Compare Clarabridge Engage vs Gremlin Social

See this
comparison of Clarabridge Engage vs. Gremlin Social
based on data from user reviews. Clarabridge Engage rates 4.2/5 stars with 163 reviews. Gremlin Social rates 4.5/5 stars with 17 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
BRONZE
$750
platform subscription per month
 
SILVER
$1500
platform subscription per month
 
GOLD
$2250
platform subscription per month
 
Free Trial
Free Trial Unavailable
Clarabridge Engage
Free Trial
Gremlin Social
BRONZE
$750platform subscription per month
SILVER
$1500platform subscription per month
GOLD
$2250platform subscription per month
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.2
8.6
Ease of Use
Ease of Use
8.2
8.9
Ease of Setup
Ease of Setup
7.6
9.8
Ease of Admin
Ease of Admin
8.2
9.3
Quality of Support
Quality of Support
8.5
9.4
Ease of Doing Business With
Ease of Doing Business With
8.4
9.7
Product Direction (% positive)
Product Direction (% positive)
8.8
8.1
Meets Requirements
Clarabridge Engage
8.2
Gremlin Social
8.6
Ease of Use
Clarabridge Engage
8.2
Gremlin Social
8.9
Ease of Setup
Clarabridge Engage
7.6
Gremlin Social
9.8
Ease of Admin
Clarabridge Engage
8.2
Gremlin Social
9.3
Quality of Support
Clarabridge Engage
8.5
Gremlin Social
9.4
Ease of Doing Business With
Clarabridge Engage
8.4
Gremlin Social
9.7
Product Direction (% positive)
Clarabridge Engage
8.8
Gremlin Social
8.1

Features

Social Management
Social Analytics
Clarabridge Engage
8.6
Gremlin Social
8.9
Social Sharing
Clarabridge Engage
8.2
Gremlin Social
8.9
Social Campaigns
Clarabridge Engage
8.6
Gremlin Social
9.0
Social Engagement
Clarabridge Engage
8.9
Gremlin Social
9.2
Social Ads
Clarabridge Engage
8.1
Gremlin Social
Not enough data available
Brand Safety
Clarabridge Engage
8.5
Gremlin Social
Not enough data available
Reports & Dashboards
Competitor Analysis
Clarabridge Engage
8.2
Gremlin Social
Not enough data available
Follower Analysis
Clarabridge Engage
8.2
Gremlin Social
Not enough data available
Content Engagement Analysis
Clarabridge Engage
8.5
Gremlin Social
Not enough data available
Influencer Identification
Clarabridge Engage
8.2
Gremlin Social
Not enough data available
Paid Campaign Tracking
Clarabridge Engage
Not enough data available
Gremlin Social
Not enough data available
Attribution
Clarabridge Engage
Not enough data available
Gremlin Social
Not enough data available
Report Customizability
Clarabridge Engage
8.2
Gremlin Social
Not enough data available
Report Exporting
Clarabridge Engage
8.1
Gremlin Social
Not enough data available
Platform
Internationalization
Clarabridge Engage
7.7
Gremlin Social
Not enough data available
User, Role, and Access Management
Clarabridge Engage
8.6
Gremlin Social
Not enough data available
Scalability
Clarabridge Engage
8.3
Gremlin Social
Not enough data available
Performance and Reliability
Clarabridge Engage
8.0
Gremlin Social
Not enough data available
API / Integrations
Clarabridge Engage
7.4
Gremlin Social
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
10.4%
20.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
41.1%
60.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
48.5%
20.0%
Clarabridge Engage
Small-Business
10.4%
Mid-Market
41.1%
Enterprise
48.5%
Gremlin Social
Small-Business
20.0%
Mid-Market
60.0%
Enterprise
20.0%

Reviewers' Industry

 
Telecommunications
12.9%
Marketing and Advertising
23.5%
 
Marketing and Advertising
10.4%
Banking
23.5%
 
Consumer Goods
6.7%
Computer Software
11.8%
 
Logistics and Supply Chain
6.1%
Writing and Editing
5.9%
 
Airlines/Aviation
4.9%
Retail
5.9%
 
Other
58.9%
Other
29.4%
Clarabridge Engage
Telecommunications
12.9%
Marketing and Advertising
10.4%
Consumer Goods
6.7%
Logistics and Supply Chain
6.1%
Airlines/Aviation
4.9%
Other
58.9%
Gremlin Social
Marketing and Advertising
23.5%
Banking
23.5%
Computer Software
11.8%
Writing and Editing
5.9%
Retail
5.9%
Other
29.4%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Jean-Marie H.
User in Media Production

With Engagor, it is possible to organize a large volume of mentions in different mailboxes, which is perfect for our large company. With special Smart Folders to drill down into our data, we can make it possible to organize our mentions even more in-depth,...

Gigi C.
User in Music

What I love about Gremln is that it is designed to meet small business owners needs at a realistic and affordable price. Prior to Gremln, I spent twice as much time trying to keep my marketing organized, updated and scheduled. The biggest problem was...

Most Helpful Critical Review
Most Helpful Critical Review
Jervishia W.
Administrator in Airlines/Aviation

There have been times were common functionalities aren't available with the system

 
Clarabridge Engage
Most Helpful Favorable Review
Jean-Marie H.
User in Media Production

With Engagor, it is possible to organize a large volume of mentions in different mailboxes, which is perfect for our large company. With special Smart Folders to drill down into our data, we can make it possible to organize our mentions even more in-depth,...

Most Helpful Critical Review
Jervishia W.
Administrator in Airlines/Aviation

There have been times were common functionalities aren't available with the system

Gremlin Social
Most Helpful Favorable Review
Gigi C.
User in Music

What I love about Gremln is that it is designed to meet small business owners needs at a realistic and affordable price. Prior to Gremln, I spent twice as much time trying to keep my marketing organized, updated and scheduled. The biggest problem was...

Screenshots

 
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Videos

 

Your customers are more social than ever. Surprise and delight them with fast, efficient social customer services with CX Social. Listen to the entire social web, filter out the noise and route mentions to the right agent at the right time.

No videos provided
Clarabridge Engage

Your customers are more social than ever. Surprise and delight them with fast, efficient social customer services with CX Social. Listen to the entire social web, filter out the noise and route mentions to the right agent at the right time.

Gremlin Social
No videos provided

Downloads

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