Support
9.0
7
Not enough data
8.7
10
Not enough data
8.3
7
Not enough data
Walkthrough Type
9.5
13
Not enough data
9.3
10
Not enough data
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Guide Options
Not enough data
8.2
413
Not enough data
8.5
409
Not enough data
7.7
403
Not enough data
7.8
406
Not enough data
8.2
399
Guide Tools
Not enough data
8.0
395
Not enough data
8.3
399
Not enough data
8.6
408
Not enough data
7.9
387
Access Options
Not enough data
7.1
368
Not enough data
7.6
372
Not enough data
8.0
375
Platform Basics
Not enough data
9.6
388
Not enough data
Feature Not Available
Not enough data
8.7
377
Platform Content
Not enough data
8.4
193
Not enough data
8.1
368
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
8.7
371
Not enough data
8.4
357
Agentic AI - Screen and Video Capture
Not enough data
7.8
127
Training & eLearning
8.6
22
Not enough data
8.9
15
Not enough data
Agentic AI - Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Task Tracking
Not enough data
8.0
328
Not enough data
7.5
321
Not enough data
8.1
324
Checklist Options
Not enough data
Feature Not Available
Not enough data
7.5
312
Not enough data
8.5
328
Software Availability
Not enough data
7.8
326
Not enough data
8.5
324
Not enough data
7.0
311
Not enough data
9.1
338
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ClickLearn and Scribe are categorized as Work Instructions
Unique Categories
ClickLearn is categorized as Digital Adoption Platform and Course Authoring
Scribe is categorized as Standard Operating Procedures and Screen and Video Capture
Reviews
Reviewers' Company Size
ClickLearn
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Scribe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.0%
Construction
10.0%
Computer Software
10.0%
Manufacturing
5.0%
Health, Wellness and Fitness
5.0%
Other
60.0%
Computer Software
8.8%
Information Technology and Services
7.9%
Financial Services
4.6%
Accounting
4.5%
Non-Profit Organization Management
4.0%
Other
70.2%
Discussions
ClickLearn has no discussions with answers
Scribe has no discussions with answers
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