Compare Clarabridge Engage vs Talkwalker

See this
comparison of Clarabridge Engage vs. Talkwalker
based on data from user reviews. Clarabridge Engage rates 4.2/5 stars with 163 reviews. Talkwalker rates 4.4/5 stars with 94 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Enterprise
On request
 
Basic
$9,600
/ year
 
Corporate
On request
 
Free Trial
Free Trial
Clarabridge Engage
Free Trial
Talkwalker
Enterprise
On request
Basic
$9,600/ year
Corporate
On request
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.2
8.5
Ease of Use
Ease of Use
8.2
8.8
Ease of Setup
Ease of Setup
7.6
8.5
Ease of Admin
Ease of Admin
8.2
8.6
Quality of Support
Quality of Support
8.5
9.5
Ease of Doing Business With
Ease of Doing Business With
8.4
8.9
Product Direction (% positive)
Product Direction (% positive)
8.8
9.3
Meets Requirements
Clarabridge Engage
8.2
Talkwalker
8.5
Ease of Use
Clarabridge Engage
8.2
Talkwalker
8.8
Ease of Setup
Clarabridge Engage
7.6
Talkwalker
8.5
Ease of Admin
Clarabridge Engage
8.2
Talkwalker
8.6
Quality of Support
Clarabridge Engage
8.5
Talkwalker
9.5
Ease of Doing Business With
Clarabridge Engage
8.4
Talkwalker
8.9
Product Direction (% positive)
Clarabridge Engage
8.8
Talkwalker
9.3

Features

Social Media Monitoring
Social Measurement
Clarabridge Engage
8.5
Talkwalker
8.4
Sentiment Scoring
Clarabridge Engage
7.1
Talkwalker
6.4
Influencer Identification
Clarabridge Engage
7.8
Talkwalker
7.7
Social Reporting
Clarabridge Engage
7.8
Talkwalker
8.3
Social Listening
Clarabridge Engage
8.5
Talkwalker
8.9
Reports & Dashboards
Competitor Analysis
Clarabridge Engage
8.2
Talkwalker
8.8
Follower Analysis
Clarabridge Engage
8.2
Talkwalker
8.2
Content Engagement Analysis
Clarabridge Engage
8.5
Talkwalker
8.2
Influencer Identification
Clarabridge Engage
8.2
Talkwalker
8.1
Paid Campaign Tracking
Clarabridge Engage
Not enough data available
Talkwalker
7.1
Attribution
Clarabridge Engage
Not enough data available
Talkwalker
7.7
Report Customizability
Clarabridge Engage
8.2
Talkwalker
8.0
Report Exporting
Clarabridge Engage
8.1
Talkwalker
8.5
Platform
Internationalization
Clarabridge Engage
7.7
Talkwalker
8.7
User, Role, and Access Management
Clarabridge Engage
8.6
Talkwalker
8.6
Scalability
Clarabridge Engage
8.3
Talkwalker
8.6
Performance and Reliability
Clarabridge Engage
8.0
Talkwalker
8.4
API / Integrations
Clarabridge Engage
7.4
Talkwalker
7.4

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
10.4%
41.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
41.1%
33.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
48.5%
25.5%
Clarabridge Engage
Small-Business
10.4%
Mid-Market
41.1%
Enterprise
48.5%
Talkwalker
Small-Business
41.5%
Mid-Market
33.0%
Enterprise
25.5%

Reviewers' Industry

 
Telecommunications
12.9%
Public Relations and Communications
23.4%
 
Marketing and Advertising
10.4%
Marketing and Advertising
18.1%
 
Consumer Goods
6.7%
Market Research
8.5%
 
Logistics and Supply Chain
6.1%
Information Technology and Services
6.4%
 
Airlines/Aviation
4.9%
Telecommunications
3.2%
 
Other
58.9%
Other
40.4%
Clarabridge Engage
Telecommunications
12.9%
Marketing and Advertising
10.4%
Consumer Goods
6.7%
Logistics and Supply Chain
6.1%
Airlines/Aviation
4.9%
Other
58.9%
Talkwalker
Public Relations and Communications
23.4%
Marketing and Advertising
18.1%
Market Research
8.5%
Information Technology and Services
6.4%
Telecommunications
3.2%
Other
40.4%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Roberto R.
Agency in Internet

It is a nearly perfect tool for evaluating mentions of keywords, not only in a quantitative way, but also qualitative as it permits you to review each one individually. It would be useful, in order to identify trends, and not only search in past events, to...

Roxane P.
Industry Analyst / Tech Writer in Public Relations and Communications

The gem in this product is the agility with which one can manipulate social data by switching themes, drilling down, sharing, exporting etc. The speed at which results were returned from created searches makes it easy to research topics. The...

Most Helpful Critical Review
Most Helpful Critical Review
Jenny M.
User in Food & Beverages

That we’re unable to upload video content through CX Social to our brand pages

James R.
Agency in Public Relations and Communications

It is a bit slow. Not as user friendly as I would like. Navigation is not as easy as I would like. The fact that the site claims (via their contract), as well as on their invoices claim to allow payment for services via credit card. This is not...

 
Clarabridge Engage
Most Helpful Favorable Review
Roberto R.
Agency in Internet

It is a nearly perfect tool for evaluating mentions of keywords, not only in a quantitative way, but also qualitative as it permits you to review each one individually. It would be useful, in order to identify trends, and not only search in past events, to...

Most Helpful Critical Review
Jenny M.
User in Food & Beverages

That we’re unable to upload video content through CX Social to our brand pages

Talkwalker
Most Helpful Favorable Review
Roxane P.
Industry Analyst / Tech Writer in Public Relations and Communications

The gem in this product is the agility with which one can manipulate social data by switching themes, drilling down, sharing, exporting etc. The speed at which results were returned from created searches makes it easy to research topics. The...

Most Helpful Critical Review
James R.
Agency in Public Relations and Communications

It is a bit slow. Not as user friendly as I would like. Navigation is not as easy as I would like. The fact that the site claims (via their contract), as well as on their invoices claim to allow payment for services via credit card. This is not...

Screenshots

 
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Videos

 

Your customers are more social than ever. Surprise and delight them with fast, efficient social customer services with CX Social. Listen to the entire social web, filter out the noise and route mentions to the right agent at the right time.

No videos provided
Clarabridge Engage

Your customers are more social than ever. Surprise and delight them with fast, efficient social customer services with CX Social. Listen to the entire social web, filter out the noise and route mentions to the right agent at the right time.

Talkwalker
No videos provided
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