Compare ClickDesk and Olark 
At a Glance
Market Segments
Small-Business (44.7% of reviews)
Small-Business (49.5% of reviews)
Entry-Level Pricing
$19.99 per month
$17 per month
ClickDesk
Star Rating
(48)3.8 out of 5
Market Segments
Small-Business (44.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$19.99 per month
Browse all 3 pricing plansOlark
Star Rating
(224)4.3 out of 5
Market Segments
Small-Business (49.5% of reviews)
Pros & Cons
Entry-Level Pricing
$17 per month
Learn more about OlarkClickDesk vs Olark
When assessing the two solutions, reviewers found Olark easier to use, set up, and administer. Reviewers also preferred doing business with Olark overall.
- Reviewers felt that Olark meets the needs of their business better than ClickDesk.
- When comparing quality of ongoing product support, reviewers felt that Olark is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Olark over ClickDesk.
Pricing
Entry-Level Pricing
Olark
Olark Live Chat
$17
per month
- Per Operator
- Customize Your Design
- Chat Ratings
Free Trial
ClickDesk
No trial information availableOlark
Free Trial is available
Ratings
Meets Requirements
8.3
44
8.9
209
Ease of Use
8.5
44
9.3
211
Ease of Setup
8.7
22
9.0
113
Ease of Admin
8.1
24
9.0
115
Quality of Support
7.8
43
8.8
174
Has the product been a good partner in doing business?
8.0
23
9.1
108
Product Direction (% positive)
7.9
44
8.2
210
Features by Category
Ticket and Case Management
8.6
17
|
Verified
Not enough data
8.4
17
|
Verified
Not enough data
8.6
17
|
Verified
Not enough data
8.8
18
|
Verified
Not enough data
9.4
15
Not enough data
Feature Not Available
Not enough data
8.9
17
|
Verified
Not enough data
8.8
17
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
9.0
17
|
Verified
Not enough data
8.9
18
|
Verified
Not enough data
9.4
17
|
Verified
Not enough data
8.6
17
|
Verified
Not enough data
Feature Not Available
Not enough data
Platform
8.6
6
|
Verified
Not enough data
8.1
30
|
Verified
7.7
97
|
Verified
9.5
7
|
Verified
Not enough data
8.9
6
|
Verified
Not enough data
8.3
16
|
Verified
Not enough data
8.8
16
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
7.9
26
|
Verified
9.3
111
|
Verified
7.3
27
|
Verified
8.8
108
|
Verified
8.0
22
8.2
54
8.2
24
9.7
5
Not enough data
Not enough data
Internal Use
8.1
30
|
Verified
7.7
97
|
Verified
7.7
25
|
Verified
8.8
103
|
Verified
7.8
24
|
Verified
8.3
74
|
Verified
7.9
24
8.0
5
7.7
24
|
Verified
8.1
6
7.4
26
|
Verified
8.7
32
|
Verified
Reviews
Reviewers' Company Size
ClickDesk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Olark
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
8.5%
Telecommunications
6.4%
Education Management
6.4%
Marketing and Advertising
6.4%
Information Technology and Services
6.4%
Other
66.0%
Computer Software
19.5%
Internet
11.4%
Retail
6.4%
Education Management
4.5%
Marketing and Advertising
4.1%
Other
54.1%
Alternatives
Discussions
ClickDesk has no discussions with answers
What is Olark chat?
1 Comment
LT
Olark Chat is an app that lives on your website and lets visitors connect with agents at your company for real-time support and feedback, and it can be...Read more
Olark has no more discussions with answers
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