# Cleo Integration Cloud vs IBM Sterling B2B Integration SaaS Comparison --- ## AI Generated Summary - **G2 reviewers report** that Cleo Integration Cloud excels in **customer support** , with users highlighting the personable and genuine approach of their implementation engineers. One user noted that the setup process for a new Trading Partner was made easy, even for those with little prior experience. - **Users say** that IBM Sterling B2B Integration SaaS offers a **lightweight and integrated solution** for data processing needs. Reviewers appreciate its ability to seamlessly exchange and transform data, making it a versatile tool for various tasks, from file transfer to validation. - **According to verified reviews** , Cleo Integration Cloud stands out for its **powerful transformation capabilities** and flexibility in handling complex integration scenarios. Users commend its robust support for building business processes and managing data flows effectively. - **Reviewers mention** that while both platforms are user-friendly, IBM Sterling B2B Integration SaaS has a slight edge in **ease of administration** , with users finding it straightforward to manage and configure their integrations. - **G2 reviewers highlight** that Cleo Integration Cloud has a strong focus on **data exchange and mapping** , with users praising its capabilities in these areas. This makes it particularly suitable for organizations that require intricate data handling and transformation. - **Users report** that IBM Sterling B2B Integration SaaS is a reliable partner in business, with a high score in **product direction**. Reviewers appreciate its consistent performance and the ability to integrate with other applications, enhancing its overall utility. | | Cleo Integration Cloud | IBM Sterling B2B Integration SaaS | |---|---|---| | **Star Rating** | 4.4 out of 5 | 4.5 out of 5 | | **Total Reviews** | 593 | 52 | | **Largest Market Segment** | Mid-Market (51.0% of reviews) | Small-Business (39.2% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Cleo Integration Cloud Pros: - Customer Support (8 reviews) - Connectivity (7 reviews) Cons: - Difficult Learning (5 reviews) - Expensive (4 reviews) ### IBM Sterling B2B Integration SaaS Pros: - Ease of Use (3 reviews) - Easy Integrations (2 reviews) Cons: - Poor Interface Design (1 reviews) --- ## Ratings Comparison | Rating | Cleo Integration Cloud | IBM Sterling B2B Integration SaaS | |---|---|---| | **Meets Requirements** | 8.9 (466 reviews) | 8.7 (28 reviews) | | **Ease of Use** | 8.5 (467 reviews) | 8.5 (32 reviews) | | **Ease of Setup** | 8.0 (317 reviews) | 8.2 (19 reviews) | | **Ease of Admin** | 8.4 (286 reviews) | 8.8 (15 reviews) | | **Quality of Support** | 8.8 (461 reviews) | 8.7 (29 reviews) | | **Has the product been a good partner in doing business?** | 8.9 (288 reviews) | 9.1 (23 reviews) | | **Product Direction (% positive)** | 8.5 (460 reviews) | 7.9 (28 reviews) | --- ## Pricing ### Cleo Integration Cloud #### Entry-Level Pricing No pricing available #### Free Trial No information available ### IBM Sterling B2B Integration SaaS #### Entry-Level Pricing No pricing available #### Free Trial Yes --- ## Features Comparison By Category ### Integration Brokerage | Product | Score | Reviews | |---|---|---| | **Cleo Integration Cloud** | 9.0/10 | 73 | | **IBM Sterling B2B Integration SaaS** | N/A | N/A | #### Data | Feature | Cleo Integration Cloud | IBM Sterling B2B Integration SaaS | |---|---|---| | **Information Tracking** | 9.0 (63 reviews) | Not enough data | | **Data Duplication** | 8.9 (58 reviews) | Not enough data | | **Security** | 9.0 (65 reviews) | Not enough data | | **Scheduling** | 8.9 (60 reviews) | Not enough data | #### Logistics | Feature | Cleo Integration Cloud | IBM Sterling B2B Integration SaaS | |---|---|---| | **Scaling** | 9.2 (62 reviews) | Not enough data | | **Automation** | 8.8 (65 reviews) | Not enough data | | **Communication** | 9.1 (61 reviews) | Not enough data | | **Copy** | 8.9 (61 reviews) | Not enough data | | **Integration ** | 9.2 (65 reviews) | Not enough data | ### Managed File Transfer (MFT) | Product | Score | Reviews | |---|---|---| | **Cleo Integration Cloud** | 8.7/10 | 131 | | **IBM Sterling B2B Integration SaaS** | N/A | N/A | #### Data Delivery | Feature | Cleo Integration Cloud | IBM Sterling B2B Integration SaaS | |---|---|---| | **Load Balancing** | 8.8 (99 reviews) ✓ Verified | Not enough data | | **Application Integration** | 8.8 (108 reviews) ✓ Verified | Not enough data | | **File Transfer Acceleration** | 9.0 (102 reviews) ✓ Verified | Not enough data | | **Content Routing** | 8.7 (103 reviews) ✓ Verified | Not enough data | #### Functionality | Feature | Cleo Integration Cloud | IBM Sterling B2B Integration SaaS | |---|---|---| | **Mobile Support** | 8.1 (81 reviews) ✓ Verified | Not enough data | | **Encryption** | 9.0 (115 reviews) ✓ Verified | Not enough data | | **Extensibility** | 8.8 (100 reviews) ✓ Verified | Not enough data | | **Reporting and Analytics** | 8.3 (104 reviews) ✓ Verified | Not enough data | #### Governance | Feature | Cleo Integration Cloud | IBM Sterling B2B Integration SaaS | |---|---|---| | **Access Control** | 8.5 (99 reviews) ✓ Verified | Not enough data | | **Compliance** | 8.7 (99 reviews) ✓ Verified | Not enough data | | **Provisioning and Governance** | 8.8 (104 reviews) ✓ Verified | Not enough data | #### Core Transfer Infrastructure - Managed File Transfer (MFT) | Feature | Cleo Integration Cloud | IBM Sterling B2B Integration SaaS | |---|---|---| | **Load Balancing** | 8.8 (99 reviews) ✓ Verified | Not enough data | | **File Transfer Acceleration** | Not enough data | Not enough data | | **Application Integration** | Not enough data | Not enough data | | **Content Routing** | Not enough data | Not enough data | #### Platform Capabilities - Managed File Transfer (MFT) | Feature | Cleo Integration Cloud | IBM Sterling B2B Integration SaaS | |---|---|---| | **Encryption** | 9.0 (115 reviews) ✓ Verified | Not enough data | | **Mobile Support** | Not enough data | Not enough data | | **Reporting and Analytics** | Not enough data | Not enough data | | **Extensibility** | Not enough data | Not enough data | #### Security & Compliance Controls - Managed File Transfer (MFT) | Feature | Cleo Integration Cloud | IBM Sterling B2B Integration SaaS | |---|---|---| | **Access Control** | 8.5 (99 reviews) ✓ Verified | Not enough data | | **Compliance** | 8.7 (99 reviews) ✓ Verified | Not enough data | | **Provisioning and Governance** | 8.8 (104 reviews) ✓ Verified | Not enough data | #### Intelligent Automation & AI - Managed File Transfer (MFT) | Feature | Cleo Integration Cloud | IBM Sterling B2B Integration SaaS | |---|---|---| | **Anomaly Detection** | Not enough data | Not enough data | | **Automated Policy Enforcement** | Not enough data | Not enough data | | **Predictive Resource Allocation** | Not enough data | Not enough data | | **Intelligent Routing** | Not enough data | Not enough data | ### Electronic Data Interchange (EDI) | Product | Score | Reviews | |---|---|---| | **Cleo Integration Cloud** | 9.0/10 | 189 | | **IBM Sterling B2B Integration SaaS** | 8.5/10 | 26 | #### Functionality | Feature | Cleo Integration Cloud | IBM Sterling B2B Integration SaaS | |---|---|---| | **Data Exchange** | 9.4 (160 reviews) ✓ Verified | 8.6 (23 reviews) ✓ Verified | | **Data Mapping** | 9.2 (145 reviews) ✓ Verified | 8.4 (22 reviews) ✓ Verified | #### Management | Feature | Cleo Integration Cloud | IBM Sterling B2B Integration SaaS | |---|---|---| | **Workflow Management** | 9.0 (130 reviews) ✓ Verified | 8.7 (21 reviews) ✓ Verified | | **Exception Handling** | 8.9 (77 reviews) | 8.3 (22 reviews) ✓ Verified | | **Real Time Reporting** | 8.8 (128 reviews) ✓ Verified | 8.3 (23 reviews) ✓ Verified | #### Integrations | Feature | Cleo Integration Cloud | IBM Sterling B2B Integration SaaS | |---|---|---| | **Third Party Integration** | 8.8 (137 reviews) ✓ Verified | 8.7 (21 reviews) ✓ Verified | | **BI Tools Integration** | 8.4 (101 reviews) ✓ Verified | 7.7 (21 reviews) ✓ Verified | #### Security | Feature | Cleo Integration Cloud | IBM Sterling B2B Integration SaaS | |---|---|---| | **Communication Protocols** | 9.1 (139 reviews) ✓ Verified | 8.8 (22 reviews) ✓ Verified | | **EDI Standards** | 9.3 (135 reviews) ✓ Verified | 8.7 (23 reviews) ✓ Verified | #### Support | Feature | Cleo Integration Cloud | IBM Sterling B2B Integration SaaS | |---|---|---| | **EDI Testing** | 9.1 (141 reviews) ✓ Verified | Feature Not Available | ### iPaaS | Product | Score | Reviews | |---|---|---| | **Cleo Integration Cloud** | 8.6/10 | 213 | | **IBM Sterling B2B Integration SaaS** | N/A | N/A | #### Development | Feature | Cleo Integration Cloud | IBM Sterling B2B Integration SaaS | |---|---|---| | **Real-Time Integration** | 8.8 (143 reviews) | Not enough data | | **API Designer** | 8.7 (15 reviews) ✓ Verified | Not enough data | | **Flow Designer** | 8.8 (15 reviews) ✓ Verified | Not enough data | | **Pre-Built Connectors** | 8.6 (15 reviews) ✓ Verified | Not enough data | | **Custom Connectors** | 8.2 (15 reviews) ✓ Verified | Not enough data | | **Reusable connectors** | 8.7 (13 reviews) | Not enough data | | **Multi - tenant architecture** | 8.7 (13 reviews) | Not enough data | #### Management | Feature | Cleo Integration Cloud | IBM Sterling B2B Integration SaaS | |---|---|---| | **Monitoring & Notification** | 8.7 (15 reviews) ✓ Verified | Not enough data | | **Routing And Orchestration** | 8.7 (15 reviews) ✓ Verified | Not enough data | | **Data Mapping** | 8.9 (15 reviews) ✓ Verified | Not enough data | | **Data Transformation** | 9.0 (16 reviews) ✓ Verified | Not enough data | | **API Management** | 9.1 (13 reviews) | Not enough data | #### Security | Feature | Cleo Integration Cloud | IBM Sterling B2B Integration SaaS | |---|---|---| | **Data Encryption** | 8.9 (15 reviews) ✓ Verified | Not enough data | | **Security Standards** | 9.0 (15 reviews) ✓ Verified | Not enough data | | **Communication Protocol** | 8.9 (14 reviews) ✓ Verified | Not enough data | #### Integration Options | Feature | Cleo Integration Cloud | IBM Sterling B2B Integration SaaS | |---|---|---| | **Data Virtualization** | 8.9 (14 reviews) ✓ Verified | Not enough data | | **Managed File Transfers** | 9.0 (14 reviews) ✓ Verified | Not enough data | | **Big Data Processing** | 8.5 (14 reviews) ✓ Verified | Not enough data | | **EDI** | 9.5 (16 reviews) ✓ Verified | Not enough data | #### Deployment | Feature | Cleo Integration Cloud | IBM Sterling B2B Integration SaaS | |---|---|---| | **Hybrid** | 8.6 (11 reviews) | Not enough data | | **Cloud to Cloud** | 8.9 (12 reviews) | Not enough data | --- ## Categories **Shared Categories (1):** [Electronic Data Interchange (EDI) Software](https://www.g2.com/categories/electronic-data-interchange-edi) **Unique to Cleo Integration Cloud (4):** [Managed File Transfer (MFT) Software](https://www.g2.com/categories/managed-file-transfer-mft), [Integration Brokerage Software](https://www.g2.com/categories/integration-brokerage), [iPaaS Software](https://www.g2.com/categories/ipaas), [On-Premise Data Integration Software](https://www.g2.com/categories/on-premise-data-integration) --- ## Reviewer Demographics ### By Company Size | Segment | Cleo Integration Cloud | IBM Sterling B2B Integration SaaS | |---|---|---| | **Small-Business** | 19.1% | 39.2% | | **Mid-Market** | 51.0% | 25.5% | | **Enterprise** | 29.9% | 35.3% | ### By Industry #### Cleo Integration Cloud - **Transportation/Trucking/Railroad:** 13.0% - **Logistics and Supply Chain:** 9.2% - **Retail:** 5.9% - **Consumer Goods:** 5.8% - **Food & Beverages:** 5.6% - **Information Technology and Services:** 5.6% - **Wholesale:** 4.9% - **Food Production:** 4.3% - **Hospital & Health Care:** 3.8% - **Automotive:** 3.6% - **Other:** 38.4% #### IBM Sterling B2B Integration SaaS - **Logistics and Supply Chain:** 9.8% - **Retail:** 7.8% - **Information Technology and Services:** 7.8% - **Electrical/Electronic Manufacturing:** 5.9% - **Banking:** 5.9% - **Animation:** 3.9% - **Education Management:** 3.9% - **Computer Software:** 3.9% - **Hospital & Health Care:** 3.9% - **Consumer Electronics:** 3.9% - **Other:** 43.1% --- ## Alternatives ### Alternatives to Cleo Integration Cloud - [TrueCommerce EDI](https://www.g2.com/products/truecommerce-edi/reviews) — 4.4/5 stars (438 reviews) - [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) — 4.5/5 stars (773 reviews) - [SPS Commerce Fulfillment EDI](https://www.g2.com/products/sps-commerce-fulfillment-edi/reviews) — 4.3/5 stars (660 reviews) - [Boomi](https://www.g2.com/products/boomi/reviews) — 4.4/5 stars (506 reviews) - [Jitterbit](https://www.g2.com/products/jitterbit/reviews) — 4.5/5 stars (622 reviews) - [GoAnywhere MFT](https://www.g2.com/products/goanywhere-mft/reviews) — 4.6/5 stars (437 reviews) - [Progress MOVEit](https://www.g2.com/products/progress-moveit/reviews) — 4.4/5 stars (529 reviews) - [Celigo](https://www.g2.com/products/celigo/reviews) — 4.6/5 stars (1069 reviews) - [IBM Sterling B2B Integrator](https://www.g2.com/products/ibm-sterling-b2b-integrator/reviews) — 4.2/5 stars (42 reviews) - [SAP Integration Suite](https://www.g2.com/products/sap-integration-suite/reviews) — 4.3/5 stars (339 reviews) ### Alternatives to IBM Sterling B2B Integration SaaS - [Boomi](https://www.g2.com/products/boomi/reviews) — 4.4/5 stars (506 reviews) - [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) — 4.5/5 stars (773 reviews) - [SPS Commerce Fulfillment EDI](https://www.g2.com/products/sps-commerce-fulfillment-edi/reviews) — 4.3/5 stars (660 reviews) - [TrueCommerce EDI](https://www.g2.com/products/truecommerce-edi/reviews) — 4.4/5 stars (438 reviews) - [Jitterbit](https://www.g2.com/products/jitterbit/reviews) — 4.5/5 stars (622 reviews) - [Celigo](https://www.g2.com/products/celigo/reviews) — 4.6/5 stars (1069 reviews) - [SAP Integration Suite](https://www.g2.com/products/sap-integration-suite/reviews) — 4.3/5 stars (339 reviews) - [AWS Transfer Family](https://www.g2.com/products/aws-transfer-family/reviews) — 4.3/5 stars (211 reviews) - [eZCom Software EDI](https://www.g2.com/products/ezcom-software-edi/reviews) — 4.7/5 stars (275 reviews) - [OpenText Business Network Cloud EDI](https://www.g2.com/products/opentext-business-network-cloud-edi/reviews) — 4.1/5 stars (41 reviews) --- ## Top Discussions ### Cleo Integration Cloud - Title: [When we have our own servers why should we use cloud?](https://www.g2.com/discussions/49738-when-we-have-our-own-servers-why-should-we-use-cloud) — 4 comments, 1 upvote > **Top comment:** "You don't need to be in the cloud but if you want to have a reliable and stable system, up to date software, easy to support and cost efficiency, this is..." - Title: [CIC Private edition](https://www.g2.com/discussions/29603-cic-private-edition) — 2 comments, 1 upvote > **Top comment:** "Hi Ajit, I am not sure if someone responded to you. However, I am sure we could put you in touch with a customer who has made the migration...." - Title: [How is error tracking/reporting handled within Cleo Integration Cloud?](https://www.g2.com/discussions/tracking-and-reporting) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "Cleo Integration Cloud provides various options for error tracking/reporting that can be customized based on a specific customer’s desire on how they’d like..." - Title: [Did anyone integrated CIC with Shopify?](https://www.g2.com/discussions/did-anyone-integrated-cic-with-shopify-1e39b73f-b217-4177-8eb9-40b371a938c5) — 1 comment, 1 upvote > **Top comment:** "Test your speed with this fun game https://drifthunters.online" - Title: [Can you update Training material with new scenario and examples.](https://www.g2.com/discussions/can-you-update-training-material-with-new-scenario-and-examples-55a5cd43-cae3-4c3c-a752-e3a26db6fdc5) — 1 comment, 1 upvote > **Top comment:** "Hi Vignesh, Love the idea! In fact, our team has a ton of new and in-depth training content coming in 2022. In the meantime, if you would like a quick..." ### IBM Sterling B2B Integration SaaS - Title: [How can Small Business use the facility and grow?](https://www.g2.com/discussions/how-can-small-business-use-the-facility-and-grow) — 1 comment, 2 upvotes > **Top comment:** "EDI" --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cleo-integration-cloud-vs-ibm-sterling-b2b-integration-saas)