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At a Glance
Market Segments
Small-Business (61.3% of reviews)
Small-Business (70.0% of reviews)
Entry-Level Pricing
$185.00 Per Month
Free
ClickHelp
Star Rating
(63)4.8 out of 5
Market Segments
Small-Business (61.3% of reviews)
Entry-Level Pricing
$185.00 Per Month
Browse all 3 pricing plansNotion
Star Rating
(8,826)4.6 out of 5
Market Segments
Small-Business (70.0% of reviews)
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ClickHelp excels in Quality of Support with a score of 9.7, while Notion's support quality is rated lower at 8.6. Reviewers mention that ClickHelp's support team is responsive and helpful, making it a preferred choice for businesses needing assistance.
- Reviewers mention that ClickHelp offers superior Ease of Setup with a score of 9.4 compared to Notion's 8.4. Users say that ClickHelp's onboarding process is straightforward, allowing teams to get started quickly without extensive training.
- Users on G2 highlight ClickHelp's strong performance in Task Creation & Assignment with a score of 8.9, while Notion lacks specific task management features, leading to a less organized approach. Reviewers say that ClickHelp's task management tools are intuitive and effective for project tracking.
- G2 users report that ClickHelp's Versioning and Version History feature, rated at 8.1, is more robust than Notion's offerings. Users mention that ClickHelp allows for easy tracking of document changes, which is crucial for maintaining accurate project documentation.
- Reviewers mention that ClickHelp shines in Multi-User Collaboration with a perfect score of 10.0, while Notion's collaboration features, rated at 9.0, are still strong but not as comprehensive. Users say that ClickHelp facilitates seamless teamwork, making it ideal for collaborative projects.
- Users say that ClickHelp's Content Editor is rated at 8.6, providing a more user-friendly experience compared to Notion's editor. Reviewers mention that ClickHelp's editor includes features that enhance productivity, such as easy formatting and in-content feedback options.
Pricing
Entry-Level Pricing
ClickHelp
Starter
$185.00
Per Month
- Unlimited projects
- 500 topics (pages, articles)
- 2 contributors for free
Notion
Free
Free
For individuals to organize personal projects and life
- Free for individual usage
- Basic forms
- Basic sites
Free Trial
ClickHelp
Free Trial is available
Notion
Free Trial is available
Ratings
Meets Requirements
9.4
48
8.8
6,955
Ease of Use
9.3
47
8.3
7,086
Ease of Setup
9.4
30
8.2
3,142
Ease of Admin
9.5
27
8.4
1,694
Quality of Support
9.7
45
8.5
4,905
Has the product been a good partner in doing business?
9.6
28
8.9
1,565
Product Direction (% positive)
9.5
44
9.4
7,021
Features by Category
Tasks
Not enough data
8.7
3628
Not enough data
8.3
3560
Not enough data
8.6
3644
Not enough data
8.9
3752
Not enough data
7.7
3030
Not enough data
7.4
2822
Not enough data
8.4
3544
Not enough data
7.5
3170
Projects
Not enough data
8.8
3456
Not enough data
8.3
3080
Not enough data
7.4
2495
Not enough data
8.1
3295
Not enough data
8.5
3202
Not enough data
7.4
2552
Not enough data
7.8
2674
Not enough data
8.3
3364
Not enough data
7.2
2321
Not enough data
7.5
2583
Not enough data
7.7
2488
Resource Management
Not enough data
7.9
2747
Not enough data
7.8
2810
Not enough data
7.9
3078
Project Monitoring
Not enough data
7.7
2371
Not enough data
7.6
2428
Not enough data
8.2
3024
Generative AI
Not enough data
7.7
1308
Not enough data
7.9
1301
Agentic AI - Project Management
Not enough data
6.8
622
Not enough data
7.1
616
Not enough data
6.9
619
Not enough data
6.9
615
Not enough data
7.3
614
Not enough data
6.7
612
Not enough data
6.9
612
Core Conversational Capabilities - AI Chatbots
Not enough data
8.2
50
Not enough data
8.2
51
Not enough data
8.2
51
Data
Not enough data
8.0
213
Not enough data
8.0
209
Interaction
Not enough data
7.5
209
Not enough data
8.0
214
Not enough data
8.1
214
Not enough data
8.0
210
Not enough data
8.2
211
Task & Flow Management - AI Chatbots
Not enough data
7.8
48
Not enough data
7.8
49
Learning
Not enough data
7.9
207
Not enough data
7.3
202
Deployment & Embedding - AI Chatbots
Not enough data
7.2
43
Not enough data
7.1
41
Content Generation
Not enough data
7.9
206
Not enough data
7.9
206
Admin & Configuration - AI Chatbots
Not enough data
7.3
40
System
Not enough data
7.2
200
Not enough data
7.8
204
Not enough data
7.8
201
Not enough data
7.8
205
Agentic AI - AI Chatbots
Not enough data
7.6
141
Not enough data
7.7
139
Not enough data
7.6
139
Not enough data
7.7
141
Not enough data
7.9
141
Not enough data
7.4
137
Not enough data
7.5
142
Monitoring & Improvement - AI Chatbots
Not enough data
8.0
42
Reliability & Safety - AI Chatbots
Not enough data
8.2
42
Grammar
Not enough data
8.5
3437
Not enough data
8.3
3226
Not enough data
8.6
3393
Formatting
Not enough data
7.1
2172
Not enough data
8.0
2952
Not enough data
7.0
2175
Content
Not enough data
8.2
3029
Not enough data
8.4
3271
Not enough data
7.8
2429
Product Type
Not enough data
8.4
2667
Not enough data
7.4
2036
Generative AI
Not enough data
8.2
1031
Not enough data
8.5
1033
Knowledge Pages
Not enough data
8.3
3606
Not enough data
8.0
3013
Not enough data
8.0
3132
Not enough data
Feature Not Available
Not enough data
6.8
2552
Not enough data
8.3
3270
Knowledge Dissemination
Not enough data
Feature Not Available
Not enough data
8.0
3094
Not enough data
8.7
3484
Not enough data
7.8
3348
Not enough data
8.0
3083
Not enough data
7.4
2783
Not enough data
8.6
3339
Not enough data
7.6
2791
Not enough data
7.9
2868
Agentic AI - Knowledge Base
Not enough data
7.3
904
Not enough data
7.3
904
Not enough data
7.0
896
Compatibility
Not enough data
7.8
313
Not enough data
7.7
310
Not enough data
7.3
302
Agentic AI - Enterprise Search Software
Not enough data
7.1
166
Not enough data
7.0
165
Not enough data
7.2
165
Not enough data
7.1
161
Not enough data
6.8
160
Not enough data
6.9
161
Search Queries
Not enough data
7.7
313
Not enough data
7.7
305
Not enough data
7.3
304
Not enough data
7.7
305
Not enough data
8.1
312
AI powered search - Enterprise Search Software
Not enough data
7.4
94
Not enough data
7.1
94
Not enough data
7.1
94
Functionality
Not enough data
8.0
306
Not enough data
7.3
308
Not enough data
7.6
308
Compatibility - Enterprise Search Software
Not enough data
7.6
95
Not enough data
7.4
95
Not enough data
7.3
93
Functionality - Enterprise Search Software
Not enough data
7.6
92
Not enough data
7.3
91
Not enough data
7.3
91
Search Queries - Enterprise Search Software
Not enough data
7.5
88
Not enough data
7.5
90
Not enough data
7.7
90
Not enough data
7.5
89
Design
9.4
6
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
Collaboration
10.0
6
Not enough data
9.2
6
Not enough data
File Types
9.4
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
Edit & Revise
9.7
6
Not enough data
9.0
5
Not enough data
9.4
6
Not enough data
Integrate & Embed
Not enough data
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
Operating System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Document Creation
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Note-Taking Software
Not enough data
7.7
454
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ClickHelp and Notion are categorized as Knowledge Base
Unique Categories
ClickHelp is categorized as Help Authoring Tool (HAT), Document Creation, and API Documentation Management
Notion is categorized as AI Writing Assistant, Note-Taking Software, Project Management, Enterprise Search Software, and AI Chatbots
Reviews
Reviewers' Company Size
ClickHelp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Notion
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.1%
Information Technology and Services
27.4%
Airlines/Aviation
8.1%
Non-Profit Organization Management
3.2%
Internet
3.2%
Other
21.0%
Computer Software
13.7%
Information Technology and Services
11.0%
Marketing and Advertising
7.0%
Higher Education
6.9%
Financial Services
4.5%
Other
56.9%
Discussions
Can ClickHelp import my MS Word content?
1 Comment
CT
ClickHelp supports a lot of import formats, including DOC and DOCX files, HTML, RTF, CHM, etc. Sign up for a trial and check how you can quickly import the...Read more
Publish Google Documents into ClickHelp?
1 Comment
CT
ClickHelp supports a number of importing formats. So, you can export your Google Docs content into DOCX or HTML files and then import into ClickHelp. You can...Read more
Is there a user commenting function in ClickHelp?
1 Comment
CT
You can sign up for a free Disqus account, enable Disqus integration in ClickHelp and get a fully managed commenting functionality. Read our blog about...Read more
Is there a way to make font and text boxes even smaller? I'm at the lowest font size already
2 Comments
NM
Not really. If you have already click the 3 dots in the top right hand corner and chosen small text, then at the moment that's all you can doRead more
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