G2 reviewers report that FreshBooks excels in user satisfaction, boasting a significantly higher overall score compared to ClearBooks. Users appreciate its easy invoicing and the ability to manage time, projects, and expenses efficiently, making it a favorite among small business owners.
According to verified reviews, FreshBooks has a larger user base with nearly 1,000 reviews, which suggests a more reliable consensus on its performance. Users highlight the intuitive dashboard that summarizes client statuses and pending payments, enhancing day-to-day usability.
Reviewers mention that ClearBooks offers a straightforward interface, making it easy for small business owners to implement without IT assistance. Users find the chart of accounts simple to navigate, which streamlines the expensing and invoicing processes.
Users say that FreshBooks shines in customer support, with many praising its responsiveness and helpfulness. This aspect is crucial for users who may need assistance navigating the software, especially those without extensive accounting knowledge.
Reviewers highlight that while ClearBooks has a higher star rating, it has far fewer reviews, which may limit the reliability of its ratings. Users appreciate features like the audit trail and online backup, but some may find the overall market presence less robust compared to FreshBooks.
According to recent feedback, FreshBooks is noted for its quick setup process, with users emphasizing the simple sign-up and onboarding experience. This ease of implementation is a significant advantage for businesses looking to get started quickly without a steep learning curve.
I'm a long-time user, and yes. Freshbooks does recurring billing flawlessly. Your client can also have their credit card information stored so they don't...Read more
How do you like using Freshbooks
2 Comments
ZB
Hi Rodney,
We have used Freshbooks since 2013, and are in no way affiliated with them.
For the most part, our experience overall has been positive,...Read more
What is the best way to manage deposits against future work as a consultant?
2 Comments
DL
Hi Mark,
You most likely would benefit from the retainer feature in FB which allows you to track time against a retainer payment....Read more
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