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Compare ClearlyRated and Listen360 
Featured Products
At a Glance
Market Segments
Mid-Market (61.7% of reviews)
Mid-Market (47.6% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
ClearlyRated
Star Rating
(122)4.8 out of 5
Market Segments
Mid-Market (61.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansListen360
Star Rating
(45)4.5 out of 5
Market Segments
Mid-Market (47.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Listen360Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ClearlyRated excels in user satisfaction, boasting a higher overall score compared to Listen360. Users appreciate the platform's ease of use and quick survey deployment, making it a favorite for gathering feedback from clients and staff.
- Users say that Listen360 provides excellent tools for analyzing customer feedback, particularly highlighting its focus on NPS scores and data filtering capabilities. This makes it a strong choice for businesses looking to dive deep into customer insights.
- Reviewers mention that ClearlyRated's setup process is notably straightforward, with many users praising the intuitive onboarding experience. This ease of implementation allows businesses to quickly start collecting valuable feedback without extensive training.
- According to verified reviews, both platforms offer solid support, but ClearlyRated edges out with a higher quality rating. Users have noted the responsiveness and helpfulness of ClearlyRated's support team, which can be crucial for businesses needing timely assistance.
- Users highlight that Listen360 is particularly beneficial for fitness professionals and similar industries, as it allows for easy collection and analysis of student and customer feedback. This niche focus can be a significant advantage for users in those sectors.
- G2 reviewers indicate that while Listen360 has a strong performance in ease of use, ClearlyRated slightly outperforms it in overall user experience, with users appreciating the real-time feedback capabilities that help address issues promptly.
Pricing
Entry-Level Pricing
ClearlyRated
Premium
Contact Us
Entry-level package with access to our Net Promoter® Survey Program, response data, and the ability to earn a 'Best of' award.
- Custom NPS® dashboard
- 'Best of' Award program
- Full customer service
Listen360
No pricing availableFree Trial
ClearlyRated
Free Trial is available
Listen360
No trial information availableRatings
Meets Requirements
9.5
93
9.1
31
Ease of Use
9.3
100
9.4
31
Ease of Setup
9.2
84
8.8
18
Ease of Admin
9.3
72
9.3
16
Quality of Support
9.7
92
9.3
27
Has the product been a good partner in doing business?
9.7
73
9.6
18
Product Direction (% positive)
9.3
94
9.2
28
Features by Category
Analytics
9.7
60
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.5
46
Not enough data
Customization
8.3
48
Not enough data
7.1
43
Not enough data
8.5
45
Not enough data
8.5
45
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Experience Management
6.7
13
Not enough data
6.1
11
Not enough data
6.3
12
Not enough data
7.9
12
Not enough data
Collection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Review Management
Not enough data
Not enough data
Not enough data
Not enough data
Moderation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Use Cases
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Display Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Survey Management
8.3
6
Not enough data
8.9
6
Not enough data
8.1
6
Not enough data
9.4
6
Not enough data
Survey Customization
8.0
5
Not enough data
8.6
6
Not enough data
3.3
6
Not enough data
3.3
6
Not enough data
Survey Insights
8.1
6
Not enough data
4.0
5
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
Agentic AI - Survey
4.3
5
Not enough data
4.7
5
Not enough data
4.7
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
9.1
15
Not enough data
9.2
14
|
Verified
Not enough data
9.2
17
|
Verified
Not enough data
8.6
15
Process Management
Not enough data
8.9
15
|
Verified
Not enough data
9.4
16
Not enough data
9.2
15
|
Verified
Not enough data
8.9
14
System Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Consumer Intelligence
9.7
41
|
Verified
9.3
20
|
Verified
Feature Not Available
Feature Not Available
9.3
35
|
Verified
8.8
19
|
Verified
Reporting
Feature Not Available
Feature Not Available
8.8
33
|
Verified
8.1
12
9.0
43
|
Verified
8.9
19
|
Verified
Media Monitoring
8.1
28
|
Verified
8.1
7
Feature Not Available
7.1
7
Feature Not Available
Feature Not Available
In-House Management
Feature Not Available
8.8
15
|
Verified
Feature Not Available
8.8
11
|
Verified
Generative AI
Feature Not Available
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ClearlyRated and Listen360 are categorized as Online Reputation Management
Reviews
Reviewers' Company Size
ClearlyRated
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Listen360
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Staffing and Recruiting
57.3%
Accounting
19.7%
Information Technology and Services
6.8%
Hospital & Health Care
4.3%
Consulting
2.6%
Other
9.4%
Real Estate
14.3%
Hospital & Health Care
14.3%
Health, Wellness and Fitness
14.3%
Consumer Services
9.5%
Retail
4.8%
Other
42.9%
Discussions
ClearlyRated has no discussions with answers
Which applications does Listen360 integrate with?
1 Comment
Official Response from Listen360
Listen360 can integrate into any back-office system and has custom integrations with the following applications:
Salesforce, MINDBODY, ABC Financial, Club...Read more
How long does it take to get up and running on Listen360?
1 Comment
Official Response from Listen360
Listen360 can be fully implemented as quickly as one day to several weeks depending on your needs and customization.Read more
How does Listen 360 work?
1 Comment
SD
Businesses send the survey to customers and customers click the rating 1-10 and without submitting that rating is recorded.
Ridiculous and STUPID...Read more
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