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At a Glance
Market Segments
Mid-Market (48.3% of reviews)
Mid-Market (45.6% of reviews)
Entry-Level Pricing
$635.00
Contact Us
Click
Star Rating
(305)4.0 out of 5
Market Segments
Mid-Market (48.3% of reviews)
Pros & Cons
Entry-Level Pricing
$635.00
Browse all 3 pricing plansDotdigital
Star Rating
(1,118)4.4 out of 5
Market Segments
Mid-Market (45.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Dotdigital excels in "Email Deliverability Management" with a score of 8.8, while Click falls behind with a score of 8.2. Reviewers mention that Dotdigital's robust tools ensure higher inbox placement rates, which is crucial for effective email marketing.
- Reviewers mention that Dotdigital's "Ease of Use" is rated at 8.6, significantly higher than Click's 7.6. Users on G2 appreciate Dotdigital's intuitive interface, making it easier for teams to create and manage campaigns without extensive training.
- G2 users highlight Dotdigital's superior "Automated Email Responses" feature, scoring 8.5 compared to Click's 7.9. Users say that Dotdigital's automation capabilities allow for more personalized customer interactions, enhancing engagement rates.
- Users report that Dotdigital's "Quality of Support" is rated at 8.8, while Click's support is rated at 7.9. Reviewers mention that Dotdigital provides timely and effective assistance, which is essential for resolving issues quickly during campaigns.
- Reviewers mention that Dotdigital's "Dynamic Content" feature scores 8.3, outperforming Click's 7.2. Users say that this functionality allows for more tailored marketing messages, leading to better customer engagement and conversion rates.
- Users on G2 highlight that Dotdigital's "Landing Pages and Forms" feature is rated at 8.1, while Click's is lower at 7.3. Reviewers report that Dotdigital offers more customizable options, which helps in capturing leads effectively.
Pricing
Entry-Level Pricing
Click
Base
$635.00
- Unlimited Users
- Unlimited Contacts
- Email Volume - starting at 50,000 per year included
Dotdigital
Email & SMS
Contact Us
For marketing teams with a need for basic multi-channel marketing automation.
- Single customer view (30 days)
- Email & SMS marketing
- Transactional email & SMS
Free Trial
Click
No trial information availableDotdigital
Free Trial is available
Ratings
Meets Requirements
8.1
239
8.6
945
Ease of Use
7.6
242
8.7
956
Ease of Setup
7.6
146
8.1
501
Ease of Admin
7.8
129
8.4
375
Quality of Support
8.0
237
8.9
925
Has the product been a good partner in doing business?
8.0
130
8.6
374
Product Direction (% positive)
7.9
231
8.9
931
Features by Category
Email Marketing
Not enough data
8.6
119
Not enough data
8.3
122
Not enough data
9.1
117
Not enough data
8.7
123
Not enough data
9.1
119
Not enough data
8.5
117
Not enough data
8.2
102
Not enough data
9.0
46
Not enough data
8.2
43
Reporting & Analytics
Not enough data
8.2
99
|
Verified
Not enough data
8.6
115
Generative AI
Not enough data
7.0
27
Not enough data
6.9
25
Agentic AI - Email Marketing
Not enough data
6.7
25
Not enough data
6.9
25
Not enough data
6.9
25
Not enough data
7.2
24
Not enough data
7.1
24
Integration
Not enough data
8.4
81
Not enough data
7.7
71
Not enough data
7.5
67
Not enough data
7.6
46
Not enough data
7.0
44
Not enough data
7.4
43
Email Marketing
8.2
157
|
Verified
8.9
554
|
Verified
8.5
156
|
Verified
9.1
545
|
Verified
8.2
152
|
Verified
8.8
535
|
Verified
7.9
137
|
Verified
8.6
505
|
Verified
Online Marketing
7.3
134
|
Verified
8.0
449
|
Verified
7.2
126
|
Verified
8.3
486
|
Verified
7.5
121
|
Verified
8.3
478
|
Verified
7.3
124
|
Verified
8.3
496
|
Verified
7.4
112
|
Verified
7.8
403
Lead Management
7.7
122
|
Verified
8.1
380
|
Verified
7.4
117
|
Verified
8.1
411
|
Verified
7.8
126
|
Verified
8.7
491
|
Verified
7.3
117
|
Verified
7.8
350
|
Verified
8.0
112
|
Verified
8.0
361
|
Verified
7.2
113
|
Verified
8.0
386
|
Verified
7.5
107
|
Verified
7.8
352
|
Verified
8.3
126
|
Verified
7.8
371
|
Verified
Campaign Management
7.5
106
|
Verified
8.3
441
|
Verified
7.6
114
|
Verified
8.0
360
|
Verified
7.0
80
|
Verified
7.6
325
|
Verified
6.9
66
7.4
318
Social
7.0
69
|
Verified
7.0
303
7.0
78
|
Verified
7.4
322
|
Verified
6.9
68
|
Verified
7.1
315
|
Verified
7.1
72
|
Verified
7.2
305
|
Verified
6.7
64
|
Verified
7.1
294
|
Verified
Reporting & Analytics
7.8
140
|
Verified
8.5
506
|
Verified
7.6
116
|
Verified
8.1
413
|
Verified
7.0
90
|
Verified
7.8
383
|
Verified
6.7
87
|
Verified
7.7
363
|
Verified
6.8
85
7.4
330
Platform
7.7
102
|
Verified
8.0
358
|
Verified
8.0
100
|
Verified
8.2
316
|
Verified
8.3
105
|
Verified
8.7
369
|
Verified
7.6
74
|
Verified
7.6
279
|
Verified
7.6
90
|
Verified
7.6
305
|
Verified
7.7
107
|
Verified
8.8
354
|
Verified
7.5
77
|
Verified
7.8
284
|
Verified
Agentic AI - Marketing Automation
Not enough data
7.7
26
Not enough data
7.9
25
Not enough data
7.5
24
Not enough data
7.7
25
Not enough data
7.6
26
Not enough data
7.4
27
Integration
7.6
99
|
Verified
8.3
365
|
Verified
7.8
86
|
Verified
7.9
351
|
Verified
7.2
77
|
Verified
7.6
312
|
Verified
Administration
7.9
38
8.5
149
6.9
36
7.8
138
7.0
35
7.8
144
7.6
35
8.8
142
7.4
29
Feature Not Available
7.4
28
7.7
128
Integrations
7.2
24
7.4
110
7.0
25
7.4
111
7.3
22
7.6
116
7.5
29
7.7
120
Platform
7.4
27
8.0
123
7.5
27
8.0
123
7.2
24
7.6
114
7.4
29
8.0
122
7.3
25
8.2
134
8.0
36
8.4
137
7.5
31
7.8
114
8.2
33
8.7
137
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Diagnosis
Not enough data
7.8
251
Not enough data
7.9
259
Not enough data
8.3
284
Not enough data
8.2
258
Tracking
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
307
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reporting
Not enough data
8.7
304
Not enough data
8.5
284
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Deliverability
Not enough data
7.1
12
Not enough data
7.2
13
Not enough data
7.3
13
Not enough data
7.2
13
Not enough data
6.9
13
Campaigns
Not enough data
9.3
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
9.0
5
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Agentic AI - Push Notification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Segmentation
Not enough data
9.3
5
Not enough data
9.0
5
Targeting
Not enough data
Not enough data
Not enough data
Not enough data
Triggered Content
Not enough data
Feature Not Available
Not enough data
9.3
5
Not enough data
9.0
5
Personalized Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization Engines
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
Not enough data
8.1
275
Not enough data
Feature Not Available
Not enough data
8.0
250
Not enough data
8.4
269
Edit
Not enough data
7.7
247
Not enough data
8.8
283
Not enough data
8.3
264
Logistics
Not enough data
8.4
287
Not enough data
7.8
250
Not enough data
8.0
258
Not enough data
8.2
254
Generative AI
Not enough data
7.3
196
Not enough data
7.1
190
Agentic AI - Email Template Builder
Not enough data
7.2
20
Not enough data
7.1
19
Text Messaging
Not enough data
8.7
59
Not enough data
Feature Not Available
Not enough data
8.4
59
Not enough data
8.0
57
Not enough data
8.4
57
Not enough data
7.3
52
Not enough data
8.5
60
Not enough data
8.2
55
SMS Platform
Not enough data
7.8
58
Not enough data
8.4
58
Not enough data
7.4
48
Not enough data
Feature Not Available
Not enough data
8.0
49
Not enough data
8.5
51
Agentic AI - SMS Marketing
Not enough data
6.3
8
Not enough data
6.5
8
Not enough data
6.9
8
Not enough data
6.5
8
Not enough data
6.7
8
Not enough data
6.5
8
Data Sourcing
Not enough data
8.1
79
Not enough data
8.2
78
Not enough data
8.5
76
Not enough data
8.3
81
Intelligence
Not enough data
8.5
78
Not enough data
7.8
72
Not enough data
7.6
72
Content & Collaboration
8.8(won by default)
24
Not enough data
8.5(won by default)
25
Not enough data
8.5(won by default)
21
Not enough data
8.0(won by default)
23
Not enough data
8.7(won by default)
25
Not enough data
8.7(won by default)
25
Not enough data
Social Management
8.3(won by default)
24
Not enough data
8.8(won by default)
27
Not enough data
8.5(won by default)
25
Not enough data
8.3(won by default)
24
Not enough data
8.2(won by default)
19
Not enough data
8.4(won by default)
24
Not enough data
8.6(won by default)
7
Not enough data
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.7
120
Not enough data
8.6
116
Platform Data
Not enough data
8.3
124
Not enough data
8.0
111
Not enough data
8.2
126
Not enough data
8.1
114
Platform Additional Functionality
Not enough data
8.3
78
Not enough data
8.1
116
Not enough data
7.9
107
Agentic AI - Customer Journey Analytics
Not enough data
6.9
13
Not enough data
6.9
13
Not enough data
6.9
13
Not enough data
7.2
13
Functionality
Not enough data
8.0
192
Not enough data
7.9
170
Not enough data
7.9
175
Support
Not enough data
8.0
193
Not enough data
8.3
183
Not enough data
8.8
203
Page Customization
Not enough data
8.7
86
Not enough data
8.4
82
Not enough data
8.2
78
Not enough data
8.3
61
Page Optimization
Not enough data
Feature Not Available
Not enough data
8.5
77
Not enough data
8.1
70
Not enough data
7.3
64
Integrations
Not enough data
7.7
65
Not enough data
8.3
72
Not enough data
8.0
69
Generative AI
Not enough data
7.4
58
Agentic AI - Landing Page Builders
Not enough data
7.7
8
Survey Management
8.3
39
Not enough data
8.0
38
Not enough data
7.8
39
Not enough data
8.2
38
Not enough data
Survey Customization
7.8
34
Not enough data
7.6
36
Not enough data
7.5
35
Not enough data
6.9
31
Not enough data
Survey Insights
8.2
36
Not enough data
8.0
32
Not enough data
8.2
38
Not enough data
7.8
37
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Visitor Identification
Not enough data
Not enough data
Agentic AI - Personalization
Not enough data
8.1
15
Not enough data
7.6
15
Not enough data
7.7
15
Not enough data
7.1
15
Not enough data
7.4
14
Not enough data
7.9
14
Analysis
Not enough data
8.2
86
|
Verified
Not enough data
8.6
100
Not enough data
8.0
83
|
Verified
Not enough data
7.9
86
|
Verified
Campaigns
Not enough data
8.3
85
Not enough data
7.7
80
|
Verified
Not enough data
8.0
82
Not enough data
7.7
78
|
Verified
Not enough data
9.1
106
|
Verified
Not enough data
8.8
99
|
Verified
Engagement
Not enough data
7.8
79
|
Verified
Platform
Not enough data
8.4
99
|
Verified
Not enough data
8.2
88
|
Verified
Not enough data
8.3
83
|
Verified
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Operations
7.8
41
Not enough data
8.1
55
Not enough data
8.3
44
Not enough data
8.4
46
Not enough data
7.6
39
Not enough data
7.6
37
Not enough data
Campaign Activity
8.3
52
Not enough data
8.4
54
Not enough data
7.6
45
Not enough data
7.9
46
Not enough data
7.7
45
Not enough data
7.8
43
Not enough data
Agentic AI - Marketing Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Click and Dotdigital are categorized as Marketing Automation and Transactional Email
Unique Categories
Click is categorized as Marketing Analytics, Visitor Identification, Social Media Management, and Survey
Dotdigital is categorized as SMS Marketing, Customer Data Platform (CDP), Personalization, Email Marketing, Mobile Marketing, Communication Platform as a Service (CPaaS), Email Deliverability, Email Template Builder, WhatsApp Marketing, Personalization Engines, Customer Journey Analytics, Push Notification, and Landing Page Builders
Reviews
Reviewers' Company Size
Click
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Dotdigital
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.4%
Computer Software
12.2%
Marketing and Advertising
7.3%
Non-Profit Organization Management
3.8%
Financial Services
3.8%
Other
57.3%
Retail
11.7%
Marketing and Advertising
7.7%
Non-Profit Organization Management
7.6%
Financial Services
3.7%
Consumer Goods
3.2%
Other
66.1%
Alternatives
Discussions
What is ClickDimensions used for?
2 Comments
AR
ClickDimensions email statistics deliver a robust overview of key metrics such as unsubscribes and open rates, enabling you to effectively evaluate the...Read more
Click has no more discussions with answers
Can dotMailer track attachments?
2 Comments
CL
Yes, if they're added as link or button in email Read more
What's the next big showstopping element or functionality element?
1 Comment
MJ
Hi Christophe,
You can view our public facing roadmap here https://r1.dotdigital-pages.com/p/35E-386/the-engagement-cloud-roadmap
Thanks,
MarkRead more
Can I have a loyalist dot digital trooper t shirt
1 Comment
MJ
Hi Tony, of course and thanks for the great video review. Please send me a message directly at marketing@dotdigital.comRead more
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