Compare ClearlyRated and Reviews.io 
At a Glance
Market Segments
Mid-Market (61.7% of reviews)
Small-Business (84.7% of reviews)
Entry-Level Pricing
Contact Us
$29.00 300 Review Invites Per Month
ClearlyRated
Star Rating
(122)4.8 out of 5
Market Segments
Mid-Market (61.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansReviews.io
Star Rating
(630)4.8 out of 5
Market Segments
Small-Business (84.7% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 300 Review Invites Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Reviews.io excels in customer support, with users highlighting the quick resolution of issues and the helpfulness of the onboarding process. Many appreciate the intuitive system that makes it easy to get started.
- Users say ClearlyRated stands out for its user-friendly survey design and implementation, with feedback indicating that the initial setup is straightforward and allows for quick integration. This ease of use is particularly beneficial for clients and internal staff.
- Reviewers mention that Reviews.io provides excellent tools for consolidating reviews, including well-integrated user-generated content and customer questions, which enhances the overall user experience and engagement.
- According to verified reviews, ClearlyRated is praised for its guidance in designing questionnaires and analyzing data, making it a valuable partner for businesses looking to gather and interpret feedback effectively.
- G2 reviewers highlight that while both platforms have similar star ratings, Reviews.io has a significantly larger number of reviews, indicating a broader user base and potentially more reliable insights into its performance.
- Users report that while ClearlyRated has a strong focus on mid-market clients, Reviews.io is particularly favored by small businesses, with a higher percentage of reviews coming from this segment, suggesting it may be better suited for smaller organizations.
Pricing
Entry-Level Pricing
ClearlyRated
Premium
Contact Us
Entry-level package with access to our Net Promoter® Survey Program, response data, and the ability to earn a 'Best of' award.
- Custom NPS® dashboard
- 'Best of' Award program
- Full customer service
Reviews.io
Essentials
$29.00
300 Review Invites Per Month
Build trust & drive conversions, it's easier than ever to get started.
- Product & Company Reviews
- Photo & Video Reviews
- Automated Review Collection
Free Trial
ClearlyRated
Free Trial is available
Reviews.io
Free Trial is available
Ratings
Meets Requirements
9.5
93
9.2
521
Ease of Use
9.3
100
8.9
527
Ease of Setup
9.2
84
8.6
394
Ease of Admin
9.3
72
9.0
315
Quality of Support
9.7
92
9.6
525
Has the product been a good partner in doing business?
9.7
73
9.4
315
Product Direction (% positive)
9.3
94
9.3
476
Features by Category
Analytics
9.7
60
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.5
46
Not enough data
Customization
8.3
48
Not enough data
7.1
43
Not enough data
8.5
45
Not enough data
8.5
45
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Experience Management
6.7
13
Not enough data
6.1
11
Not enough data
6.3
12
Not enough data
7.9
12
Not enough data
Collection
Not enough data
8.3
126
Not enough data
8.8
225
|
Verified
Not enough data
8.6
221
|
Verified
Not enough data
8.6
212
|
Verified
Not enough data
8.2
188
|
Verified
Agentic AI - Review Management
Not enough data
7.6
14
Not enough data
8.0
14
Moderation
Not enough data
8.9
212
|
Verified
Not enough data
8.8
205
|
Verified
Not enough data
8.3
177
|
Verified
Use Cases
Not enough data
9.0
198
|
Verified
Not enough data
8.6
176
|
Verified
Not enough data
9.0
205
|
Verified
Administration
Not enough data
7.6
164
|
Verified
Not enough data
8.0
102
Not enough data
8.4
173
|
Verified
Not enough data
8.7
177
|
Verified
Not enough data
Feature Not Available
Display Options
Not enough data
8.5
172
|
Verified
Not enough data
8.9
198
|
Verified
Not enough data
8.8
193
|
Verified
Not enough data
8.5
174
|
Verified
Generative AI
Not enough data
8.0
102
Survey Management
8.3
6
Not enough data
8.9
6
Not enough data
8.1
6
Not enough data
9.4
6
Not enough data
Survey Customization
8.0
5
Not enough data
8.6
6
Not enough data
3.3
6
Not enough data
3.3
6
Not enough data
Survey Insights
8.1
6
Not enough data
4.0
5
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
Agentic AI - Survey
4.3
5
Not enough data
4.7
5
Not enough data
4.7
5
Not enough data
Consumer Intelligence
9.7
41
|
Verified
9.4
214
|
Verified
Feature Not Available
8.8
170
|
Verified
9.3
35
|
Verified
8.8
178
|
Verified
Reporting
Feature Not Available
8.0
150
8.8
33
|
Verified
8.2
158
|
Verified
9.0
43
|
Verified
9.1
202
|
Verified
Media Monitoring
8.1
28
|
Verified
7.9
151
|
Verified
Feature Not Available
8.0
149
|
Verified
Feature Not Available
8.1
152
|
Verified
In-House Management
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Generative AI
Feature Not Available
7.9
76
Agentic AI - Online Reputation Management
Not enough data
7.8
26
Not enough data
8.3
25
Not enough data
8.4
30
Not enough data
8.2
25
Not enough data
8.3
25
Not enough data
8.3
25
Categories
Categories
Shared Categories
ClearlyRated and Reviews.io are categorized as Online Reputation Management and Review Management
Unique Categories
ClearlyRated is categorized as Experience Management and Survey
Reviews.io has no unique categories
Reviews
Reviewers' Company Size
ClearlyRated
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Reviews.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Staffing and Recruiting
57.3%
Accounting
19.7%
Information Technology and Services
6.8%
Hospital & Health Care
4.3%
Consulting
2.6%
Other
9.4%
Retail
25.6%
Apparel & Fashion
8.6%
Consumer Goods
5.8%
Health, Wellness and Fitness
5.5%
Marketing and Advertising
3.7%
Other
50.6%
Alternatives
Discussions
ClearlyRated has no discussions with answers
Reviews.io has no discussions with answers
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