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Compare ClearlyRated and Qualtrics Customer Experience 
Featured Products
At a Glance
Market Segments
Mid-Market (61.7% of reviews)
Enterprise (51.6% of reviews)
Entry-Level Pricing
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Contact Us
ClearlyRated
Star Rating
(122)4.8 out of 5
Market Segments
Mid-Market (61.7% of reviews)
Pros & Cons
Entry-Level Pricing
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Browse all 3 pricing plansQualtrics Customer Experience
Star Rating
(747)4.3 out of 5
Market Segments
Enterprise (51.6% of reviews)
Pros & Cons
Entry-Level Pricing
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Browse all 4 pricing plansClearlyRated vs Qualtrics Customer Experience
When assessing the two solutions, reviewers found ClearlyRated easier to use, set up, and administer. Reviewers also preferred doing business with ClearlyRated overall.
- Reviewers felt that ClearlyRated meets the needs of their business better than Qualtrics Customer Experience.
- When comparing quality of ongoing product support, reviewers felt that ClearlyRated is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of ClearlyRated over Qualtrics Customer Experience.
Pricing
Entry-Level Pricing
ClearlyRated
Premium
Contact Us
Entry-level package with access to our Net Promoter® Survey Program, response data, and the ability to earn a 'Best of' award.
- Custom NPS® dashboard
- 'Best of' Award program
- Full customer service
Qualtrics Customer Experience
Frontline Care
Contact Us
Best for customer experience and contact center leaders who want to retain and upsell more customers
- Contact Center Analytics
- Quality Management and Compliance (add-on)
- Real-Time Agent Productivity (add-on)
Free Trial
ClearlyRated
Free Trial is available
Qualtrics Customer Experience
No trial information availableRatings
Meets Requirements
9.5
93
8.6
601
Ease of Use
9.3
100
8.4
604
Ease of Setup
9.2
84
7.6
361
Ease of Admin
9.3
72
8.0
350
Quality of Support
9.7
92
8.5
568
Has the product been a good partner in doing business?
9.7
73
8.5
342
Product Direction (% positive)
9.3
94
8.6
578
Features by Category
Social Analytics
Not enough data
8.2(won by default)
59
Not enough data
8.2(won by default)
65
Not enough data
8.5(won by default)
68
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reports & Dashboards
Not enough data
8.2(won by default)
72
Not enough data
8.2(won by default)
73
Not enough data
8.3(won by default)
71
Not enough data
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quality Assurance
Not enough data
9.1
38
Not enough data
8.8
37
Not enough data
8.4
39
Engagement
Not enough data
8.4
40
Not enough data
8.9
40
Not enough data
8.8
36
Performance
Not enough data
8.7
35
Not enough data
9.3
36
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
9.7
60
9.1
112
Feature Not Available
8.9
109
Feature Not Available
8.8
106
6.5
46
7.7
61
Customization
8.3
48
8.4
95
7.1
43
8.4
102
8.5
45
8.6
95
8.5
45
8.4
92
Generative AI
Feature Not Available
8.3
11
Feature Not Available
7.7
11
Agentic AI - Experience Management
6.7
13
Not enough data
6.1
11
8.0
5
6.3
12
Not enough data
7.9
12
Not enough data
Collection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Review Management
Not enough data
Not enough data
Not enough data
Not enough data
Moderation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Use Cases
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Display Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Feedback Management
Not enough data
8.3
93
Not enough data
8.6
100
Not enough data
8.3
119
Feedback Analysis
Not enough data
8.3
103
Not enough data
8.4
105
Not enough data
8.7
104
Feedback Sources
Not enough data
8.3
95
Not enough data
9.1
122
Not enough data
8.5
83
Not enough data
8.7
86
Generative AI
Not enough data
7.7
10
Not enough data
7.5
10
Survey Management
8.3
6
Not enough data
8.9
6
Not enough data
8.1
6
Not enough data
9.4
6
Not enough data
Survey Customization
8.0
5
Not enough data
8.6
6
Not enough data
3.3
6
Not enough data
3.3
6
Not enough data
Survey Insights
8.1
6
Not enough data
4.0
5
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
Agentic AI - Survey
4.3
5
Not enough data
4.7
5
Not enough data
4.7
5
Not enough data
Monitoring & Listening
Not enough data
8.4
82
Not enough data
7.7
72
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
Not enough data
7.2
81
Not enough data
7.8
83
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.6
46
Not enough data
9.2
46
Not enough data
8.9
46
Predictions
Not enough data
9.0
45
Not enough data
8.7
46
Not enough data
Feature Not Available
Not enough data
8.4
45
Not enough data
8.9
47
Not enough data
8.8
47
Generative AI
Not enough data
8.5
8
Not enough data
8.8
8
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process
Not enough data
8.7
133
Not enough data
8.3
97
Not enough data
8.4
73
Channels
Not enough data
8.5
67
Not enough data
8.8
136
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
51
Insight
Not enough data
8.3
69
Not enough data
8.3
123
Not enough data
8.1
50
Not enough data
Feature Not Available
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
9.7
41
|
Verified
Not enough data
Feature Not Available
Not enough data
9.3
35
|
Verified
Not enough data
Reporting
Feature Not Available
Not enough data
8.8
33
|
Verified
Not enough data
9.0
43
|
Verified
Not enough data
Media Monitoring
8.1
28
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
In-House Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ClearlyRated and Qualtrics Customer Experience are categorized as Experience Management
Unique Categories
Qualtrics Customer Experience is categorized as Proactive Customer Retention, Feedback Analytics, Genesys AppFoundry Marketplace, SAP Store, Contact Center Quality Assurance, Social Customer Service, Social Media Analytics, and Social Media Listening Tools
Reviews
Reviewers' Company Size
ClearlyRated
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Qualtrics Customer Experience
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Staffing and Recruiting
57.3%
Accounting
19.7%
Information Technology and Services
6.8%
Hospital & Health Care
4.3%
Consulting
2.6%
Other
9.4%
Information Technology and Services
10.3%
Higher Education
7.0%
Marketing and Advertising
5.3%
Education Management
5.3%
Computer Software
5.3%
Other
66.9%
Alternatives
Discussions
ClearlyRated has no discussions with answers
How do other school districts use the platform? We are always looking for ways to improve our use.
3 Comments
SW
Ft agree withutRead more
What is the best way to learn Java scripts and build custom dashboards?
1 Comment
AB
Java training in Nagpur
https://www.sevenmentor.com/java-course-in-nagpurRead more
Is qualtrics a CRM?
1 Comment
RK
Not exactly. Though it can be integrated with a lot of CRMs but Qualtrics is a survey tool and helps to collect data and provide feedback. Not a CRM system. Read more
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