Compare ClickHelp and Dr. Explain 
Featured Products
At a Glance
Market Segments
Small-Business (60.3% of reviews)
Small-Business (73.3% of reviews)
Entry-Level Pricing
$185.00 Per Month
$290.00 1 User Per Year
ClickHelp
Star Rating
(64)4.8 out of 5
Market Segments
Small-Business (60.3% of reviews)
Pros & Cons
Entry-Level Pricing
$185.00 Per Month
Browse all 3 pricing plansDr. Explain
Star Rating
(30)4.5 out of 5
Market Segments
Small-Business (73.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$290.00 1 User Per Year
Browse all 3 pricing plansClickHelp vs Dr. Explain
When assessing the two solutions, reviewers found ClickHelp easier to use and administer. Reviewers also felt that ClickHelp was easier to do business with overall. However, reviewers felt that the products are equally easy to set up.
- Reviewers felt that ClickHelp meets the needs of their business better than Dr. Explain.
- When comparing quality of ongoing product support, reviewers felt that ClickHelp is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of ClickHelp over Dr. Explain.
Pricing
Entry-Level Pricing
ClickHelp
Starter
$185.00
Per Month
- Unlimited projects
- 500 topics (pages, articles)
- 2 contributors for free
Dr. Explain
Business License
$290.00
1 User Per Year
- No watermarks or credits labels
- Collaboration
- Allows create manuals in any format: Web, CHM, DOCX, PDF
Free Trial
ClickHelp
Free Trial is available
Dr. Explain
Free Trial is available
Ratings
Meets Requirements
9.4
49
9.0
28
Ease of Use
9.3
48
9.2
29
Ease of Setup
9.4
31
9.4
17
Ease of Admin
9.4
28
9.3
16
Quality of Support
9.7
46
8.4
22
Has the product been a good partner in doing business?
9.5
29
9.1
16
Product Direction (% positive)
9.5
45
8.4
29
Features by Category
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Design
9.4
6
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
Collaboration
10.0
6
Not enough data
9.2
6
Not enough data
File Types
9.4
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
Edit & Revise
9.7
6
Not enough data
9.0
5
Not enough data
9.4
6
Not enough data
Integrate & Embed
Not enough data
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
Operating System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Document Creation
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ClickHelp and Dr. Explain are categorized as Help Authoring Tool (HAT)
Unique Categories
Dr. Explain has no unique categories
Reviews
Reviewers' Company Size
ClickHelp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Dr. Explain
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
36.5%
Information Technology and Services
28.6%
Airlines/Aviation
7.9%
Non-Profit Organization Management
3.2%
Internet
3.2%
Other
20.6%
Computer Software
30.0%
Information Technology and Services
13.3%
Aviation & Aerospace
3.3%
Education Management
3.3%
Electrical/Electronic Manufacturing
3.3%
Other
46.7%
Discussions
Can ClickHelp import my MS Word content?
1 Comment
CT
ClickHelp supports a lot of import formats, including DOC and DOCX files, HTML, RTF, CHM, etc. Sign up for a trial and check how you can quickly import the...Read more
Publish Google Documents into ClickHelp?
1 Comment
CT
ClickHelp supports a number of importing formats. So, you can export your Google Docs content into DOCX or HTML files and then import into ClickHelp. You can...Read more
Is there a user commenting function in ClickHelp?
1 Comment
CT
You can sign up for a free Disqus account, enable Disqus integration in ClickHelp and get a fully managed commenting functionality. Read our blog about...Read more
Dr. Explain has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
