Compare Classy vs Salsa CRM

See this
comparison of Classy vs. Salsa CRM
based on data from user reviews. Classy rates 4.3/5 stars with 90 reviews. Salsa CRM rates 4.0/5 stars with 79 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Starter
$0
 
Classy Pro
Starting at $299
per month (billed annually)
 
Enterprise
Starting at $1,499
per month
 
Free Trial
Free Trial Unavailable
Classy
Starter
$0
Classy Pro
Starting at $299per month (billed annually)
Enterprise
Starting at $1,499per month
Free Trial
Salsa CRM
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.7
7.9
Ease of Use
Ease of Use
8.8
7.1
Ease of Setup
Ease of Setup
8.6
7.0
Ease of Admin
Ease of Admin
8.8
7.7
Quality of Support
Quality of Support
8.8
8.1
Ease of Doing Business With
Ease of Doing Business With
8.9
8.2
Product Direction (% positive)
Product Direction (% positive)
8.1
8.0
Meets Requirements
Classy
8.7
Salsa CRM
7.9
Ease of Use
Classy
8.8
Salsa CRM
7.1
Ease of Setup
Classy
8.6
Salsa CRM
7.0
Ease of Admin
Classy
8.8
Salsa CRM
7.7
Quality of Support
Classy
8.8
Salsa CRM
8.1
Ease of Doing Business With
Classy
8.9
Salsa CRM
8.2
Product Direction (% positive)
Classy
8.1
Salsa CRM
8.0

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
77.8%
72.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
18.9%
24.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
3.3%
4.0%
Classy
Small-Business
77.8%
Mid-Market
18.9%
Enterprise
3.3%
Salsa CRM
Small-Business
72.0%
Mid-Market
24.0%
Enterprise
4.0%

Reviewers' Industry

 
Non-Profit Organization Management
67.8%
Non-Profit Organization Management
47.4%
 
Marketing and Advertising
3.3%
Individual & Family Services
7.7%
 
Health, Wellness and Fitness
3.3%
Political Organization
3.8%
 
Civic & Social Organization
3.3%
Philanthropy
3.8%
 
Philanthropy
2.2%
Legal Services
3.8%
 
Other
20.0%
Other
33.3%
Classy
Non-Profit Organization Management
67.8%
Marketing and Advertising
3.3%
Health, Wellness and Fitness
3.3%
Civic & Social Organization
3.3%
Philanthropy
2.2%
Other
20.0%
Salsa CRM
Non-Profit Organization Management
47.4%
Individual & Family Services
7.7%
Political Organization
3.8%
Philanthropy
3.8%
Legal Services
3.8%
Other
33.3%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Megan G.
Administrator in Health, Wellness and Fitness

The classy staff is extremely accessible. I've never waited more than a day for a response to a customer support question and they've always been super responsive to needs. It's also just the best platform functionally that I've ever worked with.

Kathy R.
User in Management Consulting

I like how the speaker went into detail on how to use the new Donor Pro. I am very exciting to start using it. It will help me keep better track of our donors and donations,

Most Helpful Critical Review
Most Helpful Critical Review
Agency in Marketing and Advertising

It's very difficult to deal with the images, emails, lack of milestone email options, customization options are minimal. It is not consistent across browsers.

User in Political Organization

Unfortunately, a lot. I don't love that you can't categorize events, that you can't search for people or events without being EXACT in your words, or that the front end sometimes looks unprofessional to someone visiting a site. There are also just a lot of...

 
Classy
Most Helpful Favorable Review
Megan G.
Administrator in Health, Wellness and Fitness

The classy staff is extremely accessible. I've never waited more than a day for a response to a customer support question and they've always been super responsive to needs. It's also just the best platform functionally that I've ever worked with.

Most Helpful Critical Review
Agency in Marketing and Advertising

It's very difficult to deal with the images, emails, lack of milestone email options, customization options are minimal. It is not consistent across browsers.

Salsa CRM
Most Helpful Favorable Review
Kathy R.
User in Management Consulting

I like how the speaker went into detail on how to use the new Donor Pro. I am very exciting to start using it. It will help me keep better track of our donors and donations,

Most Helpful Critical Review
User in Political Organization

Unfortunately, a lot. I don't love that you can't categorize events, that you can't search for people or events without being EXACT in your words, or that the front end sometimes looks unprofessional to someone visiting a site. There are also just a lot of...

Screenshots

 
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Videos

 No videos provided

Online Supporter Engagement and Constituent Relationship Management. Unified at Last!

See how Salsa Engage and Salsa CRM work seamlessly together to help you target, connect, convert, and optimize all of your communications and development activities.

This demo video will show you a high level overview of Salsa's donor management, digital marketing, online fundraising, online advocacy, and peer to peer fundraising tools.

Classy
No videos provided
Salsa CRM

Online Supporter Engagement and Constituent Relationship Management. Unified at Last!

See how Salsa Engage and Salsa CRM work seamlessly together to help you target, connect, convert, and optimize all of your communications and development activities.

This demo video will show you a high level overview of Salsa's donor management, digital marketing, online fundraising, online advocacy, and peer to peer fundraising tools.

Downloads

 No downloads provided
Classy
No downloads provided
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