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At a Glance
Clay
Clay
Star Rating
(179)4.8 out of 5
Market Segments
Small-Business (77.8% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plans
Otter.ai
Otter.ai
Star Rating
(442)4.4 out of 5
Market Segments
Small-Business (73.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Otter.ai excels in ease of use, scoring 9.0, which reviewers mention makes it a favorite for those who need quick transcription services. In contrast, Clay's ease of use score is lower at 7.9, with some users finding its interface less intuitive.
  • Reviewers mention that Clay shines in quality of support, achieving a score of 9.3, with many users praising the responsiveness and helpfulness of the support team. Otter.ai, while still decent at 8.4, has received feedback indicating that support can be slower at times.
  • Users on G2 highlight that Clay offers superior integrations and APIs, scoring 9.6, which allows for seamless connectivity with other tools. Otter.ai, with a score of 7.6, has fewer integration options, which some users find limiting for their workflows.
  • Reviewers say that Clay outperforms Otter.ai in lead qualification, with a score of 9.4 compared to Otter.ai's 6.2. Users mention that Clay's features help streamline the qualification process, making it easier to identify high-potential leads.
  • Users report that both products offer free entry-level pricing, making them accessible for small businesses. However, Otter.ai has a larger user base with 422 reviews compared to Clay's 169, indicating a more established presence in the market.
  • G2 users mention that while Otter.ai has strong AI text generation capabilities, scoring 8.2, Clay's score of 8.7 indicates a slight edge in this area, with users appreciating its ability to generate contextually relevant text more effectively.
Pricing
Entry-Level Pricing
Clay
Free
Free
Browse all 5 pricing plans
Otter.ai
Basic
Free
1 User
Browse all 4 pricing plans
Free Trial
Clay
Free Trial is available
Otter.ai
Free Trial is available
Ratings
Meets Requirements
9.2
158
8.7
371
Ease of Use
7.9
161
9.0
376
Ease of Setup
7.7
69
9.0
270
Ease of Admin
8.5
51
8.6
88
Quality of Support
9.3
152
8.4
238
Has the product been a good partner in doing business?
9.2
50
8.6
81
Product Direction (% positive)
9.8
161
8.8
360
Features by Category
8.4
72
Not enough data
Data Availability
8.8
68
Not enough data
9.1
67
Not enough data
8.9
66
Not enough data
8.9
21
Not enough data
Data Accuracy
8.7
60
Not enough data
8.9
59
Not enough data
8.6
21
Not enough data
Agentic AI - Sales Intelligence
8.8
11
Not enough data
8.9
11
Not enough data
8.5
11
Not enough data
8.3
11
Not enough data
8.6
11
Not enough data
8.5
11
Not enough data
Platform
7.7
51
Not enough data
7.9
51
Not enough data
8.7
54
Not enough data
7.5
50
Not enough data
6.1
49
Not enough data
8.8
56
Not enough data
Features
8.9
61
Not enough data
8.7
61
Not enough data
9.3
66
Not enough data
9.1
60
Not enough data
8.6
57
Not enough data
8.0
55
Not enough data
8.1
54
Not enough data
7.1
52
Not enough data
7.8
57
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.2
36
7.9
72
Lead Facilitation
7.4
26
Feature Not Available
9.4
28
6.1
67
8.5
26
Feature Not Available
7.9
25
6.8
16
Organization
8.4
25
Feature Not Available
9.5
28
8.4
67
9.6
30
7.6
17
Performance Analysis
7.5
27
6.6
68
7.5
25
6.8
67
Sales Analysis
7.1
26
Feature Not Available
7.1
26
Feature Not Available
Generative AI
8.7
26
8.1
61
8.4
24
8.6
60
Agentic AI - AI Sales Assistant
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Business Instant MessagingHide 15 FeaturesShow 15 Features
Not enough data
8.9
12
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
8.9
11
Not enough data
8.2
11
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Business Instant Messaging
Not enough data
8.2
11
Not enough data
8.3
12
Not enough data
8.5
11
Generative AI - Business Instant Messaging
Not enough data
9.3
5
AI - Business Instant Messaging
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Conversation IntelligenceHide 15 FeaturesShow 15 Features
Not enough data
8.3
89
Call Analytics
Not enough data
8.7
89
Not enough data
8.3
88
Not enough data
8.5
86
Not enough data
7.5
22
Agent Performance Management
Not enough data
7.7
74
Not enough data
8.7
82
Not enough data
8.6
81
Generative AI
Not enough data
8.7
78
Agentic AI - Conversation Intelligence
Not enough data
8.2
23
Not enough data
8.2
23
Not enough data
8.0
23
Not enough data
8.3
23
Not enough data
8.3
22
Not enough data
8.2
22
Not enough data
7.7
22
7.8
24
Not enough data
Grammar
8.2
23
Not enough data
7.7
23
Not enough data
8.4
24
Not enough data
Formatting
6.7
23
Not enough data
7.0
22
Not enough data
6.7
21
Not enough data
Content
8.4
21
Not enough data
8.3
22
Not enough data
7.0
22
Not enough data
Product Type
8.3
21
Not enough data
8.1
20
Not enough data
Generative AI
8.1
16
Not enough data
8.1
16
Not enough data
Not enough data
8.0
201
Voice
Not enough data
8.5
184
Not enough data
8.0
195
Transcription
Not enough data
7.7
192
Not enough data
8.7
179
Not enough data
7.9
157
Not enough data
7.3
159
Editing
Not enough data
8.1
171
Not enough data
Feature Not Available
Not enough data
7.9
175
Not enough data
Feature Not Available
Integration
Not enough data
7.9
156
Not enough data
7.6
52
Not enough data
8.3
168
Not enough data
7.8
149
Not enough data
8.0
159
Agentic AI - Transcription
Not enough data
8.4
50
Not enough data
8.2
49
Not enough data
7.9
48
8.9
64
Not enough data
Lead Intelligence
9.1
59
Not enough data
9.3
62
Not enough data
9.0
59
Not enough data
9.1
52
Not enough data
7.9
50
Not enough data
Agentic AI - Lead Intelligence
9.0
8
Not enough data
Not enough data
8.2
179
Meeting Prep - AI Meeting Assistants
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Meeting Automation - AI Meeting Assistants
Not enough data
8.9
177
Not enough data
8.0
175
Not enough data
8.4
175
Meeting Insights - AI Meeting Assistants
Not enough data
8.0
169
Not enough data
7.7
169
Not enough data
8.7
173
Accessibility - AI Meeting Assistants
Not enough data
Feature Not Available
Not enough data
8.6
171
Not enough data
Feature Not Available
Agentic AI - AI Meeting Assistants
Not enough data
8.3
84
Not enough data
7.9
83
Not enough data
7.8
85
Not enough data
8.0
83
Not enough data
8.4
17
Deployment & Integration - Voice Recognition
Not enough data
8.5
17
Not enough data
7.5
16
Not enough data
8.5
17
Not enough data
8.9
17
Performance Optimization - Voice Recognition
Not enough data
8.0
17
Not enough data
8.6
16
Not enough data
8.1
16
Not enough data
8.0
15
Not enough data
8.8
15
Security & Compliance - Voice Recognition
Not enough data
8.7
15
Not enough data
8.6
15
Not enough data
8.6
15
Advanced AI & Biometric Features - Voice Recognition
Not enough data
7.7
15
Not enough data
8.1
15
Not enough data
8.1
16
Not enough data
7.2
16
Agentic AI - Voice Recognition
Not enough data
8.4
15
Note-Taking SoftwareHide 1 FeatureShow 1 Feature
Not enough data
9.0
28
Agentic AI - Note-Taking Software
Not enough data
9.0
28
AI Note-Taking SoftwareHide 9 FeaturesShow 9 Features
Not enough data
8.2
67
Action Item Detection - AI Note-taking Software
Not enough data
8.5
63
Not enough data
8.9
63
Automatic Transcription - AI Note-taking Software
Not enough data
8.7
65
Collaboration & Sharing - AI Note-taking Software
Not enough data
8.3
61
Language & Accent Support - AI Note-taking Software
Not enough data
7.6
62
Multi-Platform Integration - AI Note-taking Software
Not enough data
7.8
63
Privacy & Security Controls - AI Note-taking Software
Not enough data
8.1
59
Searchable Note Archives - AI Note-taking Software
Not enough data
8.2
62
Speaker Identification - AI Note-taking Software
Not enough data
7.9
65
Categories
Categories
Shared Categories
Clay
Clay
Otter.ai
Otter.ai
Clay and Otter.ai are categorized as AI Sales Assistant
Reviews
Reviewers' Company Size
Clay
Clay
Small-Business(50 or fewer emp.)
77.8%
Mid-Market(51-1000 emp.)
21.1%
Enterprise(> 1000 emp.)
1.2%
Otter.ai
Otter.ai
Small-Business(50 or fewer emp.)
73.7%
Mid-Market(51-1000 emp.)
20.0%
Enterprise(> 1000 emp.)
6.2%
Reviewers' Industry
Clay
Clay
Computer Software
27.5%
Marketing and Advertising
25.7%
Information Technology and Services
12.9%
Consulting
8.2%
Staffing and Recruiting
5.3%
Other
20.5%
Otter.ai
Otter.ai
Marketing and Advertising
11.5%
Computer Software
11.5%
Information Technology and Services
7.2%
Consulting
6.7%
Higher Education
5.0%
Other
58.2%
Alternatives
Clay
Clay Alternatives
Apollo.io
Apollo.io
Add Apollo.io
ZoomInfo Sales
ZoomInfo Sales
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Lusha
Lusha
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Amplemarket
Amplemarket
Add Amplemarket
Otter.ai
Otter.ai Alternatives
Fathom
Fathom
Add Fathom
Fellow
Fellow
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tl;dv
tl;dv
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Grain
Grain
Add Grain
Discussions
Clay
Clay Discussions
Monty the Mongoose crying
Clay has no discussions with answers
Otter.ai
Otter.ai Discussions
What is Otter.ai used for?
2 Comments
Alexandra N.
AN
TranscriptionRead more
What does otter AI do?
2 Comments
Franklin T.
FT
Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings.Read more
Custom vocabulary
1 Comment
Rachel D.
RD
Hello! I wanted to let you know that Equal Time (www.equaltime.io) offers Custom vocab (up to 1000 words or phrases). So you can add special tango terms as...Read more