Compare Classy and Salsa CRM
See this
side-by-side comparison of Classy vs. Salsa CRM
based on preference data from user reviews. Classy rates 4.3/5 stars with 98 reviews. By contrast, Salsa CRM rates 3.9/5 stars with 89 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
Classy vs Salsa CRM
When assessing the two solutions, reviewers found Classy easier to use, set up, and administer. Reviewers also preferred doing business with Classy overall.
- Reviewers felt that Classy meets the needs of their business better than Salsa CRM.
- When comparing quality of ongoing product support, reviewers felt that Classy is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Classy over Salsa CRM.
Categories
Shared Categories
Classy and Salsa CRM are categorized as Fundraising, Nonprofit CRM, and Donor Management
Unique Categories
Classy has no unique categories
Salsa CRM is categorized as Admission-Based Nonprofit
Pricing
Starter
$0
Classy Pro
Starting at $499per month (billed annually)
Enterprise
Starting at $1,499per month
Free Trial
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Free Trial Unavailable
Ratings
Meets Requirements
Classy
Responses: 90
Salsa CRM
Responses: 75
Ease of Use
Classy
Responses: 89
Salsa CRM
Responses: 76
Ease of Setup
Classy
Responses: 65
Salsa CRM
Responses: 43
Ease of Admin
Classy
Responses: 67
Salsa CRM
Responses: 45
Quality of Support
Classy
Responses: 87
Salsa CRM
Responses: 75
Ease of Doing Business With
Classy
Responses: 65
Salsa CRM
Responses: 45
Product Direction (% positive)
Classy
Responses: 89
Salsa CRM
Responses: 76
Features
Administration
Reporting
Classy
Responses: 45
Salsa CRM
Responses: 5
Interaction Tracking
Classy
Responses: 39
Salsa CRM
Responses: 5
Automation
Classy
Responses: 40
Salsa CRM
Responses: 5
Donor Profiles
Classy
Responses: 39
Salsa CRM
Responses: 5
Administration
User Dashboard
Classy
Salsa CRM
Donor Profiles
Classy
Salsa CRM
Reporting
Classy
Salsa CRM
Templates
Classy
Salsa CRM
Customization
Classy
Salsa CRM
Constituent Management
Constituent Profiles
Classy
Salsa CRM
Online Portal
Classy
Salsa CRM
Donor Communications
Classy
Salsa CRM
Fundraising
Campaign Management
Classy
Responses: 45
Salsa CRM
Online Donation Portal
Classy
Responses: 45
Salsa CRM
Responses: 5
Event Planning
Classy
Responses: 35
Salsa CRM
Recurring Donations
Classy
Responses: 43
Salsa CRM
Responses: 5
Peer-to-peer Fundraising
Classy
Responses: 40
Salsa CRM
Mobile Capabilities
Classy
Responses: 39
Salsa CRM
Donor Management
Moves Management
Classy
Salsa CRM
Pledge Tracking
Classy
Salsa CRM
E-Document Storage
Classy
Salsa CRM
Acknowledgments & Communications
Classy
Salsa CRM
Marketing Automation
Email Marketing
Classy
Salsa CRM
Lead Management
Classy
Salsa CRM
Campaign Management
Classy
Salsa CRM
Marketing ROI Analytics
Classy
Salsa CRM
Marketing
Email Marketing
Classy
Responses: 26
Salsa CRM
Responses: 5
Direct Mail Tools
Classy
Responses: 17
Salsa CRM
Interoperability
Event Tracking
Classy
Salsa CRM
Gift Tracking
Classy
Salsa CRM
Fund Accounting
Classy
Salsa CRM
Workflow Automation
Donor Prospecting
Classy
Salsa CRM
Data Entry
Classy
Salsa CRM
Task Delegation
Classy
Salsa CRM
Reporting & Analytics
Reporting
Classy
Salsa CRM
Dashboards
Classy
Salsa CRM
Automated Reports
Classy
Salsa CRM
Integrations
Accounting
Classy
Salsa CRM
Fundraising
Classy
Salsa CRM
Grant Management
Classy
Salsa CRM
Sales POS
Classy
Salsa CRM
Reviewers' Company Size
Reviewers of both Classy and Salsa CRM were most often representing companies in the Small-Business segment.
Small-Business
(50 or fewer emp.)
Classy
Salsa CRM
Mid-Market
(51-1000 emp.)
Classy
Salsa CRM
Enterprise
(> 1000 emp.)
Classy
Salsa CRM
Reviewers' Industry
Non-Profit Organization Management
66.7%
Philanthropy
3.1%
Marketing and Advertising
3.1%
Individual & Family Services
3.1%
Health, Wellness and Fitness
3.1%
Other
20.8%
Non-Profit Organization Management
50.0%
Individual & Family Services
7.0%
Political Organization
3.5%
Philanthropy
3.5%
Legal Services
3.5%
Other
32.6%
Reviews
Most Helpful Favorable Review
Megan G.
Administrator in Health, Wellness and Fitness
The classy staff is extremely accessible. I've never waited more than a day for a response to a customer support question and they've always been super responsive to needs. It's also just the best platform functionally that I've ever worked with.
Bonnie W.
Administrator in Religious Institutions
DonorPro always has the customer in mind. They ask for user feedback, have donor pro user sessions and are very open to suggestions on how to make the product better. We have seen features that we have suggested and ask for implemented within the next...
Most Helpful Critical Review
User in Non-Profit Organization Management
The setup is the most confusing part along with the functionality. The functionality has not yet caught up with the design but it's still better than a lot of other software out there right now.
Jackie B.
User in Non-Profit Organization Management
It's not integrated with anything else my company does, which makes it inefficient to use.The UX seems very minimalistic and doesn't have a sleek effect the way other websites do. However, it eventually becomes self explanatory and does its job.
Discussions
Classy has no discussions with answers
Salsa CRM has no discussions with answers
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