Compare ClearlyRated and Delighted 
At a Glance
Market Segments
Mid-Market (61.3% of reviews)
Mid-Market (57.6% of reviews)
Entry-Level Pricing
Contact Us
$0.00
ClearlyRated
Star Rating
(126)4.8 out of 5
Market Segments
Mid-Market (61.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansDelighted
Star Rating
(60)4.7 out of 5
Market Segments
Mid-Market (57.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$0.00
Browse all 4 pricing plansClearlyRated vs Delighted
When assessing the two solutions, reviewers found Delighted easier to use, set up, and administer. However, reviewers preferred doing business with ClearlyRated overall.
- Reviewers felt that ClearlyRated meets the needs of their business better than Delighted.
- When comparing quality of ongoing product support, reviewers felt that ClearlyRated is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of ClearlyRated over Delighted.
Pricing
Entry-Level Pricing
ClearlyRated
Premium
Contact Us
Entry-level package with access to our Net Promoter® Survey Program, response data, and the ability to earn a 'Best of' award.
- Custom NPS® dashboard
- 'Best of' Award program
- Full customer service
Delighted
Free Starter
$0.00
- Use one platform: Email, Web, Link, SDK
- 50 responses/month
- 1 user
Free Trial
ClearlyRated
Free Trial is available
Delighted
Free Trial is available
Ratings
Meets Requirements
9.5
96
9.0
51
Ease of Use
9.3
103
9.6
51
Ease of Setup
9.2
87
9.4
39
Ease of Admin
9.3
72
9.4
39
Quality of Support
9.8
95
9.3
45
Has the product been a good partner in doing business?
9.7
73
9.5
36
Product Direction (% positive)
9.3
97
8.8
50
Features by Category
Analytics
9.7
60
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.5
46
Not enough data
Customization
8.3
48
Not enough data
7.1
43
Not enough data
8.5
45
Not enough data
8.5
45
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Experience Management
6.7
13
Not enough data
6.1
11
Not enough data
6.3
12
Not enough data
7.9
12
Not enough data
Collection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Review Management
Not enough data
Not enough data
Not enough data
Not enough data
Moderation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Use Cases
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Display Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Survey Management
8.3
6
Not enough data
8.9
6
Not enough data
8.1
6
Not enough data
9.4
6
Not enough data
Survey Customization
8.0
5
Not enough data
8.6
6
Not enough data
3.3
6
Not enough data
3.3
6
Not enough data
Survey Insights
8.1
6
Not enough data
4.0
5
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
Agentic AI - Survey
4.3
5
Not enough data
4.7
5
Not enough data
4.7
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
9.0
7
|
Verified
Not enough data
9.0
7
|
Verified
Not enough data
8.6
7
|
Verified
Not enough data
8.1
7
|
Verified
Process Management
Not enough data
7.8
6
|
Verified
Not enough data
8.3
7
Not enough data
7.9
7
|
Verified
Not enough data
8.8
7
System Management
Not enough data
8.9
6
|
Verified
Not enough data
9.7
5
|
Verified
Consumer Intelligence
9.7
43
|
Verified
Not enough data
Feature Not Available
Not enough data
9.3
36
|
Verified
Not enough data
Reporting
Feature Not Available
Not enough data
8.8
33
|
Verified
Not enough data
9.0
43
|
Verified
Not enough data
Media Monitoring
8.1
28
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
In-House Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ClearlyRated and Delighted are categorized as Survey
Unique Categories
ClearlyRated is categorized as Online Reputation Management, Experience Management, and Review Management
Delighted is categorized as Enterprise Feedback Management
Reviews
Reviewers' Company Size
ClearlyRated
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Delighted
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Staffing and Recruiting
57.5%
Accounting
19.2%
Information Technology and Services
6.7%
Hospital & Health Care
5.0%
Consulting
2.5%
Other
9.2%
Computer Software
18.6%
Information Technology and Services
15.3%
Internet
10.2%
Apparel & Fashion
3.4%
Building Materials
3.4%
Other
49.2%
Alternatives
Discussions
ClearlyRated has no discussions with answers
Who owns delighted?
1 Comment
MH
It's Qualtrics I thinkRead more
Is it possible to send SMS surveys to customers with Delighted?
1 Comment
SG
Hi Kari, my name is Stephanie and I'm a research analyst in marketing & advertising at G2. This is a great question! Delighted offers multiple methods for...Read more
Delighted has no more discussions with answers
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