Compare Click and SurveyMonkey 
At a Glance
Market Segments
Mid-Market (48.3% of reviews)
Small-Business (36.4% of reviews)
Entry-Level Pricing
$635.00
Contact Us
Click
Star Rating
(307)4.0 out of 5
Market Segments
Mid-Market (48.3% of reviews)
Pros & Cons
Entry-Level Pricing
$635.00
Browse all 3 pricing plansSurveyMonkey
Star Rating
(23,418)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in user experience, with many praising its intuitive interface and ease of use. Users highlight how simple it is to create, update, and analyze surveys, making the overall process feel straightforward and efficient.
- According to verified reviews, Click is recognized for its user-friendly platform, particularly in its integration with Microsoft Dynamics 365. Users appreciate the seamless transition this integration provides, which enhances their overall experience.
- Reviewers mention that SurveyMonkey offers a wide variety of templates and question types, allowing for more accurate surveys. This flexibility in survey design is a significant advantage for users looking to tailor their surveys to specific needs.
- Users say that while Click has a collaborative culture and focuses on impactful solutions, it faces challenges in setup and usability compared to SurveyMonkey. Some users noted that the initial setup was not as smooth, which could hinder quick deployment.
- G2 reviewers highlight that SurveyMonkey's robust survey distribution options, including email and code sharing, provide users with multiple ways to reach their audience effectively. This feature is particularly beneficial for teams looking to maximize response rates.
- According to recent feedback, while Click has a strong customer service reputation, it still trails behind SurveyMonkey in overall support quality. Users of SurveyMonkey report higher satisfaction with the support they receive, which can be crucial for teams needing assistance during critical survey periods.
Pricing
Entry-Level Pricing
Click
Base
$635.00
- Unlimited Users
- Unlimited Contacts
- Email Volume - starting at 50,000 per year included
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
Click
No trial information availableSurveyMonkey
Free Trial is available
Ratings
Meets Requirements
8.1
239
9.0
20,569
Ease of Use
7.6
242
9.2
20,687
Ease of Setup
7.6
146
9.0
8,022
Ease of Admin
7.8
129
8.9
7,613
Quality of Support
8.0
237
8.6
14,596
Has the product been a good partner in doing business?
8.0
130
8.8
6,662
Product Direction (% positive)
7.9
231
7.7
20,131
Features by Category
Email Marketing
8.2
157
|
Verified
Not enough data
8.5
156
|
Verified
Not enough data
8.2
152
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
Online Marketing
7.3
134
|
Verified
Not enough data
7.2
126
|
Verified
Not enough data
7.5
121
|
Verified
Not enough data
7.3
124
|
Verified
Not enough data
7.4
112
|
Verified
Not enough data
Lead Management
7.7
122
|
Verified
Not enough data
7.4
117
|
Verified
Not enough data
7.8
126
|
Verified
Not enough data
7.3
117
|
Verified
Not enough data
8.0
112
|
Verified
Not enough data
7.2
113
|
Verified
Not enough data
7.5
107
|
Verified
Not enough data
8.3
126
|
Verified
Not enough data
Campaign Management
7.5
106
|
Verified
Not enough data
7.6
114
|
Verified
Not enough data
7.0
80
|
Verified
Not enough data
6.9
66
Not enough data
Social
7.0
69
|
Verified
Not enough data
7.0
78
|
Verified
Not enough data
6.9
68
|
Verified
Not enough data
7.1
72
|
Verified
Not enough data
6.7
64
|
Verified
Not enough data
Reporting & Analytics
7.8
140
|
Verified
Not enough data
7.6
116
|
Verified
Not enough data
7.0
90
|
Verified
Not enough data
6.7
87
|
Verified
Not enough data
6.8
85
Not enough data
Platform
7.7
102
|
Verified
Not enough data
8.0
100
|
Verified
Not enough data
8.3
105
|
Verified
Not enough data
7.6
74
|
Verified
Not enough data
7.6
90
|
Verified
Not enough data
7.7
107
|
Verified
Not enough data
7.5
77
|
Verified
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
7.6
99
|
Verified
Not enough data
7.8
86
|
Verified
Not enough data
7.2
77
|
Verified
Not enough data
Administration
7.9
38
Not enough data
6.9
36
Not enough data
7.0
35
Not enough data
7.6
35
Not enough data
7.4
29
Not enough data
7.4
28
Not enough data
Integrations
7.2
24
Not enough data
7.0
25
Not enough data
7.3
22
Not enough data
7.5
29
Not enough data
Platform
7.4
27
Not enough data
7.5
27
Not enough data
7.2
24
Not enough data
7.4
29
Not enough data
7.3
25
Not enough data
8.0
36
Not enough data
7.5
31
Not enough data
8.2
33
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
8.8(won by default)
24
Not enough data
8.5(won by default)
25
Not enough data
8.5(won by default)
21
Not enough data
8.0(won by default)
23
Not enough data
8.7(won by default)
25
Not enough data
8.7(won by default)
25
Not enough data
Social Management
8.3(won by default)
24
Not enough data
8.8(won by default)
27
Not enough data
8.5(won by default)
25
Not enough data
8.3(won by default)
24
Not enough data
8.2(won by default)
19
Not enough data
8.4(won by default)
24
Not enough data
8.6(won by default)
7
Not enough data
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
Not enough data
7.7
148
Not enough data
8.1
145
Not enough data
8.1
153
Feedback Analysis
Not enough data
8.1
145
Not enough data
7.9
145
Not enough data
7.6
138
Feedback Sources
Not enough data
8.1
147
Not enough data
9.0
160
Not enough data
7.8
139
Not enough data
7.7
137
Generative AI
Not enough data
7.4
131
Not enough data
7.6
83
Survey Management
8.3
39
9.0
1442
8.0
38
8.9
1427
7.8
39
8.6
1354
8.2
38
8.8
1398
Survey Customization
7.8
34
8.5
1160
7.6
36
8.2
1198
7.5
35
8.1
1076
6.9
31
8.1
907
Survey Insights
8.2
36
8.6
1367
8.0
32
8.0
937
8.2
38
8.5
1259
7.8
37
8.4
1136
Agentic AI - Survey
Not enough data
7.6
148
Not enough data
7.7
148
Not enough data
8.0
151
Customization
Not enough data
8.6
210
Not enough data
8.3
195
Not enough data
8.7
215
Not enough data
8.6
228
Additional Functionality
Not enough data
8.3
174
Not enough data
7.6
152
Not enough data
8.3
196
Not enough data
7.8
151
Not enough data
8.5
204
Agentic AI - Visitor Identification
Not enough data
Not enough data
Marketing Operations
7.8
41
Not enough data
8.1
55
Not enough data
8.3
44
Not enough data
8.4
46
Not enough data
7.6
39
Not enough data
7.6
37
Not enough data
Campaign Activity
8.3
52
Not enough data
8.4
54
Not enough data
7.6
45
Not enough data
7.9
46
Not enough data
7.7
45
Not enough data
7.8
43
Not enough data
Agentic AI - Marketing Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Click and SurveyMonkey are categorized as Survey
Unique Categories
Click is categorized as Marketing Analytics, Visitor Identification, Social Media Management, Marketing Automation, and Transactional Email
SurveyMonkey is categorized as Online Form Builder and Feedback Analytics
Reviews
Reviewers' Company Size
Click
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.4%
Computer Software
12.2%
Marketing and Advertising
7.3%
Non-Profit Organization Management
3.8%
Financial Services
3.8%
Other
57.3%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Alternatives
Discussions
What is ClickDimensions used for?
2 Comments
AR
ClickDimensions email statistics deliver a robust overview of key metrics such as unsubscribes and open rates, enabling you to effectively evaluate the...Read more
Click has no more discussions with answers
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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