Compare Cleo Integration Cloud and Files.com 
At a Glance
Market Segments
Mid-Market (50.9% of reviews)
Mid-Market (44.5% of reviews)
Entry-Level Pricing
No pricing available
Free Trial
Cleo Integration Cloud
Star Rating
(547)4.4 out of 5
Market Segments
Mid-Market (50.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Cleo Integration CloudFiles.com
Star Rating
(289)4.6 out of 5
Market Segments
Mid-Market (44.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Cleo Integration Cloud excels in facilitating seamless data exchanges with trading partners, making it particularly beneficial for organizations that handle complex EDI integrations. Users appreciate its centralized and user-friendly interface, which allows for real-time monitoring and troubleshooting of transactions.
- Users say that Files.com stands out for its ease of use and reliability, with many highlighting how quickly they can share files. The platform is described as secure and dependable, with a customer support team that responds promptly to inquiries, enhancing the overall user experience.
- Reviewers mention that while Cleo Integration Cloud offers robust features for managing EDI transactions, it may face challenges in meeting specific workflow needs for some users, particularly regarding configuration complexities. This can lead to a steeper learning curve compared to its competitors.
- According to verified reviews, Files.com has a higher overall satisfaction rating, reflecting its strong market presence and user-friendly design. Users consistently praise its straightforward functionality, which "just works," making it a preferred choice for those seeking a hassle-free file transfer solution.
- G2 reviewers highlight that Cleo Integration Cloud's strengths lie in its advanced integration capabilities, particularly for organizations with multiple trading partners. However, the platform's lower G2 Score indicates that it may not be as widely favored as Files.com, which has garnered more recent positive feedback.
- Users report that Files.com not only meets but often exceeds expectations in terms of support quality and ease of setup. The platform's intuitive design allows for quick onboarding, which is a significant advantage for teams looking to implement a file transfer solution without extensive training.
Pricing
Entry-Level Pricing
Cleo Integration Cloud
No pricing availableFiles.com
Files.com
Free Trial
Join over 4,000 companies who trust Files.com for Secure File Orchestration. Your 7 Day Free Trial Includes:
- Full access to the entire Files.com platform, including all integrations, automations, protocols, and APIs
- Unlimited access to the industry's best support and onboarding team (we're rated #1 on G2)
- All the transfer, storage, and API calls that you need for your PoC and trial testing
Free Trial
Cleo Integration Cloud
No trial information availableFiles.com
Free Trial is available
Ratings
Meets Requirements
8.9
435
9.5
238
Ease of Use
8.4
435
9.3
243
Ease of Setup
8.0
284
9.4
218
Ease of Admin
8.4
281
9.4
191
Quality of Support
8.8
431
9.5
207
Has the product been a good partner in doing business?
8.9
284
9.5
187
Product Direction (% positive)
8.5
430
9.3
224
Features by Category
Data
9.0
62
Not enough data
8.9
59
Not enough data
9.0
65
Not enough data
9.0
61
Not enough data
Logistics
9.2
62
Not enough data
8.8
65
Not enough data
9.1
61
Not enough data
8.9
61
Not enough data
9.2
65
Not enough data
Data Delivery
8.8
96
|
Verified
Feature Not Available
8.8
106
|
Verified
9.0
95
9.0
100
|
Verified
9.1
87
8.7
102
|
Verified
Feature Not Available
Functionality
8.1
80
|
Verified
8.7
86
8.9
113
|
Verified
9.4
98
8.7
99
|
Verified
9.1
88
8.3
103
|
Verified
8.4
91
Governance
8.4
98
|
Verified
8.8
91
8.7
98
|
Verified
9.3
89
8.8
103
|
Verified
9.5
92
Core Transfer Infrastructure - Managed File Transfer (MFT)
8.8
96
|
Verified
Feature Not Available
Not enough data
8.9
23
Not enough data
9.4
27
Not enough data
8.5
23
Platform Capabilities - Managed File Transfer (MFT)
8.9
113
|
Verified
9.4
98
Not enough data
8.0
20
Not enough data
8.3
23
Not enough data
9.2
22
Security & Compliance Controls - Managed File Transfer (MFT)
8.4
98
|
Verified
8.8
91
8.7
98
|
Verified
9.3
89
8.8
103
|
Verified
9.5
92
Intelligent Automation & AI - Managed File Transfer (MFT)
Not enough data
6.8
19
Not enough data
6.8
19
Not enough data
6.9
19
Not enough data
7.4
19
Management
Not enough data
9.5
167
Not enough data
9.3
148
Not enough data
9.0
134
Not enough data
9.4
159
Functionality
Not enough data
9.7
168
Not enough data
9.0
123
Not enough data
9.1
130
Not enough data
8.6
120
Security
Not enough data
9.3
142
Not enough data
9.5
156
Not enough data
9.5
157
Functionality
9.3
140
|
Verified
Not enough data
9.1
135
|
Verified
Not enough data
Management
8.9
123
|
Verified
Not enough data
8.9
70
Not enough data
8.7
118
|
Verified
Not enough data
Integrations
8.8
121
|
Verified
Not enough data
8.4
102
|
Verified
Not enough data
Security
9.0
130
|
Verified
Not enough data
9.3
132
|
Verified
Not enough data
Support
9.1
135
|
Verified
Not enough data
Development
8.8
143
9.2
20
8.8
16
|
Verified
7.2
9
8.9
16
|
Verified
7.6
9
8.6
16
|
Verified
9.4
11
8.3
16
|
Verified
9.0
12
8.8
14
9.2
11
8.8
14
8.5
10
Management
8.8
16
|
Verified
8.2
12
8.8
16
|
Verified
7.9
8
9.0
16
|
Verified
7.7
8
9.0
17
|
Verified
7.7
8
9.2
14
7.7
8
Security
9.0
16
|
Verified
9.1
11
9.1
16
|
Verified
8.9
12
9.0
15
|
Verified
9.7
11
Integration Options
9.0
15
|
Verified
9.2
8
9.1
15
|
Verified
9.7
11
8.6
15
|
Verified
7.4
7
9.4
15
|
Verified
7.1
7
Deployment
8.8
12
9.5
10
9.0
13
9.2
11
Categories
Categories
Shared Categories
Cleo Integration Cloud and Files.com are categorized as Managed File Transfer (MFT) and iPaaS
Unique Categories
Cleo Integration Cloud is categorized as Electronic Data Interchange (EDI), Integration Brokerage, and On-Premise Data Integration
Files.com is categorized as File Transfer Protocol (FTP)
Reviews
Reviewers' Company Size
Cleo Integration Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Files.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Transportation/Trucking/Railroad
13.5%
Logistics and Supply Chain
9.4%
Information Technology and Services
5.9%
Consumer Goods
5.7%
Food & Beverages
5.3%
Other
60.1%
Information Technology and Services
10.3%
Computer Software
10.0%
Hospital & Health Care
8.9%
Financial Services
6.6%
Retail
4.4%
Other
59.8%
Alternatives
Discussions
When we have our own servers why should we use cloud?
4 Comments
AB
You don't need to be in the cloud but if you want to have a reliable and stable system, up to date software, easy to support and cost efficiency, this is...Read more
CIC Private edition
2 Comments
TP
Hi Ajit,
I am not sure if someone responded to you. However, I am sure we could put you in touch with a customer who has made the migration....Read more
How is error tracking/reporting handled within Cleo Integration Cloud?
2 Comments
Official Response from Cleo Integration Cloud
Cleo Integration Cloud provides various options for error tracking/reporting that can be customized based on a specific customer’s desire on how they’d like...Read more
What is Brickftp?
2 Comments
KJ
BrickFTP is the former name of files.com. Same company. New name (as of a few years ago).Read more
How to use file com?
2 Comments
BB
I had to leave files.com because they raised their rates exponentially (as they all do once they think you have too much data there to switch). L8r!Read more
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