# Click vs Microsoft Forms Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Microsoft Forms excels in **ease of use** , with many users highlighting its straightforward setup process. One user mentioned that even a tech beginner can create surveys without much trouble, making it a great choice for those who need a quick and simple solution.
- **Users say** Click offers a clean and organized interface, which is particularly beneficial for small businesses. Reviewers appreciate the intuitive navigation, stating that it makes managing tasks easy and efficient, especially when integrated with tools like Microsoft Dynamics 365.
- **According to verified reviews** , Microsoft Forms shines in its **integration capabilities** with the Microsoft 365 ecosystem. Users find it seamless to create various forms, such as quizzes and feedback forms, which enhances productivity without requiring technical expertise.
- **Reviewers mention** that Click has a user-friendly platform, but it sometimes struggles to meet specific workflow needs. Some users noted challenges with configuration, which could hinder its effectiveness for teams with unique requirements.
- **G2 reviewers highlight** that Microsoft Forms provides robust **reporting and analytics** features, with users appreciating the ability to quickly analyze survey results. This functionality is crucial for teams looking to derive insights from their data efficiently.
- **Users report** that while Click has a solid foundation, it falls short in areas like **support quality** compared to Microsoft Forms. Reviewers noted that Microsoft Forms offers better overall support, which can be a deciding factor for teams needing reliable assistance.



| | Click | Microsoft Forms | 
|---|---|---|
| **Star Rating** | 4.0 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 309 | 471 | 
| **Largest Market Segment** | Mid-Market (47.8% of reviews) | Mid-Market (43.7% of reviews) | 
| **Entry Level Price** | $635.00 | No pricing available | 

---
## Top Pros & Cons

### Click

Pros:
- Ease of Use (7 reviews)
- Features (4 reviews)

Cons:
- Email Spam (2 reviews)
- Poor Notifications (2 reviews)

### Microsoft Forms

Pros:
- Ease of Use (32 reviews)
- Ease of Creation (17 reviews)

Cons:
- Limited Customization (14 reviews)
- Missing Features (12 reviews)

---
## Ratings Comparison
| Rating | Click | Microsoft Forms | 
|---|---|---|
  | **Meets Requirements** | 8.1 (242 reviews) | 8.8 (390 reviews) | 
  | **Ease of Use** | 7.6 (245 reviews) | 9.2 (393 reviews) | 
  | **Ease of Setup** | 7.7 (149 reviews) | 9.3 (178 reviews) | 
  | **Ease of Admin** | 7.8 (129 reviews) | 9.1 (90 reviews) | 
  | **Quality of Support** | 8.0 (240 reviews) | 8.7 (317 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.0 (130 reviews) | 8.8 (75 reviews) | 
  | **Product Direction (% positive)** | 8.0 (234 reviews) | 9.0 (373 reviews) | 

---
## Pricing

### Click

#### Entry-Level Pricing

Plan: Base

Price: $635.00

Key Features:
- Unlimited Users
- Unlimited Contacts
- Email Volume - starting at 50,000 per year included

[Browse all 3 editions](https://www.g2.com/products/clickdimensions-click/pricing)

#### Free Trial

No

### Microsoft Forms

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **Click** | 7.5/10 | 182 |
| **Microsoft Forms** | N/A | N/A |

#### Email Marketing

| Feature | Click | Microsoft Forms | 
|---|---|---|
| **Building and Personalizing Emails** | 8.2 (158 reviews) ✓ Verified | Not enough data | 
| **Sending Outbound Emails** | 8.5 (157 reviews) ✓ Verified | Not enough data | 
| **Manage Email Deliverability** | 8.2 (152 reviews) ✓ Verified | Not enough data | 
| **Automated Email Responses** | 7.9 (137 reviews) ✓ Verified | Not enough data | 

#### Online Marketing

| Feature | Click | Microsoft Forms | 
|---|---|---|
| **Landing Pages and Forms** | 7.3 (134 reviews) ✓ Verified | Not enough data | 
| **Dynamic Content** | 7.2 (126 reviews) ✓ Verified | Not enough data | 
| **A/B Testing** | 7.5 (121 reviews) ✓ Verified | Not enough data | 
| **Mobile Optimized** | 7.3 (124 reviews) ✓ Verified | Not enough data | 
| **Search Tracking and Optimization** | 7.4 (112 reviews) ✓ Verified | Not enough data | 

#### Lead Management

| Feature | Click | Microsoft Forms | 
|---|---|---|
| **Marketing Lead Database** | 7.7 (122 reviews) ✓ Verified | Not enough data | 
| **Data Quality Management** | 7.4 (117 reviews) ✓ Verified | Not enough data | 
| **Segmentation** | 7.8 (126 reviews) ✓ Verified | Not enough data | 
| **Lead Scoring and Grading** | 7.3 (117 reviews) ✓ Verified | Not enough data | 
| **Lead Nurturing** | 8.0 (112 reviews) ✓ Verified | Not enough data | 
| **Online Behavior Tracking** | 7.2 (113 reviews) ✓ Verified | Not enough data | 
| **Automated Alerts and Tasks** | 7.5 (108 reviews) ✓ Verified | Not enough data | 
| **CRM Lead Integration** | 8.3 (127 reviews) ✓ Verified | Not enough data | 

#### Campaign Management

| Feature | Click | Microsoft Forms | 
|---|---|---|
| **Program Management** | 7.5 (106 reviews) ✓ Verified | Not enough data | 
| **Event / Webinar Marketing** | 7.6 (114 reviews) ✓ Verified | Not enough data | 
| **Calendaring** | 7.0 (80 reviews) ✓ Verified | Not enough data | 
| **Budgeting** | 6.9 (66 reviews) | Not enough data | 

#### Social

| Feature | Click | Microsoft Forms | 
|---|---|---|
| **Social Listening** | 7.0 (69 reviews) ✓ Verified | Not enough data | 
| **Social Sharing** | 7.0 (78 reviews) ✓ Verified | Not enough data | 
| **Social Campaigns** | 6.9 (69 reviews) ✓ Verified | Not enough data | 
| **Social Media Engagement** | 7.1 (72 reviews) ✓ Verified | Not enough data | 
| **Social Media Advertising** | 6.7 (64 reviews) ✓ Verified | Not enough data | 

#### Reporting & Analytics

| Feature | Click | Microsoft Forms | 
|---|---|---|
| **Basic Reporting** | 7.8 (140 reviews) ✓ Verified | Not enough data | 
| **Web Analytics** | 7.6 (116 reviews) ✓ Verified | Not enough data | 
| **ROI Analytics** | 7.0 (90 reviews) ✓ Verified | Not enough data | 
| **Revenue Analytics** | 6.7 (87 reviews) ✓ Verified | Not enough data | 
| **SEO / Keyword Analytics** | 6.8 (85 reviews) | Not enough data | 

#### Platform

| Feature | Click | Microsoft Forms | 
|---|---|---|
| **Customization ** | 7.7 (102 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 8.0 (102 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.3 (105 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 7.6 (74 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | 7.6 (90 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 7.7 (109 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 7.5 (77 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Marketing Automation

| Feature | Click | Microsoft Forms | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Integration

| Feature | Click | Microsoft Forms | 
|---|---|---|
| **Data Import & Export Tools** | 7.6 (99 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 7.8 (86 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 7.2 (77 reviews) ✓ Verified | Not enough data | 

### Transactional Email

| Product | Score | Reviews |
|---|---|---|
| **Click** | 7.4/10 | 42 |
| **Microsoft Forms** | N/A | N/A |

#### Administration

| Feature | Click | Microsoft Forms | 
|---|---|---|
| **Template Creation** | 7.9 (38 reviews) | Not enough data | 
| **Preset Template Availability** | 6.9 (36 reviews) | Not enough data | 
| **Custom Unsubscribe** | 7.0 (35 reviews) | Not enough data | 
| **Email Segmentation** | 7.6 (35 reviews) | Not enough data | 
| **Detailed Server Logs** | 7.4 (29 reviews) | Not enough data | 
| **Notifications** | 7.4 (28 reviews) | Not enough data | 

#### Integrations

| Feature | Click | Microsoft Forms | 
|---|---|---|
| **Webhooks** | 7.2 (24 reviews) | Not enough data | 
| **Event Tracking API** | 7.0 (25 reviews) | Not enough data | 
| **Mail Send API** | 7.3 (22 reviews) | Not enough data | 
| **Spam Filter Testing** | 7.5 (29 reviews) | Not enough data | 

#### Platform

| Feature | Click | Microsoft Forms | 
|---|---|---|
| **Custom Tracking Domain** | 7.4 (27 reviews) | Not enough data | 
| **Multiple Domains** | 7.5 (27 reviews) | Not enough data | 
| **Dedicated IP** | 7.2 (24 reviews) | Not enough data | 
| **Documentation** | 7.4 (29 reviews) | Not enough data | 
| **Sender Reputation Management** | 7.3 (25 reviews) | Not enough data | 
| **Tracking & Reporting** | 8.0 (36 reviews) | Not enough data | 
| **Enterprise Scalability** | 7.5 (31 reviews) | Not enough data | 
| **Performance and Reliability** | 8.2 (33 reviews) | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Click** | N/A | N/A |
| **Microsoft Forms** | N/A | N/A |

#### Lead Generation

| Feature | Click | Microsoft Forms | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### Social Media Management

| Product | Score | Reviews |
|---|---|---|
| **Click** | 8.5/10 | 29 |
| **Microsoft Forms** | N/A | N/A |

#### Content & Collaboration

| Feature | Click | Microsoft Forms | 
|---|---|---|
| **Content Calendar** | 8.8 (24 reviews) | Not enough data | 
| **Content Library** | 8.5 (25 reviews) | Not enough data | 
| **Shared Inbox** | 8.5 (21 reviews) | Not enough data | 
| **Approval Workflows** | 8.0 (23 reviews) | Not enough data | 
| **Users and Permissions** | 8.7 (25 reviews) | Not enough data | 
| **Content Creation** | 8.7 (25 reviews) | Not enough data | 

#### Social Management

| Feature | Click | Microsoft Forms | 
|---|---|---|
| **Social Analytics** | 8.3 (24 reviews) | Not enough data | 
| **Social Publishing** | 8.8 (27 reviews) | Not enough data | 
| **Campaign Optimization** | 8.5 (25 reviews) | Not enough data | 
| **Social Engagement** | 8.3 (24 reviews) | Not enough data | 
| **Social Ads** | 8.2 (19 reviews) | Not enough data | 
| **Campaign Planning** | 8.4 (24 reviews) | Not enough data | 
| **Hashtag Capabilites** | 8.6 (7 reviews) | Not enough data | 

#### Agentic AI - Social Media Management

| Feature | Click | Microsoft Forms | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Click** | 7.9/10 | 42 |
| **Microsoft Forms** | 8.3/10 | 196 |

#### Survey Management

| Feature | Click | Microsoft Forms | 
|---|---|---|
| **Survey Builder** | 8.3 (39 reviews) | 9.1 (184 reviews) | 
| **Question Types** | 8.0 (38 reviews) | 8.8 (186 reviews) | 
| **Templates** | 7.8 (39 reviews) | 8.2 (176 reviews) | 
| **Survey Distribution** | 8.2 (38 reviews) | 8.7 (176 reviews) | 

#### Survey Customization

| Feature | Click | Microsoft Forms | 
|---|---|---|
| **Branching/Skip Logic** | 7.8 (34 reviews) | 8.3 (162 reviews) | 
| **Branding** | 7.6 (36 reviews) | 8.1 (156 reviews) | 
| **Multimedia Support** | 7.5 (35 reviews) | 7.8 (154 reviews) | 
| **Multilingual Surveys** | 6.9 (31 reviews) | 8.1 (136 reviews) | 

#### Survey Insights

| Feature | Click | Microsoft Forms | 
|---|---|---|
| **Reporting & Analytics** | 8.2 (36 reviews) | 8.6 (171 reviews) | 
| **BI Tools Integration** | 8.0 (32 reviews) | 8.2 (131 reviews) | 
| **Data Exporting** | 8.2 (38 reviews) | 8.9 (169 reviews) | 
| **Permissions** | 7.8 (37 reviews) | 8.8 (160 reviews) | 

#### Agentic AI - Survey

| Feature | Click | Microsoft Forms | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 7.4 (34 reviews) | 
| **Proactive Assistance** | Not enough data | 7.5 (34 reviews) | 
| **Decision Making** | Not enough data | 7.4 (34 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Click** | N/A | N/A |
| **Microsoft Forms** | 8.3/10 | 149 |

#### Customization

| Feature | Click | Microsoft Forms | 
|---|---|---|
| **Custom Fields** | Not enough data | 8.5 (125 reviews) | 
| **Conditional Logic** | Not enough data | 8.4 (115 reviews) | 
| **Multi-page Forms** | Not enough data | 8.8 (113 reviews) | 
| **Design** | Not enough data | 8.2 (131 reviews) | 

#### Additional Functionality

| Feature | Click | Microsoft Forms | 
|---|---|---|
| **Embedded Forms** | Not enough data | 8.5 (108 reviews) | 
| **Offline Capability** | Not enough data | 7.3 (97 reviews) | 
| **Notifications** | Not enough data | 8.6 (118 reviews) | 
| **Payments** | Not enough data | 7.4 (79 reviews) | 
| **Mobile Forms** | Not enough data | 8.7 (115 reviews) | 

### Visitor Identification

| Product | Score | Reviews |
|---|---|---|
| **Click** | N/A | N/A |
| **Microsoft Forms** | N/A | N/A |

#### Agentic AI - Visitor Identification

| Feature | Click | Microsoft Forms | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Marketing Analytics

| Product | Score | Reviews |
|---|---|---|
| **Click** | 8.0/10 | 66 |
| **Microsoft Forms** | N/A | N/A |

#### Marketing Operations

| Feature | Click | Microsoft Forms | 
|---|---|---|
| **ROI Tracking** | 7.8 (41 reviews) | Not enough data | 
| **Data Collection** | 8.1 (55 reviews) | Not enough data | 
| **Customer Insights** | 8.3 (44 reviews) | Not enough data | 
| **Multi-User Access** | 8.4 (46 reviews) | Not enough data | 
| **Spend Management** | 7.6 (39 reviews) | Not enough data | 
| **White Label** | 7.6 (37 reviews) | Not enough data | 

#### Campaign Activity

| Feature | Click | Microsoft Forms | 
|---|---|---|
| **Campaign Insights** | 8.3 (52 reviews) | Not enough data | 
| **Reports and Dashboards** | 8.4 (54 reviews) | Not enough data | 
| **Campaign Stickiness** | 7.6 (45 reviews) | Not enough data | 
| **Multichannel Tracking** | 7.9 (46 reviews) | Not enough data | 
| **Brand Optimization** | 7.7 (45 reviews) | Not enough data | 
| **Predictive Analytics** | 7.8 (43 reviews) | Not enough data | 

#### Agentic AI - Marketing Analytics

| Feature | Click | Microsoft Forms | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Survey Software](https://www.g2.com/categories/survey)

**Unique to Click (5):** [Marketing Analytics Software](https://www.g2.com/categories/marketing-analytics), [Visitor Identification Software](https://www.g2.com/categories/visitor-identification), [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt), [Marketing Automation Software](https://www.g2.com/categories/marketing-automation), [Transactional Email Software](https://www.g2.com/categories/transactional-email)

**Unique to Microsoft Forms (1):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)


---
## Reviewer Demographics

### By Company Size

| Segment | Click | Microsoft Forms | 
|---|---|---|
| **Small-Business** | 37.7% | 19.2% | 
| **Mid-Market** | 47.8% | 43.7% | 
| **Enterprise** | 14.5% | 37.1% | 

### By Industry

#### Click

- **Information Technology and Services:** 15.2%
- **Computer Software:** 12.1%
- **Marketing and Advertising:** 7.3%
- **Non-Profit Organization Management:** 3.8%
- **Financial Services:** 3.8%
- **Insurance:** 3.5%
- **Higher Education:** 2.8%
- **Construction:** 2.8%
- **Hospital & Health Care:** 2.4%
- **Accounting:** 2.4%
- **Other:** 43.9%

#### Microsoft Forms

- **Information Technology and Services:** 16.6%
- **Education Management:** 7.5%
- **Higher Education:** 7.1%
- **Pharmaceuticals:** 6.0%
- **Computer Software:** 5.1%
- **Primary/Secondary Education:** 3.5%
- **Management Consulting:** 2.9%
- **Oil & Energy:** 2.9%
- **Financial Services:** 2.9%
- **Automotive:** 2.9%
- **Other:** 42.6%

---
## Alternatives

### Alternatives to Click

- [Act-On](https://www.g2.com/products/act-on/reviews) — 4.1/5 stars (1069 reviews)
- [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14768 reviews)
- [Dotdigital](https://www.g2.com/products/dotdigital/reviews) — 4.4/5 stars (1205 reviews)
- [Adobe Campaign](https://www.g2.com/products/adobe-campaign/reviews) — 4.1/5 stars (347 reviews)
- [Constant Contact Advanced Automation](https://www.g2.com/products/constant-contact-advanced-automation/reviews) — 4.4/5 stars (960 reviews)
- [Adobe Marketo Engage](https://www.g2.com/products/adobe-marketo-engage/reviews) — 4.1/5 stars (3136 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14695 reviews)
- [Oracle Eloqua](https://www.g2.com/products/oracle-eloqua/reviews) — 3.9/5 stars (626 reviews)
- [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) — 4.3/5 stars (12969 reviews)
- [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews) — 4.4/5 stars (5422 reviews)

### Alternatives to Microsoft Forms

- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23548 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5179 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1002 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews)
- [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3016 reviews)
- [Mentimeter](https://www.g2.com/products/mentimeter/reviews) — 4.7/5 stars (788 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (951 reviews)

---
## Top Discussions

### Click

- Title: [What is ClickDimensions used for?](https://www.g2.com/discussions/what-is-clickdimensions-used-for) — 2 comments, 1 upvote
  > **Top comment:** "ClickDimensions is a marketing automation platform designed specifically for Microsoft Dynamics 365. It offers a range of tools to help businesses manage..."

### Microsoft Forms

- Title: [Are there any version updates for this software?](https://www.g2.com/discussions/27069-are-there-any-version-updates-for-this-software) — 3 comments
  > **Top comment:** "latest version 1.23. 0.0"
- Title: [What is Microsoft Forms used for?](https://www.g2.com/discussions/what-is-microsoft-forms-used-for) — 2 comments
  > **Top comment:** "MS Forms can be used to get answers and opinions in the form of surveys from different individuals. 

There are several types of questions that can be..."
- Title: [Is Microsoft form free?](https://www.g2.com/discussions/is-microsoft-form-free) — 2 comments
  > **Top comment:** "No you have to pay for microsoft products"
- Title: [Is Microsoft Forms good?](https://www.g2.com/discussions/is-microsoft-forms-good) — 2 comments
  > **Top comment:** "Yes, it is great, both options creating survey and/or quizzes.. Using it in company a lot"
- Title: [Is it right?](https://www.g2.com/discussions/31869-is-it-right) — 2 comments, 1 upvote
  > **Top comment:** "Yes"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/clickdimensions-click-vs-microsoft-forms)