Compare ClickHelp and GitBook 
At a Glance
Market Segments
Small-Business (60.3% of reviews)
Small-Business (81.3% of reviews)
Entry-Level Pricing
$185.00 Per Month
$0 1 user
ClickHelp
Star Rating
(64)4.8 out of 5
Market Segments
Small-Business (60.3% of reviews)
Pros & Cons
Entry-Level Pricing
$185.00 Per Month
Browse all 3 pricing plansGitBook
Star Rating
(180)4.8 out of 5
Market Segments
Small-Business (81.3% of reviews)
Pros & Cons
Entry-Level Pricing
$0 1 user
Browse all 4 pricing plansClickHelp vs GitBook
When assessing the two solutions, reviewers found them equally easy to use and administer. Reviewers also felt that these vendors were equally easy to do business with overall. However, ClickHelp is easier to set up.
- Reviewers felt that ClickHelp meets the needs of their business better than GitBook.
- When comparing quality of ongoing product support, reviewers felt that ClickHelp is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of ClickHelp over GitBook.
Pricing
Entry-Level Pricing
ClickHelp
Starter
$185.00
Per Month
- Unlimited projects
- 500 topics (pages, articles)
- 2 contributors for free
Free Trial
ClickHelp
Free Trial is available
GitBook
Free Trial is available
Ratings
Meets Requirements
9.4
49
9.2
144
Ease of Use
9.3
48
9.3
146
Ease of Setup
9.4
31
9.3
112
Ease of Admin
9.4
28
9.4
98
Quality of Support
9.7
46
9.4
119
Has the product been a good partner in doing business?
9.5
29
9.5
93
Product Direction (% positive)
9.5
45
8.8
131
Features by Category
Knowledge Pages
Not enough data
8.2
87
Not enough data
8.4
84
Not enough data
8.9
97
Not enough data
8.2
77
Not enough data
8.0
66
Not enough data
9.0
86
Knowledge Dissemination
Not enough data
8.5
82
Not enough data
8.8
87
Not enough data
9.3
100
Not enough data
8.5
81
Not enough data
8.5
76
Not enough data
7.7
64
Not enough data
8.8
79
Not enough data
8.2
71
Not enough data
8.5
71
Agentic AI - Knowledge Base
Not enough data
7.1
8
Not enough data
7.5
8
Not enough data
6.5
8
Design
9.4
6
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
Collaboration
10.0
6
Not enough data
9.2
6
Not enough data
File Types
9.4
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
Edit & Revise
9.7
6
Not enough data
9.0
5
Not enough data
9.4
6
Not enough data
Integrate & Embed
Not enough data
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
Operating System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Document Creation
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Documentation Generation - AI Documentation Generators
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow and Integration - AI Documentation Generators
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ClickHelp and GitBook are categorized as Knowledge Base
Unique Categories
ClickHelp is categorized as Help Authoring Tool (HAT), Document Creation, and API Documentation Management
GitBook is categorized as AI Documentation Generators
Reviews
Reviewers' Company Size
ClickHelp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
GitBook
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
36.5%
Information Technology and Services
28.6%
Airlines/Aviation
7.9%
Non-Profit Organization Management
3.2%
Internet
3.2%
Other
20.6%
Computer Software
23.9%
Information Technology and Services
17.6%
Non-Profit Organization Management
10.2%
Higher Education
5.7%
Education Management
5.7%
Other
36.9%
Discussions
Can ClickHelp import my MS Word content?
1 Comment
CT
ClickHelp supports a lot of import formats, including DOC and DOCX files, HTML, RTF, CHM, etc. Sign up for a trial and check how you can quickly import the...Read more
Publish Google Documents into ClickHelp?
1 Comment
CT
ClickHelp supports a number of importing formats. So, you can export your Google Docs content into DOCX or HTML files and then import into ClickHelp. You can...Read more
Is there a user commenting function in ClickHelp?
1 Comment
CT
You can sign up for a free Disqus account, enable Disqus integration in ClickHelp and get a fully managed commenting functionality. Read our blog about...Read more
GitBook has no more discussions with answers
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