Compare Clarabridge Engage vs SocialOomph

See this
comparison of Clarabridge Engage vs. SocialOomph
based on data from user reviews. Clarabridge Engage rates 4.2/5 stars with 163 reviews. SocialOomph rates 3.8/5 stars with 18 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
SocialOomph
Free
 
SocialOomph Professional
$17.97
every two weeks
 
SocialOomph Twitter Unlimited
$6.97
every two weeks
 
Free Trial
Free Trial Unavailable
Clarabridge Engage
Free Trial
SocialOomph
SocialOomph
Free
SocialOomph Professional
$17.97every two weeks
SocialOomph Twitter Unlimited
$6.97every two weeks
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.2
7.6
Ease of Use
Ease of Use
8.2
7.7
Ease of Setup
Ease of Setup
7.6
Not enough data available
Ease of Admin
Ease of Admin
8.2
Not enough data available
Quality of Support
Quality of Support
8.5
7.5
Ease of Doing Business With
Ease of Doing Business With
8.4
Not enough data available
Product Direction (% positive)
Product Direction (% positive)
8.8
7.3
Meets Requirements
Clarabridge Engage
8.2
SocialOomph
7.6
Ease of Use
Clarabridge Engage
8.2
SocialOomph
7.7
Ease of Setup
Clarabridge Engage
7.6
SocialOomph
Not enough data available
Ease of Admin
Clarabridge Engage
8.2
SocialOomph
Not enough data available
Quality of Support
Clarabridge Engage
8.5
SocialOomph
7.5
Ease of Doing Business With
Clarabridge Engage
8.4
SocialOomph
Not enough data available
Product Direction (% positive)
Clarabridge Engage
8.8
SocialOomph
7.3

Features

Social Management
Social Analytics
Clarabridge Engage
8.6
SocialOomph
8.6
Social Sharing
Clarabridge Engage
8.2
SocialOomph
8.7
Social Campaigns
Clarabridge Engage
8.6
SocialOomph
7.3
Social Engagement
Clarabridge Engage
8.9
SocialOomph
8.6
Social Ads
Clarabridge Engage
8.1
SocialOomph
Not enough data available
Brand Safety
Clarabridge Engage
8.5
SocialOomph
7.5

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
10.4%
50.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
41.1%
38.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
48.5%
11.1%
Clarabridge Engage
Small-Business
10.4%
Mid-Market
41.1%
Enterprise
48.5%
SocialOomph
Small-Business
50.0%
Mid-Market
38.9%
Enterprise
11.1%

Reviewers' Industry

 
Telecommunications
12.9%
Marketing and Advertising
27.8%
 
Marketing and Advertising
10.4%
Management Consulting
16.7%
 
Consumer Goods
6.7%
Professional Training & Coaching
11.1%
 
Logistics and Supply Chain
6.1%
Writing and Editing
5.6%
 
Airlines/Aviation
4.9%
Online Media
5.6%
 
Other
58.9%
Other
33.3%
Clarabridge Engage
Telecommunications
12.9%
Marketing and Advertising
10.4%
Consumer Goods
6.7%
Logistics and Supply Chain
6.1%
Airlines/Aviation
4.9%
Other
58.9%
SocialOomph
Marketing and Advertising
27.8%
Management Consulting
16.7%
Professional Training & Coaching
11.1%
Writing and Editing
5.6%
Online Media
5.6%
Other
33.3%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Manuel Z.
Administrator in Telecommunications

The data that Engagor shows about the performance of the users and team is incredibly precise and accurate. With Insights we have a very wide view of how our engagement metrics are doing. Their customer care is perfect. They're in the other side ready to...

William B.
User

I like that SocialOomph can take content from RSS feeds to generate content for our social media accounts. We can sort and identity relevant topics by using keywords, which is a very help tool for refining our content searches. The customer support team at...

Most Helpful Critical Review
Most Helpful Critical Review
Jenny M.
User in Food & Beverages

That we’re unable to upload video content through CX Social to our brand pages

Ellen M.
Consultant in Professional Training & Coaching

After using it about a month, Facebook deleted the app and told me if I used it again I would lose my Facebook account, so evidently Facebook considers it spam.

 
Clarabridge Engage
Most Helpful Favorable Review
Manuel Z.
Administrator in Telecommunications

The data that Engagor shows about the performance of the users and team is incredibly precise and accurate. With Insights we have a very wide view of how our engagement metrics are doing. Their customer care is perfect. They're in the other side ready to...

Most Helpful Critical Review
Jenny M.
User in Food & Beverages

That we’re unable to upload video content through CX Social to our brand pages

SocialOomph
Most Helpful Favorable Review
William B.
User

I like that SocialOomph can take content from RSS feeds to generate content for our social media accounts. We can sort and identity relevant topics by using keywords, which is a very help tool for refining our content searches. The customer support team at...

Most Helpful Critical Review
Ellen M.
Consultant in Professional Training & Coaching

After using it about a month, Facebook deleted the app and told me if I used it again I would lose my Facebook account, so evidently Facebook considers it spam.

Screenshots

 
1 of 6
2 of 6
3 of 6
4 of 6
5 of 6
6 of 6
No screenshots provided
SocialOomph
No screenshots provided

Videos

 

Your customers are more social than ever. Surprise and delight them with fast, efficient social customer services with CX Social. Listen to the entire social web, filter out the noise and route mentions to the right agent at the right time.

No videos provided
Clarabridge Engage

Your customers are more social than ever. Surprise and delight them with fast, efficient social customer services with CX Social. Listen to the entire social web, filter out the noise and route mentions to the right agent at the right time.

SocialOomph
No videos provided

Downloads

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