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At a Glance
Market Segments
Small-Business (61.3% of reviews)
Small-Business (70.0% of reviews)
Entry-Level Pricing
$185.00 Per Month
Free
ClickHelp
Star Rating
(63)4.8 out of 5
Market Segments
Small-Business (61.3% of reviews)
Pros & Cons
Entry-Level Pricing
$185.00 Per Month
Browse all 3 pricing plansNotion
Star Rating
(8,876)4.6 out of 5
Market Segments
Small-Business (70.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ClickHelp excels in Quality of Support with a score of 9.7, while Notion's support quality is rated lower at 8.6. Reviewers mention that ClickHelp's support team is responsive and helpful, making it a preferred choice for businesses needing assistance.
- Reviewers mention that ClickHelp offers superior Ease of Setup with a score of 9.4 compared to Notion's 8.4. Users say that ClickHelp's onboarding process is straightforward, allowing teams to get started quickly without extensive training.
- Users on G2 highlight ClickHelp's strong performance in Task Creation & Assignment with a score of 8.9, while Notion lacks specific task management features, leading to a less organized approach. Reviewers say that ClickHelp's task management tools are intuitive and effective for project tracking.
- G2 users report that ClickHelp's Versioning and Version History feature, rated at 8.1, is more robust than Notion's offerings. Users mention that ClickHelp allows for easy tracking of document changes, which is crucial for maintaining accurate project documentation.
- Reviewers mention that ClickHelp shines in Multi-User Collaboration with a perfect score of 10.0, while Notion's collaboration features, rated at 9.0, are still strong but not as comprehensive. Users say that ClickHelp facilitates seamless teamwork, making it ideal for collaborative projects.
- Users say that ClickHelp's Content Editor is rated at 8.6, providing a more user-friendly experience compared to Notion's editor. Reviewers mention that ClickHelp's editor includes features that enhance productivity, such as easy formatting and in-content feedback options.
Pricing
Entry-Level Pricing
ClickHelp
Starter
$185.00
Per Month
- Unlimited projects
- 500 topics (pages, articles)
- 2 contributors for free
Notion
Free
Free
For individuals to organize personal projects and life
- Free for individual usage
- Basic forms
- Basic sites
Free Trial
ClickHelp
Free Trial is available
Notion
Free Trial is available
Ratings
Meets Requirements
9.4
48
8.8
6,972
Ease of Use
9.3
47
8.3
7,103
Ease of Setup
9.4
30
8.2
3,156
Ease of Admin
9.5
27
8.4
1,700
Quality of Support
9.7
45
8.5
4,919
Has the product been a good partner in doing business?
9.6
28
8.9
1,569
Product Direction (% positive)
9.5
44
9.4
7,037
Features by Category
Tasks
Not enough data
8.7
3631
Not enough data
8.3
3563
Not enough data
8.6
3647
Not enough data
8.9
3756
Not enough data
7.7
3033
Not enough data
7.4
2825
Not enough data
8.4
3547
Not enough data
7.5
3173
Projects
Not enough data
8.8
3458
Not enough data
8.3
3082
Not enough data
7.4
2497
Not enough data
8.1
3297
Not enough data
8.5
3204
Not enough data
7.4
2554
Not enough data
7.8
2676
Not enough data
8.3
3366
Not enough data
7.2
2323
Not enough data
7.5
2585
Not enough data
7.7
2490
Resource Management
Not enough data
7.9
2749
Not enough data
7.8
2812
Not enough data
7.9
3080
Project Monitoring
Not enough data
7.7
2373
Not enough data
7.6
2430
Not enough data
8.2
3026
Generative AI
Not enough data
7.7
1312
Not enough data
7.9
1304
Agentic AI - Project Management
Not enough data
6.9
624
Not enough data
7.1
618
Not enough data
7.0
621
Not enough data
7.0
617
Not enough data
7.3
617
Not enough data
6.7
615
Not enough data
6.9
614
Core Conversational Capabilities - AI Chatbots
Not enough data
8.2
50
Not enough data
8.2
51
Not enough data
8.2
51
Data
Not enough data
8.0
213
Not enough data
8.0
209
Interaction
Not enough data
7.5
209
Not enough data
8.0
214
Not enough data
8.1
214
Not enough data
8.0
210
Not enough data
8.2
212
Task & Flow Management - AI Chatbots
Not enough data
7.8
48
Not enough data
7.8
49
Learning
Not enough data
7.9
207
Not enough data
7.3
202
Deployment & Embedding - AI Chatbots
Not enough data
7.2
43
Not enough data
7.1
41
Content Generation
Not enough data
7.9
206
Not enough data
7.9
206
Admin & Configuration - AI Chatbots
Not enough data
7.3
40
System
Not enough data
7.2
200
Not enough data
7.8
204
Not enough data
7.8
201
Not enough data
7.8
205
Agentic AI - AI Chatbots
Not enough data
7.6
141
Not enough data
7.7
139
Not enough data
7.6
139
Not enough data
7.7
141
Not enough data
7.9
141
Not enough data
7.4
137
Not enough data
7.5
142
Monitoring & Improvement - AI Chatbots
Not enough data
8.0
42
Reliability & Safety - AI Chatbots
Not enough data
8.2
42
Grammar
Not enough data
8.5
3438
Not enough data
8.3
3227
Not enough data
8.6
3394
Formatting
Not enough data
7.1
2173
Not enough data
8.0
2953
Not enough data
7.0
2176
Content
Not enough data
8.2
3030
Not enough data
8.4
3272
Not enough data
7.8
2430
Product Type
Not enough data
8.4
2668
Not enough data
7.4
2037
Generative AI
Not enough data
8.2
1033
Not enough data
8.5
1034
Knowledge Pages
Not enough data
8.3
3612
Not enough data
8.0
3018
Not enough data
8.0
3136
Not enough data
Feature Not Available
Not enough data
6.8
2556
Not enough data
8.3
3277
Knowledge Dissemination
Not enough data
Feature Not Available
Not enough data
8.0
3099
Not enough data
8.7
3492
Not enough data
7.8
3354
Not enough data
8.0
3088
Not enough data
7.4
2788
Not enough data
8.6
3348
Not enough data
7.6
2798
Not enough data
7.9
2873
Agentic AI - Knowledge Base
Not enough data
7.3
909
Not enough data
7.4
910
Not enough data
7.0
901
Compatibility
Not enough data
7.8
314
Not enough data
7.7
311
Not enough data
7.3
303
Agentic AI - Enterprise Search Software
Not enough data
7.1
167
Not enough data
7.0
166
Not enough data
7.2
166
Not enough data
7.1
162
Not enough data
6.8
161
Not enough data
6.9
162
Search Queries
Not enough data
7.7
314
Not enough data
7.7
306
Not enough data
7.3
305
Not enough data
7.7
306
Not enough data
8.1
313
AI powered search - Enterprise Search Software
Not enough data
7.4
94
Not enough data
7.1
94
Not enough data
7.1
94
Functionality
Not enough data
8.0
307
Not enough data
7.3
309
Not enough data
7.6
309
Compatibility - Enterprise Search Software
Not enough data
7.6
95
Not enough data
7.4
95
Not enough data
7.3
93
Functionality - Enterprise Search Software
Not enough data
7.6
92
Not enough data
7.3
91
Not enough data
7.3
91
Search Queries - Enterprise Search Software
Not enough data
7.5
88
Not enough data
7.5
90
Not enough data
7.7
90
Not enough data
7.5
89
Design
9.4
6
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
Collaboration
10.0
6
Not enough data
9.2
6
Not enough data
File Types
9.4
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
Edit & Revise
9.7
6
Not enough data
9.0
5
Not enough data
9.4
6
Not enough data
Integrate & Embed
Not enough data
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
Operating System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Document Creation
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Note-Taking Software
Not enough data
7.7
457
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ClickHelp and Notion are categorized as Knowledge Base
Unique Categories
ClickHelp is categorized as Help Authoring Tool (HAT), Document Creation, and API Documentation Management
Notion is categorized as AI Writing Assistant, Note-Taking Software, Project Management, Enterprise Search Software, and AI Chatbots
Reviews
Reviewers' Company Size
ClickHelp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Notion
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.1%
Information Technology and Services
27.4%
Airlines/Aviation
8.1%
Non-Profit Organization Management
3.2%
Internet
3.2%
Other
21.0%
Computer Software
13.7%
Information Technology and Services
11.0%
Marketing and Advertising
7.1%
Higher Education
6.9%
Financial Services
4.5%
Other
56.9%
Discussions
Can ClickHelp import my MS Word content?
1 Comment
CT
ClickHelp supports a lot of import formats, including DOC and DOCX files, HTML, RTF, CHM, etc. Sign up for a trial and check how you can quickly import the...Read more
Publish Google Documents into ClickHelp?
1 Comment
CT
ClickHelp supports a number of importing formats. So, you can export your Google Docs content into DOCX or HTML files and then import into ClickHelp. You can...Read more
Is there a user commenting function in ClickHelp?
1 Comment
CT
You can sign up for a free Disqus account, enable Disqus integration in ClickHelp and get a fully managed commenting functionality. Read our blog about...Read more
Is there a way to make font and text boxes even smaller? I'm at the lowest font size already
2 Comments
NM
Not really. If you have already click the 3 dots in the top right hand corner and chosen small text, then at the moment that's all you can doRead more
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